Nordea Bank Abp · OMXHEX:NDA_FI

Nordea Bank Abp — Nordea — Q1 2002 Earnings Presentation

172 slides from Nordea Bank Abp's earnings presentation, Apr 24, 2002

  1. Slide 1: Presentation for Investors April 2002

    Presentation for Investors 24 April 2002

  2. Slide 2: Contents

    Contents l Nordea Page 3 l Initiatives and market trends Page 17 l Key figures and trends Page 25 l Business areas Page 42 l Balance sheet Page 81 l Asset quality Page 89 l Economic capital Page 106 l Appendix Page 110 2

  3. Slide 3: Nordea

    Nordea

  4. Slide 4: 'Making it possible' is our mission

    ’Making it possible’ is our mission By providing a broad set of seamless and easily accessible financial solutions and competitive advisory services, Nordea helps customers where we operate to reach their objectives. 4

  5. Slide 5: Our vision

    Our vision We will be valued as the leading financial services group in the Nordic and Baltic financial markets with a substantial growth potential. We will be number one or number two or show superior profitable growth in every market and product area in which we choose to compete. We will have the

  6. Slide 6: Strategic choices

    Strategic choices l Universal banking with bancassurance l Customer orientation l Multichannel distribution l Nordic and local l Electronic and personal 6

  7. Slide 7: Strategic direction

    Strategic direction Deliver total shareholder value in line with the top five of our peer group Establish a stable and Ensure Work actively to optimise broadly based growth of operational excellence the use of capital and risk revenue by proactive in all processes taking thereby lowering cost offeri

  8. Slide 8: Growth of revenue

    Growth of revenue l Increase sales in all business areas – Growth by share of wallet of existing customers in our home markets and significantly enhance position in Sweden – Growth by market share in our emerging markets l Increase cross-selling l Implement Nordic business model for personal and cor

  9. Slide 9: Excellence in operations

    Excellence in operations l Increase focus on cost efficiency throughout the Group l Start second wave of integration process to further increase benefits from scale and size l Continue development of innovative e-service facilities for personal as well as corporate and institutional customers l Inte

  10. Slide 10: Second wave of integration

    Second wave of integration l Group wide integration program l Harvesting the full benefit of working cross border as an integrated group l Creating additional synergies in line with merger synergies within 3 years l Investments will be expensed on a running basis l Expenses related to three projects

  11. Slide 11: Optimal use of capital and balanced risk taking

    Optimal use of capital and balanced risk taking l Roll out of economic capital framework throughout the Group l Implement Group legal structure l Further develop credit scoring models l Reduce ownership in General Insurance 11

  12. Slide 12: Financial targets

    Financial targets Key performance indicator Q1/02 2001 Target Total shareholder return,% 6.3 -19.8 In the top five of our peer group Dividend pay-out ratio,% 44 1) > 40 % of net profit Return on equity,% 8.9 2) 13.8 > Euro risk free interest rate +8% Assets under management growth,% 2% 0 20 % p.a. C

  13. Slide 13: Top European banks by market cap

    Top 25 European banks by market cap HSBC RBOS UBS LLOYDS TSB BARCLAYS BNP PARIBAS CREDIT SUISSE HBOS SANTANDER DEUTSCHE BANK BBVA ABN AMRO SOCIETE GENERALE UNICREDITO INTESA BCI HYPO VEREINSBANK DEXIA NORDEA SAN PAOLO IMI DANSKE BANK BANK OF IRELAND KBC ALLIED IRISH BANKS SHB BCP 0 10 20 30 40 50 60

  14. Slide 14: Strong distribution network throughout the Nordic and Baltic Sea region

    Strong distribution network throughout the Nordic and Baltic Sea region Finland Branch offices 444 Personnel 11,600 Sweden Branch offices 270 Helsinki Personnel 9,500 Bergen Stockholm St Petersburg Norway Oslo Tallinn Tartu Branch offices 149 Copenhagen Gdynia Riga Personnel 4,300 Moscow Hamburg Gda

  15. Slide 15: Large customer base with high penetration in net banking

    Large customer base with high penetration in net banking Baltic Sea Total DK FI NO SE Region Retail banking customers (1,000) Personal customers 1,700 3,000 500 4,2001) 60 9,500 Corporate customers 80 340 60 460 10 950 Large Nordic corporate 140 150 150 100 - 550 customers 2) Insurance customers (1,

  16. Slide 16: Strong positions in most Nordic markets

    Strong positions in most Nordic markets Corporate and Asset Management & General Retail Banking Institutional Banking Life Insurance Customer lending, Corporate Equity dealing Investment Life and Premiums customer deposit and Banking funds pensions mortgage volumes premiums Denmark 2 Tight 1 2 2 2 1

  17. Slide 17: Initiatives and market trends

    Initiatives and market trends

  18. Slide 18: Stable underlying development

    Stable underlying development l Total income up 3% compared to fourth quarter, total expenses were unchanged l Excluding Postgirot Bank expenses decreased by 4% l Underlying loan losses considerably reduced l Profit excluding investment earnings up 4% to EUR 409m l Investment earnings down to EUR 4m

  19. Slide 19: Synergies on track

    Synergies on track l Accumulated merger synergies of EUR 209m l Integration of Postgirot Bank ahead of plan l A number of “second wave projects” initiated 19

  20. Slide 20: Progress in strategic areas

    Progress in strategic areas l Divestment of General Insurance continues according to plan l Almost 3 million e-banking customers at the end of March 2002, target for year-end raised to 3.3 million l Strong inflow, 13% (annualised), AuM increased to EUR 108bn 20

  21. Slide 21: Market development – stock market indexes

    Market development – stock market indexes % 50 40 30 20 10 0 -10 -20 -30 -40 2001 Q4/01 Q1/02 Copenhagen Helsinki Oslo Stockholm Nasdaq Dow Jones 21

  22. Slide 22: Market development – stock market volumes

    Market development – stock market volumes EURbn 120 100 80 60 40 20 0 Average 2001 Q4/01 Q1/02 22 Copenhagen Helsinki Oslo Stockholm

  23. Slide 23: Market development – interest rates

    Market development – interest rates Change Dec-01 Mar-02 % Q1/02 Short, EUR (3 months) 3.30 3.45 0.15 Long, EUR (5 years) 4.51 4.91 0.40 Short, DK 3.62 3.67 0.05 Long, DK 4.75 5.12 0.37 Short, NO 6.26 6.59 0.33 Long, NO 6.09 6.57 0.48 Short, SE 3.87 4.28 0.41 Long, SE 4.98 5.42 0.44 23

  24. Slide 24: Market development - GDP

    Market development - GDP % 2000 2001 2002e 2003e Denmark 3.0 0.9 1.4 2.1 Finland 5.6 0.7 2.8 4.2 Norway 2.3 1.4 2.2 2.0 Sweden 3.6 1.2 1.3 3.4 Source: Nordea Economic Research 24

  25. Slide 25: Key figures and trends

    Key figures and trends Q1 2002

  26. Slide 26: Core earnings

    Core earnings EURm 800 700 l Stable underlying development 600 677 604 l Total income up 3% 500 570 555 400 468 409 300 356 393 371 l Expenses unchanged 200 228 100 l Reduced investment earnings 21 110 114 4 0 -100 -93 – Higher interest rates -200 – Mixed development in equity Q1/01 Q2/01 Q3/01 Q4/0

