Norfolk Southern Corporation · NYSE:NSC

Norfolk Southern — Q4 2023 Earnings Presentation

26 slides from Norfolk Southern's earnings presentation, Jan 26, 2024

  1. Slide 1: Q4 2023 Earnings Call

    Q4 2023 Earnings Call January 26, 2024

  2. Slide 2: Forward-Looking Statements / Non-GAAP Measures

    Forward-Looking Statements / Non-GAAP Measures This presentation and the related materials contain forward-looking statements within the meaning of the safe harbor provision of the Private Securities Litigation Reform Act of 1995, as amended. These statements relate to future events or future perfor

  3. Slide 3: CEO Remarks

    01 CEO Remarks Alan Shaw President & Chief Executive Officer CUSTOMER-CENTRIC, OPERATIONS-DRIVEN 3

  4. Slide 4: Delivering Safety and Service Improvements

    Delivering Safety and Service Improvements 0.99 0.92 0.85 Goal ↓42% Improvement 0.53 2020 2021 2022 2023 2022 2023 Mainline Train Accident Rate Intermodal Service Composite FRA Mainline Accident Rate calculates the total number of reportable events occurring on that portion of the track that connect

  5. Slide 5: Investor Day 2022 Vision for Value through Resilience

    Investor Day 2022 Vision for Value through Resilience Norfolk Southern Investor Day 2022 presentation is available in the Investors section of www.NorfolkSouthern.com CUSTOMER-CENTRIC, OPERATIONS-DRIVEN 5

  6. Slide 6: Financial Overview

    02 Financial Overview Mark George Executive Vice President & Chief Financial Officer CUSTOMER-CENTRIC, OPERATIONS-DRIVEN 6

  7. Slide 7: Estimate of Eastern Ohio derailment-related costs

    Expense Paid in 9M Q4 Total 2023 Environmental-related costs $699 $137 $836 $517 • Environmental response efforts and expected remediation and monitoring activity Estimate of • Legal and other costs 292 89 381 236 Eastern Ohio Legal-related activities and community assistance derailment- Insurance r

  8. Slide 8: Key Financial Data

    Key Financial Data Q4 2023 and comparison to Q4 2022 favorable / unfavorable $ millions except per share Fourth Quarter Operating Operating Operating Net Earnings Revenue Expense Ratio Income Income per Share Q4 2023 GAAP $3,073 $2,265 73.7% $808 $527 $2.32 Eastern Ohio incident/response - ($150) 4.

  9. Slide 9: Operating Expense Components

    Operating Expense Components Adjusted Q4 2023(1) vs. 2022 $ millions favorable / (unfavorable) ↑1% ↑10% ↑6% ↑7% ($68) ($31) ($21) ($3) $2,115 $2,056 $64 ↓17% ($59) ↑3% Pay rates ($37) Purch Svcs. ($19) Road Study ($8) Materials ($23) Price $67 EE Levels ($37) Rents ($12) Other ($8) Claims $28 1 2022

  10. Slide 10: Service Costs and Resiliency Investments

    Service Costs and Resiliency Investments Service Mitigation Costs Incremental Expense from Resiliency Investments $50M $48M $46M $40M $41M $35M $20M $15M Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 CUSTOMER-CENTRIC, OPERATIONS-DRIVEN 10

  11. Slide 11: Financial Results

    Financial Results Q4 2023 vs. Q4 2022 favorable / unfavorable $ millions except per share GAAP Adjusted Adjusted Variance vs ‘22 2022 2023 2023(1) $ % Income from railway operations $1,181 $808 $958 ($223) (19%) Other income – net 34 38 38 4 12% Interest expense on debt 177 195 195 18 10% Income bef

  12. Slide 12: Full-Year Results

    Full-Year Results 2023(1) vs. 2022 favorable / unfavorable $ millions except per share REVENUE OPERATING OPERATING OPERATING EARNINGS EXPENSE RATIO INCOME PER SHARE $589 5% $12,745 $253 3% 510 $12,156 bps $7,936 $8,189 $2.14 67.4% $13.88 15% $842 $4,809 18% $11.74 62.3% $3,967 1 2022 2023 2022 2023

  13. Slide 13: Free Cash Flow & Shareholder Distributions

    Free Cash Flow & Shareholder Distributions Twelve Months / $ millions $4,277 $1,847 $3,179 $3,110 $2,349 $830 Share $622 repurchases $1,167 $1,225 Dividends Cash from Property Free cash operations additions flow $1,444M 2022 2023 $1,043M $401M 2023 Free Cash Flow(1) Shareholder Distributions (1) Ple

  14. Slide 14: Operations Overview

    03 Operations Overview Paul Duncan Executive Vice President & Chief Operating Officer CUSTOMER-CENTRIC, OPERATIONS-DRIVEN 14

