Shell PLC · LSE:SHEL
Shell — Maritime Partners in Safety Conference 2020
54 slides from Shell's conference presentation, Jan 8, 2020
Slide 1: Navigating the Future: Maritime Partners in Safety Conference 2020
NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020 London 8-9 January 2020
Slide 2: Year in review
Year in review
Slide 3: Definitions and Cautionary Note
DEFINITIONS AND CAUTIONARY NOTE The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this presentation “Shell”, “Shell Group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc
Slide 4: Anti-Trust Competition Law Guidance for Shell Meetings
ANTI-TRUST ANTI-TRUST COMPETITION LAW GUIDANCE FOR SHELL MEETINGS ‘Shell roding DO NOT DISCUSS the DO NOT MAKE ANY AGREE ‘OR TAKE A DECISION TO
Slide 5: Day One and Day Two agenda
DAY ONE DAY TWO Welcome Welcome Back Reach Back Into Your The Journey So Far Organisation – the Feedback Safety Challenges and The Human Element of Improving Opportunities for Improvement Safety Reach Back Into Your Developing Actions Organisation Close Close
Slide 6: Conference Tools
CONFERENCE TOOLS
Slide 7: Concertina: Agenda and worksheet notes
CONCERTINA NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020 Agenda and worksheet notes Partners in Safety, driven by your leadership, in the journey towards our ambition of a “Zero Incident Industry”. The pace of change we now see in the world is faster than any of us has experience
Slide 8: The App: AttendeeHub
THE APP 1 2 Access live poll AttendeeHub using ‘Interactive’ button
Slide 9: The Journey So Far
THE JOURNEY SO FAR
Slide 10: The Journey So Far Part 1 – What Are We Going To Do?
THE JOURNEY SO FAR Part 1 – What Are We Going To Do? We are going to draw the “Partners in Safety” Journey So Far from our individual and collective experiences! Reflect on: What has been your experience with “Partners in Safety”? What’s gone well? What didn’t go so well? What have you persona
Slide 11: The Journey So Far Part 1 – How Are We Going To Do It?
THE JOURNEY SO FAR Part 1 – How Are We Going To Do It? A few guidelines about the process…….. Everyone participates with a marker pen (s) in their hand Use pictures rather than words Move around the table Engage everyone in the process. Ask questions. Talk with one another Use as many of t
Slide 12: The Journey So Far Part 1 – An Example
THE JOURNEY SO FAR Part 1 – An Example
Slide 13: The Journey So Far – Personal Reflection
THE JOURNEY SO FAR Part 4 – Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 14: Safety Challenges & Opportunities for Improvement
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT
Slide 15: Safety Challenges Video
Safety Challenges Video
Slide 16: Safety Challenges & Opportunities for Improvement
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT 1. How do we ensure our people at all levels feel valued, cared for and are engaged? 2. How do we ensure people are 'switched on' to the possibility of incidents so that they feel able to fail safely? 3. In our increasingly complex work environment,
Slide 17: Safety Challenges: Explore, Identify, Share, Reflect
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT EXPLORE the challenge IDENTIFY the opportunities SHARE your experiences REFLECT on the collective ideas
Slide 18: Reducing pressure to maintain a focus on safety
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT In our increasingly complex work environment, how can we as leaders, reduce the pressure to ensure we maintain a focus on safety? Leadership: inclusive, diversity, culture, everyone, empowerment & support, commercial pressures Competence & Training:
Slide 19: Ensuring people feel valued, cared for and engaged
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT How do we ensure our people at all levels feel valued, cared for and are engaged? Value our people equally; Recognition Wellbeing & Care [family & crew] Coping and support mechanisms Investing in leadership skills at all levels - visible and felt Cul
Slide 20: Ensuring people are switched on to possible incidents
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT How do we ensure people are 'switched on' to the possibility of incidents so that they feel able to fail safely? Ship/office Interface – Bridge the gap between office and the ship to encourage an integrated way of working. Lead by example – Leadershi
Slide 21: Personal Reflection
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 22: Reach Back Into Your Organisation
REACH BACK INTO YOUR ORGANISATION
Slide 23: Reach Back Into Your Organisation: sample email
REACH BACK INTO YOUR ORGANISATION Dear <<XXX>> I am at the 2020 Partners in Safety Conference in London and would like you to share your honest insights into some aspects of our safety culture that are being discussed here. Your responses will be reviewed by me only, so I ask you to be thoughtful an
Slide 24: Day 1 - Close
DAY\1 - CLOSE
Slide 25: Navigating the Future: Day 2
NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020 London 8-9 January 2020
Slide 26: Last Night's Evening Activity: Top 10 Winning Submittals
LAST NIGHT’S “EVENING ACTIVITY” Top 10 Winning Submittals Marialaura Dell’Abate George Frgos Mario Pavic Mark Pearson Stavros Hatzigrigoris Konstantinos Therapiotis Micahel Lavidas Anthony Lambros Charalampos Giannakopoulos Nikolaos Kampouris
Slide 27: Day One and Day Two agenda
DAY ONE DAY TWO Welcome Welcome Back Reach Back Into Your The Journey So Far Organisation – the Feedback Safety Challenges and The Human Element of Improving Opportunities for Improvement Safety Reach Back Into Your Developing Actions Organisation Close Close
Slide 28: Reach Back Into Your Organisation: The Feedback
REACH BACK INTO YOUR ORGANISATION The Feedback
Slide 29: Reach Back Into Your Organisation: Plenary
REACH BACK INTO YOUR ORGANISATION Plenary What did you learn from the responses to your e-mail? What impact did sending the e-mail have?
