Remitly Global, Inc. · NASDAQ:RELY
Remitly Global — Investor Presentation (March 2022)
32 slides from Remitly Global's investor presentation, Mar 2, 2022
Slide 1: Investor Presentation March 2022
March 2022 / © 2022 Remitly Inc. 1 Investor Presentation March 2022
Slide 2: Forward-Looking Statements
March 2022 / © 2022 Remitly Inc. 2 Forward-Looking Statements This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact are forward-looking statements. These statements inc
Slide 3: Remitly at a glance
March 2022 / © 2022 Remitly Inc. 3 Remitly at a glance SCALE 2.8m Active Customers as of Q4 2021 $20b Send Volume LTM Q4 2021 GLOBAL OPPORTUNITY $1.6t1,2 TAM +2,100 Corridors as of Q4 2021 PERFORMANCE 69% Q4 2021 YoY Revenue Growth +90% Revenue Retention 1. TAM based on estimates from the World Bank
Slide 4: Why invest?
March 2022 / © 2022 Remitly Inc. Track record of high double digit revenue growth at scale with $1.6t TAM Loyal customer base and high recurring revenue with +90% retention Attractive unit economics and clear path to profitability Long-term opportunity to expand presence in adjacent financial servic
Slide 5: Mission, Vision, Promise
March 2022 / © 2022 Remitly Inc. 5 Mission Tirelessly deliver on our promises to immigrants savings, spending, and sending money across the world. Vision To transform the lives of immigrants and their families by providing the most trusted financial services on the planet. Promise We build peace of
Slide 6: Serving immigrants is at the heart of everything we do
March 2022 / © 2022 Remitly Inc. 6 Serving immigrants is at the heart of everything we do We build products that are… Trusted and reliable Fairly and transparently priced Specifically designed for them
Slide 7: We believe in serving people like you
March 2022 / © 2022 Remitly Inc. We believe in serving people like you, who are not being served by traditional financial institutions. Who belong here but also belong there. Who want to reach new heights while honoring their roots. We believe you should be able to confidently send your hard-earned
Slide 8: The legacy cross-border remittance industry is broken
March 2022 / © 2022 Remitly Inc. 8 The legacy cross- border remittance industry is broken.
Slide 9: Lack of trust and transparency are built into the system
March 2022 / © 2022 Remitly Inc. 9 Lack of trust and transparency are built into the system PROBLEMS Brick-and-mortar locations focused on cash pay-in High fees Antiquated technology CUSTOMER IMPACT Inconvenient, limited store hours, long wait times, manual forms, and sometimes unsafe locations Fewe
Slide 10: Remittances are very complex
March 2022 / © 2022 Remitly Inc. 10 Remittances are very complex— more than most realize Peace of mind is difficult to deliver. ● Compliance ● Fraud ● Funds acceptance ● FX and flow of funds ● Localization across +2,100 corridors ● Disbursement network
Slide 11: Our approach is different.
March 2022 / © 2022 Remitly Inc. 11 Our approach is different.
Slide 12: We're disrupting cross-border remittances
March 2022 / © 2022 Remitly Inc. We’re disrupting cross-border remittances 12 Localization at scale Global network Mobile- centric suite of products Data- driven approach
Slide 13: Simple and reliable way to send money from your phone
March 2022 / © 2022 Remitly Inc. 13 Providing a simple and reliable way to send money from your phone +90% of customers engage with Remitly on their phones Trusted and intuitive digital experience… 5 taps to complete transaction (repeat customers) …that customers love. 4.9 iOS App Store rating 1 (+6
Slide 14: Mobile-centric from day one
March 2022 / © 2022 Remitly Inc. Mobile-centric from day one Our purpose-built technology platform… ● Powers mobile-centric suite of products ● Connects our global network and localization approach ● Drives rigorous data analytics Mobile-centric Experience Funding Advanced Risk Management & Fraud Sy
Slide 15: Putting money safely in the hands of your family
March 2022 / © 2022 Remitly Inc. ≠ Data as of Q4 2021. Putting money safely in the hands of your family, wherever they live +2,100 corridors +3.7b bank accounts +670m mobile wallets ~390k cash pickup locations 15 17 Send Countries +135 Receive Countries & Territories https://mapchart.net/world.html
Slide 16: Direct integrations drive transaction momentum and lower costs
March 2022 / © 2022 Remitly Inc. ● Integration technology consists of single, flexible APIs ● Integrations help drive: ○ Fewer transaction errors and better error handling ○ Faster availability of funds ○ Lower processing cost Direct integrations drive transaction momentum and lower costs +100 Direc
Slide 17: Global network: direct funding and trusted disbursement partners
March 2022 / © 2022 Remitly Inc. Direct funding relationship Trusted disbursement partners 17 Global network Superior customer experience Enabled by direct integrations and key partnerships.
