Singapore Telecommunications Limited · SGX:Z74
Singapore Telecommunications — Investor Day (June 2018)
9 slides from Singapore Telecommunications's investor day presentation, Jun 13, 2018
Slide 1: Singtel Investor Day 2018 Consumer Australia
Singtel Investor Day 2018 Consumer Australia Allen Lew – CEO Consumer Australia 13 June 2018
Slide 2: Consumer Australia is uniquely positioned for growth
Consumer Australia is uniquely positioned for growth Strong Portfolio Multi-channel market of strong sales and position brands service Call centres in Australia, Consumer services India, Philippines 1.2m 10.1m Over 350 stores Fixed Mobile Online • HFC – 396k • Postpaid – 5.3m • ULL – 339k • Prepaid
Slide 3: Accelerated underlying business trends for Consumer Australia
Accelerated Grew NPS Strong net adds underlying business +384k +10 trends across postpaid and prepaid handset, and mobile broadband for Consumer Australia Accelerated Excited customers Delivered Delivered EBITDA network revenue growth growth $7.2b $2.5b Best In FY18 % In FY18 % in test in Australia1
Slide 4: Future growth is fueled by four pillars
Future growth is fueled by four pillars Lead in Lead in Differentiate Lead in customer mobile with exclusive business experience networks premium productivity content 4
Slide 5: Lead in customer experience
Lead in customer experience Self-service via My Optus App Big data analytics for proactive customer care Improving end to end problem resolution
Slide 6: Lead in mobile networks
Lead in mobile networks Continue 4G LTE excellence through extending coverage, densifying cell sites and Massive MIMO Deploy 5G Fixed Wireless with commercial launch in 2019 Start virtualising core and implement intelligent EDGE network 6
Slide 7: Differentiate with exclusive premium content
Differentiate with exclusive premium content Extended Premier League rights until May 2022 Encouraging take up of National Geographic Engaging more customers with Optus Sport App starting with World Cup
Slide 8: Lead in business productivity
Lead in business productivity Operational Lean and agile Product and excellence BOTS organization accelerated processes for customer decisions and improved simplification interactions and AI collaboration in key processes 8
Slide 9: Thank you!
Thank you! 9
Singapore Telecommunications — Investor Day (June 2018) on 6ix