Alpha Bank S.a. · ATHEX:ALPHA

Alpha Bank — Q4 2023 Earnings Presentation

79 slides from Alpha Bank's earnings presentation, Mar 7, 2024

  1. Slide 1: Alpha Bank Q4 2023 Results

    Alpha Bank Q4 2023 Results Investor presentation 7th March 2024

  2. Slide 2: Disclaimer

    Disclaimer Systemic bank established in 1879 This presentation has been prepared and issued by Alpha Services and Holdings S.A. and its 100% subsidiary, Alpha Bank S.A., solely for informational purposes. It is hereby noted that on 16.4.2021, the demerger of the credit institution under the former n

  3. Slide 3: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 3

  4. Slide 4: The trusted relationship bank of Greece

    The trusted relationship bank of Greece Our Identity and Strengths… …are reflected in our customer proposition Privately owned since inception Clients perceive Alpha Bank as more reliable, stable, humane and accessible with a mindset to deliver shareholder value and inspire We are renowned for quali

  5. Slide 5: During 2023 we have accelerated our momentum

    During 2023 we have accelerated our momentum 2023 Performance Key financial targets as per Investor Day Profitability Return on Tangible Equity1 Return on Tangible Equity1 • +41% y/y net interest income 12.9% FY 2023; 14.3% in Q4 >12% in 2025 • +8% y/y fees like-for-like • 39.5% cost-income ratio, -

  6. Slide 6: Our upsized guidance for 2023 has been exceeded

    Our upsized guidance for 2023 has been exceeded Initial guidance November guidance Actual3 2022 2023 2023 2023 Total Revenues (€ bn) 2.0 > 2.0 c. 2.3 2.3 🗸 Cost-Income Ratio 55% < 49% c 43% 42% 🗸 Cost of Risk 76bps c. 85bps c. 80bps 81bps 🗸 ROTE1 7.5% > 9% > 11.5% 12.9% 🗸 EPS2 (€) 0.18 > 0.23 >…

  7. Slide 7: Work on our six strategic priorities is yielding recurring results

    Work on our six strategic priorities is yielding recurring results 1 2 3 4 5 6 Boost digital and focus Revamp service Consolidate Improve return on Maintain the resilience Leverage on high-value model to increase leadership in deployed capital in of our balance ESG for segments in Retail penetration

  8. Slide 8: Boost digital and focus on high-value segments in Retail

    1 Boost digital and focus on high-value segments in Retail Core revenues (€ mn)1 Cost-Income Ratio (%) +41% y/y c.(26p.p.) 770 77% KEY ACHIEVEMENTS 547 51% New service model to >80% of branch network Launched “Priority” RM services with >400 RMs FY 22 FY 23 FY 22 FY 23 and >500K clients MyAlpha Advi

  9. Slide 9: Revamp service model to increase penetration in Wealth

    2 Revamp service model to increase penetration in Wealth Asset Management Balances (€ bn) Total Revenues (€ mn) +49% y/y +16% y/y 16 106 91 KEY ACHIEVEMENTS 11 Top for mutual fund net inflows: 30% market share 8 new investment products driving +€1.3 billion in FY 22 FY 23 FY 22 FY 23 mutual funds (+

  10. Slide 10: Consolidate leadership in Wholesale

    3 Consolidate leadership in Wholesale Net Loans (€ bn)4 Total Revenues (€ mn)1 +7% +19% y/y 18 19 880 739 KEY ACHIEVEMENTS Specialized coverage for Corporates through redesigned industry expert teams. FY 22 FY 23 FY 22 FY 23 New digital products: Trade Finance payments in FX, loan/deposit e-statemen

  11. Slide 11: Improve return on deployed capital in International

    4 Improve return on deployed capital in International Total Revenues (€ mn) Cost-Income Ratio (%) +83% y/y c.(33p.p.) 152 KEY ACHIEVEMENTS 78% 83 45% Capital release and return uplift through upfront realization of value in Romania via Unicredit deal. FY 22 FY 23 FY 22 FY 23 +10pp increase of multif

