Navient Corporation · NASDAQ:NAVI

Navient — Q3 2019 Earnings Presentation

53 slides from Navient's earnings presentation, Nov 4, 2019

  1. Slide 1: 2019 3rd Quarter Investor Deck

    NAVIENT 2019 3" Quarter Investor Deck November 4, 2019 oe ee

  2. Slide 2: Forward-Looking Statements; Non-GAAP Financial Measures

    Forward-Looking Statements; Non-GAAP Financial Measures

  3. Slide 3: Navient company overview

    NAVIENT. + Navient is a leader in education loan management and business processing solutions for education, healthcare and government clients at the federal, state, and local levels. We help our clients and millions of Americans achieve financial success through our services and support. - Industry

  4. Slide 4: Operating Results

    Operating Results “Core Earnings oo Basis ‘Quarter Highlight EG econ cain rap soescorpnsio (GAAP autos EPS. ‘089 $084 $043 ‘$0.56 in the year-ago quarter: ‘habia Sasi Fy STE ry + Originated $1.4 bition of Private Education Refinance eps? Loans in the quarter ‘Restructuring and (Oa) | e000) | Gos equ

  5. Slide 5: On Track to Meet or Exceed Original Target

    On Track to Meet or Exceed Original’ Target Financial Metrics ee = ee ‘Core Earnings Return on Equity ® 19% Midtoons Core Earnings Emilency Ratio? 4% 50% Tangible Net Asset Ratio * 425 123x-125x ‘Net interest Margin ~ Federal Education Loan x 083% Low to Mis 20's (Charge-ot Rate ~ Federal Education

  6. Slide 6: Federal Education Loans Segment

    Federal Education Loans Segment “Core Earnings” Basis FFELP Loans: Prowsin rican esses 8 |) 0 Ccharge-ts 9 7s ‘charge-orato (oe | 0.) | ooo restr han 90-day 103% 105K 14m Geinaueney rte Greater nan 90-cay8 eu ate || ow Gotnaueney rate Fortearance rte 120% 120% 12am ‘Average FFELP Loans er208 | seane

  7. Slide 7: Consumer Lending Segment

    Consumer Lending Segment “Core Earnings Basis” ‘Consumer Lending + Net Interest Margin: 3.45% + Charge-off Rate: 1.6% ‘+ Originated $1.4 blion of Private Education Refinance Loans Inthe quarter, a 57% increase from the year-ago quarter, + Crest continues its strong performance ‘Charge-offs declined

  8. Slide 8: Originating Education Loans is an Attractive Opportunity

    Originating Education Loans is an Attractive Opportunity stint Yt art ra asian and al ‘8 Talon reve souanie sina ihaes emp, 7% 8% ial reat le ai | | “= a Se Sa | + Estimated average yields since 2014 for newly Estates 2019 Ongnatons Estimated Average Yiekis originated Grad PLUS loans and in-school P

  9. Slide 9: Typical Private Education Refi Borrower Profile

    Typical Private Education Refi Borrower Profile We serve technology first, financially responsible, digital native young professionals Weighted Underwriters assess loan ‘Average applications down to the transaction-level where available as Z acme a == oe = a = oeeS Sees Bn ae —

  10. Slide 10: Consumer Loan Segment Credit Detail

    Consumer Loan Segment Credit Detail ‘Total deinquencion soit) ||/seee | stz02 Tolaldeinquencyraie sa%otloans 108% 108% 13.4% ans deinguent greater than SO days Sadi S77 S867 Greaierthan 80 aye deinqvencyrate 5.1% 54% OTH 90 Forcearance si, $505 S707 Forbearance rte rr es oo (Charge-ofrate sa % toa i

  11. Slide 11: Business Processing Segment

    Business Processing Segment “Core Earnings” Basis [seeseanancatntomatonand fates | Business Processing + EBITDA Margin : 20% + Improving margins delivered through disciplined expense ‘management and fred cost takeout + Contingent collections receivables inventory increased 8% to ‘$14.2 billon from t

  12. Slide 12: Focused on Improving Margin and Organic Business Processing Growth

    Focused on Improving Margin and Organic Business Processing Growth + Providing business processing services for approximately 600 clients in Government and Healthcare Services - Integrated technology solutions and superior data-driven approach allows governments to achieve processing efficiencies ~

  13. Slide 13: Navient Is Focused On Expense Efficiency

    Navient Is Focused On Expense Efficiency Full-Year 2018 Comparable Core Earnings Total Expenses (8s in Millions) 2017 Y* ‘$750 $725 ‘$700 $675 YTD 2019 Comparable Core Eamings Total Expenses (S's in Millions)