  15. Slide 15: Safety Update

    Safety Update FRA Personal Injury Index FRA Accident Rate FRA Mainline Accident Rate 1.50 4.29 0.99 0.92 1.28 0.85 1.09 3.80 3.83 1.02 Better Better Better 3.60 0.53 2020 2021 2022 2023 2020 2021 2022 2023 2020 2021 2022 2023 FRA Personal Injury Index calculates the number of FRA Train Accident Rate

  16. Slide 16: Service Update

    Service Update Improving Fluidity Will Drive Down Service Mitigation Costs 21.9 28.1 20.9 27.2 20.7 20.7 26.7 20.4 20.5 26.3 20.0 25.9 Better Better 25.2 24.9 24.8 19.1 18.7 24.0 18.2 23.4 23.2 17.5 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Oct Nov Dec Jan* Q1 Q2 Q3 Q4 Q1 Q2 Q3 Oct Nov Dec Jan* 2022 2022 2022 2022 2023

  17. Slide 17: Productivity Indicators

    Productivity Indicators Workforce Locomotives Fuel Efficiency kGTMs per T&E Hour Worked Miles per Day Gallons per kGTM 20.5 203 203 1.12 1.12 20.0 19.8 Better 193 Better Better 191 19.3 19.0 184 Q4 Q1 Q2 Q3 Q4 Q4 Q1 Q2 Q3 Q4 Q4 Q4 2022 2023 2023 2023 2023 2022 2023 2023 2023 2023 2022 2023 Driving W

  18. Slide 18: Increasing Velocity of the Scheduled Network Will Drive Productivity

    Increasing Velocity of the Scheduled Network Will TERMINAL DWELL MANIFEST TRAIN SPEED Drive Productivity HOURS 26.3 MPH 25.6 20.3 20.4 • Manifest dwell, velocity, and trip plan 23.9 compliance will mark our progress 17.5 17.0 • We are driving it through: Better 19.2 19.3 16.1 • Strict execution to p

  19. Slide 19: The Flywheel Effect From Velocity Gains Will Drive Down the Cost Structure

    Recrew Savings The Flywheel Effect Maintenance From Velocity Gains Benefits Will Drive Down the Cost Structure Increasing velocity and running the plan will drive the cost structure Dividend Capacity down Locomotive Productivity CUSTOMER-CENTRIC, OPERATIONS-DRIVEN 19

  20. Slide 20: Market Overview

    04 Market Overview Ed Elkins Executive Vice President & Chief Marketing Officer CUSTOMER-CENTRIC, OPERATIONS-DRIVEN 20

  21. Slide 21: Return to Volume Growth, Revenue Headwinds Persist

    Return to Volume Growth, Revenue Headwinds Persist Q4 2023 vs. Q4 2022 / Revenue change $ millions / favorable / unfavorable $3,237 $3,073 ($27) ($119) ($18) Q4 2022 Q4 2023 Q3 2022 Merchandise Merchandise Intermodal Intermodal Coal Coal Q3Total 2023 Revenue Revenue $1,849M (1%) $794M (13%) $430M (4

  22. Slide 22: Weak Freight Market and Non-Core Headwinds Pressure Results

    Weak Freight Market and Non-Core Headwinds Pressure Results Core revenue growth offset by lower fuel, storage and equipment charges Revenue Change $ millions 6.7 Million Units 1% $141 ($87) $12,745 Storage $12.2 Billion Revenue 5% Fees ($296) $3 ($383) $1,802 Revenue per Unit 3% $12,156 ($350) $1,62

  23. Slide 23: Market Outlook

    Merchandise • Price Gains • Steel Demand • Manufacturing Activity Intermodal Market Outlook • Import/Export Volumes • Truck Rates • Consumer Demand Coal • Export Demand • Commodity Prices • Stockpiles CUSTOMER-CENTRIC, OPERATIONS-DRIVEN 23

  24. Slide 24: A Better Way Forward

    A Better Way Forward • Significantly increased FedEx volumes during Peak Season • Located a plastic recycling business in Ironton, OH • $3.1B of total investment along Norfolk Southern lines in 2023

  25. Slide 25: 2024 Outlook / 3 Year Outlook

    ➢ Picture to be updated 2024 OUTLOOK • 2024 revenue growth: ~3% • Accretive incrementals as productivity builds through the year • CapEx flat with 2023 ~$2.3B plus CSR purchase of $1.65B that flows through CapEx 3 YEAR OUTLOOK • Roadmap to 100-150bps margin improvement annually, narrowing gap with p

  26. Slide 26: Thank You

    Thank You www.norfolksouthern.com

Norfolk Southern — Q4 2023 Earnings Presentation on 6ix