  12. Slide 12: Maintain the resilience of our balance sheet

    5 Maintain the resilience of our balance sheet CoR4 (bps) NPE Ratio and Coverage (%) 41% 47% Coverage 76 81 7.8% KEY ACHIEVEMENTS 5.8% CoR4 in line with business plan targets NPE ratio Outperformance on NPE ratio and coverage FY 22 FY 23 FY 22 FY 23 Prudent lending pricing policy with allocated liqu

  13. Slide 13: Leverage ESG for value creation

    6 Leverage ESG for value creation Support an Environmentally Foster healthy economies and Ensure robust & transparent sustainable economy Societal progress Governance €0.8bn in sustainable disbursements in 2023 62% Women employees at Group level 38.5% female representation in Non-Executive Key Direc

  14. Slide 14: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 14

  15. Slide 15: Constant profitability improvement during business plan horizon

    Constant profitability improvement during business plan horizon 2023 2024 2025 2026 Total Revenues (€ bn) 2.1 c.2.1 c.2.2 c. 2.3 Cost-Income Ratio 40% c.40% c.37% c.37% Cost of Risk 82bps c.75bps c.70bps < 65bps ROTE1 12.9% c.13% c.13.5% >14% Normalised EPS2 (€) 0.32 c.0.31 c.0.33 > 0.35 Tangible Eq

  16. Slide 16: Top line on upward trajectory post 2024 despite falling rates

    BUSINESS PLAN NET INTEREST INCOME Top line on upward trajectory post 2024 despite falling rates Net Interest Income evolution 2023-2026 Key Assumptions & Sensitivities (Group, € bn) FY 23 FY 24E FY 25E FY 26E Average Euribor 3M 3.4% 3.5% 2.6% 2.4% FY 23 1.653 Sensitivity (25bp) c. €18mn Group net Lo

  17. Slide 17: Deposit re-pricing a key driver

    BUSINESS PLAN NET INTEREST INCOME Deposit re-pricing a key driver Drivers of Net Interest Income evolution (illustrative) Key driver: - Deposits re-pricing higher + Deposits re-pricing lower + Loan volumes Other: - Higher wholesale funding costs + Higher loan balances + Structural hedging - Loan re-

  18. Slide 18: Significant increase in securities portfolio contribution

    BUSINESS PLAN NET INTEREST INCOME Significant increase in securities portfolio contribution Securities portfolio size and yield evolution (Greece, € bn) Key Drivers Fixed rate assets as % of 43% 70% non-maturing deposits 2.7% 2.8% Yield pick-up in 2024 largely locked in 2.7% on the back of 2023 addi

  19. Slide 19: Further diversification of revenue streams

    BUSINESS PLAN FEES Further diversification of revenue streams Net Fee & Commission Income evolution 2023-2026 Key Drivers (Group, € bn) % of revenues A Stable credit related fees retaining strong 2023 levels FY 23 0.37 17% of Wholesale gross disbursements; further growth of LGs/LCs2 Business credit

  20. Slide 20: With the bulk of cost efficiencies captured, focus shifts to positive jaws

    BUSINESS PLAN COSTS With the bulk of cost efficiencies captured, focus shifts to positive jaws Cost-Income evolution (Group, %) Cost evolution drivers CAGR 2023 – 2026 c.1.4% c.3.0% c.1.4% 39% Tailwinds Lower resolution Reduced contributions to the Single fund contribution Resolution Fund Completed

  21. Slide 21: European average NPE ratio well within reach

    BUSINESS PLAN ASSET QUALITY European average NPE ratio well within reach NPE Stock, cost of risk and coverage evolution (Group, € bn) FY 23 FY 24E FY 25E FY 26E Structural NPE reduction NPE ratio 6% c. 5% c. 4% < 4% and target CoR2 levels, leading coverage to 60% in 2026: Cost of Risk 82bps c.75bps

