Admiral Group Plc · LSE:ADM

Admiral — FY2014 Earnings Presentation

67 slides from Admiral's earnings presentation, Mar 5, 2015

  1. Slide 1: 2014 Full Year Results

    2014 Full Year Results 5th March 2015

  2. Slide 2: Main headlines

    Main headlines The year of the Baked Alaska: hot and cold at the same time Strategy  invest in businesses outside of UK car insurance  continue profitable growth trajectory of core business  focus on providing long term value for investors Calculated investment today for future benefit 2

  3. Slide 3: Agenda

    Agenda Henry Engelhardt, CEO Group Overview Geraint Jones, CFO David Stevens, COO UK Update Stuart Morgan, Head of Service Milena Mondini, ConTe CEO International Elena Betes, Rastreator CEO Wrap Up Henry Engelhardt, CEO Q&A All 3

  4. Slide 4: 2014 at a glance

    2014 at a glance  Group profit before tax1 down 4% at £357 million (2013: £371 million)  Return on equity of 52% (2013: 58%)  Group turnover down 3% at £1.97 billion (2013: £2.03 billion)  Group customers up 10% to 4.0 million (2013: 3.7 million)  Earnings per share down 2% at 103.0 pence (2013

  5. Slide 5: A hot and cold year

    A hot and cold year Hot  Group customers up 10% to 4.0 million (2013: 3.7 million)  ConTe, biggest international insurance operation, turned profitable  Record profits at Rastreator and LeLynx (combined PBT up +47% to £2.8m) Cold  Challenging UK market due to cyclicality  Confused faced competi

  6. Slide 6: Turnover reflects falling premiums in the UK

    Turnover reflects falling premiums in the UK Admiral Group Turnover1 £2,215m £2,190m £2,030m £1,971m £1,585m £1,077m £910m £808m £698m £627m £540m £422m £373m £320m £262m £150m£207m £120m £18m £47m£73m £100m 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20

  7. Slide 7: Increasing contribution from International businesses

    Increasing contribution from International businesses Group Turnover £1,971m £1,585m 12% 5% 88% 95% 2010 2014 UK (Insurance and Confused.com) International (Insurance and Price Comparison) 7

  8. Slide 8: Growing success of International Price Comparison

    Growing success of International Price Comparison Group Price Comparison Turnover Group Price Comparison Quotes £108m 18m 16m 25% 11% 36% £76m 5% 89% 75% 95% 64% 2010 2014 2010 2014 Confused.com International PC Confused.com International PC 8

  9. Slide 9: Analysis of Group profit

    Analysis of Group profit Group Profit Before Tax £371m £357m  UK Car Insurance profit up 1% at £398 6% 1% million (2013: £394 million) £266m  Overall Price Comparison results impacted by investment in compare.com 4% (Group share of loss £15 million) 106% 111%  ConTe.it made a small profit and ove

  10. Slide 10: UK Car Insurance response to market conditions

    UK Car Insurance response to market conditions UK Car Insurance UK Car Insurance Customers Turnover and Total Premiums Written £1.7bn £1.6bn 3.2m £1.6bn 3.0m 3.0m £1.5bn 3.0m 2.5m Stable vehicle 1.9m count Turnover Total Premiums Written 2009 2010 2011 2012 2013 2014 2013 2014  Reduced total premiu

  11. Slide 11: UK Car Insurance combined ratio remains stable in 2014

    UK Car Insurance combined ratio remains stable in 2014 Expense, Loss and Combined Ratios (Motor Only) 99% 83.0% 84.9% 72% 68.0% 68.6% 27% 15.0% 16.3% UK Market Admiral (2013) Admiral (2014) UK Market Admiral (2013) Admiral (2014) UK Market Admiral (2013) Admiral (2014) (2013) (2013) (2013) Expense R

