Open Text Corporation · TSX:OTEX
Open Text — Vendor Educational Webinar: OpenText/GXS Active Catalogue and Data Requirements (November 2014)
36 slides from Open Text's conference presentation, Nov 18, 2014
Slide 1: Vendor Educational Webinar: OpenText/GXS Active Catalogue and Data Requirements
Vendor Educational Webinar: OpenText/GXS Active Catalogue and Data Requirements OpenText Confidential. ©2014 All Rights Reserved. 1
Slide 2: OpenText: Unleashing the Power of Information
OPEN TEXT Unleashing the Power of Information Leet
Slide 3: Introductions
Introductions • Audra Atkinson- Belk, Inc Director, Merchandise Information • Karen Rushforth- Belk, Inc Director of EDI • Katie Lastowski - Belk, Inc Director, Digital Product Content • Don Wiener - OpenText / GXS Director, Customer Management • Jake Divjak- OpenText / GXS Customer Manager • Kenny
Slide 4: Agenda
Agenda Introduction Retail Industry Data Flow/Product Data Synchronization OpenText /GXS Active Catalogue Overview Critical Requirements for Item set up Belk’s Content Management Overview and Requirements Extended Attributes & Retail Panel EDI Requirements & Concerns Documentation an
Slide 5: Retail Industry Data Flow
Retail Industry Data Flow (Product/Data Synchronization) OpenText Confidential. ©2014 All Rights Reserved. 5
Slide 6: Manual item setup = supply chain inefficiency
Manual item setup = supply chain inefficiency Vendor A Postal Mail Distributor B Retailer New Item Form EDI Small Shop B Supplier C Telephone Specialty Retailer C Wholesaler D Purchase Facsimile Order Manufacturer E Large Retailer D Proprietary Spreadsheet Web Portal Vendor F Online Retailer E • Red
Slide 7: Downstream Impacts of Manual Item Setup
Downstream Impacts of Manual Item Setup Manual and proprietary processes are error prone and costly • The consumer products industry spends over $30B annual on content management (Source: AMR) • Over 30% of records in retailer’s item files contain errors, and each error cost $60-$80 to resolve, not
Slide 8: Active Catalogue Overview
Active Catalogue Overview OpenText Confidential. ©2014 All Rights Reserved. 8
Slide 9: OpenText/GXS Active Catalogue
OpenText/GXS Active Catalogue What is the Active Catalogue: • Retail industry’s leading product data synchronization application • Allowing marketers, manufacturers and suppliers to share their latest product information such as price, style, color, size and more than 600 additional product attribut
Slide 10: OpenText/GXS Active Catalogue
OpenText/GXS Active Catalogue OpenText/GXS Active Catalogue enables item synchronization for supply chain speed and accuracy across your trading partner network OpenText Confidential. ©2014 All Rights Reserved. 10
Slide 11: Belk Active Catalogue Requirements
Belk Active Catalogue Requirements OpenText Confidential. ©2014 All Rights Reserved. 11
Slide 12: Belk Item Setup Call Outs
Belk Item Setup Call Outs If the item is a pre-pack, the following requirements apply: Must use the PU pack type for pre-packs and corresponding component’s must be identified & linked to the pack during initial set up in GXS Catalogue If configuration of the pack changes a new UPC must be pro
Slide 13: Belk Item Setup Call Outs
Belk Item Setup Call Outs Items must be set up using the following: Correct NRF Size codes that apply to the sizing for the item using correct NRF size chart for the product you are selling. Make sure to look at both the primary and secondary description to ensure you are using the correct code.
Slide 14: Belk Item Setup Call Outs
Belk Item Setup Call Outs • Items and packs must be set up timely and accurately in GXS in order to avoid downstream issues. • Packs must be set up at time of item creation. • All UPC and item setups must be complete in GXS a minimum of 2 weeks prior to bulk orders being written and released • Reuse
Slide 15: Granting Access to Belk
Granting Access to Belk Belk is asking that “Unrestricted” access be granted and GMA Compliance Checks turned ‘ON’: Belk Catalogue Account ID = 127043571000 A step by step document on how to grant access can be found in the ‘Product Documentation’ section of the Catalogue User Interface or conta
Slide 16: Content Management Requirements
Content Management Requirements OpenText Confidential. ©2014 All Rights Reserved. 16
Slide 17: What is a CAR?
What is a CAR? CAR stands for Content Acquisition Request A CAR is generated for each UPC that is ordered for Belk.com A CAR holds the details for the Product Name, Brand, and Features & Benefits for the merchandise that will be displayed on Belk.com Providing accurate and complete informati
Slide 18: Web Content Requirements
Web Content Requirements A vendor contact must be set up and trained in the Content Acquisition Request System (CARS) to complete CARS for all Belk.com merchandise Information needed to successfully complete a CAR : Product Information (Name, Description, Care, Content, Marketing Features) S
Slide 19: Sample Requirements
Sample Requirements Samples must be provided for each style that is shipping to Belk.com They must be sent to your Belk contact at least 7 weeks prior to the start ship date of the PO We can color correct certain solid colors. If you have any questions about color correcting, please ask your B
Slide 20: Image Requirements
Image Requirements If utilizing images, they must be provided for each style that is shipping to Belk.com Images must meet our Belk guidelines provided on the next slide. They must be sent to your Belk CARS contact at least 5 weeks prior to the start ship date of the PO OpenText Confidential.