  22. Slide 22: Our plan will increase regulatory capital ratios, exceeding targets

    BUSINESS PLAN CAPITAL Our plan will increase regulatory capital ratios, exceeding targets FL CET1 Ratio post accrual1,2 (Group, %) >17.5% 7.7% c.16.5% >1.6% c.16% 14.3% >4.5% c.3% c.3.5% (2.6%) FL CET1 Ratio 1.3% Management (c3%) Including Target (13%) c20bp impact from Basel >20.5% >17.5% 14.3% 202

  23. Slide 23: Significant shareholder value creation over the coming years

    BUSINESS PLAN SUMMARY Significant shareholder value creation over the coming years FY 23 FY 24E FY 25E FY 26E EPS1 0.32 c.0.31 c.0.33 > 0.35 c. 5x PE4 (2024-2026 average) Assumed payout2 38bp c300bp > 25% of Market Cap4 assumed distribution over 2024-2026 ROTE3 12.9% c.13% c.13.5% >14% c. 0.6x PTBV4

  24. Slide 24: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 24

  25. Slide 25: Q4 2023 Group Profit & Loss

    Q4 2023 Group Profit & Loss Profit & Loss Profit & Loss (Romania in Discontinued ops) yoy % q/q % (Romania not in Discontinued ops) yoy % q/q % FY 23 FY 22 Q4 23 Q3 23 FY 23 FY 22 Q4 23 Q3 23 change change change change (€ mn) (€ mn) Net Interest Income 1,653 1,174 41% 439 435 1% Net Interest Income

  26. Slide 26: Q4 2023 Group Balance Sheet

    Q4 2023 Group Balance Sheet Dec-23 Dec-23 q/q Tangible Book Value Balance Sheet After Before (before Sep-23 Dec-22 Group, € mn (€ bn) Romania Romania Romania HFS HFS HFS) +12% 6.4 Assets 73.7 73.7 74.4 78.0 (0.7) Securities 16.1 17.4 16.2 13.5 1.2 5.8 Cash & Cash Balances 4.2 4.9 7.1 12.9 (2.2) Net

  27. Slide 27: Net interest income and fees higher on rates and activity

    Net interest income and fees higher on rates and activity Net Interest Income Romania Net fee and commission income Group, € mn Merchant Acquiring Group, € mn 1,823 394 401 170 22 27 0 29 1,315 141 1,653 345 373 1,174 FY 22 FY 23 FY 22 FY 23 Recurring operating expenses Cost of Risk1 Group, € mn €mn

  28. Slide 28: Slow increase in deposit beta; bond portfolio contribution picking up

    Slow increase in deposit beta; bond portfolio contribution picking up Interest Income / Interest Expense breakdown1 Performing loan spreads Group, € mn Greece, % +1% 3.41% 483 3.30% Individuals 477 3.21% Business 445 3.12% 3.20% 3.03% 433 3.12% 3.09% 3.02% 396 2.94% Q4 22 Q1 23 Q2 23 Q3 23 Q4 23 534

  29. Slide 29: Fees up 8% y/y; growth across all products and segments

    Fees up 8% y/y; growth across all products and segments € mn € mn Group Segments 394 401 394 401 22 +8% 27 29 16 124 104 128 135 61 56 21 22 125 136 101 121 77 83 73 74 16 1 19 0 10 10 FY 22 FY 23 FY 22 FY 23 Merchant Acquiring Asset management Other Romania Wholesale International Other Large ticke

  30. Slide 30: Recurring costs benefitting from lower resolution fund costs

    Recurring costs benefitting from lower resolution fund costs € mn € mn Group Segments 969 969 18 939 939 (1%) 112 377 122 388 425 396 418 378 166 162 49 47 65 67 157 173 92 80 61 67 FY 22 FY 23 FY 22 FY 23 Merchant acquiring General Administrative Romania Wholesale International Other expenses Retai

  31. Slide 31: Performing loans up 5% y/y driven by Wholesale

    Performing loans up 5% y/y driven by Wholesale Performing loan book expansion Net credit expansion Group, € bn Greece, € bn 1.1 +5% 0.1 +3% 0.2 +1% +1% 0.1 Disbursements (1%) 32.9 0.1 31.4 31.5 31.8 0.1 0.1 31.1 0.1 3.2 0.1 2.7 4.1 4.2 4.3 2.2 4.2 1.3 1.9 1.6 1.7 1 7.6 7.6 7.6 7.6 7.6 Repayments (1.

