Slide 1: Exchange filing cover letter: Earnings Presentation
6th May 2026 To: National Stock Exchange of India BSE Limited (Scrip Code: Limited (Scrip Code: FSL) 532809) Exchange Plaza, Phiroze Jeejeebhoy Towers, Plot no. C/1, G Block, Dalal Street, Bandra-Kurla Complex Mumbai - 400 001 Bandra (East), Mumbai - 400 051 Sub: Earnings Presentation We are enclosi
Slide 2: Firstsource Solutions Earnings Presentation Q4FY26
Firstsource Solutions Earnings Presentation Q4FY26
Slide 3: Disclaimer
Disclaimer Certain statements in this presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties
Slide 4: About Us
About Us Established in 2001 Part ofRP-Sanjiv Goenka Group Public listing in 2007 Since 2012 Specialized BPS partner Leader in chosen verticals Deep domain intelligence; agent-first operations; Banking & Financial Services, Healthcare, compounding competitive advantage Communications, Media & Techno
Slide 5: We are a part of RP-Sanjiv Goenka Group
We are a part of RP-Sanjiv Goenka Group Too Yumm, a flavorful & better-for-you snacking India’s first fully integrated utility company, Group turnover of serving 4.7 Mn consumers across 7 locations Innovating in the personal care category through ~US$5 Bn* new-age brands Naturali and Within Beauty E
Slide 6: Our Verticals
Our Verticals BANKING & COMMUNICATION, DIVERSIFIED HEALTHCARE FINANCIAL SERVICES MEDIA & TECHNOLOGY INDUSTRIES US$361m* 33% US$350m* 33% US$230m* 21% US$140m* 13% 1 of Top 2 14 of Top 20 Media companies in the UK 10 of Top 15 Health plans in the US Mortgage lenders & servicers in the US 4 of Top 5 4
Slide 7: Our core strengths
Our core strengths Experienced leadership team Ritesh Idnani Dinesh Jain Vivek Sharma Rajiv Malhotra Matthew Barlow Scott Schrader MD & CEO Chief Financial Officer Head – CMT, BFS Head – Europe, Middle East Head - Healthcare Payer Head - Healthcare Provider and Emerging Geos & Africa Sohit Brahmawar
Slide 8: Performance Highlights Q4FY26
Performance Highlights Q4FY26
Slide 9: Performance Summary | Q4FY26
Performance Summary | Q4FY26 REVENUE EBIT ₹ 25,835 Million ₹ 3,143 Million (US$ 283 Million) (Margin 12.2%) YoY growth of 19.5% YoY growth of 29.8% YoY constant currency growth of 11.6% YoY margin expansion of 100bps QoQ constant currency growth of 3.0% QoQ margin expansion of 30bps PROFIT AFTER TAX
Slide 10: Performance Summary | FY26
Performance Summary | FY26 REVENUE EBIT ₹ 95,564 Million ₹ 11,221 Million (US$ 1,082 Million) (Margin 11.7%) YoY growth of 19.7% YoY growth of 27.4% YoY constant currency growth of 13.6% YoY margin expansion of 70bps PROFIT AFTER TAX EARNINGS PER SHARE (Diluted) ₹ 7,543 Million ₹ 9.56 (Margin 7.9%)
Slide 11: Key Deal Wins | Q4FY26
Key Deal Wins | Q4FY26 • We won a large deal from a global leader in financial technology solutions in the US for to redesign and transform their customer experience. • In Australia, we won a large onshore engagement with a leading regional water utility service provider to help them across their va
Slide 12: Employee Base | Q4FY26
Employee Base | Q4FY26 • Total headcount of 36,205 employees • QoQ net headcount reduction of 484 Recognized with the ATD BEST Award from the Association for • YoY net headcount addition of 1,554 Talent Development (ATD), a global benchmark for organizations that • TTM employee attrition at 29.7%* b
