Alpha Bank S.a. · ATHEX:ALPHA

Alpha Bank — 9M 2021 Earnings Presentation

64 slides from Alpha Bank's earnings presentation, Nov 30, 2021

1. Slide 1: Alpha Bank 9M 2021 Results

   Alpha Bank 9M 2021 Results Investor Presentation November 30th, 2021

2. Slide 2: Disclaimer

   Disclaimer Systemic bank established in 1879 This presentation has been prepared and issued by Alpha Services and Holdings S.A. and its 100% subsidiary, Alpha Bank S.A., solely for informational purposes. It is hereby noted that on 16.4.2021, the demerger of the credit institution under the former n

3. Slide 3: Pages

   Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 3

4. Slide 4: 2021: A year of strong economic rebound despite pandemic uncertainty

   2021: A year of strong economic rebound despite the pandemic-related uncertainty and the inflationary pressures in 2021H2 Key recent macroeconomic highlights Latest Comments 16.2% c.7%  Strong economic recovery in 2021 due to an overshooting in private GDP growth (%, y-o-y) (2Q21) (2021f) consumpti

5. Slide 5: Franchise power driving Business Banking growth

   Franchise power driving Business Banking growth 9M 2021 vs budget Net Credit Expansion Disbursements €3.5bn Astir Vouliagmenis (AGC Group) 0.5 Q4 21 Net credit expansion €1.0bn €3.5bn 1.0 9M 21 €362mn Total revenue €0.5bn new business Exclusive Mandated Lead Arranger and Agents disbursements in FY 2

6. Slide 6: Our Transformation Plan is currently in execution mode

   Our Transformation Plan is currently in execution mode Pillars of the Transformation Plan Grow with Revamp our Empower our customers operating model our people  Shift to a segment-based operating model  Digitally transform the end-to-end lending  Deploy new performance management system process i

7. Slide 7: Swift execution of Cosmos transaction

   Swift execution of Cosmos transaction Key milestones Securitisation structure Cosmos  On October 8thth, the Cosmos Perimeter of c € 3.4bn1 was 100%  Securitisation Senior notes securitised Alpha Bank 49% HAPS  On October 15th, the Group filed an application for the provision  application of a gu

8. Slide 8: 85% of NPE transactions leading to 13% NPE ratio by year end

   85% of NPE transactions leading to 13% NPE ratio by year end Cosmos Orbit Sky Solar Other transactions NPE GBV €3.4bn1 €1.3bn €2.2bn €0.4bn €0.8bn Greek NPE Greek NPE Selected Wholesale, Greek NPE Cyprus NPE Description securitization common SME Shipping & Leasing portfolio sale portfolio sale under

9. Slide 9: Business development and capital generation transactions near completion

   Business development and capital generation transactions near completion Prometheus • Binding agreement with Nexi S.p.A. to form long-term partnership on November 10th, 2021 Description • Strategic partnership with EU payments leader offers unique proposition with high growth prospects in rapidly ev

10. Slide 10: Sound and profitable

    Normalised Profit after Tax at ~€0.3bn for 9M 2021 2020 9M 2021 2021E Targets 2024E • Loss of interest income from NPEs partially NII € 1.5bn € 1.1bn ~€ 1.4bn offset by TLTRO benefit and new disbursements ~10% Sound and profitable • Expansion driven by loan growth, partnerships, Net F&C inc. € 0.3bn

11. Slide 11: Pages

    Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 11

12. Slide 12: 9M 2021 Group P&L and Balance Sheet

    9M 2021 Group P&L and Balance Sheet Normalised Profit After Tax2 €0.09bn €0.32bn Profit & Loss 9M 9M yoy % Q3 Q2 1 qoq % €0.10bn (€ mn) 2021 2020 change 2021 2021 change €0.11bn Net Interest Income 1,089 1,154 (6%) 318 371 (14%) Net fee and commission Income 299 252 19% 110 105 4% Q1 21 Q2 21 Q3 21