  32. Slide 32: Deposits +3% y/y with mix shift slower than expected

    Deposits +3% y/y with mix shift slower than expected AuMs up strongly across all product categories Deposits evolution Mix towards Time deposits Group, € bn Greece, € bn +3% +0.4% 0.4 0.4 52.5 45.8 46.1 45.9 52.3 45.0 44.5 50.8 2% 1% 1% (0.4) (0.2) 3.5 Romania State 1% 2% 6.2 International 5.7 3.1 T

  33. Slide 33: Retail: Uplift in profitability as deposit beta remains subdued

    R E TA I L Uplift in profitability as deposit beta remains subdued Key figures REVENUES / VOLUMES PROFITABILITY (in €mm) FY 23 FY 22 ∆change, % Net loans 9,145 9,090 1% + €223mn + €1.1bn Revenues y/y Deposits y/y Deposits 33,723 32,620 3% Total revenues 785 562 40% + €211mn + €1.8bn Profits3 y/y Dis

  34. Slide 34: Wholesale: Volumes affected by repayments; Profitability expands

    WHOLESALE Volumes affected by repayments; Profitability expands Key figures REVENUES / VOLUMES PROFITABILITY (in €mm) FY 23 FY 22 ∆change, % Net loans 24,397 23,966 2% + €130mn (€0.3bn) Revenues y/y Deposits y/y Deposits 9,334 9,647 (3%) Total revenues 880 749 17% + €75mn €1.2bn4 Profits3 y/y Net Lo

  35. Slide 35: Wealth: Growth in AuMs; Recurring revenues replace trading

    W E A LT H Growth in AuMs; Recurring revenues replace trading Key figures REVENUES / VOLUMES PROFITABILITY (in €mm) FY 23 FY 22 ∆change, % Assets under €15mn + €1.2bn 15,749 10,579 49% Revenues y/y Mutual Funds y/y Management Total revenues 106 91 16% + €13mn + €3.9bn Recurring Operating Profits3 y/

  36. Slide 36: International: Loan growth at 7%; top line benefiting from excess liquidity

    I N T E R N AT I O N A L Loan growth at 7%; top line benefiting from excess liquidity Key figures REVENUES / VOLUMES PROFITABILITY (in €mm) FY 23 FY 22 ∆change, % Net loans4 4,465 4,169 7% + €69mn €0.9bn Revenues y/y Deposits y/y Deposits4 6,628 5,742 15% Total revenues 152 83 83% + €69mn €0.3bn Pro

  37. Slide 37: NPAs and Other operations

    NPAs and Other operations Non Performing Assets (NPAs) Other (in €mm) FY 23 FY 22 ∆change, % (in €mm) FY 23 FY 22 ∆change, % Net loans 1,593 2,363 (33%) Assets 19,030 23,537 (19%) Assets 3,602 5,303 (32%) TBV 1,603 824 94% Total revenues 90 117 (23%) Total revenues 95 161 (41%) Recurring Operating R

  38. Slide 38: Stable organic reduction on the back of cures

    Stable organic reduction on the back of cures Mortgage transaction brings NPEs <6% with coverage higher NPE (0.1) (0.3) Cost of Risk formation bps (over net loans) Greece, € bn 93 96 16 75 76 79 13 14 13 13 Mainly single case 71 70 55 55 55 0.10 1 1.20 Q4 22 Q1 23 Q2 23 Q3 23 Q4 23 0.77 Inflows Serv