  12. Slide 12: UK Car Insurance: reserve releases

    UK Car Insurance: reserve releases Admiral UK Reserve Releases as a % of Earned Premium 18% 16% 13% 9% 9% 4% 2% 2004-2009 2010-2014 2010 2011 2012 2013 2014 average average  Higher releases due to positive claims experience in respect of earlier accident years in 2013 and 2014 resulting in improved

  13. Slide 13: Growth for International Car Insurance...

    Growth for International Car Insurance... International Car Insurance International Car Insurance Turnover Vehicles Under Cover £206m 593k £188m 515k £78m 195k 2010 2013 2014 2010 2013 2014 13

  14. Slide 14: ... and improved results

    ... and improved results International Car Insurance International Car Insurance Reported Combined Ratio 1 Loss Before Tax 166% 140% 127% 2010 2013 2014 81% 49% 50% £8m 85% 91% 77% £20m 2010 2013 2014 £22m Loss Ratio Expense Ratio Combined Ratio Note: (1) Reported combined ratio calculated on a whol

  15. Slide 15: The Internet remains an irresistible force

    The Internet remains an irresistible force Rastreator and LeLynx Quotes Generated 6.2m 5.1m 1.6m 2010 2013 2014 Rastreator and LeLynx result £2.8m £1.9m -£2.8m 2010 2013 2014 15

  16. Slide 16: Capital position is strong in run-up to Solvency II

    Capital position is strong in run-up to Solvency II £705m  IGD coverage pre-final dividend 588% £200m  IGD coverage post-final dividend 474% £505m £289m £120m Capital 1 Total regulatory IGD Capital Capital requirement requirement 31 Dec 2014  Group capital requirements in 2015 set by UK  Bond st

  17. Slide 17: Proposed Final Dividend of 49.0p per share

    Proposed Final Dividend of 49.0p per share Earnings and Dividend Per Share 95% 95% 50.6p 49.0p 94% 104.6p Dividend Dates 35.5p 103.0p Ex-dividend date: 7 May 2015 Record date: 8 May 2015 72.3p Payment date: 29 May 2015 48.9p 49.4p 32.6p EPS DPS EPS DPS EPS DPS FY 2010 FY 2013 FY 2014 EPS Interim DPS

  18. Slide 18: Agenda

    Agenda Henry Engelhardt, CEO Group Overview Geraint Jones, CFO David Stevens, COO UK Update Stuart Morgan, Head of Service Milena Mondini, ConTe CEO International Elena Betes, Rastreator CEO Wrap Up Henry Engelhardt, CEO Q&A All 18

  19. Slide 19: The return of claim inflation: higher frequency

    The return of claim inflation: higher frequency Small Bodily Injury claims frequency has a structural tendency to increase (Market Data) 100,000 90,000 80,000 70,000 60,000 50,000 LASPO introduction April 2013 Portal extension July 2013 40,000 30,000 20,000 10,000 0 May Dec 2012 2014 No. of Claim No

  20. Slide 20: Redistribution of claims costs

    Redistribution of claims costs Claims costs settling on a new trend following LASPO (Market Data) 4,500 LASPO introduction April 2013 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2012 2013 2014 Average general damage Average lawyer fees 1 Source: Road Traffic A

  21. Slide 21: Higher overall claims frequency

    Higher overall claims frequency Falling fuel prices may contribute to higher overall claims frequency due to increased driving (Market Data) 30% 25% 20% 15% 10% 5% 0% -5% -10% -15% -20% 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Claims frequency Petrol prices (% change vs same quarter pr

  22. Slide 22: Reforms in the pipeline unlikely to have material impact

    Reforms in the pipeline unlikely to have material impact Medco Whiplash Reform Programme  Due to start in April 2015  Medical instruction in whiplash cases  Ensure accreditation and independence of medical experts ✔ New fixed fees may reduce average spend for medical reports − Limited expected im

  23. Slide 23: Large BI claims drive continuing underlying inflation

    Large BI claims drive continuing underlying inflation Split of claim costs between Non-BI, Small-BI, and Large BI claims Ongoing effects of Jackson and LASPO reforms expected to generate a reduction in legal costs associated with large BI 2014 claims. However, the expected reduction of legal costs i