  14. Slide 14: Higher Education Industry

    Higher Education Industry

  15. Slide 15: Federal government is the largest consumer lender

    Federal government is the largest consumer lender, owning or guaranteeing $1.4 trillion in student loans ‘Total student ioan originations, by type tH ions. $ BBsssssss

  16. Slide 16: Navient's role as a student loan servicer

    In its role as a student loan servicer, Navient helps borrowers successfully repay their loans ‘Servicers begin helping borrowers navigate repayment after important financial decisions about the total cost land experience of their education have already been made. A ina od epamen poten a — Qo asses

  17. Slide 17: Solutions to many of the challenges faced by borrowers

    There are solutions to many of the challenges faced by borrowers 5 recommendations to improve student loan program success: O) eeerehenteniremucereineron feiss eer eer ceased [alee opel olarreaaanne-eraet fauThbindotvicmusrtiepsanstoerocstes ee eran © improvetne ctlegecompletionrate tours ee ster ot

  18. Slide 18: Default prevention expertise and national default rate

    Navient’s default prevention expertise has been a key factor in the decline of the national default rate 2016 three-year cohort default rate 40.1% "Navients COR 37 lower 6.8% Default rate (%) Al borrowers Navient-serviced borrowers

  19. Slide 19: Borrowers who struggle most are often non-completers

    Percent The borrowers who struggle most are often non-completers with less than $10,000 in debt Borrowers who do not complete a degree -- AS a result, borrowers who run into trouble default at a rate almost three times higher repaying usually have below-average amounts than borrowers who earned a de

  20. Slide 20: In 1990, two repayment plans existed

    In 1990, there were two repayment plans, and the most complex area was deferment Forbearance Deferment Discretionary Forbearance ‘School Full-Time + Hardship Forbearance ‘School Hatf-Time Graduate Feliowship Unemployment Deferment ~ 2 years Rehabiltation Training Program Teacher Shortage Internship/

  21. Slide 21: Today's repayment options are numerous and complex

    Today's repayment options are numerous and complex Forbearance Decora [ ‘tect tas {ihn 0 FFELP boner et a oan mde on of at dy 3.1603; AL DL oe gle (2hLmteaio FFELP bavoereatsane main over ara 1087 an pero ky, 129; Leite i j ‘erowa fan FEL an ade ig pore treome Songer er 205) (@)AGTFELP an Dare gt op

  22. Slide 22: We've piloted solutions to reduce complexity

    We've piloted solutions to reduce complexity IDR eSign Enrollment PRO Plan "Navient launched a pilot program focusing on past-due FFELP Navient created a personalized report to help new-to-repayment borrowers to explore whether a simpler process could produce borrowers to compare their options. bett

  23. Slide 23: Navient delivers strong performance for borrowers

    Navient delivers strong performance for borrowers Navient-serviced borrowers are 37% less likely Forbearance usage is in-line with other servicers to default saci -_ Borrower in forbearance a a percent of repayment” 20 = sf 45 Fy Navient’s COR § i 10 5 £35 $ EBS 8 fo Allborowers Navientserviced — PH

  24. Slide 24: Funding & Liquidity

    Funding & Liquidity

  25. Slide 25: Q3 2019 Capital Management

    Q3 2019 Capital Management Capital Return Y Repurchased 9.7 million common shares for $130 million + Since inception ', returned $3.1 billion through share repurchases ¥ Paid $36 million in dividends to shareholders + Since inception ', returned $1.1 billion through dividends v- The tangible net ass

  26. Slide 26: FFELP ABS Transactions

    FFELP ABS Transactions Pricing Date: ‘October 18,2019 ‘Settement Dat: ‘Outer 25,2018 Jesvance Amount: sont US. Government Guarantees Coitaterat: FFELP Contaldaton, FFELP Non-Consobatn Loan, ‘ns HEAL Loans Prepayment 4 CPR FFELP Consodaton/ 6 CPR FFELP Non-Consstdton ‘Speed ‘8% CPR FFELP Renabutaton/

  27. Slide 27: Private Education Loan ABS Transactions

    Private Education Loan ABS Transactions NAVSL 20: = Sea bole pee ee was = pens Se = ae = Ratings: A Ratings: Se ene eee es Ee |e fess: [ire [mwas |e eee] ces [enemy] om ar ra eosin eooral ee a eT (ES ES SS (ee

