Zozo, Inc. · TSE:3092

Zozo — Start Today — Q1 FY2011 Earnings Presentation

47 slides from Zozo's earnings presentation, August 2010

  1. Slide 1: Closing of Accounts Briefing Material 2010.04.01-06.30

    FR2AZSFSAR BIO EMRG (Fat 22 4 A1B ~# R226 A308) RAR SAH CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -06.30

  2. Slide 2: Slide 2

  3. Slide 3: Q1 FY2011 highlights and agenda

    (9 START TODAY CO.LTD. CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 11/03 FA B1O+HANTITh 1.055 BmRRSHK (ste sem “ELS 4,891 BAA (Al FB 59.3 %iH) ‘HRRRS 11,233 BF (Ai SRB 70.7 0H) 2.BRURZ BARA EY-—7 Bit SAR 23.0% (HFA 17.2%) BRAN 11258 DA (Al EBL 112.6 tH) 3. FS) ter MO AMI LHF SS PIO++WARBR

  4. Slide 4: Q1 FY2011 results summary

    (@ START TODAY CO.,LTD. CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 11/03 FABIO +HeBRRORZ P.03 (fi : AAA) 11/0338 aE wvoam | s1/00m . m ate 20% 200 ENA SE 3 me tee oe Fe) WA He Rit? a F Mie wees ‘Moo WRS112.31 (AE IBLE +70.7%) FL ie 4,891 3,071 +59.3% 9,690 50.5% | sxe le T CHU 1165 BA A

  5. Slide 5: Merchandise volume trend

    oe START TODAY CO.,LTD. CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 5c £ i OD te 5G Ee 1d UR BB = He BIE F MEER ROM REF Bee 50.5% “MRM +59.3%O AW the nN i o s 4 — WTO be B shes eaH 18,000 BheeLe 1 7,1 59 1 I | 1 1 i] { | I I | 1 | I I P.04 (FA) 04/03 05/03 06/03 07/03 08/03 09/03 10/03

  6. Slide 6: Merchandise volume (quarterly)

    i.) START TODAY CO.,LTD. P.05 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 5c be OD He (EA) + 8A 5e ES MR BA = HES ATRL NPR LM +41.2%, BERBER +93.2% - BERBER 20103AMF19 24.4%, 20113 AM 10FH 25.1% 6,000 MMA LS OKRA SaH 5.000 Beets 4,000 3,030 0 -24L7 — , 2,410 76 52 2,000 777 771 09/C3 A 0

  7. Slide 7: Merchandise volume (BtoC)

    (9 START TODAY CO.,LTD. P.06 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 Fi om AY GR rei OD HE 1411/0329 1O 4H OM MBBl4 112.31. 411/03 81 +O SDR 4 85.418 Bic Rik & FH eek BtoB} BRMRS(SEMRBICSC) 10 8.3 1 (aA) -QOPRMESHRRB 1057 FFA, SEMMBCAHSHM A: 0.6 % (BtoBERK) 500 WMA reSMSRRORS (AHR) 45

  8. Slide 8: Net sales trend

    (9 START TODAY CO.LTD. P.07 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 Fi an AY A res OD HE HS ( OO +E HA) MO RIORCRRE EY —7 AIR + 46.5187 (+70.7%) 130 WMA reSMSRRORS (AHR) 120 BO ANT SS SRF RWARS (SERB) 110 10/0398 10/0398 10/0398 11/0398 #20 3a %4Q Bia 09/0398 09/0398 09/0398 09/0398 B

  9. Slide 9: Merchandise volume by brand category

    (9 START TODAY CO.,LTD. CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 fk 5c BIB OW ba P.08 (Hf | AF) 11/03 55 1 Bij 5 (a) HA ms GIRS) a RR 45 EB tk RR FE EB bk i 8 EIS A at 1,872 38.3% 1,296 | 42.2%) M3.9%| 27 -WAY IPE STEER OM BI Af & 289 5.9% 255 8.3%) M2A% | HEHGCLSAF ROME wine e 282 |