  27. Slide 27: Key figures

    Key figures EUR Earnings per share % Return on equity (excl. goodwill) 0,20 30 0.18 25 0,16 24.5 20 0,12 15 0,08 0.09 13.0 10 0,04 5 0,00 0 Q4/01 Q1/02 Q4/01 Q1/02 l Positive tax effect and considerable investment earnings in Q4/01 27

  28. Slide 28: Income statement summary

    Income statement summary EURm Q1/02 Q4/01 Change, Change % excl PG, % Income 1,494 1,452 3 0 Expenses -1,037 -1,038 0 -4 Loan losses -63 -56 13 Equity method 15 35 -57 Profit excl. Investment earnings 409 393 4 2 Investment earnings 4 114 -96 Goodwill -42 -39 8 Operating profit 371 468 -21 28

  29. Slide 29: Income statement summary

    Income statement summary Jan-Mar Jan-Mar EURm Change, % 2002 2001 Income 1,494 1,550 -4 Expenses -1,037 -946 10 Loan losses -63 -45 40 Equity method 15 11 36 Profit excl. investment earnings 409 570 -28 Investment earnings 4 21 -81 Goodwill -42 -36 17 Operating profit 371 555 -33 29

  30. Slide 30: Income

    Income EURm 1800 1600 1400 678 724 1200 623 600 657 1000 800 600 872 885 856 852 837 400 200 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Net interest income Non-interest income 30

  31. Slide 31: Net interest income

    Net interest income EURm 1000 l Lower average short-term interest rates 872 885 800 856 852 837 l Pressure on deposit margins expected to ease as short-term 600 interest rates increase l Lending margins largely 400 unchanged l Margins on new corporate 200 loans stable at higher level l Increased len

  32. Slide 32: Commission income

    Commission income EURm 500 365 369 382 365 319 34 34 l Higher commissions from 42 44 400 22 84 87 payments following 75 91 84 acquisition of Postgirot 300 55 79 76 60 56 157 l Mixed development on equity 200 129 127 130 139 markets l AuM up 2% to EUR 108bn 100 113 116 115 126 104 – Distribution of i

  33. Slide 33: Trading

    Trading EURm 180 l Income from trading stable at 160 156 high level 140 131 136 120 128 128 l High quality earnings 100 80 – Customer driven revenue 60 stream 40 20 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 33

  34. Slide 34: Income from insurance

    Income from insurance EURm 200 180 l Q4 affected by rebuilding of 185 160 financial buffers 140 142 120 l Premiums in Life decreased 125 100 116 compared to Q4 80 l Gross premiums in General 60 72 Insurance, stable at high level 40 20 l Higher claims 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 l Takeover of por

  35. Slide 35: Expenses

    Expenses EURm 1200 l Expenses unchanged despite consolidation of 1000 476 451 410 Postgirot 405 410 800 l Development according to plan 600 l Adjusted for Postgirot, total 562 586 556 541 529 expenses decreased by 4% 400 200 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Personnel Other 35

  36. Slide 36: Expenses - breakdown

    Expenses - breakdown EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Personnel 1) 586 567 535 560 545 Information technology 2) 114 119 104 104 95 Marketing 27 39 25 25 29 Postage, telephone and office expenses 74 68 56 63 57 Rents, premises and real estate expenses 82 90 82 91 92 Other 164 166 149 132 137 Expen

  37. Slide 37: Key figures

    Key figures C/I ratio, banking C/I ratio, banking excl. inv.earnings % % 70 70 64 66 60 62 60 63 50 50 40 40 30 30 20 20 10 10 0 0 Q4/01 Q1/02 Q4/01 Q1/02 Adjusted for Postgirot in Q1/02: C/I ratio, banking, 63 %, C/I ratio, banking excl.inv.earnings 64% 37

  38. Slide 38: Total IT-related expenses

    Total IT-related expenses* EURm As % of total expenses 250 Q1/02 19.8% 200 210 Q4/01 20.2% 202 200 205 193 Q3/01 21.3% 150 Q2/01 20.9% Q1/01 20.4% 100 50 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 *Computer operations, service expenses, consultants and personnel 38

  39. Slide 39: Loan losses

    Loan losses EURm 225 l Underlying loan losses 200 100 considerably reduced 175 – EUR 64m of general provision used in Q4 150 125 l No major single provision 100 113 l No change in general 75 provisions 50 59 63 l Annualised loan loss level in 56 25 45 Q1, 0.18% 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Genera

  40. Slide 40: Investment earnings

    Investment earnings EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Treasury 11 30 1 25 68 Life insurance 0 45 -54 19 -17 General insurance -7 43 -35 11 -32 Other 0 -4 -5 55 2 Investment earnings 4 114 -93 110 21 40

  41. Slide 41: Taxes

    Taxes EURm Q1/02 Q4/01 Change, % Operating profit 371 468 -21 Taxes -102 55 Net profit 269 523 -49 Earnings per share, EUR 0.09 0.18 RoE excl. goodwill, % 13.0 24.5 41

  42. Slide 42: Business areas

    Business areas

  43. Slide 43: Results by business area

    Results by business area EURm 500 400 420 366 300 200 100 142 132 55 56 4 4 1 38 35 0 -31 -100 -200 Retail CIB Asset Life* General Treasury Mgmt* *Product result Q4/01 Q1/02 43

  44. Slide 44: Retail Banking

    Retail Banking

  45. Slide 45: Retail Banking operating profit

    Retail Banking operating profit EURm 500 l Operating profit up 15% 450 463 454 l Integration of Postgirot Bank 400 425 420 ahead of plan 350 366 l Firm development in sales of 300 products and services 250 l Profitability on a high level 200 150 100 50 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 45

  46. Slide 46: Retail Banking operating profit by markets

    Retail Banking operating profit by markets Retail EURm Banking DK FI NO SE Operating profit 420 102 146 47 126 C/I ratio % 60* 59 51 67 64** RoE % 23 19 38 13 23 * C/I ratio 58% excluding Postgirot **C/I ratio 59% excluding Postgirot 46

  47. Slide 47: Retail Banking operating profit by markets

    Retail Banking operating profit by markets Retail DK FI NO SE P&B EURm Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Net interest income 757 761 208 208 217 226 102 106 224 214 6 7 Non-interest income 322 333 76 90 81 87 38 41 123 112 4 3 Total income 1,079 1,094 284 298 298 313 140 147 347 326 10 10 Total ex

  48. Slide 48: Retail Banking lending

    Retail Banking lending EURbn. End of period 40 35 34.0 30 32.2 25 26.4 27.6 20 21.4 22.4 15 17.3 17.7 10 5 0 Denmark Finland Norway Sweden Q4/01 Q1/02 48

  49. Slide 49: Retail Banking deposits

    Retail Banking deposits EURbn. End of period 25 20 21.0 19.9 18.3* 15 13.9 14.7 13.5 10 9.2 9.4 5 0 Denmark Finland Norway Sweden Q4/01 Q1/02 *Postgirot, EUR 4m 49