  28. Slide 28: Long-term Capital Allocation Philosophy

    Long-term Capital Allocation Philosophy Consistently balan including dividends, organic growth, capital adequacy with capital allocation opportunities, tock repurchases and acquisitions v Execute dynamic capital allocation policy to maintain appropriate leverage that supports our credit ratings and

  29. Slide 29: Actual Cash Flows From Our Education Loan Portfolio Exceeding Projections

    Actual Cash Flows From Our Education Loan Portfolio Are Exceeding Initial Projections Projected vs. Actual Cash Flows Received ‘Since separation, Navient has primarily used excess from June 30, 2014 to December 31, 2018 ‘cash flows to reduce unsecured debt and return capital (6's in Bitions) to shar

  30. Slide 30: Optimized Capital Structure

    Optimized Capital Structure + Important to maintain our credit ratings which (par value, $ in biions) ‘Support ongoing access to the unsecured debt markets ~ We pursue opportunities to repurchase debt in the open market a4 + 83% of our education loan portfolio is funded to ir] term ~ YTD 2019 issuan

  31. Slide 31: Managing Unsecured Debt Maturities

    Managing Unsecured Debt Maturities ‘On October 18, 2019, announced fourth- quarter make-whole cal of $1 billon of ‘unsecured debt, which is expected to reduce 2020 _ balance to $1.1 billion ser say ssi sua sta 202 {par value, $ in billions) sis 15 Ls er oer 2078+ I 2024 As of September 30,2018 mAs o

  32. Slide 32: Education Loan Portfolio Generates Significant Cash Flows

    Education Loan Portfolio Generates Significant Cash Flows Projected Life of Loan Cash Flows over ~20 Years $'sin Bllons. FFELP cash Flows 90019 Secured Residval (including O'C) $50 Fr income 16 Servicing 22 Total Secured 28 Unencumbeced o4 ‘otal FFELP Cash Flows 2 ‘Private Credit Cash Flows, ‘Secure

  33. Slide 33: Education loan portfolio generates meaningful cash flows over next five years

    Education loan portfolio generates meaningful cash flows over the next five years Projected Annual Private Education Loan Cash Flows Projected Annual FFELP Loan Cash Flows 316 ns 316 sia sia 3 312 sta st - 0 Fao wo 3 808 § 8 3 sa soa = oO $00 nBHR:E = H s10 ge Private Education Loan Portfolio Assump

  34. Slide 34: FFELP Cash Flows Highly Predictable

    FFELP Cash Flows Highly Predictable Ssinmilions a of OBO2010 wi ~—«oaS*«i CC SCCSSCSC CSC Projected FFELP Average Balance $64,663 $60,455 $54061 $47,924 $42,202 $35,744 $31,541 $26,065 Projected Excess Spread so $628 $560 $508 sass Sat aso SO Projected Senicing Revenve so SOL SL HSH StL SS Projected

  35. Slide 35: Secured Cash Flow

    Secured Cash Flow su FFELP Term Securlized ‘Servicing (Cash Paid) S199 S$ BS MS 342 Net Residual’ (Excess Distributions) $538 583 643 624 ‘Other Secured FFELP. ‘Net Cash Flow *? 128 706 12 503 “Total FFELP Sse Serr S568 S469 Private Credit “Term Securlized Servicing (Cash Paid) Ss ws 7s 13 Ss 180 Re

  36. Slide 36: FFELP ABS

    FFELP ABS

  37. Slide 37: Recent FFELP ABS Issuance Characteristics

    Recent FFELP ABS Issuance Characteristics + Issue size of $S00M+ + Guarantee of underlying collateral insulates bondholders from most risk of + Senior and subordinate notes loss of principal ‘Amortizing tranches with 1 to 12(+) year average lives + Typically non-dischargeable in bankruptcy Floating

  38. Slide 38: FFELP Loan Program Characteristics

    FFELP Loan Program Characteristics Berrovee Sudent ‘Statent Parents or Graduate Sudents _Statentor Parents Needs Gases Yeo ne No NA Federal Guarani of Precpal a Seca ar 97-10% 97- 100% 97-100% 97-10% Interest Suosity Payments Yes Ne No Yes: Special Alowance Payments oo ros — Yee Yee x x 120 months p

  39. Slide 39: Navient Stafford & PLUS Loan Prepayments

    Navient Stafford & PLUS Loan Prepayments + Annualized CPRs for Stafford/PLUS ABS trusts have decreased from pre-2008 levels as incentives for borrowers to consolidate have declined + Higher prepayment activity in mid-2012 was related to the short term availability of the Special Direct Consolidation