  24. Slide 24: UK Car Insurance: Admiral vs Market expense ratio

    UK Car Insurance: Admiral vs Market expense ratio Admiral’s expense advantage relative to the Market remains very significant  Lower claims handling costs Claims handling expenses per claim down 8% 31% 29% 29% 27% 26% 26%  Better retention 14% gap Better retention has driven a 9% reduction in 14%

  25. Slide 25: UK Car insurance market cycle may be turning

    UK Car insurance market cycle may be turning ABI Motor Insurance Premium Tracker 0.5% -2.5% -5.3% -6.5% -7.7% -7.7% -8.9% -8.9% -8.6% -9.4% -10.8% -10.3% -12.0% -13.7% -13.7% -14.2% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2013 2014 y-o-y (% change) Cumulative (% change from Q1 2012) Source: ABI Motor Insurance Prem

  26. Slide 26: Admiral has reduced competitiveness as margins have fallen

    Admiral has reduced competitiveness as margins have fallen Admiral Group % top in aggregators1 (when quote provided) 120 100 80 60 40 20 0 Q1 Q2 Q3 Q4 2014  Price increases from Q2 2014 onwards  Cyclical pressures more pronounced in younger driver2 segment leading to reduction in share: 5% reducti

  27. Slide 27: Back years have developed very positively, but early projections of 2014 are less positive

    Back years have developed very positively, but early projections of 2014 are less positive Projected Ultimate Loss Ratio Projected Ultimate Loss Ratio Admiral vs Market Reconciliation 96% 6% (2%) 10% 88% 89% 87% 79% 79% 76% 75% 70% 70% (-1) 70% (-2) 82% 68% (-4) 66% (-2) 68% 64% (-1) 2007 2008 2009

  28. Slide 28: UK Business outlook

    UK Business outlook  Further price increases expected for 2015 due to: - pressure from claims inflation leading to - a turn in the cycle  Continued material reserve releases if claims develop as expected 28

  29. Slide 29: Agenda

    Agenda Henry Engelhardt, CEO Group Overview Geraint Jones, CFO David Stevens, COO UK Update Stuart Morgan, Head of Service Milena Mondini, ConTe CEO International Elena Betes, Rastreator CEO Wrap Up Henry Engelhardt, CEO Q&A All 29

  30. Slide 30: International Car Insurance businesses

    International Car Insurance businesses Launched: Oct 2009 Launched: Oct 2006 Geographical presence: Launched: Dec 2010 Launched: May 2008 • Virginia • Texas • Illinois • Maryland Launched: Mar 2013 Turnover Total Premiums Written Vehicles Under Cover 593k £206m £185m £188m £168m 515k £78m £71m 195k

  31. Slide 31: Growing international car insurance top line

    Growing international car insurance top line Turnover Vehicles Under Cover £206m 593k £188m 515k €102m 285k €110m 280k $109m 109k $64m 70k 34k €15m €18m 29k 164k €48m €54m 137k 2013 2014 2013 2014 % of % of 9% Group 10% 14% Group 15% Admiral Seguros L'olivier Elephant ConTe Admiral Seguros L'olivier

  32. Slide 32: International insurance expansion with limited call on Group P&L

    International insurance expansion with limited call on Group P&L Loss Before Tax Combined 2006 to 2014 cumulative results ratio1 166% 140% 127% Total pre-tax losses £98m 2010 2013 2014 Total Group Profit £2.38bn % 4.1% £8m £20m £22m % Group PBT invested 7% 6% 6% Note: (1) Reported combined ratio cal

  33. Slide 33: Spain: growing success in a challenging market

    Spain: growing success in a challenging market Profitable market in a shrinking economy. Insurance price increases expected due to Turnover Market Update €54m change in Baremo, recovery of fuel €48m consumption and a 20% increase in car sales. Growth has been sustained by the continued success of Qu

