American Express Company · NYSE:AXP

American Express — Debt Investor Presentation (February 2022)

39 slides from American Express's debt investor presentation, February 2022

  1. Slide 1: Fixed Income Investor Presentation

    American Express Company Fixed Income Investor Presentation FEBRUARY 2022

  2. Slide 2: Summary Financial Performance

    Summary Financial Performance ($ in millions; except per share amounts) YoY% YoY% Notable Impacts, Q4’21 FY’21 FY’21 Pre-tax Income Inc/(Dec) Inc/(Dec) Total Revenues Net of Interest $12,145 30% $42,380 17% Credit Reserve releases: Expense $2,481 FX-Adjusted* 31% 17% Net gains on Amex Ventures equit

  3. Slide 3: Total Network Volumes Growth

    Total Network Volumes Growth Q3’21 Q4’21 FY’21 % of FY Total vs. ’19 % 4% 12% 1% Billed Business 85% YoY% 31% 33% 24% vs. ’19 % 3% 3% (1%) Processed 15% Volumes YoY% 18% 15% 14% % Increase/(decrease) vs. 2019: vs. ’19 % 4% 11% 1% Total Netw ork 100% 20% Volum es YoY% 29% 30% 23% Billed Business 10%

  4. Slide 4: Billed Business

    Billed Business G&S vs. T&E G&S vs. T&E Growth $ in Billions, % of Total % Increase/(decrease) vs. 2019 (FX-adjusted): vs. ’19 vs. ’19 $1,090 1% 40% $1,071 G&S 20% Billed $871 (19%) 0% Business 70% (20%) T&E G&S 81% 18% 85% (1%) (40%) (60%) T&E 30% (80%) 15% (60%) 19% (37%) (100%) FY'19 FY'20 FY'21

  5. Slide 5: Goods & Services Billed Business

    Goods & Services Billed Business G&S by Online vs. Offline % Increase/(decrease) vs. 2019 (FX-adjusted): 40% Online Total G&S 20% Offline 0% (20%) (40%) Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q4’21 Online Offline Total vs. ‘19 31% 12% 24% YoY 16% 28% 19% % of Total 66% 34% 100% 5 Note: Onli

  6. Slide 6: Billed Business T&E Growth

    Billed Business T&E Growth T&E by Customer Type % Increase/(decrease) vs. 2019 (FX-adjusted): Q4’21 % of Q4’19 US Consumer 108% 0% Total SME 83% Total T&E 82% (20%) Intl Consumer 78% (40%) (60%) Large & Global 36% Corporate (80%) (100%) Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 US Intl Total Q

  7. Slide 7: Billed Business Growth by Region

    Billed Business Growth by Region US vs. International G&S vs. T&E by Region % Increase/(decrease) vs. 2019 (FX-adjusted): % Increase/(decrease) vs. 2019 (FX-adjusted): US US G&S 20% 20% Intl G&S Total 0% AXP 0% Intl US T&E (20%) (20%) (40%) (40%) Intl T&E (60%) (60%) (80%) (80%) (100%) (100%) Q1'20

  8. Slide 8: Worldwide Total Loans and Card Member Receivables

    Worldwide Total Loans and Card Member Receivables Total Ending Loans (Q3-Q4) Total Ending CM Receivables (Q3-Q4) ($ in billions) ($ in billions) 2019 2020 2021 2019 2020 2021 $92.2 $91.5 $88.1 $76.2 $79.4 $73.1 $56.6 $57.4 $53.6 $48.8 $40.8 $43.7 9% 8% (17%) (17%) 9% 20% YoY 2% 3% (28%) (24%) 19% 23

  9. Slide 9: Card Member Credit Metrics

    Card Member Credit Metrics Card Member Loans Net Write-off Rates Card Member Receivables Net Write-off Rates (excluding GCP) 2.5% 1.9% 2.0% 1.4% 1.0% 1.0% 0.6% 0.6% 0.5% 0.3% 0.2% 0.3% Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 30+ Days 30+ Days Past Due 1.2% 1.0% 0.9% 0