  40. Slide 40: Navient Consolidation Loan Prepayments

    Navient Consolidation Loan Prepayments + CPRs for Consolidation ABS trusts declined significantly following legislation effective in 2006 that prevented in-school and re-consolidation of borrowers’ loans + Higher prepayment activity in mid 2012 was related to the short term availability of the Speci

  41. Slide 41: Private Education Loan ABS

    Private Education Loan ABS

  42. Slide 42: Recent Private Education Loan ABS Issuance Characteristics

    Recent Private Education Loan ABS Issuance Characteristics + Issue size of $SOOM+ + Senior and subordinate notes Amortizing tranches with 1 to 10 year average lives + Fixed rate and floating rate securities + Compliant with U.S. risk retention and on occasions with European risk retention + Navient

  43. Slide 43: Navient Private Education Loan Programs

    Navient Private Education Loan Programs Crorten er pom cont ste = set i caus Seem Gaases ype ror she seat eta ec once riot sae Pat Pat Pet Pat me Sia mgeats. toy. Sox ngeeata, 1820 Soca arco, HRNEDD, 59 tyclion SIONS SHO MBoKDDa Sy, StaeNgeL oy eememenaen Dyer epeane PN, ‘ius Shay won done pay Sosa

  44. Slide 44: Navient Private Education Trusts

    Navient Private Education Trusts ges BRS g ‘nat rarcarrt 8) Chon Pog) ‘Speen AlOANet ‘SrrtOven| Deets Commer Cae Taney Pager sts ‘Sih, Grae Otemart eon gases $38 #9933 9993 goasae §- §eagas9 252 gugs Ey vye Epgeses $93 oe WATe ety Oo Wats payee a) tose cone ‘Slot he Cosme WAFICO a orgmton WARece C0

  45. Slide 45: Navient Private Education Legacy Loan Trusts — Prepayment Analysis

    Navient Private Education Legacy Loan Trusts — Prepayment Analysis * Constant prepayment rates have increased since 2014 on increased seasoning-related voluntary prepayment and the emergence of the external student loan refinance market REED SSRs a0 HLL LAA LLL RR)

  46. Slide 46: Appendix

    Navient Corporation Appendix

  47. Slide 47: Navient Is Focused On Expense Efficiency

    Navient Is Focused On Expense Efficiency Notable ftems Impacting Total Expen: Compared to Prior Periods

  48. Slide 48: Notable Items Impacting Total Expenses Compared to Prior Year

    Notable Items Impacting Total Expenses Compared to Prior Year Reported Core Earnings Expenses Bd 5 oer es Seat reel coe ec ere * EEE —_—_—_—_—_—_——_—__—_—_—_—_— Fence eis pare 5 = eat id ern a a enn Ser Eaigs Epes 7 3 Ce nd a _ SST = 2+Paty Tl Feo 7s = Tiel aes ea ae - Inpat ASC 08 a - i aa z | eee

  49. Slide 49: GAAP Results

    GAAP Results inal _ Netincome (ss) $145 $153 si Diluted earnings (oss) per common share ae =a ma Resaristianitane? $251 san $255 Provision for lan lesses = = = ‘Average Edvcalion Loans se9411 $01,547 $98,689 Wl

  50. Slide 50: Notes on Non-GAAP Financial Measures

    Notes on Non-GAAP Financial Measures (Dollars in Millions) ‘nasston otrancal sus repre on a GAAP bas, Naver ao powse eta pesxmance mast ich ae non-GAAP trae eases. The oowng non GAAP ‘aaa! naan oe preseie ntnn a Preset ‘ove Earnings The otras betwee he company’ Cat amg and ts CAAP ents al Cte Cag ex

  51. Slide 51: Differences Between Core Earnings And GAAP

    Differences Between Core Earnings And GAAP Quarters Ended ‘Core Earnings adjustments to GAAP: ‘Sep.30, Jun.30, Sep. 30, (Dolars in Mitions) 219 2019 2018 GAAP net income (oss) sus 3153 site Net impacto donvatve accountng 0 2 a "Net impact of goodwill and acquired intangible assets 6 " 2 Not income t

  52. Slide 52: Investor Relations Website

    Investor Relations Website www.navient.com/investors www.navient.com/abs + NAVI/ SLM student loan trust data (Debt/asset backed securities ~ NAVI / SLM Student Loan Trusts) Static pool information — detailed portiolio stratiications by ust as of the cutot date ‘Accrued interest factors Quartery dist

  53. Slide 53: Navient

    NAVIENT.

Navient — Q3 2019 Earnings Presentation on 6ix