  50. Slide 50: Retail Banking deposits

    Retail Banking deposits EURbn End of March 25 20 5.8 15 5.7 6.2 4.1 10 8.1 3.2 2.2 1.1 5 8.5 5.5 5.9 5.1 0 Denmark Finland Norway Sweden Corporate Household - saving accounts Household - current accounts 50

  51. Slide 51: Corporate and Institutional Banking (CIB)

    Corporate and Institutional Banking (CIB)

  52. Slide 52: CIB operating profit

    CIB operating profit EURm 160 l Stable corporate banking 140 145 business 142 120 132 l Uncertain equity markets affected 100 investment banking 80 94 60 l Expenses down EUR 13m from 40 Q4 of which EUR 9m was non- 20 recurring 0 -5 -20 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 52

  53. Slide 53: Stock market development

    Stock market development Market Volume Market index Q1 2002, Change Q1 Q1 2002, % EURbn vs Q4, % Denmark 14.6 7.2 2.3 Finland 53.0 6.0 -7.0 Norway 15.7 2.8 7.0 Sweden 93.6 -11.1 -2.9 Source: Nordea securities 53

  54. Slide 54: CIB operating profit by main area

    CIB operating profit by main area Corporate Shipping & Inter- Inv. CIB EURm Division Offshore national Banking Other Markets Profit before loan losses 141 103 33 20 -7 -8 68 Loan losses -16 -16 -6 4 - 2 - Transfer risk -2 - - -2 - - - Equity method 9 - - 7 - 2 - Operating profit 132 87 27 29 -7 -4 6

  55. Slide 55: CIB operating profit by main area

    CIB operating profit by main area Corporate Shipping & Inter- Inv. Banking Other Markets CIB Division Offshore national EURm Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Q1 Q4 Total income 299 320 166 159 40 40 44 49 16 30 33 42 120 99 Total expenses -158 -171 -63 -65 -7 -10 -24 -23 -23 -39 -41 -34 -52 -49 P

  56. Slide 56: CIB net loan losses

    CIB net loan losses EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Corporate division 16 33 33 2 -8 Shipping division 6 9 9 12 -16 International division -4 4 6 11 0 Acquisition finance -2 21 41 25 48 Total 16 67 89 50 24 General provision - -39 75 0 0 Transfer risk 2 -17 -11 10 6 Total 18 11 153 60 30 56

  57. Slide 57: CIB lending volume

    CIB lending volume EURbn. End of period 35 30 30.9 25 27.2 20 15 18.3 16.2 10 5 7.2 6.4 4.4 4.1 0 Corporate Division Shipping and International Total offshore Q4/01 Q1/02 57

  58. Slide 58: Asset Management & Life

    Asset Management & Life

  59. Slide 59: Asset Management, product result

    Asset Management, product result EURm 80 75 l AuM up 2% to EUR 108bn 70 65 l Strong inflows 60 50 55 56 l Distribution of investment 50 40 funds in Europe continued to grow strongly 30 20 l Awarded “Best Equity Group 10 of the Year” from Lipper (pan- European award) 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 5

  60. Slide 60: Assets under management, volumes

    Assets under management, volumes EURbn End of period 120 1.7 1.8 100 35.7 37.8 80 33.2 36.0 30.6 60 22.3 28.7 28.6 21.7 19.5 40 41.6 42.2 39.1 39.5 37.1 20 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Investment management Private banking Investment funds Real estate within Life 60

  61. Slide 61: Asset structure – Investment Management

    Asset structure – Investment Management* Dec 2001 March 2002 EUR 72bn EUR 74bn Int'l. fixed Int'l. fixed income income 10% 9% Nordic Nordic fixed Nordic Nordic fixed income equities equities income 38% 21% 23% 40% Int'l. Int'l. equities equities 29% 30% 61 *Including mgmt of own investment funds

  62. Slide 62: Asset structure – Investment Funds

    Asset structure – Investment Funds Dec 2001 March 2002 EUR 35.7bn EUR 37.8bn Balanced Balanced funds funds 16% 15% Equity Equity funds funds 51% Fixed Fixed 52% income income funds funds 33% 33% 62

  63. Slide 63: Investment Funds volumes and margins

    Investment Funds volumes and margins Volumes, end of period % Margins 20 1,6 18 1,4 1.46 16 17.5 18.0 1,2 1.33 14 1.18 1.18 12 1,0 1.03 10 11.0 0,8 0.99 10.1 8 0,6 0.65 6 0.55 0,4 4 4.1 4.2 0,2 2 1.5 1.5 0 0,0 DK FI NO SE DK* FI NO SE Q4/01 Q1/02 * Net margin Q4/01 Q1/02 63

  64. Slide 64: European Fund distribution

    European Fund distribution EURm 1600 l Operations built organically last 18 1400 months 1200 l Leverages Nordea’s international 1000 expertise in Investment Management 800 l 750 active distribution agreements 600 l 35% of sales in Germany, the rest in 400 Switzerland, Austria and Luxembourg 200 0 00

  65. Slide 65: Excellent investment performance

    Excellent investment performance • March 22:”Best Equity Group of the Year” - Europe • March 20: ”Best Fund in Category” – Germany • March 14: ”Best Fund in Category” – UK • February 21: ”Best Fund in Category” – Austria • February 6: ”Best Equity Group” – Switzerland • January 10: ”Star Manager of

  66. Slide 66: Major intermediaries offering Nordea funds

    Major intermediaries offering Nordea funds 66

  67. Slide 67: Life, product result

    Life, product result EURm 60 l Q4 affected by rebuilding of 40 financial buffers 45 20 l Premiums in Life decreased 23 19 compared to Q4 3 5 4 0 0 -17 -20 -41 -40 -54 -60 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Technical result Investment earnings 67

  68. Slide 68: Life

    Life EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 - Premiums written, net 693 778 458 746 684 - Technical result 4 -41 5 23 3 - Investment earnings 0 45 -54 19 -17 - Product result 4 4 -49 42 -14 68

  69. Slide 69: Life

    Life EURm Denmark Finland Norway Sweden Other Total Premiums written net 179 261 152 92 9 693 Of which traditional life insurance 163 222 133 40 3 561 unit link 16 39 19 52 6 132 Investment return 67 16 29 -37 7 82 Benefits -231 -264 -171 -49 -14 -729 Expenses -15 -5 -12 -6 -4 -42 Technical result 0

  70. Slide 70: Life - investments

    Life - investments EURbn. End of period 25 l Equities 20 3.4 3.5 3.1 3.4 – Predominantly listed equities 3.0 1.8 1.5 1.7 1.5 1.7 15 – 50/50 Nordic/international 10.5 10.6 11.2 11.5 l Bonds 10 10.8 – ¾ Nordic issuers 5 – Primarily govmn’t & mortgage inst. 5.0 5.5 4.4 5.0 5.3 0 l Total portfolio Q1/01

  71. Slide 71: General Insurance

    General Insurance

  72. Slide 72: General Insurance, operating profit

    General Insurance, operating profit EURm 50 l Stable development in gross 40 43 premiums at high level 30 20 25 l Higher claims 10 1 11 11 0 l Takeover of portfolio in Estonia -7 -10 -24 l Technical result EUR –24m -20 -32 -30 -35 -42 -40 -50 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Technical result Investment