  10. Slide 10: Total Reserves

    Total Reserves Balance Sheet Credit Reserves* ($ in billions) $1.5 $5.8 ($2.2) $0.1 $0.3 ($0.3) Card Member $1.4 Receivables $4.3 ($2.0) $0.1 $5.6 $3.6 ($0.2) Total $3.4 $4.2 $0.0 Loans $0.1 $3.6 ($0.2) $3.4 Q1'20 Q4'20 Ending Q3'21 Ending Q4'21 Ending Beginning Reserves Reserves Reserves Reserves R

  11. Slide 11: Funding Strategy

    Funding Strategy Business Funding Needs Strong Liquidity Profile Maturities 11

  12. Slide 12: Funding and Deposits

    Funding and Deposits • We seek to diversify our funding sources by maintaining scale and market relevance in unsecured debt, asset securitizations and deposits. Our funding plan for the full year 2022 includes, among other sources, approximately $8.0 billion to $12.0 billion of unsecured term debt i

  13. Slide 13: Funding Programs

    Funding Programs • Our funding programs can access a range of funding sources to support our global business. American Express Company (AXP) Unsecured Term Debt, Senior Debt Rating † : A2/BBB+/A Committed Bank Credit Facility American Express Travel Related Services (TRS) Secured Borrowing Facility,

  14. Slide 14: Term Maturity

    Term Maturity ($ in billions) 12/31/21 $17.4 CDs * ** Card ABS $3.2 Unsecured† $6.4 $9.3 $10.2 $0.3 $0.8 $4.8 $2.7 $2.5 $3.3 $7.8 $5.8 $5.1 $1.0 $0.2 $2.5 $3.3 $0.8 2022 2023 2024 2025 2026 Thereafter *Reflects long-term CDs issued with an original maturity of 12 months or greater. **Reflects the fa

  15. Slide 15: Capital Management

    Capital Management Capital Strength CET1 Capital Ratio Target of 10-11% Return on Equity (ROE) Business Needs Share Repurchases and and Acquisitions Dividends 15

  16. Slide 16: Capital

    Capital Common Equity Tier 1 Capital Return ($ in billions) $9.0 13.5% 10.7% 10.5% $6.0 $2.3 Q4'19 Q4'20 Q4'21 Q4 FY'19 FY'20 FY'21 Div idend CET1 Ratio Target: 10-11% per $0.43 $0.43 $0.43 Common Share* 16 * Dividends per Common Share reflects quarterly dividend declared in Q4 of 2019-2021.

  17. Slide 17: Takeaways

    Takeaways Business • Q4’21 Net Income of $1.7B Results • FY’21 Net Income of $8.1B • Q4’21 Diluted EPS † of $2.18 • FY’21 Diluted EPS † of $10.02 Strong Balance • We continued to maintain a robust liquidity position and ended 2021 with our CET1 ratio back Sheet within our target range. • As of Decem

  18. Slide 18: Appendix

    Appendix

  19. Slide 19: Worldwide Total Loans and Card Member Receivables Mix

    Worldwide Total Loans and Card Member Receivables Mix Q4’21 Total Loan Mix Q4’21 Card Member Receivables Mix Intl. Small Business Small Business Consumer 20% 14% 34% Intl. U.S. Consumer 12% 28% Consumer 68% U.S. Consumer 24% Corporate Card 19 Note: Total Loans reflect Card Member loans and Other loa

  20. Slide 20: Global Corporate Payments Card Member Credit Metrics

    Global Corporate Payments Card Member Credit Metrics GCP Card Member Receivables Client Bankruptcy Recovery Impact to Net Write-Offs Adjusted Net Write-off rates* Increase/(Decrease) Q2’21 Net Write-Off ($37M) Amount/(Recovery) 2.4% Credit Insurance Claim (Proceeds)/Repayment within Other, net $33M

