Realtech Ag · XETR:RTC
Realtech — Fact Sheet (2023)
7 slides from Realtech's fact sheet, 2023
Slide 1: Efficient Support Processes in SAP Solution Manager Through an All-Round CMDB
SERVICE MANAGEMENT SAP INTEGRATION EFFICIENT SUPPORT PROCESSES IN SAP SOLUTION MANAGER THROUGH THE ADVANTAGES OF AN ALL-ROUND CMDB
Slide 2: Real Added Value Through a Smart Database Integrated in SAP Solution Manager
REAL ADDED VALUE THROUGH A SMART DATABASE INTEGRATED IN SAP SOLUTION MANAGER WITH REALTECH CMDB The integration of a powerful and comprehensive CMDB in SAP Solution Manager solves the problem of missing information when processing tickets in IT support. SAP Solution Manager can also be used as a com
Slide 3: Comprehensive CMDB providing information for incident management in SolMan
The solution presented includes a comprehensive CMDB that provides all the information needed for the incident management process and other ITSM processes in SAP Solution Manager (SolMan). The transfer of information is guaranteed via an interface to SolMan. Thus, the supporter can directly disp
Slide 4: Your Advantages at a Glance
æ YOUR ADVANTAGES AT A GLANCE Reliable information base Holistic information in Incident Management and for further ITSM processes, for example to conduct impact analyses „How many employees use a server?“, „How many Surface devices are in use?“ You will find answers to these and many other ques
Slide 5: Integration into the SAP World
INTEGRATION INTO THE SAP WORLD Interaction of SAP SolMan and REALTECH CMDB EMPOWER YOUR ENTERPRISE
Slide 6: Always on the Safe Side with REALTECH
ALWAYS ON THE SAFE SIDE WITH REALTECH Expertise in IT service management with distinct SAP know-how Over 20 years of experience in automatic recognition of configuration items Available as flexible cloud solution or on-premises Minimum implementation times for integration into IT landscapes
Slide 7: About REALTECH
SERVICE MANAGEMENT SAP INTEGRATION ABOUT REALTECH REALTECH accelerates processes, makes data streams usable – and thus generates a decisive ad- vantage in an increasingly digital world. As a result, REALTECH customers are always able to respond flexibly to the constantly changing conditions of the m