Slide 21: Belk Image Requirements
Belk Image Requirements Product Photography: • Shoot against a white seamless sweep, card or table top • Slight Shadows for visual grounding On-Figure Photography: • Shoot against or neutral colored seamless sweep • Do not crop into model's face (Show all of model's head) • Open space around subject
Slide 22: Extended Attributes and Retail Panel
Extended Attributes and Retail Panel OpenText Confidential. ©2014 All Rights Reserved. 22
Slide 23: Providing Extraordinary Business Value
Providing Extraordinary Business Value Features Benefits • Over 600 product • Reduce receiving costs item attributes and and speed merchandise images to selling floor • A variety of • Present a compelling implementation multi-channel options from manual experience to to highly automated consumers •
Slide 24: With over 600 GTIN-level Attributes and Images
With over 600 GTIN-level Attributes and Images UPC/EAN/GTIN NRF Size Code Discontinued Date Color Description Published Cost UPC Type Catalog NRF Color Code MSRP Pre-Pack Components (Vendor) Size Description Change Date & Quantities Min. Order Quantity Booking Date Country of Origin Max. Order Quant
Slide 25: Benefits of Extended Attributes and Images
Benefits of Extended Attributes and Images Size, Color Info Additional Attribute Info Complete information enables the customer to be better informed before purchase. OpenText Confidential. ©2014 All Rights Reserved. 25
Slide 26: OpenText/GXS Retail Panel
OpenText/GXS Retail Panel Many different retailers participate across different segments of the industry. Over 120 participants representing over 50 retail industry leading companies Regular conference calls - annual meeting at Enterprise World Common goals: ⁻ Understanding of required attri
Slide 27: OpenText/GXS Retail Panel – Continues to Grow
OpenText/GXS Retail Panel – Continues to Grow A&P Gloria Vanderbilt Puma North America Adidas Group Godiva PVH Amazon Gordmans Quiksilver Bealls GS1 Ralph Lauren Belk HBC Remac/J Renee Big 5 HH Brown Saks Bob's Stores Holt Renfrew Sears Holdings Boscov's JCPenney Shoebacca Brown Shoe Jones ShopBop B
Slide 28: GS1 Extended Attribute Guide
GS1 Extended Attribute Guide • The example here is taken from the GS1 Extended Attribute Guide Available on the GXS landing page. http://www.gxs.com/cat alogue_extended_attrib utes OpenText Confidential. ©2014 All Rights Reserved. 28
Slide 29: OpenText/GXS Customer Focus for 2014-2015
OpenText/GXS Customer Focus for 2014-2015 Partner with key retailers and vendors on the GS1 Committees: ⁻ Phase 2 of General Merchandise and Apparel ⁻ Sporting Goods ⁻ Hardlines Partner with key retailers on enablement of extended attributes and images: OpenText/GXS Program Support includes: ⁻
Slide 30: EDI Requirements and Concerns
EDI Requirements and Concerns OpenText Confidential. ©2014 All Rights Reserved. 30
Slide 31: EDI Requirements
EDI Requirements Every Vendor must set up EDI with Belk for the following Documents: 850 Purchase Order 810 Invoice 856 Advance Ship Notice (ASN) 997 Functional Acknowledgment. Other EDI Documents currently available include: 852 Point-Of-Sale Data 860 Purchase Order Change • New and
Slide 32: EDI Concerns
EDI Concerns All Invoices and ASNs should be consolidated by DC. There should be one ASN per DC which may contain multiple POs for multiple stores. All ASNs must be sent to Belk when the doors close on the trailer and the SHIP DATE must be within the ship window. If the Purchase Order is at
Slide 33: Critical Requirements
Critical Requirements The 5 requirements listed below are not an all-encompassing list of Belk requirements. # Requirement 1. Item Setup: Items and packs must be set up correctly in GXS in order to avoid downstream issues. 2. Packs in Single Cartons: Any pack that is defined must be able to be shipp
Slide 34: Documentation and Support
Documentation and Support For all of the latest information and documentation pertaining to the Belk Data Sync Initiative, please visit the Belk Landing Page at: www.gxs.com/belk Or Visit the ‘Vendor Info’ section at www.belk.com OpenText Confidential. ©2014 All Rights Reserved. 34
Slide 35: Questions
Questions Questions about todays information? Please contact: jdivjak@opentext.com OpenText Confidential. ©2014 All Rights Reserved. 35
Slide 36: www.opentext.com
www.opentext.com twitter.com/opentext facebook.com/opentext linkedin.com/company/opentext