13. Slide 13: Loan disbursements higher; spread pressure better than expected

    Loan disbursements higher; spread pressure better than expected Spread of new 9M 21 New disbursements PE Lending spreads over Gross loans production1at Greece, €bn Greece, bps 400bps in Q3 21 1.5 3.8 Businesses 0.1 0.3 389 389 383 381 Individuals 378 1.4 1.2 356 359 356 0.1 352 353 1.0 3.5 1.1 0.1 1

14. Slide 14: Mix shift towards core deposits continues

    Mix shift towards core deposits continues; €1.4bn of inflows in Greece Deposits evolution Mix towards Core deposits Group, € bn YoY Greece, € bn +€4.8bn QoQ + €1.5bn 39.3 40.7 37.9 2% 1.0 46.5 35.8 2% 45.0 0.4 2% 18% State 2% 20% 0.1 23% 41.7 5.8 Term 30% 5.7 International 5.9 Customer deposit inflo

15. Slide 15: Net interest income mainly affected by the Galaxy deconsolidation

    Net interest income mainly affected by the Galaxy deconsolidation Q3 2021 / Q2 2021 Comments Q2 21 Reported 371.0 Retrospective 2020 TLTRO (6.9) • Q2 Additional TLTRO benefit: €6.9mn for H2 20 benefit booked in Q2 Galaxy impact (54.1) • Galaxy de-recognition during Q2 21 310.0 PEs 3.0 • PEs: Higher

16. Slide 16: Higher loan growth and pick-up in activity drive fee growth

    Higher loan growth and pick-up in economic activity drive fee growth Q3 2021 / Q2 2021 9M 2021 / 9M 2020 Comments Q2 21 NCI 9M 20 • €10mn one-off benefit booked in Q2 21 related to early termination of 105.4 251.5 Reported NCI previous bancassurance agreement • €11.8mn non-recurring benefit in H1 20

17. Slide 17: 50% of envisaged cost reduction locked-in for 2022

    50% of envisaged cost reduction locked-in for 2022 Q3 2021 / Q2 2021 Comments Cost reduction targets 2021-2024 Target Locked-in Driver Q2 21 257.4 Merchant Acquiring 32 100% Nexi Recurring Internal efficiencies & ~40% VSS 61 demand management Staff costs (9.1) • Staff costs: Reduction due to deconso

18. Slide 18: Positive revision to NPE formation on improved outflows

    Positive revision to NPE formation on improved outflows NPE organic formation CoR driven by Transaction costs and COVID Greece, € bn % over net loans 2021E Servicing fees 5.8% Covid Related 4.8% Gross NPE (0.0) 0.0 (0.0) (0.0) 0.1 0.1 Transaction costs 3.2% 4.0% 0.3% formation Underlying € bn 0.6 1.

19. Slide 19: Underlying CoR to reach just 90bps in 2021

    Underlying CoR to reach just 90bps in 2021, outperforming BP target NPE ratio (Group)¹ 43% 26% 20% ~13% ~2% NPL ratio (Group)¹ 31% 17% 13% ~6% ~2%  Significant improvement in the NPE ratio (Greece)¹ 43% 24% 17% actual NPE ratio delivered NPL ratio (Greece)¹ 31% 14% 9% 21.3  Higher NPE cash Group N

20. Slide 20: +60bps expected from capital measures and NPE transactions

    +60bps expected from capital measures and NPE transactions Transitional % 2.02% 16.5% 17.2% 0.28% CAD 15.5% 0.08% 0.03% (0.75%) (0.18%) (0.16%) (0.40%) 13.9% 14.5% CET1 12.8% Total Share Capital Cosmos Q3 organic DTA Increase Other Total pf Cosmos Transactions Remaining Capital ratio Increase impact

21. Slide 21: Appendix: Macroeconomic Update

    Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 21

22. Slide 22: Strong economic recovery in Q2 and overperformance of tourism in Q3

    Strong economic recovery in Q2 and overperformance of tourism in Q3 compose a quasi V-shaped recessionary shock Real GDP performance came better than expectations in European-wide unemployment rate continues to de- Q2 on the back of a strong rebound in private escalate, with Greece recording the 2nd

23. Slide 23: Tourism-related activity and soft high-frequency indicators support recovery

    Tourism-related activity and soft high-frequency indicators support economic recovery Tourism recorded a stronger than expected recovery Several sectors of the economy recorded a strong rebound during summer 2021 of their turnover losses* Accommodation and Food Service Activities 3.2 Administrative