  39. Slide 39: Organic capital generation at 2.2% in 2023; CET1 at 15.9%

    Organic capital generation at 2.2% in 2023; CET1 at 15.9% including upcoming transactions Fully Loaded CET1 y/y % 0.9% 0.5% 2.4% 0.0% (0.4%) (0.7%) 15.9% 2.2% Organic Capital Generation 14.7% 14.3% 11.9% 2022 Organic PnL DTA DTC RWAs Other capital Transactions 2023 Dec-23 post Dec-23 elements divide

  40. Slide 40: Quarterly evolution in Capital

    Quarterly evolution in Capital Fully Loaded CET1 q/q % 0.6% 0.2% 0.1% 0.3% (0.1%) (0.5%) 0.3% Organic Capital Generation 14.4% 14.3% 15.9% 13.7% Sep-23 Q4 23 DTA DTC RWAs Other capital Transactions Dec-23 Dec-23 post Dec-23 organic PnL elements dividend accrual pro forma 1 Fully Loaded RWAs q/q % (€

  41. Slide 41: Ahead of regulatory requirements with capital buffers expanding

    Ahead of regulatory requirements with capital buffers expanding 25.4% 22.4% 20.7% 17.3% 15.9% 14.7% 0.8% 11.9% 2.0% 25.4% 0.6% 22.4% CCyB 9.9% 1.5% 20.7% 0.2% P2R 1.7% 17.3% 1.0% 15.9% O-S II 2.5% CCB Pillar 1 4.5% 1 1 1 2023 CET1 FY 2023 CET1 2023 T1 Required FY 2023 T1 2023 OCR FY 2023 CAD 2024 no

  42. Slide 42: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 42

  43. Slide 43: Macroeconomic Outlook in Greece

    Macroeconomic Outlook in Greece Real GDP outpacing euro area average Unemployment continues to fall Headline inflation on a downward trend 6 14 10 9 5 12 8 10 7 4 6 8 3 5 6 4 2 4 3 2 1 2 1 0 0 0 2022 2023e 2024f 2022 2023 2024f 2022 2023 2024f Greece Euro area Greece Euro area Greece Euro area Solid

  44. Slide 44: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 44

  45. Slide 45: Aligning our Sustainability Strategy with Stakeholder expectations

    We continue to align our Sustainability Strategy with the expectations of our Stakeholders.. We place high value on actively listening to our stakeholders Effective engagement and feedback process Investors Regulators Customers Employees Society Align financial impacts with Paris Integrate ESG crite

  46. Slide 46: Advancing steadily on our Sustainability Journey

    …advancing steadily on our Sustainability Journey… We continue to set new milestones in our commitment to a greener tomorrow 2019 – 2022 2023 2024 2025 Set the foundations for our Fully embed sustainability Scale up sustainable finance to sustainability strategy targets into our Business Plan achiev

  47. Slide 47: Consistently meeting our Sustainability Milestones

    … consistently meeting our Sustainability Milestones… The Sustainable Finance Framework lays the groundwork for helping the Bank to achieve its sustainability strategy Mobilizing capital for Sustainable Economic Activities Prioritizing investments that support environmental sustainability and societ

  48. Slide 48: Operationalization of our Sustainability Strategy

    … progressing towards the Operationalization of our Sustainability Strategy… We are implementing a dual approach to integrating Sustainability within our Business Model and Climate Risk Framework Top-down Setting Clear Emission Targets Commitment to specific, measurable emissions reduction targets,

  49. Slide 49: Progressing towards our Sustainability Goals

    … progressing towards our Sustainability Goals… We are witnessing tangible results on our path to Sustainability Support an environmentally Foster healthy economies and Ensure robust & transparent sustainable Economy Societal progress Governance EUR 0,8 billion ✓ Disbursements to sustainable > 300 6

  50. Slide 50: Our efforts are already reflected in our Ratings. Memberships

    …and our efforts are already reflected in our Ratings. Memberships Alpha Services & Holdings has achieved Prime Status in May 2023 following dedicated engagement with ISS. Performance Score improved to 50.83 from 35.79, resulting in ISS Corporate ESG Rating “C”. Improvement to focus on the sustainab