  34. Slide 34: France: building foundations for future growth

    France: building foundations for future growth Limited price increases not compensating Turnover Market Update for a worsening market combined ratio mainly due to claims inflation. €18m €15m Building solid business foundations, from L’olivier 2013 2014 in-sourcing of operations to modernisation perf

  35. Slide 35: USA: substantial top line growth

    USA: substantial top line growth Biggest car insurance market in the world, Turnover slowly evolving towards more direct Market Update distribution. $109m Nascent online price comparison market. $64m Customer base grew substantially, also thanks to a strengthening renewal 2013 2014 Elephant book. pe

  36. Slide 36: Italy: focus on improving profitability of existing book

    Italy: focus on improving profitability of existing book Turning point in insurance cycle determined by strong price reductions and limited claims frequency decrease. Turnover Direct market suffered from innovative Market Update propositions and aggressive media €110m €102m investments, particularly

  37. Slide 37: ConTe has reported its first profit

    ConTe has reported its first profit Launch 2008 2009 2010 2011 2012 2013 2014 108% 106% Italian Market 103% Combined Ratio 90% 88% Growth Further growth Consolidation Transferring Admiral’s UK competitive advantage internationally:  Low cost structure  Focus on pricing  Efficiency in claims handl

  38. Slide 38: International insurance outlook

    International insurance outlook Huge growth opportunity Market Gross Written Premiums Total international Total markets = £154bn £116bn Admiral’s combined share 0.1% Current £16bn £14bn £22bn £8bn ($34bn) USA France Italy Spain Significant opportunity to keep growing and to increase international in

  39. Slide 39: Price Comparison businesses

    Price Comparison businesses Launched: Mar 2013 Launched: Mar 2009 Launched: Mar 2002 Launched: Jan 2010 Combined Turnover Combined PBT £2m £25m £27m £3m £22m £4m £17m £16m £88m (£3m) (£3m) £72m £81m (£15m) 2010 2013 2014 2010 2013 2014 Confused.com International PCs Confused.com Rastreator + LeLynx

  40. Slide 40: Confused.com: continuing to innovate in a competitive environment

    Confused.com: continuing to innovate in a competitive environment Motor price comparison sales y-o-y % change (market data1) 5% Limited aggregator market growth (0-2%) caused by 3% falling premiums (-4%2 vs 2013). 0% The Market -3% Market remains fiercely competitive. Q1 14 Q2 14 Q3 14 Q4 14 Confuse

  41. Slide 41: European expansion: growing success of Rastreator and LeLynx

    European expansion: growing success of Rastreator and LeLynx Launched: Mar 2009 Launched: Jan 2010 Break-even: 2011 Break-even: 2013 Combined Quotes Generated Combined PBT 6.2m 5.1m €3.5m €2.3m 2013 2014 2013 2014 41

  42. Slide 42: European expansion: Rastreator and LeLynx brands are leading

    European expansion: Rastreator and LeLynx brands are leading Rastreator - Google Trends brand searches Rastreator Arpem Acierto Kelisto Seguros.es LeLynx - Google Trends brand searches LeLynx les furets assurland Source: Google Trends, as at 31 Dec 2014 42

  43. Slide 43: European expansion: strategic pillars

    European expansion: strategic pillars Both brands have a high awareness1 in their markets: Rastreator 91% and LeLynx 75%. Preferred Brand Target is to be the preferred brand in each market. Working on long term proposition from a customer perspective. Current usage frequency is lower than in the UK.