  21. Slide 21: Credit Reserve Build Macroeconomic Assumptions

    Credit Reserve Build Macroeconomic Assumptions US Unemployment Rate % US GDP Growth* % 18% 40% 16% 35% 14% 30% 25% 12% 20% 10% 15% 8% 10% 6% 5% 4% 0% 2% (5%) 0% (10%) Q4'20 Q1'21 Q4'21 Q3'22 Q4'22 Q3'23 Q4'23 Q3'20 Q2'21 Q3'21 Q1'22 Q2'22 Q1'23 Q2'23 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q

  22. Slide 22: Delinquent and Financial Relief Program Balances

    Delinquent and Financial Relief Program Balances ($ in billions) $11.5 $8.5* Customer Pandemic Relief $4.0 (CPR) Program Enrolled** $2.8 $0.0 Financial Relief $2.3 $2.2 $0.7 $0.9 $3.0 Programs (FRP) $0.0 $0.0 Enrolled *** $2.1 $2.0 $1.5 $1.3 $1.0 Delinquent $0.8 $0.9 Dec'19 Apr'20 Dec'20 Sep'21 Dec'

  23. Slide 23: Funding Mix

    Funding Mix Funding Mix ($ in billions) $138 $132 4% $126 1% 2% Short-term Funding 53% 66% 67% Deposits 14% 10% 11% Card ABS* 28% 23% Unsecured 20% Term** Q4'19 Q4'20 Q4'21 Note: % of total may not foot due to rounding. * Reflects face amount of Card ABS, net of securities retained by the Company. I

  24. Slide 24: American Express Credit Account Master Trust (AMXCA)

    American Express Credit Account Master Trust (AMXCA) A merican Express Credit Account Master Trust Funding Maturities* (AMXCA) ( $ in billions) Eligible assets ▪ US Consumer Card Member loans ▪ US Small Business Card Member loans Assets in trust ▪ Consumer Card Member loans $6 .4 Trust Size: ▪ $24.4

  25. Slide 25: American Express Credit Account Master Trust (AMXCA)

    American Express Credit Account Master Trust (AMXCA) Past Due Rate Default Rate 2.5% 2.5% 2.0% 2.0% 1.5% 1.5% 1.0% 1.0% 0.5% 0.5% 0.0% 0.0% 1/21 2/21 3/21 4/21 5/21 6/21 7/21 8/21 9/21 10/21 11/21 12/21 1/22 1/21 2/21 3/21 4/21 5/21 6/21 7/21 8/21 9/21 10/21 11/21 12/21 1/22 Past Due Rate (Calculate

  26. Slide 26: Environmental, Social and Governance (ESG) Strategy

    Environmental, Social and Governance (ESG) Strategy MISSION: BACK PEOPLE AND BUSINESSES TO THRIVE AND CREATE EQUITABLE, RESILIENT, AND SUSTAINABLE COMMUNITIES GLOBALLY STAKEHOLDERS INCLUDING SHAREHOLDERS, COLLEAGUES, CUSTOMERS, AND COMMUNITIES SOUND GOVERNANCE INCLUDING BUSINESS ETHICS, TRANSPARENCY

  27. Slide 27: 2021 ESG Highlights

    2021 ESG Highlights • Prom oting Diversity, Equity, and Inclusion (DE&I): We are committed to supporting a diverse, equitable, and inclusive w orkforce, marketplace, and society. – We announced a $1 Billion DE&I Action Plan in October 2020, w hich outlined our initiatives to promote DE&I for our col

  28. Slide 28: Annex 1 (1 of 2)

    Annex 1 (1 of 2)  Network Volumes – Reported & FX-Adjusted* % Increase/(decrease) vs. Prior year Q1’21 Q2’21 Q3’21 Q4’21 FY’21 Q1’19 Q2’19 Q3’19 Q4’19 Q1’20 Q2’20 Q3’20 Q4’20 Q1’21 Q2’21 Q3’21 Q4’21 FY’21 vs. vs. vs. vs. vs. Q1’19 Q2’19 Q3’19 Q4’19 FY’19 Int’l Consumer Reported 8% 10% 10% 11% (6%)

