United Overseas Bank Limited · SGX:U11
United Overseas Bank — Corporate Day 2024
15 slides from United Overseas Bank's conference presentation, Aug 14, 2024
Slide 1: Corporate Day 2024: Becoming the Trusted Bank for Generational Wealth across the Region
Corporate Day 2024 Building the Future of ASEAN Becoming the Trusted Bank for Generational Wealth across the Region 14 August 2024 Kuala Lumpur, Malaysia Private and Confidential
Slide 2: There is a sizeable $160 billion annual wealth opportunity to capture
There is a sizeable $160 billion annual wealth opportunity to capture Wealth inflows into & growth in Singapore onshore wealth1 $80b >60% Growth 8% p.a. are Business Owners3 to 20302 >50% $80b are First Generation4 Growth 6% p.a. to 20302 1. BCG Global Wealth Market Sizing 2022 2. Clients with AUM o
Slide 3: Singapore brand, Asian heritage, entrepreneurial roots
Singapore brand, Asian heritage, entrepreneurial roots Our positioning The trusted Asian Generational success, focused on the long-term wealth adviser to ONE bank proposition for clients entrepreneurs & professionals for ASEAN connectivity & footprint their generational success Comprehensive product
Slide 4: We have strengthened our team while driving higher RM productivity versus industry peers
We have strengthened our team while driving higher RM productivity versus industry peers Senior hires to strengthen our management team Highly engaged team Employee engagement score 2023 71% 1 Head Private Bank 2 Regional Market Heads 7 Market Heads 15 Team Heads (+13%pt) Year-on-year Average >20 ye
Slide 5: We have attracted new clients and wealth inflows as we achieve high client satisfaction
We have attracted new clients and wealth inflows as we achieve high client satisfaction … Greater China - fastest Strong customer ~10.6k growing source of new assets Net new assets growth, 2022 - 2023 satisfaction Net Promoter Score (NPS)3 Number of clients >1.6k #2 New-to-bank 2022-2023 Singapore +
Slide 6: … with client-centric "best-in-class" solutions – the foundation for our advisory excellence
… with client-centric “best-in-class” solutions – the foundation for our advisory excellence Discretionary • Expanded our Discretionary Portfolio Multi-asset Advisory Capabilities with Open Architecture Management (DPM) offerings • Tailor-made mandates to cater to client wants & needs DPM Alternativ
Slide 7: We are scaling our franchise as we deliver strong profitability
We are scaling our franchise as we deliver strong profitability Scaling assets Fast income growth Solid profitability AUM ($b) Total income ($b) +30% 1.2 <40% 16% 0.9 CIR RORWA +12% 0.7 2023 2023 88 2021 2022 2023 76 70 Quality income Return on assets (Recurring fee, as % of fee income) (2023, bps)
Slide 8: We will grow and deepen our client engagement with digital-assisted advisory and personalisation
We will grow and deepen our client engagement with digital- assisted advisory and personalisation Continue to scale Deeper Client Engagement through Innovation Digital advisory & Upgrade clients RM productivity tools Our ONE bank Data analytics & AI proposition 8 ## RESTRICTED ##
Slide 9: Upgrade clients: Good success with upgrading "hidden gems"
CONTINUE TO SCALE Upgrade clients | Good success with upgrading “hidden gems”, our organic source to continue to scale Not just a simple transfer. We unlock the value of clients through offering them more sophisticated private bank products and solutions. 2,300+ +38% +35% Hidden gems1 Accredited Inv
Slide 10: ONE bank proposition: Our unique proposition is to bring our entire franchise to our clients
CONTINUE TO SCALE ONE bank proposition | Our unique proposition is to bring our entire franchise to our clients Capitalising on our bank-wide franchise Referrals have delivered strong outcomes Corporate Banking >1,400 Referrals leading to new to 440 clients in Private Bank1 Branch Commercial Network
Slide 11: Digital advisory and RM productivity tools: Tech investment for the future
INNOVATE FOR FUTURE Digital advisory and RM productivity tools | Tech investment for the future Drive deeper client engagement Equip our RMs with digital tools with digital advisory Aggregation of holdings Real-time portfolio consolidated view Real-time view Curated content Personalised content Comp
Slide 12: Data analytics and AI: Leveraging new ways to enhance our proposition and operating model
INNOVATE FOR FUTURE Data analytics and AI | Leveraging new ways to enhance our proposition and operating model Client segmentation, Portfolio construction AI for risk detection personalised propositions and smart trade ideas and surveillance • AI to identify hidden gems • UOB portfolio tool with AI-
Slide 13: Becoming the trusted Private Bank to our clients for their generational success
Becoming the trusted Private Bank to our clients for their generational success Our target segment • Focus on business owners and professionals 145 • North Asia, ASEAN, Single Family Offices and External Asset Managers Our winning proposition 88 • Singapore bank, Entrepreneurial in roots • ONE bank,
Slide 14: Key messages
Key messages We are well We are We will execute The trusted positioned at scale, our aspiring Asian Private to win in the a high-quality programme to Bank with $145b $160b wealth franchise continue to scale AUM target flow market and innovate in Asia for the future 14 ## RESTRICTED ##
Slide 15: Right By You
@ Right By You