  73. Slide 73: Combined ratio by main markets

    Combined ratio by main markets % 140 120 122 115 118 100 110 105 102 100 101 100 96 80 60 40 20 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 73 Denmark Norway

  74. Slide 74: General insurance

    General insurance EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Premiums gross 505 494 470 453 428 Premiums net 409 409 378 375 358 Technical interest 31 25 28 32 26 Claims -341 -367 -302 -286 -286 Expenses -123 -109 -93 -96 -97 Technical result -24 -42 11 25 1 Investment earnings -7 43 -35 11 -32 Operating pr

  75. Slide 75: General Insurance

    General Insurance EURm Denmark Norway TBi Poland Other Total Premiums gross 225 199 63 16 2 505 Premiums, net 195 153 49 10 2 409 Technical interest 13 15 3 0 0 31 Claims -163 -136 -34 -5 -3 -341 Expenses -48 -48 -18 -5 -4 -123 Technical result -3 -16 0 0 -5 -24 Investment earnings 1 -6 -1 -1 0 -7 O

  76. Slide 76: General Insurance - investments

    General Insurance - investments EURbn. End of period 3 l Equities: 2,5 0.4 0.4 – Predominantly listed equities 0.4 0.4 1.9 0.4 1.8 2 1.5 1.6 – 50/50 Nordic/international 1.4 1,5 l Bonds 1 – 2/3 Nordic issuers 0,5 – Primarily govmn’t & mortgage inst. 0.4 0.4 0.4 0.4 0.5 l Total portfolio 0 Q1/01 Q2/0

  77. Slide 77: Group Treasury

    Group Treasury

  78. Slide 78: Group Treasury operating profit

    Group Treasury operating profit EURm 90 l Issuance of EUR 500m subordinated 80 68 debt 70 60 l Good result from funding activities, 50 40 l Reduced market risk exposure 38 30 35 35 l Losses on bond portfolio 20 21 10 12 l Positive income from equities 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Reclassification

  79. Slide 79: Group Treasury operating profit by main areas

    Group Tresury operating profit by main areas Investment & Risk Trading Group Funding Total Fixed income Equity portfolios portfolios Q1/02 Q4/01 Q1/02 Q4/01 Q1/02 Q4/01 Q1/02 Q4/01 Income - - -5 0 18 34 30 16 Expenses - - -1 -2 -1 -2 -6 -8 Profit excl. Investment earnings 24 8 - - - - 24 8 Investmen

  80. Slide 80: Group Treasury investment portfolio

    Group Treasury investment portfolio EURbn. End of period 20 l Equities 0.7 15 – Listed, unlisted & private equity 0.8 0.6 0.7 0.6 15.1 funds 12.9 13.4 11.7 11.9 10 l Bonds – ¾ Nordic issuers 5 – Primarily govmn´t & mortgage inst. 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Fixed income Equities 80

  81. Slide 81: Balance Sheet

    Balance Sheet

  82. Slide 82: Balance sheet - key items

    Balance sheet - key items EURbn, end of period Mar 02 Dec 01 Change,% Lending 142 138 3 Deposits 86 83 4 Shareholders’ equity 12 12 0 Total assets 253 242 5 Risk-weighted assets 140 136 3 82

  83. Slide 83: Balance sheet structure - assets

    Balance sheet structure - assets EURbn. End of period 150 138 142 120 90 60 30 33 32 24 26 24 25 16 21 7 7 0 Lending Interest Loans and Assets, Other assets, Other bearing advances to insurance banking securities credit inst. 31-12-2001 31-03-2002 83

  84. Slide 84: Real estate holdings

    Real estate holdings Book value, end of period, EURbn Q1/02 2001 2000 1999 Owner occupied properties 1.5 1.5 1.4 1.4 Shares in real estate holding 0.3 0.3 0.4 0.4 companies Other property investments 0.3 0.3 0.6 2.1 Investments of the insurance 2.0 2.0 1.6 1.6 companies Total 4.1 4.1 4.0 5.5 84

  85. Slide 85: Balance sheet structure – liabilities and equity

    Balance sheet structure – liabilities and equity EURbn. End of period 100 90 80 86 83 70 60 67 61 50 40 30 35 30 20 23 20 22 24 10 12 12 11 9 0 Deposits Debt Deposits by Other Liabilities, Shareholder´s Other securities in credit inst. liabilities, insurance equity issue banking 31-12-2001 31-03-200

  86. Slide 86: Lending and deposits

    Lending and deposits Lending Deposits EURbn. End of period EURbn. End of period 160 100 140 138 142 120 131 135 134 80 83 86 81 81 77 100 60 80 60 40 40 20 20 0 0 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 86

  87. Slide 87: Capital adequacy

    Capital adequacy Tier 1 ratio Total capital ratio % % 10 10 9 9 9.1 9.2 8 8 7 7 7.3 7.2 6 6 5 5 4 4 3 3 2 2 1 1 0 0 Q4/01 Q1/02 Q4/01 Q1/02 87

  88. Slide 88: Capital base

    Capital base EURm End of Mar 02 Shareholder´s equity 11,575 Profit Q1 excluded -269 Companies not included in the financial group 100 Shareholder´s equity in the capital base 11,346 Hybrid capital 787 Minority interests 21 Group goodwill -2,042 Other deductions -64 TIER 1 CAPITAL 10,048 TIER 2 CAPIT

  89. Slide 89: Asset quality

    Asset quality

  90. Slide 90: Loan portfolio by customer group

    Loan portfolio by customer group (End of March) EUR 142bn Public sector 2% Consumer 37% Companies 61% 90

  91. Slide 91: Lending to companies by industry

    Lending to companies by industry (End of March) EUR 87 bn Shipping & Agriculture & offshore fishing 6% 4% Real estate 24% Other companies 10% Construction Renting, 4% consulting and other services Transport, 10% communication Finance 5% 8% Commerce and services Manufacturing 10% 18% 91

  92. Slide 92: Loan portfolio

    Loan portfolio End of period EUR bn Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Households 52 51 50 50 49 Real estate 22 20 19 19 19 Construction 3 3 3 3 3 Transport, communication 4 4 4 4 4 Commerce and services 8 9 8 9 9 Manufacturing 16 16 16 16 15 Finance 7 7 7 9 6 Business service 9 9 8 5 5 Other companies/p

  93. Slide 93: Lending by geographical area

    Lending by geographical area (End of December 01)* EUR 138bn Asia Latin America 1% 1% Non-OECD 1% USA Nordic countries 3% 88% Other OECD Other 1% 12% The Baltic states Poland 0.3% Other EU countries 5% Nordic countries, EURbn l Denmark 31 l Finland 27 l Norway 21 l Sweden 42 *Only updated twice a ye

  94. Slide 94: Transfer risk exposure, EURm

    Transfer risk exposure, EURm (End of March) Asia 770 Latin America 593 -of which China 164 -of which Brazil 327 South Korea 99 Panama 77 Indonesia 58 Chile 70 Mexico 64 Argentina 5 Middle East 439 -of which Iran 142 Turkey 116 94

  95. Slide 95: Lending to households

    Lending to households (End of March) EUR 52bn Other loans comprise: Other loans 19% l Consumer credits l Car financing l Overdraft facilities l Credit cards Housing loans 81% 95

