Slide 1: Cover letter to stock exchanges
October 28, 2024 BSE Limited National Stock Exchange of India Limited Floor 25, Phiroze Jeejeebhoy Towers, “Exchange Plaza”, Bandra-Kurla Complex, Dalal Street, Bandra (East), Mumbai-400001 Mumbai-400051 Security Code- 539978 NSE Symbol- QUESS Dear Sir / Madam, Sub: Investors Presentation Pursuant t
Slide 2: Q2 / H1 FY25 Investor Presentation
Q2 / H1 FY25 Investor Presentation 28th October 2024 1
Slide 3: Safe Harbor
Safe Harbor This presentation has been prepared by Quess Corp Limited (“Company") solely for information purposes without any regard to any specific objectives, financial situations or informational needs of any particular person. This presentation may not be copied, distributed or disseminated, dir
Slide 4: Q2 FY25 Highlights
Q2 FY25 Highlights Headcount crosses 600,000 milestone – India’s leading Business Services company Quarterly Revenue of ₹ 5,179 crore (9% YoY) and EBITDA of ₹ 196 crore (16% YoY) 3-way demerger: Stock exchange NOC (Aug’24), NCLT first motion completed - shareholder’s meeting on 9th December Gross de
Slide 5: Value Creation Milestones
Value Creation Milestones Post IPO business growth Strategic divestments 7Y CAGR:Revenue 24% & EBITDA 17% Portfolio optimization through divestments with an IRR of 28% Pay back on Investments Shareholder Returns Cash break-even in 7 years on net Dividend pay out of ₹489 crs since FY21 investment of
Slide 6: Contents
Contents 1 Key Highlights 2 Platform-wise Updates 3 Financial Updates 4 Company Overview 5 5 ESG Updates ©2023 Quess Corp Limited. All rights reserved. 5
Slide 7: Key Highlights
01 Key Highlights ©2023 Quess Corp Limited. All rights reserved. 6
Slide 8: Q2 FY25 – Financial Highlights
Q2 FY25 – Financial Highlights Figures In ₹ Cr Revenue %YoY %QoQ EBITDA %YoY %QoQ WFM 3,747 13% 3% WFM 92 5% 4% GTS 625 7% 2% GTS 109 5% 2% OAM 768 9% 5% OAM 37 6% 6% PLB1 39 12% 2% PLB1 (8) 67% 10% Consolidated Revenue 5,179 9% 4% EBITDA 196 16% 4% PAT2 94 32% 16% EPS in ₹2 6.1 26% 12% Head Count 6
Slide 9: H1 FY25 – Financial Highlights
H1 FY25 – Financial Highlights Figures In ₹ Cr Revenue H1FY25 H1FY24 %YoY EBITDA H1FY25 H1FY24 %YoY WFM 7,369 6,536 13% WFM 180 170 6% GTS 1,235 1,148 8% GTS 216 204 6% OAM 1,501 1,395 8% OAM 72 66 10% PLB1 78 72 9% PLB1 (16) (49) 68% Consolidated Revenue 10,182 9,349 9% EBITDA 384 327 17% PAT2 205
Slide 10: Q2 FY25 Financial Updates (Consolidated)
Q2 FY25 Financial Updates (Consolidated) Figures In ₹ Cr Revenue (In ₹ Cr) EBITDA (In ₹ Cr) & margin (%) 9% 16% 199 196 5,179 50.0% 186 188 5,003 190 40.0% 4,842 4,910 30.0% 4,748 168 20.0% 3.5% 3.8% 4.1% 3.8% 3.8% 10.0% 150 0.0% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 4% 4% PAT*
Slide 11: Q2 New Joinee workforce snapshot
Q2 New Joinee workforce snapshot Sector wise additions Q1 Additions in leading States Q1 Operational metrics (Q1) (Net Add of 11,793) 30,229 Gender KARNATAKA 2,834 1,169 BFSI 4,192 2,244 Male Female TAMILNADU 2,341 2,796 Ecom and Logistics 3,937 7,843 WEST BENGAL 1,427 1,750 74% (83%) 26% (17%) CRT
Slide 12: Platform-wise Updates
02 Platform-wise Updates ©2023 Quess Corp Limited. All rights reserved. 11
Slide 13: Workforce Management – Performance Snapshot
Workforce Management – Performance Snapshot Financial metrics Revenue (In ₹ Cr) EBITDA from operations (In ₹ Cr) 13% 5% 3,747 91 92 90 89 3,622 3,476 87 3,430 3,315 2.6% 2.6% 2.6% 2.4% 2.4% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 3% 4% Key developments • Strong sales growth with
Slide 14: Workforce Management – Operational Performance