24. Slide 24: Downside risks primarily related to temporary inflationary pressures

    Downside risks are primarily related to temporary inflationary pressures, while fiscal risks remain subdued Soaring energy prices lead the increase in HICP inflation After an uptick in 2020, public debt is expected to return on 3 a downward trajectory from 2021 onwards 48 40 210 2 36 1 24 197.1 200

25. Slide 25: Appendix: P&L

    Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 25

26. Slide 26: Loan and deposit spreads

    Loan and deposit spreads Net loan balances & spreads Deposit mix & cost evolution € bn € bn, bps (49) (50) (51) (52) (51) 393 397 397 392 373 % Total 43.8 43.6 45.0 46.5 39.8 39.4 39.4 41.7 13.7 12.3 11.2 10.5 37.5 14.4 End of 36.0 22% quarter 30.1 31.3 33.9 36.1 27.3 78% balances Q3 20 Q4 20 Q1 21

27. Slide 27: NII and Net Fee and Commission income decomposition

    NII and Net Fee and Commission income decomposition NII decomposition Net Fee and Commission income decomposition € mn € mn 400 110 382 388 105 29 371 38 40 27 318 25 29 85 84 84 39 23 24 24 15 15 4 9 15 385 12 13 397 374 4 391 5 5 320 43 34 34 28 28 14 16 15 17 18 5 6 42 26 19 (52) (55) (56) (56) (

28. Slide 28: Operating Expenses

    Operating Expenses € mn 9M 20 9M 21 yoy % Recurring OPEX evolution €mn Staff costs (320.7) (307.8) (4.0%) Depreciation & General Administrative 264 275 amortisation (329.0) (331.6) 0.8% 258 257 expenses 39 242 39 43 37 38 General Depreciation and (115.1) (118.6) 3.1% administrative amortisation 118

29. Slide 29: Alpha Bank Group

    Alpha Bank Group qoq% yoy % (€ mn) Q3 2021 Q2 20211 Q1 2021 Q4 2020 Q3 2020 change change Net interest income 318.5 371.0 399.6 388.0 381.8 (14.2%) (16.6%) Net fee and commission income 109.8 105.4 84.3 83.8 84.8 4.1% 29.4% Income from financial operations1 6.5 30.4 60.9 429.7 42.5 (78.5%) (84.7%) O

30. Slide 30: Appendix: Volumes

    Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 30

31. Slide 31: Balance sheet composition

    Balance sheet composition Asset split Liabilities and Equity split 73.1 73.1 € bn 70.5 € bn 70.5 Cash Cash 11.4 13.0 ECB 9.4 12.9 ECB Due from Banks Due from Banks Due to Banks 3.3 3.2 1.4 Due to Banks excl. ECB 1.4 Securities Securities excl. ECB 10.4 10.9 10.5 Time 11.2 Time deposits deposits 45.1

32. Slide 32: Deposits flow per quarter

    Deposits flow per quarter Alpha Bank deposits evolution in Greece Deposits breakdown – September 2021 € bn Q4: Q1: Q2: Q3: €2.2bn (€0.1bn) €1.4bn €1.4bn 2.0 Time 1.2 2.4 39.3 40.7 35.8 2.8 38.0 37.9 22% (0.6) Δ Time (0.6) (1.3) (1.0) Δ Core Core 78% Sep-20 Core Time Dec-20 Core Time Mar-21 Core Time

33. Slide 33: Securities portfolio breakdown

    Securities portfolio breakdown Securities portfolio breakdown Book value, Sep-21, € bn ▪ The “Other/ECB eligible” bonds of €4.2bn is broken down to the following T-bills Mutual Funds & Equities categories: 0.8 0.2 • €2.3bn other sovereign bonds • €0.3bn bonds issued by supranationals Other/ECB eligi

34. Slide 34: Business Volumes

    Business Volumes (€ mn) Sep 2021 Jun 2021 Mar 2021 Dec 2020 Sep 2020 % YoY Group Gross Loans 40,646 43,533 49,785 49,130 49,148 (17.3%) Mortgages 10,824 12,679 16,929 17,008 17,073 (36.6%) Consumer Loans 2,871 3,254 4,131 4,187 4,208 (31.8%) Credit Cards 1,194 1,162 1,170 1,257 1,309 (8.7%) Small Bu