  96. Slide 96: Nordea telecom financing portfolio

    Nordea telecom financing portfolio Divided by operators and manufacturers (End of March) Total exposure approx EUR 6.9 bn Manu- l Vast majority of exposure related facturers 41% to – major Nordic equipment manufacturers – major Nordic telecom operators Operators 59% 96

  97. Slide 97: Provisioning policy

    Provisioning policy l Corporate customers classified according to internal rating l Quarterly review of loan portfolio l Provisions and action plans reviewed for risk classified customers l New legislation in Sweden introducing general provisions l Nordea´s general provisions deemed adequate 97

  98. Slide 98: Defaulted loans

    Defaulted loans EURm End of period March 02 Dec 01 Sep 01 June 01 March 01 Defaulted loans, gross 3,132 3,114 3,120 3,040 3,059 Provisions -2,291 -2,259 -2,267 -2,122 -2,218 Of which: Specific provisions -1,839 -1,803 .. .. .. Appraised by category -82 -92 General provisions -370 -364 .. .. .. Defau

  99. Slide 99: Defaulted loans by industry

    Defaulted loans by industry (End of Dec 01) EUR 855 m Other companies Agriculture and 13% Households fishing 26% 1% Construction 2% Manufacturing 6% Transport 6% Trade & services Real estate 6% management 11% Financial operations 7% Renting, consulting Shipping and other company 12% servicies 10% 99

  100. Slide 100: Loan losses

    Loan losses EURm 400 361 l Underlying loan losses 321 considerably reduced 300 183 193 213 l No major single provision 200 168 l No change in general 100 59 56 63 45 provisions 0 l Annualised loan loss level in -100 Q1, 0.18% -105 -138 -134 -148 -200 -300 -264 Q1/01 Q2/01 Q3/01 Q4/01 Q1/02 Gross Rev

  101. Slide 101: Comments on certain industries

    Comments on certain industries Real estate l Vacancy rates still low but increasing l Rent levels down from peak but still much higher than original levels 3-5 years ago l Low interest rates help secure cash flow and secondary market values l New construction volumes adjusting to decreased demand 10

  102. Slide 102: Comments on certain industries

    Comments on certain industries Telecom l Operators’ profitability declining due to increased competition and non- productive assets l Slower than expected demand for enhanced services (WAP, GPRS, 3G, Broadband) l Delayed investments in 3G affect equipment suppliers and manufacturers l Consolidation

  103. Slide 103: Comments on certain industries

    Comments on certain industries Aircraft Finance l Stabilising after last years chock effect l US and cross-atlantic operators still suffering l Nordic operators show ability to adjust to new market conditions l No new needs for provisions identified 103

  104. Slide 104: Comments on certain industries

    Comments on certain industries Shipping l Slower economic growth generally affects the industry negatively l Container ships worst hit, tanker rates decreased significantly but from exceptionally high levels l Reefers and product tankers doing reasonably well l Cruising picking up after first shock

  105. Slide 105: Comments on certain industries

    Comments on certain industries Other industries l Automobile industry and particularly subcontractors under pressure l All media companies suffer from reduced advertising income l Capital goods sector under intense competitive pressure as volumes drop l Nordic traditional industries (forestry, pulp

  106. Slide 106: Economic capital

    Economic capital

  107. Slide 107: Economic capital

    Economic capital l 7 different risk categories are incorporated l The measurement period is one year l The confidence level is 99.97% l The economic capital may change over time due to: – the composition of risk exposures – changes in parameters l Economic capital is used for – risk management – per

  108. Slide 108: Economic capital per business area

    Economic capital per business area End of March EUR 10.7bn Other Treasury 8% 6% l Economic capital reduced General by EUR 0.4bn in Q1 Insurance 9% Retail 45% Asset Mgmt & Life 10% CIB 108 22%

  109. Slide 109: Distribution of economic capital - by risk category

    Distribution of economic capital - by risk category End of March Business risk General Insurance 9% Life Insurance 3% 1% Operational 9% Real Estate 8% Credit 56% Market 14% 109

  110. Slide 110: Appendix

    Appendix l Market shares Page 113 l Financials Page 128 l Nordea share Page 138 l E-banking Page 146 l Other Page 152 l Macro statistics Page 156 110

  111. Slide 111: Appendix – Market shares

    Appendix l Market shares *Statistics from Sweden delayed due to technical problems in the Swedish central bank 111

  112. Slide 112: Market shares, household deposits

    Market shares, household deposits % 40 35 34.1 33.8 30 25 20 22.9 22.9 20.4 15 10 8.3 8.7 5 0 Denmark Finland Norway Sweden Dec 01 Feb 02 112

  113. Slide 113: Household deposits - market volume & share

    00 -J 0 100 200 300 400 no DKKbn un NOKbn v- 0 100 200 300 400 9 00 fe 9 -S b- 0 ep m 0 aj 00 -0 -D au 0 ec g- 00 01 no -m v- 0 ar fe 0 01 b- 0 -ju m 1 Norway ne Denmark aj -0 01 au 1 -s g- ep 0 no 1 01 v- -d 0 e fe 1 c b- 02 Market volume 5% 7% 9% 11% 13% 15% 18% 20% 22% 24% 26% 28% au au g -9 0 10

  114. Slide 114: Market shares, corporate deposits

    Market shares, corporate deposits % 60 50 47.7 46.6 40 30 20 22.1 20.2 16.4 16.3 15.0 10 0 Denmark Finland Norway Sweden Dec 01 Feb 02 114

  115. Slide 115: Corporate deposits - market volume & share

    no ju v- n- 0 100 200 300 0 100 200 300 99 00 fe b DKKbn NOKbn -0 se p- m 0 00 aj -0 de au 0 c- g- 00 0 no 0 m v- ar 0 -0 fe 0 1 b- 0 ju m 1 n- Norway Denmark aj 01 -0 se au 1 g- p -0 0 1 no 1 de v- 0 c- 01 fe 1 b- Market volume 02 10% 12% 14% 16% 18% 20% 14% 16% 18% 20% 22% 24% 26% 28% no au v- g-

  116. Slide 116: Market shares, household lending

    Market shares, household lending % 35 30 31.4 31.3 25 20 18.5 18.7 15 14.2 10 9.9 10.0 5 0 Denmark Finland Norway Sweden Dec 01 Feb-02 116

  117. Slide 117: Household lending - market volume & share

    no ju v- n- 0 100 200 300 400 500 600 9 50 0 100 150 200 250 00 fe 9 DKKbn NOKbn b- se 00 p- m 00 aj -0 de au 0 c- g- 00 0 no 0 m v- ar 00 -0 fe 1 b- 0 ju m 1 n- Norway Denmark aj 01 -0 au 1 se g- p- 01 01 no de v- c- 0 01 fe 1 b- Market volume 02 6% 7% 8% 9% 10% 12% 14% 16% 18% 20% 22% au g -9 au 0

  118. Slide 118: Market shares, corporate lending

    Market shares, corporate lending % 50 45 45.3 45.8 40 35 30 25 28.3 28,0 20 15 17.3 17.7 10 14.8 5 0 Denmark Finland Norway Sweden Dec 01 Feb 02 118

