Ehealth, Inc. · NASDAQ:EHTH
Ehealth — Q2 2025 Earnings Presentation
13 slides from Ehealth's earnings presentation, Aug 6, 2025
Slide 1: Q2 2025 Financial Results
Q2 2025 Financial Results ©2025 eHealthInsurance Services, Inc. 1
Slide 2: Safe Harbor Statement
Safe Harbor Statement Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the federal securities laws. Forward-looking statements generally relate to future events or our future financial or operating performance. Forward-looking statements in this
Slide 3: Q2 2025 Earnings Highlights
Q2 2025 Earnings Highlights eHealth delivered a strong quarter with results that exceeded internal expectations. The company also began the critical preparation process for the Medicare Annual Enrollment Period (AEP). Q2 2025 total revenue of $60.8 million decreased 8% YoY and was ahead of interna
Slide 4: Q2 2025 Revenue and Profitability Reflect Recent Changes in Dual-Eligible Regulations
Q2 2025 Revenue and Profitability Reflect Recent Changes in Dual- Eligible Regulations Revenue ($, MM) GAAP Net Loss ($, MM) Q2 ‘25 revenue reflects a more pronounced seasonality that is $65.9 expected to shift some (8%) ($17.4) dual-eligible $60.8 enrollment volume ($28.0) from Q2 & Q3 into Q4. Q2-
Slide 5: Q2 2025 Medicare Segment Performance
Q2 2025 Medicare Segment Performance Medicare Segment Revenue ($, MM) Medicare Segment Gross Profit ($, MM) (1) Medicare segment revenue declined 2% YoY $59.2 (2%) $58.1 $19.1 driven by lower Medicare $15.2 26% submissions.(1) Segment profitability reflects tail revenue, lower enrollment volume, and
Slide 6: Medicare Unit Economics Show Heightened Seasonality and Consistent LTV Performance
Medicare Unit Economics Show Heightened Seasonality and Consistent LTV Performance Q2 variable marketing cost per MA-equivalent(1) MA LTV ($) Total Acquisition Cost per MA- approved member equivalent(1) Approved Member decreased 7%, driven by 3% $934 $1,056 $1,087 favorable channel mix $927 1% and s
Slide 7: AEP Preparation is Well Underway
AEP Preparation is Well Underway Sales & Marketing Technology Retention • Leveraged insights from • Rolled out an enhanced • Successfully piloted AI- the most recent AEP sales org structure that powered voice agents in cohort, which is blends full-time and Q2; plan to scale during AEP demonstrating
Slide 8: FY25 Strategic Objectives
FY25 Strategic Objectives 1. Continue to grow our distinct consumer brand across all direct marketing channels and beyond our Medicare Advantage products. 2. Evolve and optimize consumer-centric retention efforts from policy submission to effectuation and through subsequent renewals with a goal to i
Slide 9: FY25 Guidance
FY25 Guidance We are updating our previously issued guidance ranges for FY 2025. Guidance includes an updated estimate for positive net adjustment revenue in the range of $29 to $32 million, compared to the prior range of $11 to $20 million. 2025 Full Year Original Range (in millions) Updated Rang
Slide 10: Appendix
Appendix ©2025 eHealthInsurance Services, Inc. 10
Slide 11: Definitions
Definitions Submissions describe applications that are submitted by individuals online through our eHealth platform or completed with the assistance of our benefit advisors where the individual provides authorization to the benefit advisor to submit the application to the insurance carrier partner.
Slide 12: Reconciliation of GAAP to Non-GAAP Financial Measures
Reconciliation of GAAP to Non-GAAP Financial Measures (1) Refer to slide 11 for definitions of our non-GAAP financial measures. ©2025 eHealthInsurance Services, Inc. 12
Slide 13: Reconciliation of Guidance GAAP Net Loss Attributable to Common Stockholders to Adjusted EBITDA
Reconciliation of Guidance GAAP Net Loss Attributable to Common Stockholders to Adjusted EBITDA (1) Refer to slide 11 for definitions of our non-GAAP financial measures. ©2025 eHealthInsurance Services, Inc. 13