  10. Slide 10: Operating income trend

    i. START TODAY CO.,LTD. P.09 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 BRil® > SRilmEOnB SRNL BA RABe Y—7 RIRMBLE +112.6 % 4,800 : 30.0 4,400 EER te ! + BE FB H(%) | 4,000 \ | 25.0 i 3,600 | 1 3,200 i 20.0 t 2.800 | 1 2,400 I 15.0 1 2,000 \ 1,600 | 10.0 1 1,200 800 5.0 400 (ABA) (%) (F

  11. Slide 11: Operating income and margin (quarterly)

    ic] START TODAY CO.,LTD. P.10 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 BRIG + BRilR EOS (+t) OS RBH LEBER Sie ee 1,200 30.0 a ew Fe 1.135 1125 @ BF FBR %) 25.0 20.0 15.0 % 09/C3 8 09/03 09/0358 09/0398 10/03 98 10/02 94 10/0398 10/CE 11/0398 Bia B20 B30 B4a Bia B20 B30 m4a Bia

  12. Slide 12: Cost of sales and expenses

    (9 START TODAY CO.LTD. CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 FryYi7V7O-OHk*EB P.11 (Bf : BAA) "iB moe EASE, EMA Le te Peau A200 A153 AGT KARBFORY (MEL +3.88F9) Bxamces 4106 249 057 maa (ast@dir ro -yaze) nn 4389 4309 480 “iRanomm at .270F9) RIAA BHO 6.456 | 4,600 1,856

  13. Slide 13: Slide 13

  14. Slide 14: Number of shoppers

    (9 START TODAY CO.LTD. P.13 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 SARONHB BERRI IHBT 5b RIOT MAREE SR MILHKE ot BiB ARRSSAM 420,7441 “RIFRMt +59.0% (KES EREADMERTSOXN<. AU/VEDUIEMRELH 2,500,000 2,028,707 —Trrprn 2,000,000 05/03 06/03 07/03 08/03 09/03 10/03 11/03 mia

  15. Slide 15: Active customers trend

    ie] START TODAY CO.,LTD. P.14 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 OHH BOM S AR MIS AMA EIQ-A4QI RC BBREV—7 “MM SAR MEA +45.1% -SHAOCMRBICLH,. ZOZOORM EAL. HRSAORAW. 300,000 266,756 250,000 200,000 168,440 150,000 100,000 O7/03MR O7/U3M UI/UIMA O7/UIMR UB/USMR OB/UIMA O8/UIMR UB/U

  16. Slide 16: Customer trends

    ic] START TODAY CO.,LTD. P.15 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 O+HRORMRMROVREP ITI FSARM PIF 4 7RR=BF1 FUNC 1BUEMALKSA MRP IT 1 FSR SMEBKEEY—-7 31 DEM BSLAMMSR DIS, 55.6% PF IT17 SAE 250,000 W a7 771 7SR- + BBA GABON S EB (1) BARR BSADISE. MMICP ITF {LLASA (H2) 200,000 (m1) BA

  17. Slide 17: Number of shipments

    i.) START TODAY CO.,LTD. CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 PIF1FSZaR POF17SAR=8F1 FUR 1B UERALK EA FIF4 ASA S MB lc 18 M0 “WERE + 387,812 4 (RMB ALE +69,830A) 1,000,000 801,486 700,000 648,932 545,284 500.000 436,455 ae 400,000 406,339 300,000 200,000 100,000 (Q | m, 09/0398 09

  18. Slide 18: Customer demographics

    (@ START TODAY CO.,LTD. P.17 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 & BIB TE corcaxma) SAREMOHETEKE CREEL BSE SK OM MM ‘TVCMO SERIE MARR HCHO*LPH- ARWADSAM 1 Vit M. 140,000 120,000 FUN = FHI 9% At 4% 100,000 hE -e 8% Rit 7% : 80,000 MEN WOMEN 6, 9, 45. 55 h Re - His 27% pa 40% 000 4

  19. Slide 19: Page views

    (9 START TODAY CO.,LTD. CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 PV & (2) BEt WORE. 6ADPVADLELAR *6GA25B SW AS-hKLEE Et—WMUICTVCMOBBIC LY. CGADSHPVARP ER 700,000,000 600,000,000 400,000,000 300,000,000 200,000,000 100,000,000 (PV) BW iPVS* UORADRE | ea Bec Btirn 2005 2009 2009 2008 200

