Wm Morrison Supermarkets — Investor Day (August 2013)
59 slides from Wm Morrison Supermarkets's investor day presentation, August 2013
Slide 1: Different & Better Than Ever
MORRISONS Different & Better Thaw Ever
Slide 2: Dalton Philips, Chief Executive
Dalton Philips Chief Executive
Slide 3: Welcome
MORRISONS Welcome
Slide 4: Agenda for today
Agenda for today 9.30am - 10.00am Dalton Philips: Welcome, introduction &Vision 10.00am - 10.15am Richard Hodgson: Our Brand Promise 10.15am - 12.45pm Rotations: Presentations and store tour 12.45pm - 1.45pm Lunch 1.45pm - 2.30pm Q&A 2.30pm onwards Guests depart
Slide 5: What does good look like for today?
What does good look like for today? 1. Explain further our Vision 2. Understand our Fresh Format 3. Get to know our team better 4. Eat some great food! 5. Answer your questions
Slide 6: Overview
MORRISONS MORRISONS Overview Sales growth up 7% - ahead of the market * Underlying profits up 8% * Underlying earnings per share up 11% * Total dividend up 11% * Balance sheet strategy implemented - equity return on track * Record customer numbers * Great progress on our strategic initiatives
Slide 7: MORRISONS
MORRISONS wm 2m 2B 1 23 1 WECseeeeetite 67 8 8 15 1 17 bbe stb hehabbhs su 8 aU anuser ee ye annus —— a ’ 22 2 2% 2B
Slide 8: Our story
MORRISONS Our story ifn 6 al Than Ei
Slide 9: Our chapters
Prologue Chapter I Chapter II Chapter III Our chapters
Slide 10: Prologue
M MORRISONS me MUU 4k fill * ie Different & Better Than Ever
Slide 11: Chapter I
M MORRISONS
Slide 12: Chapter II: A transformational acquisition
Chapter II… A transformational acquisition…
Slide 13: Optimisation plan
Optimisation plan CAGR % Sales per Sqft 0.2% 2.6% 1.3% The Catch Up 5.3% 2003 2010
Slide 14: Fork in the road
Fork in the road
Slide 15: Chapter III: Seize the opportunity
MORRISONS Seize the opportuniti
Slide 16: Be Different, Be Better, Be Ambitious
Be Different Be Better Be Ambitious In this chapter…
Slide 17: Stake in the ground
Stake in the ground
Slide 18: Our convictions
Food focused not generalist Experiential over purely functional Value is forever – professional shoppers here to stay Skills not just drills Non-food – clicks not bricks Multi-format and Multi-channel Our convictions
Slide 19: Strategic initiatives
Convictions Food Experiential Value is Skills not Clicks Multi-format focused for ever just drills not bricks multi-channel Fresh Formats Topline Service culture Own Brand Strategic initiatives National to Nationwide Store productivity Efficiency Revamping systems Procurement Verti
Slide 20: Slide 20
Slide 21: MORRISONS
MORRISONS wm 2m 2B 1 23 1 WECseeeeetite 67 8 8 15 1 17 bbe stb hehabbhs su 8 aU anuser ee ye annus —— a ’ 22 2 2% 2B
Slide 22: Friendly people making great food affordable for everyone
Friendly people making great food affordable for everyone
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Slide 28: Friendly people making great food affordable for everyone
Friendly people making great food affordable for everyone
Slide 29: Slide 29
Slide 30: Slide 30
Slide 31: heal, Ca
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Slide 32: Slide 32
Slide 33: Friendly people making great food affordable for everyone
Friendly people making great food affordable for everyone
Slide 34: Slide 34
Slide 35: Friendly people making great food affordable for everyone
Friendly people making great food affordable for everyone
Slide 36: Slide 36
Slide 37: Slide 37
Slide 38: I
4 I
Slide 39: Slide 39
Slide 40: A business transformed
MORRISONS A business transtormned...
Slide 41: Slide 41
Slide 42: Our chapters
Prologue Chapter I Chapter II Chapter III Our chapters
Slide 43: Back to 2012
Back to 2012…
Slide 44: Richard Hodgson, Group Commercial Director
Richard Hodgson Group Commercial Director
Slide 45: A great brand is focused
A great brand… Stands for something Provides clarity on Guides our people important to customers where we will win …is focused
Slide 46: A great brand is famous for something
A great brand… Products people can be Passion for the business Value for everyone proud of …is famous for something
Slide 47: A great brand engages employees
A great brand… Our people will know how Working for a great their work contributes to Engaged employees brand feels worthwhile our brand promise deliver customer loyalty …engages employees
Slide 48: Different and Better than Ever
Our foundations are strong… Different and Better than Ever • We produce more food in store • Fresh food expertise than anyone • Best at British sourcing • One of the UK’s largest • High operational standards fresh food producers • Our people have a passion • More craft skill in store for our company
Slide 49: Different and better than ever
Different and better than ever
Slide 50: Delivering for today's customer
Delivering for today’s customer • She’s a mum with a family and the central caregiver • She is nurturing and tough • She places top priority on value for money • She wants good food and she hates compromise • She wants fresh, local and easy ingredients but doesn’t want to pay more for them • She wan
Slide 51: Our brand proposition
Our brand proposition… Friendly people making great food affordable for everyone
Slide 52: The brand promise
The brand promise… Friendly people making great food affordable for everyone
Slide 53: The customer experience
The customer experience… Friendly people making great food affordable for everyone
Slide 54: The brand promise
The brand promise… Friendly people making great food affordable for everyone
Slide 55: The customer experience
The customer experience… Friendly people making great food affordable for everyone111
Slide 56: The brand promise
The brand promise… Friendly people making great food affordable for everyone
Slide 57: The customer experience
The customer experience… Friendly people making great food affordable for everyone
Slide 58: Friendly people making great food affordable for everyone
Friendly people making great food affordable for everyone
Slide 59: Agenda for today
Agenda for today 9.30am - 10.00am Dalton Philips: Welcome, introduction &Vision 10.00am - 10.15am Richard Hodgson: Our Brand Promise 10.15am - 12.45pm Rotations: Presentations and store tour 12.45pm - 1.45pm Lunch 1.45pm - 2.30pm Q&A 2.30pm onwards Guests depart
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