  119. Slide 119: Corporate lending - market volume & share

    Corporate lending - market volume & share DKKbn Denmark EURbn Finland 350 32% 50% 300 30 30% 48% 250 200 28% 20 46% 150 26% 44% 100 10 24% 42% 50 0 22% 0 40% fe 9 fe 0 fe 1 au 0 au 0 1 no 9 no 0 no 1 m 0 m 1 02 00 01 1 00 00 01 01 9 0 0 0 -0 0 9 0 0 -0 v- v- v- - g- g- g- b- b- b- n- n- aj aj p- c-

  120. Slide 120: Investment funds - market volume & share

    Investment funds - market volume & share DKKbn Denmark EURbn Finland 32% 300 16 34% 30% 14 250 32% 28% 12 200 10 30% 150 26% 8 100 24% 6 28% 22% 4 26% 50 2 0 20% 0 24% 00 1 98 99 01 00 1 98 99 01 -0 -0 n- c- p- c- n- ar c- p- c- ar ju de de se ju m de de se m NOKbn Norway SEKbn Sweden 160 14% 1000 2

  121. Slide 121: Investment funds, Nordic region

    Investment funds, Nordic region Market volume and Nordea's market share 180 25% 160 140 23% 120 21% 100 80 19% 60 40 17% 20 0 15% 9 0 1 99 00 01 98 99 99 00 00 01 01 -9 -0 -0 n- n- n- c- p- c- p- c- p- c- ar ar ar ju ju ju de de de de se se se m m m Market volume Market share, Nordea 121

  122. Slide 122: Investment funds, net inflow, Norway

    Investment funds, net inflow, Norway Market volume, Nordea volume, and accumulated market share ytd NOKm % 3 500 70 3 000 60 2 500 50 2 000 40 1 500 30 1 000 20 500 10 0 0 -500 -10 -1 000 -20 -1 500 -30 -2 000 -40 0 1 0 1 2 0 00 1 01 00 01 02 00 01 l-0 l-0 -0 -0 -0 -0 -0 v- v- n- n- n- p- p- ar ar a

  123. Slide 123: Investment funds, net inflow, Finland

    Investment funds, net inflow, Finland Market volume, Nordea volume, and accumulated market share ytd EURm % 1000 40 800 32 600 24 400 16 200 8 0 0 -200 -8 -400 -16 0 1 0 1 0 00 1 01 00 01 02 00 01 -0 l-0 -0 l-0 -0 -0 v- v- n- n- n- p- p- ar ar aj aj ju ju no no ja ja ja se se m m m m Market net infl

  124. Slide 124: Investment funds, net inflow, Sweden

    Investment funds, net inflow, Sweden Market volume, Nordea volume, and accumulated market share ytd SEKm 29bn 18bn % 14 000 28 12 000 24 10 000 20 8 000 16 6 000 12 4 000 8 2 000 4 0 0 -2 000 -4 0 0 0 0 00 00 1 1 1 1 01 01 n-0 r -0 j -0 l-0 p - v - n-0 r -0 j -0 l-0 p - v - ja a a ju no ja a a ju no

  125. Slide 125: Market share, equity dealing - Nordea Securities

    Market share, equity dealing - Nordea Securities % 18 Equity market turnover Q1/02 EURbn 16 16.6 Denmark 14.6 14 14.0 Finland 53.0 12 15.1 12.3 Norway 15.7 10 11.3 Sweden 93.6 8 7.5 7.1 6 6.6 5.8 4 4.9 4.3 3.6 2 0 en lm i o nk sl o ag si O kh el nh c H to e op S C 2001 Q4/01 Q1/02 125

  126. Slide 126: Appendix – Financials

    Appendix l Financials 126

  127. Slide 127: Operational income statement

    Operational income statement EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Net interest income 837 852 856 885 872 Commission income 376 363 314 359 361 Trading 136 128 131 128 156 Net income from insurance 116 72 142 185 125 Other 29 37 36 52 36 Income 1,494 1,452 1,479 1,609 1,550 Personnel expenses -586 -56

  128. Slide 128: Commission income

    Commission income EURm 400 l Mixed development on equity 380 376 markets 360 361 359 363 340 l Higher commissions from 320 payments following acquisition 300 314 of Postgirot 280 l AuM up 2% to EUR 108bn 260 240 l Distribution of investment funds 220 in Europe continued to grow 200 strongly Q1/01 Q2

  129. Slide 129: Statutory income statement

    Statutory income statement EURm Jan-Mar 2002 Jan-Mar 2001 Interest income 2,509 3,057 Interest expenses -1,615 -2,125 Net interest income 894 932 Dividends received 5 23 Net commission income 386 365 Net result from financial operations 82 149 Other income 29 28 Total income 1,396 1,497 General admi

  130. Slide 130: Reconciliation of operational and statutory accounts

    Reconciliation of operational and statutory accounts EURm Operational Trading Investment Insurance total to Other Statutory Jan.-Mar 2002 income activities own line adjusment Jan-Mar 2002 Net interest income 837 31 1) 26 6) 0 894 Dividends received 5 9) 0 5 Net commission income 376 6 2) 4 13) 0 386

  131. Slide 131: Reconciliation of operational and statutory accounts

    Reconciliation of operational and statutory acounts 1) Net interest income from trading transactions in Nordea Markets (for 13) Net income insurance (Life & General), including investment activities (and example interest related to swaps etc.), reclassified as trading income in relevant costs), i.e.

  132. Slide 132: Investment earnings - non-recurring items

    Investment earnings - non-recurring items EURm Q1/02 Q4/01 Q3/01 Q2/01 Q1/01 Aleksia/Ilmarinen (Other) 40 Atle (Treasury) 57 Reclassification of securities (Treasury) 68 Total - - - 97 68 132

  133. Slide 133: Restructuring reserve

    Restructuring reserve EURm Originally, Unidanmark 200 l EUR 15m utilised in Q1/02 Utilised 2000 -71 Originally, CBK 90 l Merger integration activities Remaining reserve Jan 2001 219 continued at a high level Utilised Q1/01 -18 Q2/01 -24 Q3/01 -7 Q4/01 -110 Originally, Postgirot 43 Remaining reserve

  134. Slide 134: Synergies under delivery

    Synergies under delivery Realised Realised Realised Target 2003 EURm 2000 2001 Q1 2002* Cost Revenue Total CIB 20 98 121 92 32 124 Retail banking - 20 20 35 47 82 Other business areas 3 - 11 20 51 71 IT - 29 32 55 - 55 Treasury - 21 25 - 15 15 Other group functions - - - 13 - 13 Total 23 168 209 215

  135. Slide 135: Nordea shipping portfolio

    Nordea shipping portfolio Distribution by type of vessel (End of Dec 2001)* Total exposure approx EUR 5.6bn Other dry cargo Combined 4% vessels 2% Crude tankers 15% l Well diversified portfolio Pure car carries 3% by type of vessel Reefers 4% l Focus on large industrial Chemical tankers Misc.loans p

