Barclays Plc · LSE:BARC

Barclays — 2011 European Financial Services Conference

10 slides from Barclays's conference presentation, Sep 19, 2011

  1. Slide 1: 2011 European Financial Services Conference

    2011 European Financial Services Conference 19 September 2011 Antony Jenkins Chief Executive, Barclays Retail & Business Banking

  2. Slide 2: Execution

    Execution • Capital • Returns • Income Growth • Citizenship

  3. Slide 3: Our 2013 commitments

    Our 2013 commitments Increased customer satisfaction Happy customers Relentless reduction in complaints Strong financial Solid income growth performance Positive operating jaws Returns 13-15% RoE

  4. Slide 4: Driving the customer agenda

    Driving the customer agenda Enhancing customer experience… …driving sustainable value creation Examples: Sustainable income growth Getting the • Account opening basics right • Fraud management Lower cost to serve Innovation • Mobile banking through • Award-winning customer insight products Superior

  5. Slide 5: Delivering 13-15% RoE

    Delivering 13-15% RoE RBB RoE composition(1) (%, 2013 Targets) UK Three of the four Barclaycard businesses above 13% RoE target by 2013 Europe 13% target by 2015 All businesses above target by 2015 Africa RoTE above 20% Total RBB 13%-15% 13% 2013 Barclays target (1) Based on allocated tangible equit

  6. Slide 6: Exposure to Spain, Italy, Portugal, Ireland and Greece

    Exposure to Spain, Italy, Portugal, Ireland and Greece At 30 June 11 £bn Retail – Mortgages 35.9 – Other 8.1 Corporate 13.8 Sovereign 11.6 Financial institutions 6.7

  7. Slide 7: Capital, Liquidity & Leverage

    Capital, Liquidity & Leverage At 30 Jun 11 At 31 Dec 07 Adjusted gross leverage 20x 33x Core Tier 1 ratio 11.0% 4.7% Net asset value per share 423p 353p Group liquidity pool £145bn £19bn of which cash at central banks £85bn £6bn Liquidity Coverage Ratio 86% NA Net Stable Funding Ratio 96% NA

  8. Slide 8: Independent Commission on Banking

    Independent Commission on Banking • Recognition of diversified banking benefits • Flexibility to determine detail • Capital recommendations for a strong bank • Timeline for implementation

  9. Slide 9: Execution

    Execution • Capital • Returns • Income Growth • Citizenship

  10. Slide 10: Questions and Answers

    Questions and Answers # BARCLAYS

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