  51. Slide 51: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 51

  52. Slide 52: Loan and deposit spreads

    Loan and deposit spreads Net loan balances & spreads Deposit mix & cost evolution € bn bps, € bn 281 315 335 222 130 322 350 % Total 315 309 299 50.8 50.2 51.8 52.3 48.4 291 300 10.4 13.0 14.8 15.5 13.0 27% 38.7 38.2 38.7 38.8 End of 250 40.4 37.2 37.0 36.8 35.5 73% 36.2 quarter balances Q4’22 Q1’ 2

  53. Slide 53: Operating Expenses

    Operating Expenses Group, € mn Q4 23 Q3 23 qoq % Recurring Operating Expenses evolution €mn Staff costs (83.7) (85.0) 0.7% 226 206 211 207 General Administrative 194 (68.9) (80.9) (35.4%) 83 expenses 81 83 85 Staff costs 84 Depreciation and (41.8) (40.7) 14.6% General amortisation 107 Administrative

  54. Slide 54: Alpha Bank Group

    Alpha Bank Group qoq% yoy% (€ mn) Q4 2023 Q3 2023 Q2 2023 Q1 2023 Q4 2022 change change Net Interest Income 438.7 434.7 396.6 383.5 351.5 0.9% 24.8% Net fee and commission income 99.2 100.9 90.8 81.6 90.6 (1.6%) 9.5% Income from financial operations 20.6 (13.0) 24.3 7.6 (13.3) … … Other income 9.7 1

  55. Slide 55: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 55

  56. Slide 56: Balance sheet composition

    Balance sheet composition Asset split Liabilities and Equity split € bn € bn 74.4 73.7 74.4 73.7 Cash 7.1 Cash 4.2 5.0 ECB 5.0 ECB Due from Banks 1.7 2.8 Due to Banks 2.1 Due to Banks Due from Banks 1.5 Securities 16.1 13.0 Time Deposits Securities 16.2 15.5 Time Deposits 52.3 48.5 35.5 Core Deposit

  57. Slide 57: New disbursements in Q4 2023

    New disbursements in Q4 2023 Performing loans New disbursements – per category Greece, € bn Greece, € mn Q1 22 Q2 22 Q3 22 Q4 22 Q1 23 Q2 23 Q3 23 Q4 23 Beginning of 24.8 25.8 26.7 27.4 27.3 26.9 27.3 27.5 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 period 21 21 21 21 22 22 22 22 23 23 23 23 Disbursements 2

  58. Slide 58: Breakdown of loans portfolio – December 2023

    Breakdown of loans portfolio – December 2023 Total Group loans – per segment Group Loans portfolio structure1 € bn € bn Agriculture Administrative and Consumer loans Small Business Loans 1% support service activities 3% 6% Households 1% Credit Cards Mortgages 26% Construction 3% 20% 2% Real Estate O

  59. Slide 59: Securities portfolio breakdown

    Securities portfolio breakdown Securities portfolio breakdown Group, Book value, Dec-23, € bn ▪ The “Other/ECB eligible” bonds of €7.7bn is broken down to the following T-bills Mutual Funds & Equities categories: 0.9 0.2 o/w 13.6bn • €4.1bn other sovereign bonds HQLAs • €0.6bn bonds issued by supran

  60. Slide 60: Securities portfolio evolution

    Securities portfolio evolution Portfolios evolution FY 2023 New investments Group, Book value € bn Group % of total 12% 10% 11% 14% 14% 14% 17% 20% 21% 21% 22% assets €15.6bn €15.9bn Other €15.0bn €14.3bn 15% Mod. Duration €13.1bn c.3Y €10.4bn €9.9bn €8.7bn ECB eligible / 28% 58% 88% Other HQLAs GGB