Workforce Management – Operational Performance Associate Headcount (in ‘000) Associate: Core FTE^(Gen Staff) 16% (18)% 483 498 435 427 405 398 444 452 357 430 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 3% (10)% F&F 31 34 32 36 40 Collect & Pay - Headcount SG&A / Revenue (IT Staff-do
Slide 15: Workforce Management – Segment wise Distribution
Workforce Management – Segment wise Distribution Segment-wise distribution 1% 1% 1% 10% 1% 5% Revenue Headcount distribution distribution 84% 97% General Staffing IT Staffing India Overseas Staffing Others General Staffing IT Staffing India Overseas Staffing Others ©2023 Quess Corp Limited. All righ
Slide 16: Workforce Management – Customer Insights
Workforce Management – Customer Insights Customer Insights (Gen. Staffing) 3% BFSI 4%3% Retail 26% 12% 29% Industrials Customer Top 10 Sector Telecom 48% 8% Concentration Next 40 Concentration FMCG (% Revenue) Others (% Revenue) Others 26% 16% 27% Logistics IT/ITES Customer Insights (QITS) 2% 4% 7%
Slide 17: Workforce Management - Domestic IT Staffing
Workforce Management - Domestic IT Staffing Revenue Contribution % Headcount Contribution % 8% 13% 9% 26% 23% 45% 46% 44% 28% ITeS ITeS Enterprise 18% 13% Enterprise 19% 65% 59% 68% GCC GCC 37% 34% 43% Q2FY23 Q2FY24 Q2FY25 Q2FY23 Q2FY24 Q2FY25 New on-board Contribution % 31% 41% 32% ITeS 16% 14% 10%
Slide 18: Global Technology Solutions – Performance Snapshot
Global Technology Solutions – Performance Snapshot Financial metrics Revenue (In ₹ Cr) EBITDA from operations (In ₹ Cr) 7% 5% 625 604 610 113 588 108 109 584 107 104 17.8% 18.3% 18.8% 17.5% 17.5% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 2% 2% Key developments • 53 ew contracts add
Slide 19: Global Technology Solutions – Operational Performance
Global Technology Solutions – Operational Performance Operating Metrics Revenue Distribution Revenue / Employee (In 000’s) 5% 7% 113 117 120 116 119 150 11% 11% 11% 13% 12% 100 12% 11% 9% 9% 7% 50 0 30% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 31% 33% 33% 28% 3% HRO Records Processed (Allsec: In ₹ lacs) 13 % 4
Slide 20: Global Technology Solutions – Segment-wise Distribution
Global Technology Solutions – Segment-wise Distribution Revenue Distribution (GTS) CLM and Non-voice BPO Sector-wise distribution Customer Concentration (% Revenue) 4% 13% 8% BFSI 13% IT/ITES Telecom/Media 50% 52% Industrials 6% Retail/FMCG 37% Others 17% Top 10 Next 40 Others Geographic distributio
Slide 21: Operating Asset Management – Performance Snapshot
Operating Asset Management – Performance Snapshot Financial metrics Revenue (in ₹ Cr) EBITDA from operations (in ₹ Cr) 9% 6% 768 40 39 39 733 38 37 710 37 36 705 36 695 35 35 35 34 33 5% 5.0% 5.2% 5.4% 4.8% 32 4.8% 31 30 4% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 5% 6% Key develo
Slide 22: Operating Asset Management – Operational Performance
Operating Asset Management – Operational Performance Associate Headcount (in ‘000) Revenue/Headcount/Month (₹ '000) 4% 5% 28 27 27 26 26 26 26 94 95 26 91 91 25 90 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 3% Associate to Core ratio (1)% 200 104 105 100 98 103 100 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 0 Q2'24 Q3'24 Q4'
Slide 23: Operating Asset Management – Sector-wise Distribution
Operating Asset Management – Sector-wise Distribution By Headcount By Revenue 10% 5% 2% 10% 6% 8% 21% 59% 60% 18% IFMS Security Services Industrial Services Telecom Network Services Others IFMS Security Services Industrial Services Telecom Network Services Others ©2023 Quess Corp Limited. All rights
Slide 24: Operating Asset Management – Customer Insights
