Sasol Limited · JSE:SOL

Sasol — Investor Presentation (January 2023)

41 slides from Sasol's investor presentation, January 2023

Slide 2: Introduction
Introduction A supply chain is an entire system of producing and delivering a product or service, from the very beginning stage of sourcing the raw materials to the final delivery of the product or service to end-users. The supply chain lays out all aspects of the production process, including the a
Slide 3: Terminology
Terminology WORKSPACE RECORD PRODUCER The Supplier Management A record producer is a self- Workspace is the one place service form completed by for fulfillers to do their supplier contacts in the everyday job. Supplier Collaboration Portal. SUPPLIER PORTAL KNOWLEDGE BASE (SP) ARTICLE The portal is t
Slide 5: Table of contents
Table of contents Provide additional information to a Log a product case 01 Case 1 Case 4 04 case in pending- customer action stage Search reported case from portal 02 Case 2 Case 5 05 Reject resolution Provide additional Accept information to a 03 Case 3 Case 6 06 resolution case Copyright ©, 2021,
Slide 6: Use Case: Log a product case
Use Case 1 Log a product case STAGE Awaiting New Open Pending Resolved Closed information 2. Click "Request Something" tab present on STEPS 3. Click on "Log a 1. Customer logs in to the Customer Service request" for raising a case Portal Portal. Window will appear related to a product. to Raise a Re
Slide 11: Use Case: Search reported case on portal
Use Case 2 Search reported case on portal STAGE Awaiting New Open Pending Resolved Closed information 2. Go to "My Lists" Menu on menu bar 4. Select "Open" STEPS 3. Go to "My 1. Customer logs and click on it. state case from list Cases" and click in to Portal Navigate to option and click to open on
Slide 14: Use Case: Provide additional information to a case
Use Case 3 Provide additional information to a case STAGE Awaiting New Open Pending Resolved Closed information 5. Enter 2. Go to "My Comments/ Lists" Menu 4. Select 3. Go to "My Information in STEPS 1. Customer on menu bar "Open" state Cases" and "Type you logs in to and click on it. case from list
Slide 19: Provide additional information in pending-customer action stage
Use Case 4 Provide additional information to a case in pending-customer action stage STAGE Awaiting New Open Pending Resolved Closed information 5. Enter 2. Go to "My 4. Select a Comments/Inf Lists" Menu 3. Go to "My "Awaiting Info" ormation in STEPS 1. Customer on menu bar Cases" and state case "Ty
Slide 25: Use Case: Rejection resolution
Use Case 5 Rejection resolution STAGE Awaiting New Open Pending Resolved Closed information 2. Go to "My 4. Select a Lists" Menu 3. Go to "My "Resolved" 5. On Case STEPS 1. Customer on menu bar Cases" and state case ribbon click on logs in to and click on it. click on it to from list and " Action" P
Slide 33: Use Case: Accept resolution
Use Case 6 Accept resolution STAGE Awaiting New Open Pending Resolved Closed information 2. Go to "My 4. Select a Lists" Menu 3. Go to "My "Resolved" 5. On Case STEPS 1. Customer on menu bar Cases" and state case ribbon click on logs in to and click on it. click on it to from list and " Action" Port

Sasol — Investor Presentation (January 2023) on 6ix

Sasol — Investor Presentation (January 2023)

Slide 1: Supplier Portal Quick Reference Guide

Slide 2: Introduction

Slide 3: Terminology

Slide 4: Supplier portal Step-by-step

Slide 5: Table of contents

Slide 6: Use Case: Log a product case

Slide 7: Click on Request something to log a case

Slide 8: Click on Remittance request

Slide 9: Click on Submit

Slide 10: Case logged in New

Slide 11: Use Case: Search reported case on portal

Slide 12: Click on My Lists

Slide 13: Click on My Cases

Slide 14: Use Case: Provide additional information to a case

Slide 15: Click on My Lists

Slide 16: Click on My Cases

Slide 17: Select Open state case from list and click to open it

Slide 18: Click on Send

Slide 19: Provide additional information in pending-customer action stage

Slide 20: Click on My Lists

Slide 21: Click on My Cases

Slide 22: Select Open state case from list and click to open it

Slide 23: Enter message and click Send

Slide 24: Comments captured in Activity Section

Slide 25: Use Case: Rejection resolution

Slide 26: Click on My Lists

Slide 27: Click on My Cases

Slide 28: Select Open state case from list and click to open it

Slide 29: Click on Action

Slide 30: Click on Reject Solution

Slide 31: Click on Reject Solution

Slide 32: State changes to Open

Slide 33: Use Case: Accept resolution

Slide 34: Click on My Lists

Slide 35: Click on My Cases

Slide 36: Select Open state case from list and click to open it

Slide 37: Click on Action

Slide 38: Click on Accept Solution

Slide 39: You will be re-directed to fill out survey

Slide 40: Fill out Survey

Slide 41: Click on Save / Submit