Slide 1: Exchange filing cover letter for earnings presentation
6th August 2026 To: National Stock Exchange of India BSE Limited (Scrip Code: Limited (Scrip Code: FSL) 532809) Exchange Plaza, Phiroze Jeejeebhoy Towers, Plot no. C/1, G Block, Dalal Street, Bandra-Kurla Complex Mumbai - 400 001 Bandra (East), Mumbai - 400 051 Sub: Earnings Presentation We are encl
Slide 2: Firstsource Solutions Earnings Presentation Q1FY27
Firstsource Solutions Earnings Presentation Q1FY27
Slide 3: Disclaimer
Disclaimer Certain statements in this presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties
Slide 4: About Us
About Us Established in 2001 Part ofRP-Sanjiv Goenka Group Public listing in 2007 Since 2012 Specialized BPS partner Leader in chosen verticals Deep domain intelligence; agent-first operations; Banking & Financial Services, Healthcare, compounding competitive advantage Communication, Media & Technol
Slide 5: We are a part of RP-Sanjiv Goenka Group
We are a part of RP-Sanjiv Goenka Group Too Yumm, a flavorful & better-for-you snacking India’s first fully integrated utility company, Group turnover of serving 4.7 Mn consumers across 7 locations Innovating in the personal care category through ~US$5 Bn* new-age brands Naturali and Within Beauty M
Slide 6: Our Verticals
Our Verticals BANKING & COMMUNICATION, DIVERSE HEALTHCARE FINANCIAL SERVICES MEDIA & TECHNOLOGY INDUSTRIES US$363m* 33% US$370m* 33% US$232m* 21% US$149m* 13% 1 of Top 2 14 of Top 20 Media companies in the UK 10 of Top 15 Health plans in the US Mortgage lenders & servicers in the US 4 of Top 5 5 of
Slide 7: Our core strengths
Our core strengths Experienced leadership team Ritesh Idnani Dinesh Jain Sohit Brahmawar Shamita Mukherjee Aniket Maindarkar Hasit Trivedi Kumaran Shanmuhan Chief Financial Officer Chief Operating Officer Chief Human Resources Chief Marketing Officer Chief Digital & AI Officer Chief Strategy Officer
Slide 8: Performance Highlights Q1FY27
Performance Highlights Q1FY27
Slide 9: Performance Summary | Q1FY27
Performance Summary | Q1FY27 REVENUE EBIT ₹ 27,249 Million ₹ 3,367 Million (US$ 288 Million) (Margin 12.4%) YoY growth of 22.9% YoY growth of 34.8% YoY constant currency growth of 12.3% YoY margin expansion of 110bps QoQ constant currency growth of 2.2% QoQ margin expansion of 20bps PROFIT AFTER TAX
Slide 10: Key Deal Wins | Q1FY27
Key Deal Wins | Q1FY27 • We secured a large transformative deal with a leading UK-based benefits and pensions administration provider for end-to-end back-office transformation and resource optimization. • We won a large deal from a leading academic medical center in the US, for insurance follow-up,
Slide 11: Employee Base | Q1FY27
Employee Base | Q1FY27 • Total headcount of 36,875 employees • QoQ net headcount addition of 670 • YoY net headcount addition of 2,380 • TTM employee attrition at 33.1%* • 48.5% of employees are women Total headcount Attrition* 33.1% 36,875 34,495 35,997 36,689 36,205 28.0% 28.9% 27.4% 29.7% Q1FY26
Slide 12: Awards & Recognitions | Q1FY27
Awards & Recognitions | Q1FY27 Recognized as a Major Contender in Everest Group Revenue Cycle Management (RCM) Intelligent Recognized by Great Place to Work® as Top 100 Best Operations PEAK Matrix® Assessment 2026 Companies to Work for in India 2026 Firstsource was acknowledged for its AI-powered Un
Slide 13: Our FY27 guidance
Our FY27 guidance 10-13% Constant currency revenue growth 12.25-12.75% EBIT margin Copyright © 2026 Firstsource. All rights reserved. 12
Slide 14: Factsheet
DP firstsource’ — Factsheet © |
Slide 15: Cons. IndAS financials | Profit & Loss Statement
Cons. IndAS financials | Profit & Loss Statement In ₹ million FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26 FY26 Q1FY27 QoQ YoY Income from services 79,721 22,209 23,147 24,674 26,130 96,161 27,518 5.3% 23.9% Other operating income 82 (33) (25) (244) (296) (597) (269) - - Revenue from operations 79,803 22,177 23
Slide 16: Cons. IndAS financials | Balance Sheet
Cons. IndAS financials | Balance Sheet In ₹ million As on Mar 31, 2026 As on Jun 30, 2026 In ₹ million As on Mar 31, 2026 As on Jun 30, 2026 Assets Equity and liabilities Non-current assets Shareholder's Funds Fixed assets 3,403 3,644 Equity share capital 6,970 6,970 Right-of-use assets 8,558 8,320
Slide 17: Cons. IndAS financials | Cash Flow Statement
Cons. IndAS financials | Cash Flow Statement In ₹ million Quarter ended Jun 30, 2025 Quarter ended Jun 30, 2026 Cash flow from operating activities Net profit before taxation and non-controlling interest 2,132 2,193 Depreciation and amortization 972 1,146 Finance costs (for borrowings & lease liabil
Slide 18: Operating Metrics | Q1FY27
Operating Metrices | Q1FY27 Q1FY25 Q2FY25 Q3FY25 Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26 Q1FY27 Banking & Financial Services 36.4% 34.4% 32.4% 33.4% 32.5% 33.2% 31.7% 32.2% 33.2% Revenue by Healthcare 35.7% 36.3% 34.0% 33.8% 33.4% 33.5% 32.1% 34.4% 33.0% Vertical Communications, Media & Tech 22.3% 21.3%
Slide 19: Annexure
DP firstsource’ — Annexure © |
Slide 20: Financial performance snapshot | Q1FY27
Financial performance snapshot | Q1FY27 Revenue (in $ million) Revenue (in ₹ million) 16.0% -5.7% 2.0% 23.3% 14.6% 11.2% 16.6% 1.7% 5.2% 25.9% 19.7% 22.9% 14.6% -1.1% 1.1% 22.6% 13.6% 12.3% 95,564 27,249 1,082 79,803 944 63,362 288 60,223 59,212 795 765 750 50,780 685 FY21 FY22 FY23 FY24 FY25 FY26 Q
Slide 21: Key performance indicators | Q1FY27
Key performance indicators | Q1FY27 Return on Equity (%) Return on Capital Employed (%) 20.3% 17.7% 17.6% 17.6% 17.7% 15.6% 15.4% 15.4% 15.3% 14.5% 14.4% 13.9% 13.4% 12.9% FY21 FY22 FY23 FY24 FY25 FY26 Q1FY27* FY21 FY22 FY23 FY24 FY25 FY26 Q1FY27* Cash Flow (in ₹ million) Debt Position (in ₹ million
Slide 22: Shareholder Returns
Shareholder Returns Stock performance: Last 3 years^ Total Shareholder Return^ NSE: FSL | BSE: 532809 | Reuters: FISO.BO| Bloomberg: FSOL:IN Share price return Market Capitalisation: US$2.4bn 3 Year return 128% 9% Dividend yield Average daily trading volume (TTM): US$8mn 5 Year return 72% 10% FSL 12
Slide 23: About Firstsource Solutions Limited
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809), is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. Its inch-wide, mile-deep practitioners work collabora