  44. Slide 44: USA expansion: compare.com

    USA expansion: compare.com The Market Price comparison growing but still largely nascent. The Brand 40 insurers signed, 27 insurers on the panel including recognised brands and 8 of the top 20 players. The Panel Rates returned per customer increased by average 12% m-o-m over the year. Considerable i

  45. Slide 45: International Price Comparison outlook

    International Price Comparison outlook ... more opportunities for future growth 45

  46. Slide 46: Agenda

    Agenda Henry Engelhardt, CEO Group Overview Geraint Jones, CFO David Stevens, COO UK Update Stuart Morgan, Head of Service Milena Mondini, ConTe CEO International Elena Betes, Rastreator CEO Wrap Up Henry Engelhardt, CEO Q&A All 46

  47. Slide 47: Summary

    Summary Group overview  Investing in many different markets, all with great potential, all with different competitive landscapes and timetable to success UK market update  UK Car Insurance profits in the future are likely to be more cyclically influenced than before International insurance operati

  48. Slide 48: A great place to work!

    A great place to work! 39 5 3 4 3 23 8 9 5 50 48

  49. Slide 49: 2014 at a glance

    2014 at a glance  Group profit before tax down 4% at £357 million (2013: £371 million)  Return on equity of 52% (2013: 58%)  Group turnover down 3% at £1.97 billion (2013: £2.03 billion)  Group customers up 10% to 4.0 million (2013: 3.7 million)  Earnings per share down 2% at 103.0 pence (2013:

  50. Slide 50: Agenda

    Agenda Henry Engelhardt, CEO Group Overview Geraint Jones, CFO David Stevens, COO UK Update Stuart Morgan, Head of Service Milena Mondini, ConTe CEO International Elena Betes, Rastreator CEO Wrap Up Henry Engelhardt, CEO Q&A All 50

  51. Slide 51: Appendix

    Appendix

  52. Slide 52: Admiral Group Key Performance Indicators

    Admiral Group Key Performance Indicators KPI 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Group Financial Turnover £m 627 698 808 910 1,077 1,585 2,190 2,215 2,030 1,971 Customers m 1.1 1.3 1.5 1.7 2.1 2.7 3.4 3.6 3.7 4.0 Group share of pre-tax profit £m 119.5 147.3 182.1 202.5 215.8 265.5 299.

  53. Slide 53: Summary Income Statement

    Summary Income Statement UK Car Insurance International Car Insurance Price Comparison Other Admiral Group 2012 2013 2014 2012 2013 2014 2012 2013 2014 2012 2013 2014 2012 2013 2014 Turnover 1,936.2 1,698.9 1,602.7 162.9 187.8 206.2 103.5 112.7 107.5 12.5 30.8 54.6 2,215.1 2,030.2 1,971.0 Total prem

  54. Slide 54: Balance Sheet

    Balance Sheet December 2012 December 2013 December 2014 £m £m £m ASSETS Property, plant and equipment 16.5 12.4 32.3 Intangible assets 92.5 92.8 107.2 Reinsurance contracts 803.0 821.2 829.8 Financial assets 2,005.1 2,265.0 2,547.4 Deferred income tax 15.2 17.0 22.9 Trade and other receivables 55.3

  55. Slide 55: Group Profit Before Tax reconciliation

    Group Profit Before Tax reconciliation Reconciliation from Statutory to Adjusted Profit Before Tax (£1m)  Admiral has four operations with shared £7m ownership: Rastreator (Admiral share of ownership 75.0%); compare.com (67.8%); Admiral Law and BDE Law (90.0%)  Profit or losses in period accruing

  56. Slide 56: UK Car Insurance: Admiral vs Market Ultimate Loss Ratio, Expense Ratio and Combined Ratio

    UK Car Insurance: Admiral vs Market Ultimate Loss Ratio, Expense Ratio and Combined Ratio Projected Ultimate Loss Ratio: Admiral vs Market Expense Ratio: Admiral vs Market 96% (-1%) 30% 31% 88% (-1%) 29% 29% 89% (-1%) 27% 26% 26% 87% (-1%) 79% (-2%) 79% 76% (-2%) 17% 17% 17% 14% 15% 13% 13% 75% 70%

  57. Slide 57: UK Car Insurance: Ultimate Loss Ratio development by accident year

    UK Car Insurance: Ultimate Loss Ratio development by accident year 77% 77% 76% 76% 76% 75% 74% 73% 73% 73% 72% 72% 71% 71% 71% 71% 71% 71% 71% 70% 70% 70% 69% 68% 66% 66% 64% AY 2008 AY 2009 AY 2010 AY 2011 AY 2012 AY 2013 FY 08 FY 09 FY 10 FY 11 FY 12 FY 13 FY 14 57