Slide 18: Localization at scale
March 2022 / © 2022 Remitly Inc. 18 Personalized and culturally relevant experiences in 14 native languages Marketing Deep cultural insights & hyperlocal targeting Support Regional service teams & a rich self-help center Tailored CX Languages, delivery speeds, delivery methods, & payment options Loc
Slide 19: Data-driven approach to customer acquisition
March 2022 / © 2022 Remitly Inc. Data-driven approach to customer acquisition Corridor- specific targets based on customer lifetime value 6x+ Avg. 5 yr. LTV / CAC 1 1. Average Five-Year LTV / CAC for customers acquired during the year ended December 31, 2021. “Lifetime value” or “LTV” is the project
Slide 20: We're just getting started
March 2022 / © 2022 Remitly Inc. 20 We’re just getting started Gain share in existing corridors $1.6t Cross-Border Remittances Worldwide 01 TAM New corridors and use cases 02 New products 03
Slide 21: Proven corridor expansion playbook
March 2022 / © 2022 Remitly Inc. Proven corridor expansion playbook +700 new corridors launched in 2021 Launch Localize Market Optimize Corridor launches prioritized based on potential—Modern, simple API integrations (including Remitly proprietary API) Product localized for send / receive countries
Slide 22: Remitly for Developers
March 2022 / © 2022 Remitly Inc. Remitly for Developers We enable new use cases by allowing others to use the most trusted global payments platform through modern, simple APIs 22 Strong global network allows for new business customer use cases
Slide 23: Significant opportunities beyond remittances
March 2022 / © 2022 Remitly Inc. Significant opportunities beyond remittances Global financial services are not designed for immigrants Unique company assets ● Mobile centric remittance platform ● Global network ● Deep customer insights ● Strong compliance/fraud infrastructure We’re a trusted brand
Slide 24: Deeply rooted in a unified set of values
March 2022 / © 2022 Remitly Inc. 24 Deeply rooted in a unified set of values Customer centricity Continuously improve Don’t be afraid to fail Deliver on promises Be an empathetic partner Act with integrity Data driven Sweat the details Be an owner Aim for the stars Hire & develop exceptional people
Slide 25: Financials
March 2022 / © 2022 Remitly Inc. Financials 25
Slide 26: Our revenue model
March 2022 / © 2022 Remitly Inc. Active Customers (thousands) DRIVERS: New Customer Acquisition and Repeat Transactions Our revenue model Strong Customer Retention and High Visibility +50% YoY Revenue per Active Customer DRIVERS: Transaction Frequency and Pricing 1,891 2,136 2,397 2,561 2,836 +13% Y
Slide 27: Loyal & predictable customer base
March 2022 / © 2022 Remitly Inc. Loyal & predictable customer base Revenue Contribution by Cohort ($ in millions) +90% Annual Revenue Retention (post first full year growth) 27
Slide 28: Strong Q4 results across the board
March 2022 / © 2022 Remitly Inc. Send Volume ($ in billions) Strong Q4 results across the board +64% YoY Revenue ($ in millions) $3.6 $4.3 $5.0 $5.2 $6.0 +69% YoY $80.0 $91.1 $111.1 $121.2 $135.3 28
Slide 29: 2022 Outlook
March 2022 / © 2022 Remitly Inc. 2022 Outlook Reflects strong growth and key investments to unlock our vision ● High growth at scale ● Upfront investments drive future growth and high customer lifetime value ● We will continue to invest efficiently to deliver long-term shareholder value $605m- $615m
Slide 30: Incredibly Powerful Flywheel
March 2022 / © 2022 Remitly Inc. Incredibly Powerful Flywheel Driven by a trusted brand and increasing scale Leading brand focused on immigrant communities Data-driven approach Global network built over 10 years Improved targeting and unit economics Innovation mindset More customers More transaction
Slide 31: Customer testimonial: Mila
March 2022 / © 2022 Remitly Inc. “ Mila Remitly user since 2013 Sends money from USA to the PhilippinesI am a mother of four children, a wife and a loving grandmother. I am working abroad to help my family augment the income that we have. I work hard because I want my children to study, get their de
Slide 32: Thank you.
March 2022 / © 2022 Remitly Inc. Thank you.