35. Slide 35: Breakdown of loans portfolio – September 2021

    Breakdown of loans portfolio – September 2021 Total Group loans – per segment Group Loans portfolio structure € bn € bn Media & Communication Consumer loans Households 1% SBLs 7% 37% Agriculture 6% Mortgages 1% Credit Cards 27% Energy 3% 3% Other Real Estate €40.6bn €40.6bn 15% 4% Construction 5% Tr

36. Slide 36: New disbursements of €1.5bn in Q3 2021

    New disbursements of €1.5bn in Q3 2021 New disbursements – per category Q3 2021 Business disbursements – per sector € mn Q1 Q2 Q3 9M Q1 Q2 Q3 9M Construction 20 20 20 20 21 21 21 21 3% Entertainment Agriculture Individuals 64 84 87 235 60 122 107 290 1% 3% Health Real Estate Business 1,575 938 1,462

37. Slide 37: Wealth management evolution

    Wealth management evolution Alpha Private Bank balances Asset Management balances € mn € mn +16% +45% 4.9 5.0 2.9 4.8 2.8 0.0 4.6 4.3 2.4 0.0 1.2 1.2 2.2 1.2 0.0 1.1 1.0 2.0 0.0 0.1 2.0 2.1 1.7 1.5 2.9 3.0 3.0 1.3 2.8 2.9 0.6 0.7 0.7 0.7 0.7 0.5 0.6 0.7 0.7 0.8 Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 Sep

38. Slide 38: Appendix: Asset Quality

    Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 38

39. Slide 39: Gross organic NPE formation in Greece per segment

    Gross organic NPE formation in Greece per segment Gross formation (Organic) - Wholesale Gross formation (Organic) - Retail € mn € mn 80 158 50 35 3 72 (7) (94) (63) (80) (97) (186) (192) (617) (461) (994) 2018 2019 2020 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 2018 2019 2020 Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Gross

40. Slide 40: Auctions and repossession activity evolution

    Auctions and repossession activity evolution Auctioned properties (Conducted) per quarter 1.782 No conducted No conducted auctions auctions 789 775 due to Covid- due to Covid- 525 19 558 19 412 374 40% 146 42% 41% 0 0 37 40% 31% 36% 34% 37% 0% 0% 65% Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q

41. Slide 41: Asset quality by portfolio - Greece

    Detailed overview of Alpha Bank’s asset quality by portfolio - Greece (€ bn) Wholesale SBL Mortgages Consumer Total Gross loans 20.5 2.4 7.7 3.5 34.1 (-) Accumulated Provisions (1.1) (0.3) (0.3) (1.2) (3.0) Net loans 19.3 2.0 7.4 2.3 31.1 NPLs 1.0 0.4 0.5 1.4 3.3 NPL ratio 4.8% 18.8% 6.2% 38.3% 9.1%

42. Slide 42: Asset quality by portfolio - Group

    Detailed overview of Alpha Bank’s asset quality by portfolio - Group (€ bn) Wholesale SBL Mortgages Consumer Total Gross loans 23.3 2.4 10.8 4.1 40.6 (-) Accumulated Provisions (1.9) (0.4) (1.1) (1.4) (4.7) Net loans 21.5 2.1 9.7 2.7 35.9 NPLs 1.9 0.5 1.6 1.5 5.5 NPL ratio 7.9% 19.7% 14.8% 37.5% 12.