Operating Asset Management – Customer Insights Customer Insights (IFM + Security) 16% 12% 26% 13% 37% Sector 12% Customer Concentration 1% Concentration (% Revenue) 9% 23% 14% 37% IT/ITES Education Industrials BFSI Top 10 Next 40 Others Real Estate Telecom Healthcare & Hospitality Others Diversified
Slide 25: Product Led Business – Performance snapshot
Product Led Business – Performance snapshot Financial metrics Revenue* (In ₹ Cr) EBITDA from operation (In ₹ Cr) 12% 39 39 38 37 -5 -8 -8 35 -14 -23 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 2% *Historical nos. for Revenue and EBITDA adjusted ex. Qdigi Key developments • foundit sa
Slide 26: Product Led Business – foundit Snapshot
Product Led Business – foundit Snapshot New Search Profiles (‘000) Consumption (Mn) 78% 16% 2,591 2,428 88 86 1,404 74 67 79 1,367 549 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 (6)% (3)% Profile Updates (Mn) Job Posting (‘000s) 61% 141% 879 13.4 624 7.2 6.9 365 439 404 4.3 5.5 Q2'2
Slide 27: Financials
03 Financials ©2023 Quess Corp Limited. All rights reserved. 26
Slide 28: Income Statement
Income Statement Particulars ( in ₹ Cr) Q2 FY25 Q2 FY24 YoY Q1 FY25 QoQ H1 FY25 H1 FY24 YoY Total Revenue 5,179 4,748 9% 5,003 4% 10,182 9,349 9% Reported EBITDA 196 168 16% 188 4% 384 327 17% Reported EBITDA % 3.8% 3.5% 23 bps 3.8% 1 bps 3.8% 3.5% 27 bps Depreciation & amortisation 70 70 0% 69 1% 1
Slide 29: Balance Sheet
Balance Sheet Particulars ( in ₹ Cr) 31-Mar-22 31-Mar-23 31-Mar-24 30-Sep-24 Assets Fixed Assets & Intangibles 1,672 1,814 1,728 1,685 Other Non-Current Assets 579 795 947 905 Current Assets Trade Receivables & Unbilled 2,332 2,689 2,772 3,046 Revenue Cash and Cash Equivalent 604 613 602 587 Loan an
Slide 30: Statement of Cashflow
Statement of Cashflow Particulars ( in ₹ Cr) 31-Mar-22 31-Mar-23 31-Mar-24 30-Sep-24 Profit for the year 251 223 280 205 Cash generated from operations 641 666 673 358 Income taxes (paid)/refund received (73) (199) (144) (14) Net cashflow from Operating Activities (A) 568 466 529 344 Cashflow from I
Slide 31: Segment Reporting
Segment Reporting Quarter ended Particulars ( In ₹ Cr) Sept-23 Dec-23 Mar-24 Jun-24 Sept-24 Workforce Management Revenue 3,315 3,430 3,476 3,622 3,747 EBITDA 87 90 91 89 92 EBITDA % 2.6% 2.6% 2.6% 2.4% 2.4% Global Technology Services Revenue 584 588 604 610 625 EBITDA 104 108 113 107 109 EBITDA % 17
Slide 32: Company Overview
04 ) Company Overview 31
Slide 33: India's largest business services platform, driving productivity for customers
India’s largest business services platform, driving productivity for customers In-store & Industrial Operations Field Sales* Collections* & Maintenance Front End Processes Marketing Omni channel CLM & Installation & After Services* Backoffice Services Sales Services* Compliance Tech Manned & Electro
Slide 34: We lead with technology and innovation
We lead with technology and innovation Digital Hire-to-Retire Technology-led Frontline Productivity Sourcing Digital workflow management Digital sourcing via Qjobs and foundit WorQ WorkTech platform to remotely assign & monitor tasks Recruiting Digitally skilling End-to-end ATS ReQruit platform for
Slide 35: Our Journey over the last 17 years
Our Journey over the last 17 years Platformization Expansion 2019-2024 2014-2018 Initial growth Tech–enabled platforms Business Services • Workforce Management 2007-2013 • Operating Asset Mgmt. • Staffing • Skilling • Global Tech Solutions • Recruitment • FMS • Product-Led Businesses HR Services • S
Slide 36: Our operations are spread across synergistic platforms