  136. Slide 136: Bank ratings

    Bank ratings Moody’s S&P Fitch BFSR Short Long Short Long Short Long Individ. Nordea Bank F B P-1 Aa3 A-1 A+ F1+ AA- B Nordea Bank S B P-1 Aa3 A-1 A+ F1+ AA- B Nordea Bank D B P-1 Aa3 A-1 A+ F1+ AA- B Nordea Bank N B- P-1 Aa3 A-1 A+ F1+ AA- B Nordea Hypotek P-1 Aa3 A-1 Nordea Kredit Aa1 Norgeskredit

  137. Slide 137: Insurance ratings

    Insurance ratings Moody’s S&P A.M.Best Dansk Kautionsforsikrings-Aktieselskab BBB+1) Tryg-Baltica Forsikring, internationalt BBB+1) A- (excellent) Forsikringsselskab A/S Tryg-Baltica International (UK) Ltd BBB+1) A- (excellent) Tryg Forsikring A/S A12) 1) On CreditWatch with negative implications 2)

  138. Slide 138: Appendix – Nordea share

    Nordea Appendix e Nordea share

  139. Slide 139: Dividend proposal

    Dividend proposal l Per share, EUR 0.23 – 4.1% increase, based on exchange ratio at time of payment (2000) l Total, EURm 686 l Pay-out ratio (Of the net profit, target >40%) 44% l Dividend yield (Calculated on share price Dec 28, 2001) 3.9% l Record date 29 April l Payment date 7 May 139

  140. Slide 140: Nordea vs DJ Stoxx European banks

    Nordea vs DJ Stoxx European banks 6 March 2000* - 16 April 2002 180 160 140 120 100 80 60 Mar-00 Jun Sep Dec Mar-01 Jun Sep Dec Mar-02 Nordea DJ Stoxx European Banks * Date of announcement of MNB/Unidanmark merger 140

  141. Slide 141: Nordic bank shares, liquidity April 2001 – March 2002

    Nordic bank shares, liquidity April 2001 – March 2002 EURm 2200 2000 1800 1600 1400 1200 1000 800 600 400 200 0 April May June July Aug Sept Oct Nov Dec Jan Feb March Danske Bank SEB FSPA Handelsbanken Nordea 141

  142. Slide 142: Shareholder structure, End of March 2002

    Shareholder structure, End of March 2002 3.9% 1.9% 6.0% 22.6% 8.1% International investors Swedish institutions Swedish government Danish institutions Finnish institutions 12.1% Finnish public Danish public 27.1% Swedish public 18.3% Number of shareholders 512,000 142

  143. Slide 143: Largest registered shareholders

    Largest registered shareholders End of March 2002 Shareholder Number of shares Percent Swedish Government 542,015,102 18.28 % Tryg i Danmark smba 185,609,801 6.26 % Nordea Danmark fonden 102,529,423 3.46 % Alecta 98,680,679 3.33 % Robur fonder 78,489,330 2.65 % Nordea fonder 52,358,562 1.77 % AMF Pe

  144. Slide 144: Number of shares

    Number of shares Type of Number of Outstanding Date transaction Subject shares issued shares Jan, 2000 New issue Merita 815,800,287 2,091,067,728 April, 2000 New issue Unidanmark 869,776,488 2,960,844,216 June, 2000 New issue Unidanmark 18,348,501 2,979,192,717 2000-2001 New issue Conversions* 3,473

  145. Slide 145: Data per share

    Data per share Q1/02 2001 2000 19992) 1998 EUR SEK SEK SEK Dividend 1) - 0.23 2.00 1.75 1.64 Shareholders equity per share, EUR 3.90 4.00 3.74 3.43 2.68 Earnings per share, EUR 0.09 0.53 0.58 0.55 0.53 P/E ratio 18.1 11.3 14.0 10.6 11.0 1) Proposed for 2001 2) Pro forma incl. Unidanmark 145

  146. Slide 146: Appendix – E-banking

    Appendix l E-banking 146

  147. Slide 147: Penetration on the net

    Ja 0 5 10 15 20 25 n % Fe -01 b M -01 a A r-01 pr il M -01 a Ju y-0 ne 1 Ju -01 ly A - 01 ug S -01 ep t- O 01 ct N -01 ov De -01 c- Ja 0 1 n Fe -02 Penetration on the net b- M 02 Solo mutual funds penetration rate ar -0 2 Ja % 0 10 20 30 40 50 60 70 n- 0 M 0 ar -0 M 0 ay - Ju 00 ly - Se 00 pt -0 No

  148. Slide 148: E-banking customers

    Ja n 1 1,5 2 2,5 3 3,5 Mill. M -00 ar M -00 ay Ju -00 l Se y-0 pt 0 N -00 ov Ja -00 n M -01 a M r-01 ay Ju -01 l Se y-0 pt 1 N -01 Solo e-banking customers ov E-banking customers Ja -01 M n-0 ar 2 -0 21 Ja 0 50 100 150 200 250 300 n- 0 Ap 0 Thousands ril -0 Ju 0 ly- 00 O ct -0 0 Ja n- 0 Ap 1 ril -0

  149. Slide 149: Payments and log-ons

    Payments and log-ons E-banking payments E-banking log-ons Mill. Mill. 30 25 25 20 20 15 15 10 10 5 5 0 0 00 00 00 00 01 01 01 01 02 00 00 00 00 01 01 01 01 02 1/ 2/ 3/ 4/ 1/ 2/ 3/ 4/ 1/ 1/ 2/ 3/ 4/ 1/ 2/ 3/ 4/ 1/ Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Denmark Finland Norway Sweden Denmark Finland Norwa

  150. Slide 150: Payments, private customers

    Mill. 0 1 2 3 4 5 6 7 8 9 Ja n- 01 Fe Net b- 01 M ar -0 Ap 1 ril -0 M 1 Direct debit ay -0 Ju 1 ne -0 Ju 1 ly -0 1 Payments, private customers Au g- 0 Se 1 Envelope (Giro) pt -0 1 O ct -0 1 N ov Manual -0 D 1 ec -0 1 Ja n- 0 Fe 2 b- 02 M ar -0 2 Others (ATMs etc.) 150

  151. Slide 151: Appendix – Other

    Appendix l Other 151

  152. Slide 152: Corporate Statement

    Corporate Statement Mission Making it possible. By providing a broad set of seamless and easily accessible financial solutions and competitive advisory services, Nordea helps customers where we operate to reach their objectives. Vision We will be valued as the leading financial services group in the

  153. Slide 153: Business structure 1 January 2002

    Business structure 1 January 2002 Board of Directors Group Audit Group CEO Group Corporate Centre Group Staffs Corporate and Institutional Asset Management & Retail Banking General Insurance Banking Life Regional banks Corporate Division Investment Management Denmark Corporate Shipping, Offshore & O

  154. Slide 154: Legal structure January 1, 2002

    Legal structure January 1, 2002 Nordea AB (publ) Sweden Nordea Bank Nordea Securities AB Nordea Asset Management AB Nordea INS Holding A/S Denmark Finland Plc Finland Sweden Sweden Nordea Bank Nordea Bank Nordea Bank Various Various Tryg A/S Sweden AB (publ) Norge ASA Danmark A/S subsidiaries subsid

  155. Slide 155: Group Executive Management

    Group Executive Management Thorleif Krarup Group CEO Lars G Nordström Head of Retail Banking Markku Pohjola Head of Corporate and Institutional Banking Christian Clausen Head of Asset Management and Life Tom Ruud Head of Group Staffs (Group IT, Group Human Resources, Group Identity and Communication