43. Slide 43: Excellent track record in off-loading problematic NPEs

    Excellent track record in off-loading the most problematic part of the NPEs Size Completion Transaction details “Project Galaxy” €10.8bn Q2 2021  Portfolio comprised of Business Loans, Mortgages and other Retail loans “Project Neptune” c. €1.1bn Q3 2020  SMEs loan portfolio secured with real estat

44. Slide 44: Appendix: Capital

    Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 44

45. Slide 45: Regulatory Capital and Capital Requirements

    Regulatory Capital and Capital Requirements Equity to regulatory capital bridge Overall Capital Requirements € mn % 14.0% 8.3% Tangible book value / Tangible Assets 0.5% O-S II 2.5% 11.0% Composed by CCB Composed CET 1 (1.7%) 3.0% entirely by 3.0% AT1 (0.55%) 6,500 6,343 P2R Tier 2 (0.75%) 6,034 5,3

46. Slide 46: Group RWAs and Regulatory Capital

    Group RWAs and Regulatory Capital Group Risk Weighted Assets Credit Risk Weights per portfolio € bn % +€0.3bn 38.4 38.1 0.3 0.0 1.4 99% 3.2 (0.0) 3.2 59% 64% 1.4 33.8 33.5 Performing Net NPE Total Loan Portfolio Jun-21 Credit Market Operational Sep-21 RWA Density Credit Market Operational Transition

47. Slide 47: MREL Requirements

    MREL Requirements  MREL target was communicated in April 2021 and is in line with Group’s expectations Interim MREL Target 22.76% of RWAs1. 17.7% 17.27% 0.5% surplus 1.3%  Extended transitional period until 1 January 2026 in order to reach the final MREL 3.25% target (in line with the Greek bankin

48. Slide 48: Appendix: ESG

    Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 48

49. Slide 49: Positive trend in Alpha Bank's ESG scores

    Positive trend in Alpha Bank’s ESG scores Alpha Bank demonstrates a positive trend in ESG scores and evaluations by international analysts 2015 2016 2017 2018 2019 2020 2021 MSCI ESG Rating B B BB BBB A ΑΑ Not scored yet (scale CCC-AAA) FTSE4Good Emerging Index 🗸 🗸 🗸 🗸 🗸 🗸 Environment: 2…

50. Slide 50: We aim to achieve a leading ESG position across all focus areas

    We aim to achieve a leading ESG position across all focus areas Focus Area Q4 2021 Q1 2022 Q2 2022 Q3 2022 Q4 2022  Implement ECB Climate Risk Regulatory  Complete ECB Climate Risk Stress Tests  Integrate ESG criteria into all lending operations Management guidelines  Benchmark ESG position VS b

51. Slide 51: Cohesive ESG governance structure demonstrates strong commitment

    Cohesive ESG governance structure demonstrates strong commitment 1 Board of Directors ESG Governance structure Audit Committee 1 Board committees’ charters amended to ensure all 2 Risk Corporate Governance, Remuneration ESG are addressed by the relevant committee Management Nomination & Committee C

52. Slide 52: Appendix: Segment information

    Pages • Business update 3 • Financial Performance Analysis 11 Alpha Bank • Appendix  Macroeconomic Update 21  P&L 25  Volumes 30  Asset Quality 38  Capital 44  ESG 48  Segment information 52 52

53. Slide 53: SEE Operations

    SEE Operations 1 € mn Δ% Δ% Δ% Δ% Sep-21 Romania yoy Cyprus yoy Albania yoy Total SEE yoy Deposits 2,583 (1.1%) 2,132 (0.6%) 552 8.2% 5,267 0.0% Gross Loans 2,695 1.5% 3,123 (6.9%) 308 10.4% 6,126 (2.6%) Mortgages 1,311 7.6% 1,718 (4.6%) 84 13.2% 3,113 0.6% Consumer Credit 249 9.5% 217 (6.9%) 43 13.

54. Slide 54: Group Results by Business Unit

    Group Results by Business Unit Investment Asset Commercial & Retail SE Europe Banking & Other Group Corporate Management (€ mn) Treasury Jan-Sep Jan-Sep Jan-Sep Jan-Sep Jan-Sep Jan-Sep Jan-Sep 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 Operating Income 522.2 581.8 409.9 46

55. Slide 55: Results: Retail Business Unit

    Results: Retail Business Unit (€ mn) Q3 2021 Q2 2021 Q1 2021 Q4 2020 Q3 2020 Operating Income 152.0 186.0 184.2 240.9 195.9 Net Interest Income 112.0 136.9 149.5 163.6 159.0 Net fee and Commission Income 37.4 43.2 28.0 27.8 31.5 Trading & Other 2.6 5.9 6.7 49.6 5.4 Operating Expenses (125.7) (142.4)

