Natwest Group Plc · LSE:NWG
Natwest — Deutsche Bank Financial Services Conference 2017
8 slides from Natwest's conference presentation, May 30, 2017
Slide 1: Deutsche Bank Conference
Deutsche Bank Conference Alison Rose, CEO, Commercial & Private Banking 30th May 2017
Slide 2: CPB is a key pillar in the Bank's strategy
CPB is a key pillar in the Bank’s strategy RBS blueprint for lasting success CPB - improving customer service Commercial NPS2 20 +21 c.51,000 15 customers 10 5 0 Commercial Competitors …and delivering for RBS Group Revenue RWA Op. Profit 35% 33% 43% 2 (1) Excluding litigation and conduct costs, re
Slide 3: Market leading franchises and clear proposition
Market leading franchises and clear proposition Commercial & Private Banking Commercial Banking Private Banking RBS International Commercial & Corporate High Net Worth Jersey, Guernsey, IOM £2m+ Turnover individuals UK No.1 SME Bank & Gibraltar >£1m Investable Assets Top 3 market shares in each No.1
Slide 4: Transforming the business to achieve our vision
Transforming the business to achieve our vision Vision #1 for customer-service, trust and advocacy by 2020 1 2 3 4 5 2017 Priorities Digitise Generate Invest in our Deliver the ring- Simplify our customer sustainable people fenced bank business experience growth Key New Determined Capital Ring-fence
Slide 5: We've been digitising the customer experience…
We’ve been digitising the customer experience… From front… …to back • New Bankline: a new best in class Lending Transformation Commercial online web access tool • Improving our digital lending application for • Esme: unsecured and alternative < £35k loans lending solutions • Aims to provide > 80% of
Slide 6: Delivering significant growth, supporting the UK economy
Delivering significant growth, supporting the UK economy Sustainable growth across a diversified portfolio Key enablers Gross L&As (£bn) • Increasing referrals across our business, 98 101 helping meet more of our customers’ needs 87 31 33 • Enhanced pricing discipline helping to 28 2 2 support margi
Slide 7: Q&A
Q&A
Slide 8: Forward Looking Statements
Forward Looking Statements Cautionary statement regarding forward-looking statements Certain sections in this document contain ‘forward-looking statements’ as that term is defined in the United States Private Securities Litigation Reform Act of 1995, such as statements that include the words ‘expect
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