Slide 13: Awards & Recognitions | Q4FY26
Awards & Recognitions | Q4FY26 Recognized as a Leader in Everest Group Healthcare Recognized as a Leader in the Overall Market Named among the Frontier Firms in Payer Intelligent Operations PEAK Matrix® Segment of NelsonHall’s Healthcare Payer Agility & Microsoft's Frontier Firms of India & Southeas
Slide 14: Our FY27 guidance
Our FY27 guidance 10-13% Constant currency revenue growth 12.25-12.75% EBIT margin Copyright © 2026 Firstsource. All rights reserved. 13
Slide 15: Factsheet
DP firstsource’ — Factsheet © |
Slide 16: Cons. IndAS financials | Profit & Loss Statement
Cons. IndAS financials | Profit & Loss Statement In ₹ million Q4FY25 FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26 QoQ YoY FY26 YoY Income from services 21,678 79,721 22,209 23,147 24,674 26,130 5.9% 20.5% 96,161 20.6% Other operating income (63) 82 (33) (25) (244) (296) - - (597) - Revenue from operations 21,61
Slide 17: Cons. IndAS financials | Balance Sheet
Cons. IndAS financials | Balance Sheet In ₹ million As on Mar 31, 2025 As on Mar 31, 2026 In ₹ million As on Mar 31, 2025 As on Mar 31, 2026 Assets Equity and liabilities Non-current assets Shareholder's Funds Fixed assets 3,254 3,403 Equity share capital 6,970 6,970 Right-of-use assets 9,126 Reserv
Slide 18: Cons. IndAS financials | Cash Flow Statement
Cons. IndAS financials | Cash Flow Statement In ₹ million Year ended Mar 31, 2025 Year ended Mar 31, 2026 Cash flow from operating activities Net profit before taxation and non-controlling interest 7,407 8,498 OCF/EBITDA: 78% Depreciation and amortization 3,270 4,341 FY25: 58% Finance costs (for bor
Slide 19: Operating Metrices | Q4FY26
Operating Metrices | Q4FY26 Q4FY24 Q1FY25 Q2FY25 Q3FY25 Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26 Banking & Financial Services 37.3% 36.4% 34.4% 32.4% 33.4% 32.5% 33.2% 31.7% 32.2% Revenue by Healthcare 32.9% 35.7% 36.3% 34.0% 33.8% 33.4% 33.5% 32.1% 34.4% Vertical Communications, Media & Tech 23.6% 22.3%
Slide 20: Annexure
DP firstsource’ — Annexure © |
Slide 21: Financial performance snapshot | FY26
Financial performance snapshot | FY26 Revenue (in $ million) Revenue (in ₹ million) 18.5% 16.0% -5.7% 2.0% 23.3% 14.6% 23.9% 16.6% 1.7% 5.2% 25.9% 19.7% 17.9% 14.6% -1.1% 1.1% 22.6% 13.6% 95,564 1,082 79,803 944 63,362 60,223 59,212 795 765 750 50,780 685 40,986 578 FY20 FY21 FY22 FY23 FY24 FY25 FY2
Slide 22: Key performance indicators | FY26
Key performance indicators | FY26 Return on Equity (%) Return on Capital Employed (%) 17.7% 17.6% 17.6% 17.7% 15.6% 15.4% 15.4% 15.3% 14.5% 13.9% 13.4% 12.9% 12.3% 12.3% FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY20 FY21 FY22 FY23 FY24 FY25 FY26 Cash Flow (in ₹ million) Debt Position (in ₹ million) 17,478
Slide 23: Shareholder Returns
Shareholder Returns Stock performance: Last 5 years^ Total Shareholder Return^ NSE: FSL | BSE: 532809 | Reuters: FISO.BO| Bloomberg: FSOL:IN Share price return Market Capitalisation: US$1.8bn 3 Year return 84% 11% Dividend yield Average daily trading volume (TTM): US$6mn 5 Year return 91% 18% 7 Year
Slide 24: Firstsource Solutions Limited company boilerplate
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809), is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. Its inch-wide, mile-deep practitioners work collabora