  29. Slide 29: Annex 1 (2 of 2)

    Annex 1 (2 of 2)  Network Volumes – Reported & FX-Adjusted* % Increase/(decrease) vs. Prior year Q1’21 Q2’21 Q3’21 Q4’21 FY’21 Q1’20 Q2’20 Q3’20 Q4’20 Q1’21 Q2’21 Q3’21 Q4’21 FY’21 vs. vs. vs. vs. vs. Q1’19 Q2’19 Q3’19 Q4’19 FY’19 Large & Global Corporate Reported (20%) (64%) (54%) (50%) (43%) 37%

  30. Slide 30: Annex 2

    Annex 2  Troubled Debt Restructurings (TDR) Balance ($ in billions) Dec’19 Apr’20 Dec’20 Jun’21 Sep’21 Dec’21 In-Program TDR Balance $0.8 $1.0 $3.1 $1.9 $1.5 $1.3 Delinquent Financial Relief Programs (FRP) balance 0.1 0.1 0.1 0.1 0.1 0.1 Non-delinquent FRP balance $0.7 $0.9 $3.0 $1.8 $1.5 $1.3 30 N

  31. Slide 31: Annex 3

    Annex 3  GCP Card Member Receivables Net Write-Off rates ($ in millions) Q2’21 GCP Net Write-Offs - Principal and Fees* ($24) Client Bankruptcy Recovery Impact $37 Adjusted Net Write-Offs $13 GCP Average Card Mem ber Receivables $11,087 Reported Net Write-Off rates (0.9%) Adjusted Net Write-Off rat

  32. Slide 32: Contact Information

    Contact Information James Zhou Vice President, Capital Markets & Debt Investor Relations Phone: (212) 640-4967 E-mail: James.Zhou@aexp.com Amy L Rice Director, Capital Markets & Debt Investor Relations Phone: (212) 225-0672 E-mail: Amy.L.Rice@aexp.com American Express Company 200 Vesey Street New Yo

  33. Slide 33: Forward Looking Statements

    Forward Looking Statements This presentation includes forw ard-looking statements w ithin the meaning of the Private Securities Litigation Reform Act of 1995, w hich are subject to risks and uncertainties. The forw ard-looking statements, w hich address American Express Company’s current expectation

  34. Slide 34: Forward Looking Statements

    Forward Looking Statements • the company’s ability to grow revenues net of interest expense, w hich could be impacted by, among other things, uncertainty r egarding the continued spread of COVID-19 (including new variants) and the availability, distribution and use of effective treatments and vaccin

  35. Slide 35: Forward Looking Statements

    Forward Looking Statements • the actual amount the company spends on marketing in the future, w hich w ill be based in part on continued changes in the macr oeconomic and competitive environment and business performance; management’s identification and assessment of attractive investment opportuniti

  36. Slide 36: Forward Looking Statements

    Forward Looking Statements • the average discount rate not performing consistent w ith current expectations, including as a result of further changes in the mix of spending by location and industry (including the level of T&E spending), merchant negotiations (including merchant incentives, concessio

  37. Slide 37: Forward Looking Statements

    Forward Looking Statements • the company’s ability to expand merchant coverage globally, w hich w ill depend in part on the company’s success, as w ell as the success of OptBlue merchant acquirers and GNS partners in signing merchants to accept American Express, w hich could be impacted by the value

  38. Slide 38: Forward Looking Statements

    Forward Looking Statements • the company’s ability to implement its ESG strategies and initiatives, w hich depend in part on the amount and efficacy of its investments in product innovations, marketing campaigns, its supply chain and operations, and philanthropic, colleague and community programs; c

  39. Slide 39: American Express

    AMERICAN EXPRESS

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