  20. Slide 20: Shipped merchandise volume

    ic] START TODAY CO.,LTD. P.19 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 SF 35) th tor Sih ( SF EE 3) 2 HEB FD Hy SERA EC SRORRM SAMMOMMATRI CCI LOH SF 3) ch tar BB fii bt (Bl 4 (8 fa) E39 HM 11/0399 9810 13,134 FH (EMH +11.1%) 1AM OM AL 10/03999810 54.2%, 11/03K31Q 40.6% “i MH 10/03%99

  21. Slide 21: Number of items

    (9 START TODAY CO.,LTD. P.20 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 PITFTAIIFBSAIAHLVOFMBAZR HH ey HO ACHE. FRA SR t BA 60,000 55,000 51,228 51,212 51,019 50,000 a 45,000 40,000 (FA) 09/0398 09/038 09/0398 09/0398 10/0398 10/0358 10/0398 10/038 11/0398 Bia %20 %30 B4a Bia %20 %30 B4

  22. Slide 22: Inventory and items trend

    (9 START TODAY CO.,LTD. P.21 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 Hh far 1 28 He 33 Hh far fF 3X & IG Bl Ic HE “MMM +43.7% 1,200,000 1,000,000 967.533 776,491 800,000 723,513 615,935 600,000 416,620 400,000 376,407 358,835 351,354 a —_i_ 200,000 (fF) 09/0398 09/038 09/0398 09/0398

  23. Slide 23: FY2011 Expectation

    11/03 #A $28 / fy EXPECTATION

  24. Slide 24: FY2011 initiatives

    (9 START TODAY CO.,LTD. P.23 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 11/03 FARBQOM RANI LGRRMV av TARA A-TFVFPE ‘AAV REMRSR Syav7 ‘AAP RSBRRE 345 av7 A-ToFE 2.ZOZOVILLA(<[ Paul Smith] #4—-7v —— 3.BtoBBR® X*-A-BHECKE SRKAA-FYOMMRFEVI—-Z [PAL CROSET ONLINE STORE] #HXBH/ VIL [MELROSE ONL

  25. Slide 25: FY2011 forecast

    (@ START TODAY CO.,LTD. P.24 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 11/03 HAAR RMP - AE REC) | RLS 230.0 fF 34.0 SS Ft 46.0 @F 42.2 #2 98 Fl 3 46.1 A 42.0 24 08 fi Ft 25.8 12 38.8 1 #24 HW) 4 HA A Fl Bt 7,053.57 A - 1k YAY BAR (FE) _ 1.7508 - (ES AR) TT ir ( BRE (%) AAP ROM BRM BBLS

  26. Slide 26: Slide 26

  27. Slide 27: ZOZORESORT

    (@ START TODAY CO.,LTD. P.26 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 mHE Vay 44t7 IL-7 O pith BR games 1,000em Gd DRS O he oe Bo i ARS EH FS 100 «mr “BRET Py Ya vec” [ZOZORESORT] “TRY a vEC” TAR-bhRO FTI : _ 2 (FA) 08/03 09/03 10/02 11/03

  28. Slide 28: ZOZORESORT logistics

    (9 START TODAY CO.,LTD. P.27 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 a i. Th dm ih K RK HB JryvavECTimic ME ZBS, ZOZORESORTOK KE HHS—FA, ECR LWRAEI Py Yay RAO RASMRSHS Bsr ee MB Af-bhoF (WRG (PRE) WB Z0Z OM He (RE) PIR BR 1,000 faF

  29. Slide 29: Business scheme at period ending March 2011

    BUSINESS SCHEME AT PERIOD ON March, 2011 f / j y 201153A MES te, jf

  30. Slide 30: FY2011 business plan revolutions

    (@ START TODAY CO.,LTD. P.29 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 2011 3A HAS & at Bl PK O1ETIDay 1MillionJe@TMEICRATER = in 0) 1 o}o}e) Revolution > lenmcee! Th ramcmee, SB r2s—hposreal (Industry Revolution) i “(Consumer Revolution) (Starttoday Revolution) “

