Hsbc Holdings Plc · LSE:HSBA

Hsbc — HSBC UK Bank — JPMorgan Best of British Conference 2018

13 slides from Hsbc's conference presentation, Nov 21, 2018

  1. Slide 1: HSBC UK JPMorgan – Best of British Conference

    21NOV18 HSBC UK JPMorgan – Best of British Conference PUBLIC

  2. Slide 2: Important notice and forward-looking statements

    Important notice and forward-looking statements Important notice The information, statements and opinions set out in this presentation and subsequent discussion do not constitute a public offer for the purposes of any applicable law or an offer to sell or solicitation of any offer to purchase any se

  3. Slide 3: HSBC UK Bank plc consolidated balance sheet

    HSBC UK Bank plc Consolidated balance sheet, £bn1 234 234 234 234 Other liabilities Other assets 15 9 3 Subordinated GPB liabilities Liquid assets2 21 52 CMB GPB CMB Loans and 200 advances to customers Customer accounts 167 RBWM RBWM 8.3 22 Equity Assets Liabilities The chart above illustrates the p

  4. Slide 4: HSBC UK – Executive Summary

    HSBC UK – Executive Summary After the successful completion of ring-fencing, the UK is now positioned to deliver a unique growth opportunity for HSBC 1 Launch of HSBC UK Key opportunities  HSBC UK successfully launched  High single-digit mortgage growth through in July 2018 controlled intermediary

  5. Slide 5: HSBC UK successfully launched in July 2018

    Completion of Ring-Fencing 1 HSBC UK successfully launched in July 2018 Moved over 1,000 roles from London to Birmingham Separated over 250 IT systems Moved 17 million accounts into our new bank Received High Court approval to ring- fence Transferred 22,000 colleagues into our new legal Obtained our

  6. Slide 6: Retail Banking and Wealth Management has a clear growth opportunity in the UK

    Retail Banking 2 Retail Banking and Wealth Management has a clear growth opportunity in the UK, led by controlled mortgage expansion RBWM propositions and brands RBWM market share at 30 June 2018 (%) Global Private Banking Lending Deposits Invitation only offering for our higher Retail Banking Jade

  7. Slide 7: RBWM UK digital capabilities

    Retail Banking 2 RBWM UK digital capabilities Digital progress  Connected Money, our open banking app enables customers to see their accounts, loans and mortgages in one pace – even if they are held with other banks  Downloads: >200,000 as at 30SEP18  In Q4 2017 HSBC launched Omiga, a scalable, b

  8. Slide 8: Commercial Banking will build on existing strengths to increase market share

    Commercial Banking 3 Commercial Banking will build on existing strengths to increase market share and deepen client relationships CMB segmentation Indicative CMB market share at 30 June 2018 (%) Global Banking c. 24 and Markets Entrepreneurial c. 10 c. 12 heartland c. 9 Large Corporates > £350m turn

  9. Slide 9: CMB UK digital capabilities

    Commercial Banking 3 CMB UK digital capabilities  Improved user interface for HSBCnet allowing customers to better manage, track and authorise global liquidity, cash management and trade transactions:  Next Generation Virtual Account Management platform helps clients become more efficient by conce

  10. Slide 10: As well as unique global access, HSBC UK can offer universal product capabilities

    Commercial Banking – the value of the network 3 As well as unique global access, HSBC UK can offer clients universal product capabilities International Connectivity Universal Product Capabilities Inbound (e.g. Real Estate)  Corporate Real Estate (CRE) in the UK has a strong record of CMB collaborat

  11. Slide 11: UK customer service has improved significantly with more to come

    Customer Service 4 UK customer service has improved significantly with more to come Starting point CMB progress  Declining customer  49% reduction in  56% reduction  Significant  Improvement to 5th RM churn in average on- improvements place overall in numbers boarding time to HSBCnet June 2018

  12. Slide 12: HSBC UK remains focused on accelerating simplification and improved ways of working

    Simplification & Ways of Working 5 HSBC UK remains focused on opportunities to accelerate the pace of simplification and embed improved ways of working Example opportunities:  Healthiest Human System in the UK context Example opportunities:  Implementation of agile  Optimise governance and Simpli

  13. Slide 13: Summary

    Summary In summary, the UK represents a unique growth opportunity for the HSBC Group, with a clear plan to deliver significant value creation Following the successful ring-fencing of retail and commercial banking operations, 1 HSBC UK is now well-positioned to deliver growth Sustainable growth in re

HSBC UK Bank — JPMorgan Best of British Conference 2018 on 6ix