  61. Slide 61: Deposits flow per quarter

    Deposits flow per quarter Alpha Bank deposits evolution in Greece Deposits breakdown – December 2023 Greece, € bn Q1: Q2: Q3: Q4: (€0.5bn) €1.4bn €0.2bn (€0.7bn)1 Time 45.0 1.5 45.8 0.5 46.1 45.4 26% 2.5 44.5 (0.3) (0.3) (0.4) (0.1) (3.1) Δ Core Δ Time 74% Core Dec-22 Core Time Mar-23 Core Time Jun-

  62. Slide 62: ECB Balances and Liquidity metrics

    ECB Balances and Liquidity metrics ECB balances Group LCR & LDR Group, € bn % % over 17% 12% 7% 7% 7% 188% 191% Total 183% Assets 161% 163% 13.0 ECB Collateral pledged ▪ Credit claims LCR ▪ GGBs & T-bills LDR ▪ Other bonds 9.0 76% 76% 75% 74% 75% 13.5 TLTRO 5.0 5.0 5.0 13.1 Commercial 12.3 Surplus 1

  63. Slide 63: Wealth management

    Wealth management Asset Management balances Private Banking Group, € bn Group, € bn 15.7 7.6 7.1 7.2 12.7 6.9 12.7 5.3 6.5 11.7 1.9 2.0 1.9 10.6 1.9 4.7 4.8 2.1 4.4 2.8 1.9 4.0 1.8 1.7 1.8 2.2 2.5 1.7 2.1 1.9 1.8 1.4 1.4 1.6 6.8 1.0 4.4 4.9 4.7 4.0 1.7 1.8 2.0 1.9 2.0 0.7 0.7 0.8 0.8 0.8 Dec-22 Mar-

  64. Slide 64: Business Volumes

    Business Volumes (€ mn) Dec 2023 Sep 2023 Jun 2023 Mar 2023 Dec 2022 % YoY Group Gross Loans 37,072 39,883 39,787 39,327 39,922 (7.1%) Mortgages 7,335 9,132 9,198 9,285 9,356 (21.6%) Consumer Loans 1,253 1,514 1,553 1,564 1,617 (22.5%) Credit Cards 959 1,029 1,015 1,004 1,048 (8.5%) Small Business L

  65. Slide 65: Digital acceleration to build on a good transactional starting base

    Digital acceleration to build on a good transactional starting base Digital KPIs Active Users (in m.)1 1 Acquisition +6.4% 1.52 1.57 1.58 1.61 1.63 1.64 1.68 1.33 1.36 1.41 1.46 1.47 Q1/21 Q2/21 Q3/21 Q4/21 Q1/22 Q2/22 Q3/22 Q4/22 Q1/23 Q2/23 Q3/23 Q4/23 2 Usage 97% 54% 68% Transaction Individual Cl

  66. Slide 66: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 66

  67. Slide 67: Gross organic NPE formation in Greece per segment

    Gross organic NPE formation in Greece per segment Gross formation (Organic) - Wholesale Gross formation (Organic) - Retail Greece, € mn Greece, € mn 170 97 334 80 56 1 17 70 (52) (70) (84) (186) (147) (192) (155) (284) (353) (254) (461) (994) 2018 2019 2020 2021 2022 2023 Q1 Q2 Q3 Q4 2018 2019 2020

  68. Slide 68: Auctions and repossession activity evolution

    Auctions and repossession activity evolution ▪ During 12m 2023, the Bank continued with its disinvestment strategy through Auctioned properties (Conducted) per quarter the completion of €52mn REO sales in Greece, €140mn in Cyprus (including 3.871 Project Sky) and €7,8mn in SEE. Sales in Greece inclu

  69. Slide 69: Asset quality by portfolio - Greece

    Detailed overview of Alpha Bank’s asset quality by portfolio - Greece (€ bn) Wholesale SBL Mortgages Consumer Total Gross loans 24.8 2.1 6.7 2.1 35.7 (-) Accumulated Provisions (0.3) (0.2) (0.2) (0.2) (0.9) Net loans 24.5 1.9 6.5 1.9 34.8 NPLs 0.2 0.3 0.3 0.2 1.1 NPL ratio 0.8% 15.4% 4.9% 9.2% 3.0%