  31. Slide 31: ZOZOTOWN business

    (@ START TODAY CO.,LTD. P.30 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 AKV#BEERSR ——————————=——X—K—SHE=—=_" Bc RRS AR: 40,900 BAR (eM +62.0%) ERBHYATL —RRHR B14 PI B-SRARCOBA CRP ZOZOA DEMO ESF. FH > Mil O MM EDK «1 a CEM SEH FE EMBED MRE EDSIET MA RKOMD ARC, BECRBOP> Vy FERS *ZOZO( EM

  32. Slide 32: BtoB business support

    (@ START TODAY CO.,LTD. P.31 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 AVY tah # SR —— Md Rm BR: 11. 000R ARF (ais tle +9.8%)* mak TSRO A TRH MEARA7DY KOAM: HE Ly OWWRT ILO RAG BR RICE DL, BIILEO MME MA 3 I+ BRS] D 5H 1 ‘BAR S| BROF Oy IER “WM EMA—7>L tasos-DOVER STREET MARKETEIUS, #2 (

  33. Slide 33: Merchandise volume composition

    (@ START TODAY CO.,LTD. P.32 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 X-7A-BHECREBR — BmRRe BR: 3.6008AF (eM +154.9%) Bl FER i teh bt. BiG SAMI25 IIIA, P77 1 FRRMES,227A ‘BAR. VIF FSARI AM. RMS MICH BL AIC RHIDHS. *ZOZOSHOSAR. VIFIFSARICMECKERED MALTA. MH E TC. MFR MU AORMRMR HARSH Y y

  34. Slide 34: Merchandise volume by cohort

    (@ START TODAY CO.,LTD. P.33 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 SAAR oRRS | ZOZO#A MES A335 0A + MMBSSAILEA = 5198F (P.34 FR) (P.358FR) ee r BatECS& 368A (P.328) 4 JUV eF

  35. Slide 35: Shipments and unit data

    (@ START TODAY CO.,LTD. P.34 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 Be eo Mike >: RFSA 335 A ne BLUFF IT 47 BAW 576 813A X 1ASK SRA SH O58075H=# 335A (#I-G) (#I-H) (BtoBit SE Ev) Ea Rate ae [/ 20t07am | 2000/am | 2008/am | 2007/2 | 2007/3mm| tt ae A RBRAMGRS BAC) (AD 780,795| 460,96

  36. Slide 36: Initiatives

    (@ START TODAY CO.,LTD. P.35 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 RRM oo Rik : M#RMEESA 184 fA MMS AMS 150 DA xX BEL IT 14 7H44%HX1 AGEL" OFBMBA ZR 28,000 FH =184 2 (BtoBIt SEL) RMS ABs BRISOFA 2010/4/20R2E 2009/4Ai 2008/44 as _ | wane (A) 29.730 35.567 | 31,326 - KSaeReeReR GAA) 3

  37. Slide 37: Quarterly comparison

    (@ START TODAY CO.,LTD. P.36 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 “IreyvavEC’=[AZ-—khITFT] (cS 0 oR I Th fe (RIPIVYVYALWEBARH RABY N-L-YxorvhOF SHH PBR Iryyalyrv{ss (CHELEA-FYaLvv¢eTk"CROWN JEWEL’4 BBLS RARE HIDOL Va LW ERAS * PIXNLWVT V—7y bikz | PINLWRRCDY—-FTy bhMX *VISVIVEC BR

  38. Slide 38: FY2011 forecasts

    (9 START TODAY CO.LTD. P.37 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 er Me ANBABAmoRRKe £% RRMSA 184 BA 11S MS BEB Raa — za RH - FH 1OCTOMMARRA IF BAK Hie IR (A) 189,184 168,440 £20,746 *1QLLRETVCMOARHEICAE. MMS ABN -—AOMREDS. PIFAT BABA) 98.548 94,074 ALATA q QHIS6A25APSNCAM DA) PIFIT