56. Slide 56: Results: Commercial & Corporate Business Unit

    Results: Commercial & Corporate Business Unit (€ mn) Q3 2021 Q2 2021 Q1 2021 Q4 2020 Q3 2020 Operating Income 127.7 146.4 135.8 156.8 149.4 Net Interest Income 103.4 126.9 130.1 131.7 127.4 Net fee and Commission Income 30.6 25.6 25.9 27.6 28.0 Trading & Other (6.2) (6.1) (20.2) (2.5) (6.0) Operatin

57. Slide 57: Results: Asset Management Business Unit

    Results: Asset Management Business Unit (€ mn) Q3 2021 Q2 2021 Q1 2021 Q4 2020 Q3 2020 Operating Income 23.7 23.9 22.9 25.0 11.9 Net Interest Income 4.0 3.4 2.5 3.5 3.7 Net fee and Commission Income 18.1 17.6 16.2 14.8 12.0 Trading & Other 1.6 2.9 4.3 6.7 (3.8) Operating Expenses (10.5) (9.0) (9.7)

58. Slide 58: Results: Investment Banking & Treasury Business Unit

    Results: Investment Banking & Treasury Business Unit (€ mn) Q3 2021 Q2 2021 Q1 2021 Q4 2020 Q3 2020 Operating Income 82.6 90.7 155.0 406.4 77.8 Net Interest Income 43.4 58.0 71.6 38.6 40.9 Net fee and Commission Income 12.7 8.7 5.6 5.1 4.6 Trading & Other 26.5 24.0 77.8 362.6 32.3 Operating Expenses

59. Slide 59: Results: SE Europe Business Unit

    Results: SE Europe Business Unit (€ mn) Q3 2021 Q2 2021 Q1 2021 Q4 2020 Q3 2020 Operating Income 64.8 56.7 58.6 64.2 63.9 Net Interest Income 52.0 45.3 46.0 50.1 50.3 Net fee and Commission Income 11.0 10.3 8.7 8.5 8.8 Trading & Other 1.8 1.1 4.0 5.6 4.8 Operating Expenses (51.2) (49.6) (54.8) (90.7

60. Slide 60: Results: Other Business Unit

    Results: Other Business Unit (€ mn) Q3 2021 Q2 2021 Q1 2021 Q4 2020 Q3 2020 Operating Income (10.1) (2,114.1) (0.6) 13.2 17.2 Net Interest Income 3.8 0.5 (0.1) 0.5 0.3 Net fee and Commission Income 0.0 (0.0) (0.0) 0.0 (0.0) Trading & Other (13.9) (2,114.6) (0.5) 12.8 16.9 Operating Expenses (3.4) (2

61. Slide 61: Glossary (1/3)

    Glossary (1/3) Reference APM Definitions Relevance of the metric Abbreviation number The item corresponds to (i) "the total amount of provision for credit risk that the Group has recognized and derive from Accumulated Provisions and FV Standard banking contracts with customers", as disclosed in the

62. Slide 62: Glossary (2/3)

    Glossary (2/3) Relevance of the Reference APM Definitions Abbreviation metric number Non Performing Exposure Total Accumulated Provisions and FV adjustment plus the value of the NPE collateral divided by NPEs at the end of the reported period. NPE Total NPE Total Asset quality metric 13+14 Coverage

63. Slide 63: Glossary (3/3)

    Glossary (3/3) Relevance of the Reference APM Definitions Abbreviation metric number The figure is calculated as "Total Income" plus "Share of profit/(loss) of associates and joint ventures" as derived from the Consolidated Income Standard banking Operating Income Statement of the reported period, t

64. Slide 64: Alpha Bank Contacts

    Alpha Bank Contacts Lazaros Papagaryfallou General Manager – CFO +30 210 326 2261 cfo-office@alpha.gr Dimitrios Kostopoulos Elena Katopodi Stella Traka Selini Milioni Manager Deputy Manager Senior Senior Investor Relations Division Investor Relations Division Investor Relations Officer Investor Rela

Alpha Bank — 9M 2021 Earnings Presentation on 6ix