  70. Slide 70: Asset quality by portfolio - Group

    Detailed overview of Alpha Bank’s asset quality by portfolio - Group (€ bn) Wholesale SBL Mortgages Consumer Total Gross loans 25.4 2.1 7.3 2.2 37.1 (-) Accumulated Provisions (0.3) (0.2) (0.3) (0.2) (1.0) Net loans 25.1 1.9 7.1 2.0 36.1 NPLs 0.2 0.3 0.402 0.2 1.1 NPL ratio 0.8% 15.4% 5.5% 9.2% 3.1%

  71. Slide 71: Agenda

    Pages • Business Update 3 • Outlook 14 Alpha Bank • Financial Performance Analysis 24 • Appendix ▪ Macroeconomic Update 42 ▪ ESG 44 ▪ P&L 51 ▪ Volumes 55 ▪ Asset Quality 66 ▪ Capital 71 71

  72. Slide 72: Fully loaded Regulatory Capital

    Fully loaded Regulatory Capital Equity to fully loaded regulatory capital bridge € mn 8.8% Tangible book value / Tangible Assets 6,905 6,438 (467) 1,000 6,006 400 5,006 4,606 (1,729) (103) Ordinary Equity Intangibles Tangible DTA deduction Other CET1 AT1 & Hybrids Tier 1 Lower Tier II Total CAD Book

  73. Slide 73: Group RWAs and Regulatory Capital

    Group RWAs and Regulatory Capital Group Risk Weighted Assets – Fully Loaded Credit Risk Weights per portfolio € bn % (€0.56bn) 32.8 0.0 32.2 100% 0.3 3.1 (0.8) 0.2 0.4 3.3 48% 50% 29.3 28.5 Performing Net NPE Total Loan Portfolio Sep-23 Credit Market Operational Dec-23 RWA Density Credit Market Oper

  74. Slide 74: Further progress towards meeting MREL Requirements

    Further progress towards meeting MREL Requirements +2.90% ▪ Further progress towards final MREL targets in a sustainable fashion Surplus +0.50% Surplus ▪ No subordinated MREL requirement €0.6bn Shortfall ▪ Expect Alpha Bank to continue to be a regular issuer in the debt capital markets 27.29% 25.4%

  75. Slide 75: Glossary (1/4)

    Glossary (1/4) Reference Terms Definitions Relevance of the metric Abbreviation number Accumulated Provisions and Sum of Provision for impairment losses for loans and advances to customers, the Provision for impairment losses for the total amount of off balance Standard banking 1 LLR FV adjustments

  76. Slide 76: Glossary (2/4)

    Glossary (2/4) Reference Terms Definitions Relevance of the metric Abbreviation number Sum of Impairment losses of fixed assets and equity investments ,Gains/(Losses) on disposal of fixed assets and equity investments and Impairments & Gains/(Losses) on Impairment losses, provisions to cover credit

  77. Slide 77: Glossary (3/4)

    Glossary (3/4) Reference Terms Definitions Relevance of the metric Abbreviation number 34 Non Performing Loans Non Performing Loans (34) are Gross loans (12) that are more than 90 days past-due. Asset quality metric NPLs Main Income and expense items that are excluded for purposes of the normalized

  78. Slide 78: Glossary (4/4)

    Glossary (4/4) Reference Terms Definitions Relevance of the metric Abbreviation number Profit/ (Loss) after income tax 43 Profit/ (Loss) before income tax (42) for the period less Income tax (20) for the period Profitability metric from continuing operations The figure equals Net profit/(loss) for t

  79. Slide 79: Alpha Bank Contacts

    Alpha Bank Contacts Lazaros Papagaryfallou General Manager – CFO +30 210 326 2261 cfo-office@alpha.gr Iason Kepaptsoglou Stella Traka Selini Milioni Director Manager Senior Investor Relations Division Investor Relations Division Investor Relations Officer +30 210 326 2271 +30 210 326 2274 +30 210 32

Alpha Bank — Q4 2023 Earnings Presentation on 6ix