  58. Slide 58: UK Car Insurance: Booked Loss Ratio development by underwriting year

    UK Car Insurance: Booked Loss Ratio development by underwriting year UK Car Insurance Booked Loss Ratio (%) Sensitivity of Booked Loss Ratio Development by Financial Year (colour-coded) Split by Underwriting Year (x axis) Underwriting year 2011 2012 2013 85% Booked loss ratio 67% 73% 82% 84% 82% 82%

  59. Slide 59: Consistent high Return on Equity

    Consistent high Return on Equity Admiral Group Return on Equity 59% 59% 60% 58% 56% 57% 52% 52% 54% 52% 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014  Admiral has consistently achieved a high ROE  Efficient use of capital - extensive use of co- and reinsurance - recent extensions to contracts

  60. Slide 60: UK Car Insurance: underwriting arrangements

    UK Car Insurance: underwriting arrangements Reinsurance arrangements pre-commutations Post-commutations (at 31 Dec 2014) 2.5% 2.5% 4.0% 5.0% 5.0% 2.5% 4% 3.0% 3.0% 3% 8.75% 8.75% 8.75% 8.75% 8.75% 8.75% 8.75% 7.5% 7.5% 9.0% 9.0% 9.0% 40% 40% 7.5% 9% 45% 13.25% 13.25% 13.25% 12.25% 12.25% 13.25% 13.2

  61. Slide 61: Admiral's inaugural bond issue was a success

    Admiral’s inaugural bond issue was a success Bond: £200 million ✔ • Opportune time to strengthen and diversify capital resources. ✔ Coupon Rate 5.5% • Make a prudent transition into Solvency II in 2016, with the attendant capital requirements Investment Return and buffers. 2.8% from investment of ✔

  62. Slide 62: Admiral's investment strategy is low risk

    Admiral’s investment strategy is low risk Investments Breakdown Investment and Interest Income FY 13: £2,085m FY 14: £2,452m £15.9m £15.4m £14.3m Cash Gilts £13.7m 9% 8% Money Cash Cash market deposits Money 11% funds 14% market 25% £9.5m funds 67% CASH+ Short- 12% dated Fixed debt income Cash secur

  63. Slide 63: The return of claim inflation: higher general damages

    The return of claim inflation: higher general damages MOJ Portal cases proceeding to Stage 3 (litigation) have more than doubled since 2013 (Market Data) 1% 2% 2% 3% 3% 3% 4% 4% 1% 2% 2% 2% 1% 2% 2% 2% 98% 96% 96% 95% 96% 95% 94% 94% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2013 2014 Exit at Stage 1 Exit at Stage 2

  64. Slide 64: International Car Insurance market statistics

    International Car Insurance market statistics (2014) (2014) (2014) (2014) Gross Written Premium £8bn £11bn £117bn £14bn Direct insurer share of 21% 3% 25% 9% market of total market of total market of total market of total market Vehicles 22m 35m 220m 43m Combined Ratio 98% 107% 102% 90%-92% 64

  65. Slide 65: Key definitions

    Key definitions Term Definition The year in which an accident takes place. It is also referred to as the earned basis or the calendar year basis. Accident Year Claims incurred are allocated to the calendar year in which the accident took place. The year in which the policy was incepted. It is also r

  66. Slide 66: Admiral's Brands

    A oe Admiral’s Brands balumbo oi Confused | gouatitas Ad m i ra | Yast Rastreator.com Contfe.it LeLynx.fr @ Elephant cOmpare.com Volivier P_| Bell @GvapiaTor 66

  67. Slide 67: Disclaimer Notice

    Disclaimer Notice The information contained in this document has not been independently verified and no representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained her

Admiral Group — FY2014 Earnings Presentation on 6ix