  39. Slide 39: FY2011 forecast by segment

    (@ START TODAY CO.,LTD. P.38 BRIEFING OSING OF ACCOUNTS FI MATERIAL '010.04.01-06.30 2011 F 3A RY B a MRE (%) ALS 23,000 aA 34.0 Be RRS 55,500 a7F 49.8 #8 #8 Fil 28 4,610 8AR 42.0 | (75 2 ARB AR) rs BRE (%) APES HR | 11,00085R| 9.8 lacvaneaee 40,900 am 62.0 i etetcdelakeiidelahdal 3,60085R) 154.9

  40. Slide 40: Slide 40

  41. Slide 41: ZOZORESORT

    (@ START TODAY CO.,LTD. P.40 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 RELR (SOZO) & BIE(SOZO)NI vF-—Ry KENYUV—Fb ZOZORESORT IryvvayvyyPBekxtyY BO HRS -H<- ESAS MANECNY-EACEH 50 Ro RS Aa ° , ~ ¢ . RY byYaveys i! SEY avIO H4 KICBRSALOD HER, RRTEY-EZ , tmmRB-EA BIS fl < | {EAS BY O-K | ‘B

  42. Slide 42: ZOZOPEOPLE and ZOZOTOWN

    (9 START TODAY CO.,LTD. P.41 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 SUY-EZORE ¢& He ZOZOTOWN ZOZOPEOPLE “EARAMMOI ryyaryayEL It th SER OR ES ICSEL ENS REY Th YRFILFHI EMR TX TAH CHS -1—¥—-HACOMRHAY FTAE DURUASKCOBACH R-BRSBS 4 ZOZOQ&A ZOZONAVI ‘AS ORMEREOBUI-+-AtCRR "SHO rpyvaryay74

  43. Slide 43: ZOZOTOWN merchandise

    (@ START TODAY CO., To. P.42 c LOSING OF ACCOUNTS BRIEFING MATERIAL 04.01-06.30 269% RERCE27.0%) 1214756 L 365.8624 | BREGIPyvavaIavrK RE : : ; RHE (hk@AtheAyaAEC, Tie YE rH cE BA | K 2198 FPIVAYHEDEESE

  44. Slide 44: Initiatives

    (9 START TODAY CO.,LTD. P.43 CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 i Oo & FF th “PINLVECEL THANRARE _ ——_—— ‘HET Py Yara COR A HSH ML - AB CECICR SHR eR - VAT LIT UT Y.Ditetc. rs “RANI rPyVaviamrxs 17 & ft “OT VUTFINEWARFEAONSA “Roaltc OE & BAH

  45. Slide 45: Business initiatives

    (@ START TODAY CO.,LTD. P.44 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 ECB Ah? Ee RS SF (B tt 7) ZOZOTOWN EMT, Ff -FO-APHA=—-KEASEOD4HAVY HY av Fe RR. FIVEX-A-LVEMERU DORE TSHX. LB = Say 7ORRDRE Ab PEE Sw SR (2 it 7) ZOZOTOWNE([ET,. AFF FYE VPO-APE-AAZEG ELQ1H OAL II YY av AFP OBSERERE.

  46. Slide 46: Other initiatives

    (@ START TODAY CO.,LTD. P.45 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-06.30 EQ {th XxF4PVBFR hy TS N-PRORREBRN-—LHERBOLKE HEME. Rie = Bot tH-kKBF #88 —K[TZOZOCARD] (KT YKH-KARSHEBM) CHA. LR = Fey VOR X FWAE + VayeD ORR x ERE EO ttt MH He FMA. AASAY—-EX [ZOZOPREMIUM]

  47. Slide 47: Cautionary note

    (9 START TODAY CO.,LTD. CLOSING OF ACCOUNTS BRIEFING MATER! AL 2010.04.01-06.30 RAIS, SHAR Se CHRUL KEK KLODRHTH 4), RADMBEAHWCTSENTHHW EKA. AARNE S NTS RMPBROUBKPAMICOSELTISZ, RAS ra CAF ORES RIC BOS et CH LE EDNDTHVNET. PRS SEC ECTHERZRONELTHE), RRORKMIS CHSONHKRARBLERZERAMHVET.

Start Today — Q1 FY2011 Earnings Presentation on 6ix