Slide 30: The Human Element of Safety
THE. HUMAN ELEMENT OF SAFETY
Slide 31: Human Performance Video
Human Performance Video
Slide 32: The Human Element of Safety: Pairs Conversation
THE HUMAN ELEMENT OF SAFETY Pairs Conversation Ask your partner: What resonated with them during the video and why? What have they done, or are they doing, in their organisations to recognise Human Performance? At the end of your conversation, please exchange contact information and agree on a
Slide 33: Personal Reflection
THE HUMAN ELEMENT OF SAFETY Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 34: A Tool in Support of Your Human Performance Journey
A TOOL IN SUPPORT OF YOUR HUMAN PERFORMANCE JOURNEY As you leave today, please take one copy of Todd Conklin’s book “The 5 Principles of Human Performance” Next steps: − Read the book − Watch the video again − Follow-up with your partner from earlier to hear the progress they have made since the
Slide 35: Voices from the Frontline Video
Voices from the Frontline Video
Slide 36: Voices from the Frontline
VOICES FROM THE FRONTLINE Your people shared their thoughts about human performance and how we as leaders: Understand the safety challenges on the frontline and create the environment for people to work safely Accept that people make mistakes and how good our organisations are at learning from t
Slide 37: Developing Actions: Introduction
DEVELOPING ACTIONS Introduction
Slide 38: Developing Actions Themes: Leadership
DEVELOPING ACTIONS Themes 1.Leadership Creating an inclusive, listening organisation where people feel valued and are empowered to speak up and act Leaders at all levels have the skills to be more effective
Slide 39: Developing Actions Themes: Wellbeing & Care
DEVELOPING ACTIONS Themes 2. Wellbeing & Care Enhancing people’s wellbeing, physical and mental, on board our vessels, on the shore and at home
Slide 40: Developing Actions Themes: Learning Organisation
DEVELOPING ACTIONS Themes 3. Learning Organisation Developing our capabilities as individuals and organisations to continuously learn, acknowledge ‘skill fade’ (retention) and be able to adapt to our changing industry
Slide 41: Developing Actions Themes: The Human Element
DEVELOPING ACTIONS Themes 4. The Human Element Recognising that people are at the centre of our operations – simplify processes, tasks, adoption of new technology and ways of working
Slide 42: Developing Actions Themes
DEVELOPING ACTIONS Themes 1. Leadership 2. Wellbeing & Care 3. Learning Organisation 4. The Human Element
Slide 43: Developing Actions: Breakout Instructions
DEVELOPING ACTIONS Breakout Instructions 1. Idea Generation 2. Idea Enhancement 3. Idea Enhancement 4. Idea Consolidation
Slide 44: Developing Actions: Selecting our Priorities
DEVELOPING ACTIONS Selecting our Priorities
Slide 45: Developing Actions: Leadership
DEVELOPING ACTIONS Leadership 1. Measuring Leadership Visits – Visit the PEOPLE not the VESSEL; learn people’s names; ask people about their families; continue to visit; measure the impact of a visit by asking the crews afterwards; shorter and more critical feedback forms so not lots of tick boxes;
Slide 46: Developing Actions: Wellbeing & Care
DEVELOPING ACTIONS Wellbeing & Care Pre-employment physical & mental testing Focus on Fatigue Physical fitness (food and exercise) Break down ‘alpha person’ perception Bring people together : participation / socialising (crew & families) Developing support networks (families) 24/7 Helpline / psychol
Slide 47: Developing Actions: Learning Organisation
DEVELOPING ACTIONS Learning Organisation Training to go above and beyond regulatory requirements - Needs to be interactive, empowering, simulate real-life examples Mindsets: Rewire how we think about learning from incidents, nr misses, unsafe acts / conditions and from what works well, so that we ch
Slide 48: Developing Actions: The Human Element
DEVELOPING ACTIONS The Human Element Processes – Engage the ship/office staff on how to simplify and rationalise processes, procedures and human - machine/ new technology interface. Embed “soft skills” in the performance assessment process. Recognition – Highlight best practises, what has worked wel
Slide 49: Developing Actions: Your Personal Commitment(s)
DEVELOPING ACTIONS Your Personal Commitment(s)
Slide 50: Writing a Strong Personal Commitment
DEVELOPING ACTIONS Writing a Strong Personal Commitment As a Leader in the Maritime Partners in Safety Programme, what personal commitment (s) will you make that makes the biggest and most positive impact in support of our continuing safety journey by the end of September 2020? Be sure your commitme
Slide 51: Personal Commitment: An Example
DEVELOPING ACTIONS An Example I will personally sponsor and lead an interactive session on Human Performance with my team sometime in the second quarter of 2020. I will include my – and our – role as leaders in the Human Performance journey as a standing agenda topic once per month in my team meetin
Slide 52: Going Forward
GOING FORWARD Shell to provide relevant conference materials upon completion of all the conferences Read the Todd Conklin book, “5 Principles of Human Performance” Watch the “Human Performance Overview” video again Respond to feedback from Reaching into Your Organisation Follow up within o
Slide 53: Navigating the Future Video
Navigating the Future Video
Slide 54: See You Later and Safe Travels
SEE YOU LATER AND SAFE TRAVELS