  156. Slide 156: Appendix – Macro statistics and estimates

    Appendix l Macro statistics and estimates Source: Nordea Economic Research 156

  157. Slide 157: Macro data

    Macro data 2001 2002e 2003e Gross domestic product DK 0.9 1.4 2.1 FI 0.7 2.8 4.2 NO 1.4 2.2 2.0 SE 1.2 1.3 3.4 Inflation DK 2.4 1.6 2.0 FI 2.6 1.5 1.6 NO 3.0 1.5 2.3 SE 2.6 1.8 1.7 Private consumption DK 0.6 1.5 2.0 FI 1.4 2.5 3.0 NO 2.2 3.1 2.8 SE 0.2 1.5 2.8 Unemployment DK 5.1 5.4 5.2 FI 9.1 9.5

  158. Slide 158: Gross domestic product

    Gross domestic product Change in % YoY 8 6 4 2 0 Q1/90 Q1/91 Q1/92 Q1/93 Q1/94 Q1/95 Q1/96 Q1/97 Q1/98 Q1/99 Q1/00 Q1/01 Q1/02 -2 -4 -6 -8 Denmark Finland Norway Sweden 158

  159. Slide 159: Inflation

    Inflation % 14 12 10 8 6 4 2 0 -2 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 Denmark Finland Norway Sweden 159

  160. Slide 160: Private consumption

    Private consumption Change in % YoY 10 8 6 4 2 0 Q1/90 Q1/91 Q1/92 Q1/93 Q1/94 Q1/95 Q1/96 Q1/97 Q1/98 Q1/99 Q1/00 Q1/01 -2 -4 -6 -8 Denmark Finland Norway Sweden 160

  161. Slide 161: Household savings ratio

    Household savings ratio % 12 10 8 6 4 2 0 1993 1994 1995 1996 1997 1998 1999 2000 2001 Denmark Finland Norway Sweden 161

  162. Slide 162: Unemployment

    Unemployment % of labour force 20 15 10 5 0 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 162 Denmark Finland Norway Sweden

  163. Slide 163: Credit growth total lending to non-bank sector

    Credit growth total lending to non-bank sector Change in % YoY 15 10 5 0 ch ch ch ch ch ch p t t t t t ep ep ep ep ep e ar ar ar ar ar ar -s S S S S S M M M M M M -5 01 96 97 98 99 00 96 97 98 99 00 01 -10 Denmark Finland Norway Sweden 163

  164. Slide 164: Bankruptcies

    Bankruptcies Number of bankruptcies per month 1800 1600 1400 1200 1000 800 600 400 200 0 94 95 96 97 98 99 00 01 02 1/ 1/ 1/ 1/ 1/ 1/ 1/ 1/ 1/ Q Q Q Q Q Q Q Q Q Denmark Finland Norway Sweden 164

  165. Slide 165: Exchange rate, Euro/USD

    1- SEK 1 -9 0,8 0,85 0,9 0,95 1 1,05 1,1 1,15 1,2 1- 8 4 -9 1- 8 7 - 1- 98 10 -9 1- 8 1 -9 1- 9 4 -9 1- 9 7 - 1- 99 10 -9 Exchange rate, Euro/USD 1- 9 1 -0 1- 0 4 -0 1- 0 7 - 1- 00 10 -0 1- 0 1 -0 1- 1 4 -0 1- 1 7 - 1- 01 10 -0 1- 1 1 -0 1- 2 4 -0 2 165

  166. Slide 166: Exchange rate, Euro/SEK

    1- 1 -9 SEK 8 8,4 8,8 9,2 9,6 10 1- 8 4 -9 1- 8 7 - 1- 98 10 -9 1- 8 1 -9 1- 9 4 -9 1- 9 7 - 1- 99 10 -9 1- 9 1 Exchange rate, Euro/SEK -0 1- 0 4 -0 1- 0 7 - 1- 00 10 -0 1- 0 1 -0 1- 1 4 -0 1- 1 7 - 1- 01 10 -0 1- 1 1 -0 1- 2 4 -0 2 166

  167. Slide 167: Exchange rate, Euro/NOK

    1- 1 SEK -9 7 7,5 8 8,5 9 9,5 10 1- 8 4 -9 1- 8 7 - 1- 98 10 -9 1- 8 1 -9 1- 9 4 -9 1- 9 7 - 1- 99 10 -9 1- 9 1 -0 Exchange rate, Euro/NOK 1- 0 4 -0 1- 0 7 - 1- 00 10 -0 1- 0 1 -0 1- 1 4 -0 1- 1 7 - 1- 01 10 -0 1- 1 1 -0 1- 2 4 -0 2 167

  168. Slide 168: Oilprice development, Brent, USD/Barrel

    1- 1 -9 0 5 10 15 20 25 30 35 40 45 50 0 Dollar 1- 1 -9 1 1- 1 -9 2 1- 1 -9 3 1- 1 -9 4 1- 1 -9 5 1- 1 -9 6 1- 1 -9 7 1- 1 -9 8 1- 1 -9 9 Oilprice development, Brent, USD/Barrel 1- 1 -0 0 1- 1 -0 1 1- 1 -0 2 168

  169. Slide 169: Stock exchange indices

    Stock exchange indices Index 100 = 1990 1400 1200 1000 800 600 400 200 0 31 7 30 7 31 7 31 8 30 8 31 8 31 9 30 9 31 9 31 0 30 0 31 0 31 1 30 1 31 1 2 -9 -9 -9 -9 -9 -9 -9 -9 -9 -0 -0 -0 -0 -0 -0 -0 -1 -5 -9 -1 -5 -9 -1 -5 -9 -1 -5 -9 -1 -5 -9 -1 31 HEX Index Affärsvärldens General Index 169 Oslo Tot

  170. Slide 170: Money market, 3 months rates

    1- 1 -9 2 3 4 5 6 7 8 9 1- 8 4 -9 1- 8 7 1 - -9 8 10 -9 1- 8 1 -9 Denmark 1- 9 4 -9 1- 9 7 1 - -9 9 Finland 10 -9 1- 9 1 -0 1- 0 4 Norway Money market, 3 months rates -0 1- 0 7 1 - -0 0 10 -0 Sweden 1- 0 1 -0 1- 1 4 -0 1- 1 7 1 - -0 1 10 -0 1- 1 1 -0 2 170

  171. Slide 171: Government bond, 10 year

    1- 1 -9 3 3,5 4 4,5 5 5,5 6 6,5 7 1- 8 4 -9 1- 8 7 - 1- 9 8 10 -9 1- 8 1 -9 Denmark 1- 9 4 -9 1- 9 7 - 1- 9 9 10 Finland -9 1- 9 1 -0 Government bond, 10 year 1- 0 4 -0 Norway 1- 0 7 - 1- 0 0 10 -0 1- 0 1 Sweden -0 1- 1 4 -0 1- 1 7 - 1- 0 1 10 -0 1- 1 1 -0 1- 2 4 -0 2 171

  172. Slide 172: Investor Relations

    Investor Relations investor.relations@nordea.com 172

Nordea — Q1 2002 Earnings Presentation on 6ix