Our operations are spread across synergistic platforms Workforce Management Operating Asset Management General Staffing Facilities Professional Staffing Security Industrials Overseas Staffing Telecom Global Technology Solutions Product Led Business CLM Voice White Collar Jobs Non voice BPO Blue Coll
Slide 37: An overview (I/II)
An overview (I/II) Workforce Global Technology Operating Asset Product-Led Management (WFM) Solutions (GTS) Management (OAM) Businesses (PLB) General Staffing BPM FMS Business portfolio IT Staffing HR Outsourcing Industrial Asset Mgmt. Talent Platform International Staffing InsurTech Telco Asset Mgm
Slide 38: An overview (II/II)
An overview (II/II) Workforce Management Global Technology Operating Asset Product-Led (WFM) Solutions (GTS) Management (OAM) Businesses (PLB) #1 staffing player in India One of the top BPM players in #1 operating asset mgmt. co. by #2 job board platform in India domestic market range of services Am
Slide 39: Quess Corp 3.0
Quess Corp 3.0 Simplified corporate structure Enhanced managerial focus Uniquely defined capital allocation strategy Flexibility to pursue independent strategies Clarity of investment thesis Drive strong and sustainable long-term value creation ©2023 Quess Corp Limited. All rights reserved. 38
Slide 40: Quess Corp Demerger
Quess Corp Demerger Quess Corp Limited Digitide Solutions Limited Bluspring Enterprises Limited Conneqt – General Staffing Professional Staffing Integrated Facility Industrial India CLM and India India Management Digital Consulting Services Quess Singapore IT Allsec – Terrier – APAC IT Staffing 73%
Slide 41: Mirror Shareholding
Mirror Shareholding Current Pro-forma for transaction Shareholding Pattern 56.6 43.4 56.6 43.4 56.6 43.4 56.6 43.4 Promoters Public Resulting Co 1: Resulting Co 2: RemainCo: Quess Corp Quess Corp Digitide Bluspring Entity Name BPM and Customer FMS, Industrial Services, and Workforce Management Exper
Slide 42: Value Creation
Value Creation Leverage emerging Become the largest $1Bn+ opportunities in building a staffing company revenue BPM and new India globally customer experience company Scale foundit to gain market share ©2023 Quess Corp Limited. All rights reserved.
Slide 43: Statutory Milestones for Demerger – target closure by Q1 FY26
Statutory Milestones for Demerger – target closure by Q1 FY26 Completed In-Process Not initiated Q1 FY26 Q4 FY24 Q2 FY25 Q3 FY25 Q4 FY25 Application with Stock Filed Scheme of Filed NCLT application Convening of NCLT Final hearing of petition of Exchanges, Corporate Arrangement and Board post receip
Slide 44: ESG Updates
05 ESG Updates ©2023 Quess Corp Limited. All rights reserved. 43
Slide 45: ESG Progress – Q2 FY25
ESG Progress – Q2 FY25 What’s good for society is good for Quess Responsible Citizen Environmentally Conscious The People Company Trusted Institution ©2023 Quess Corp Limited. All rights reserved. 44
Slide 46: ESG Progress – Q2 FY25
ESG Progress – Q2 FY25 What’s good for society is good for Quess The People Company Responsible Citizen Diverse Workforce School Upgradation • 115K+ employees are women (37.4% of Core & 18.2% of Associates) • Adopted 75 Government School focused on providing basic facilities benefits 15K+ students N
Slide 47: ESG Progress – Q2 FY25
ESG Progress – Q2 FY25 What’s good for society is good for Quess Environmentally Trusted Institution Conscious Environmental Management Quality and Information security • Quess is certified ISO14001 • Quess Corp is ISO 37001: 2016, ISO 27001: 2013, and ISO 9001: 2015 Responsible Waste Management Dat
Slide 48: Disclaimer / About Quess Corp
About Quess Corp Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology enabled staffing and managed outsourcing