Commonwealth Bank Of Australia · ASX:CBA
Commonwealth Bank Of Australia — FY2009 Earnings Presentation
12 slides from Commonwealth Bank Of Australia's earnings presentation, Aug 12, 2009
Slide 1: Determined to offer strength in uncertain times
Determined to offer strength in uncertain times. For personal use only Ralph Norris CHIEF EXECUTIVE OFFICER Media Presentation For the full year ended 30 June 2009 12 August 2009 Commonwealth Bank of Australia ACN 123 123 124
Slide 2: Disclaimer
Disclaimer For personal use only The material that follows is a presentation of general background information about the Bank’s activities current at the date of the presentation, 12 August 2009. It is information given in summary form and does not purport to be complete. It is not intended to be re
Slide 3: Agenda
Agenda For personal use only Ralph Norris, CEO – Company Update and Outlook Questions and Answers 3
Slide 4: A good operating result
A good operating result For personal use only CBA Group Jun 09 vs Jun 09 Jun 08 Operating Income ($m) 17,085 14%* Operating Expense ($m) 7,765 4%* Cash NPAT ($m) 4,415 (7%) Statutory NPAT ($m) 4,723 (1%) Cash EPS (cents) 305.6 (14%) Return on Equity – Cash (%) 15.8 (460)bpts Dividend per Share – Ful
Slide 5: Strength in uncertain times
Strength in uncertain times For personal use only Financial X Good income growth + cost discipline performance X Focus on profitable growth X One of the world’s safest banks Risk X Strong risk management culture X Tier 1 capital ratio of 8.07% - FSA equivalent 11% Capital X Prudent approach to divid
Slide 6: Risk management
Risk management For personal use only Strong risk management culture Further strengthened for uncertain times Lower-risk portfolio mix Policy framework benchmarked to international best practice Conservative lending approach Extensive portfolio reviews and stress testing Historically lower
Slide 7: Significant gains in customer satisfaction
Significant gains in customer satisfaction For personal use only 2 Retail MFI Customer Satisfaction 1 Business Customer Satisfaction Gap to top-rated peer Gap to top-rated peer % Satisfied (‘Very Satisfied’ or ‘Fairly Satisfied’) % Satisfied (‘Very Satisfied’ or ‘Fairly Satisfied’) 90% 80% 3.1% 80%
Slide 8: Strategy on track and delivering
Strategy on track and delivering For personal use only Home loan balance growth Retail bank transformation: % annualised 25% ¾ Reduced complaints 20% CBA Branches System ¾ Home loan share growth 15% 10% ¾ Branch channel growing above system 5% ¾ Improved efficiency 0% Dec 06 Jun 07 Dec 07 Jun 08 D
Slide 9: Bankwest and St Andrew's
Bankwest and St Andrew’s For personal use only Retail customer growth Great businesses acquired on attractive terms Number of retail customers (Bankwest) 960,000 Strong strategic fit 939,000 919,000 905,000 Smooth integration Sep 08 Dec 08 Mar 09 Jun 09 Well positioned for next phase: ¾ Stan
Slide 10: Contributing to the Community
Contributing to the Community For personal use only Major contributor to financial stability of the Australian economy 78% of profit returned to shareholders, including nearly 800,000 “mum and dad” retail investors and domestic fund managers 22% of profit invested in growth, to continue to ser
Slide 11: Outlook
Outlook For personal use only Challenging year – outlook remains uncertain Signs of improvement in global environment and domestic economy Credit growth expected to slow further and unemployment increase Will continue to be difficult for our customers Conservative business settings retaine
Slide 12: Determined to offer strength in uncertain times
Determined to offer strength in uncertain times. For personal use only Ralph Norris CHIEF EXECUTIVE OFFICER Media Presentation For the full year ended 30 June 2009 12 August 2009 Commonwealth Bank of Australia ACN 123 123 124
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