American Express Company · NYSE:AXP
American Express — Goldman Sachs Financial Services Conference 2012
16 slides from American Express's conference presentation, Dec 4, 2012
Slide 1: American Express Company Goldman Sachs Financial Services Conference
American Express Company Goldman Sachs Financial Services Conference Kenneth Chenault Chairman and Chief Executive Officer December 4, 2012
Slide 2: U.S. Billings Growth vs. Networks
U.S. Billings Growth vs. Networks % increase/(decrease) vs. prior year 15% 10% 5% AXP MasterCard/Visa - Credit & Charge Volume* MasterCard/Visa - Total Payment Volume** 0% Q1'11 Q3'11 Q1'12 Q3'12 SOURCE: Company filed reports. *Includes credit and charge only, but excludes debit and cash. **Includes
Slide 3: AXP Share of U.S. Purchase Volume
AXP Share of U.S. Purchase Volume Share of Credit Spend Share of Credit & Debit Spend 26.5% 15.5% 26.2% 14.9% Q3'11 YTD Q3'12 YTD Q3'11 YTD Q3'12 YTD Source: The Nilson Report. Excludes cash advances. Debit spend includes Visa & MasterCard debit volumes. 3
Slide 4: Q4'12 Billings Impacts
Q4’12 Billings Impacts Hurricane Sandy Black Friday/Early Holiday Spending Small Business Saturday 4
Slide 5: Q3'12 YTD Peer Card Segment Revenue Growth
Q3’12 YTD Peer Card Segment Revenue Growth % increase/(decrease) Q3’12 YTD vs. Q3’11 YTD Fx Adj. Growth Rate† 25% 8% 7% 3% 5% (3%) (4%) (19%) Capital One Discover** American US Bank JP Morgan Citi Bank of America U.S. Card* Express Global Card U.S. Card Source: Company Reports. *Includes HSBC acquis
Slide 6: U.S. Card Industry Mail Volume Trends
U.S. Card Industry Mail Volume Trends Total Mail Volume (MM) 1,378 1,301 1,263 1,172 818 830 760 Q1'11 Q2'11 Q3'11 Q4'11 Q1'12 Q2'12 Q3'12 Source: Comperemedia. Includes Charge, Acquisition and Cross-Sell Mailers. Excludes Loyalty/Retention Mailers. 6
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Slide 8: New Fee Revenues
New Fee Revenues Bluebird Loyalty Partner Digital Customer Adoption 8
Slide 9: Bluebird Overview
Bluebird Overview Funds In Funds Out Employer direct Global POS deposit E-commerce Cash Bill Pay ACH Global ATM (surcharge free option in US) Debit Card Account Management Online 24/7 Customer P2P management Service P2P Mobile app Sub-Accounts ACH Remote Check Mobile and Pre-authorized Coming in 201
Slide 10: Bluebird Update
Bluebird Update Bluebird Early Data Points Economic Drivers ~80% enrollees new to AXP Franchise ~45% enrollees under age 35 Majority of spend outside Wal-Mart ~15% of load via Employer Direct Deposit 10
Slide 11: Loyalty Partner Update
Loyalty Partner Update Customers ~34MM ~47MM (Collectors) Economic Drivers +36% Mexico India India Poland Poland Germany Germany Oct'11 Oct '12 11
Slide 12: AXP Digital Highlights
AXP Digital Highlights Added 2M customers in Cumulative AXP Mobile 2012 across new Enterprise App downloads: Growth products, bringing 4.4M as of Oct’12 the total to 2.7M Load volumes across Serve Registered Card enrollments: and Reloadable Prepaid at an annualized run rate of 2M+ CM enrollments for
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Slide 14: Forward Looking Statements
Forward Looking Statements This presentation includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which are subject to risks and uncertainties. The forward-looking statements, which address the Company’s expected business and financial perfo
Slide 15: Forward Looking Statements
Forward Looking Statements •changes in the substantial and increasing worldwide competition in the payments industry, including competitive pressure that may impact the prices the Company charges merchants that accept the Company’s cards and the success of marketing, promotion or rewards programs; •
Slide 16: Forward Looking Statements
Forward Looking Statements •factors beyond the Company’s control such as fire, power loss, disruptions in telecommunications, severe weather conditions, natural disasters, terrorism, “hackers” or fraud, which could affect travel-related spending or disrupt the Company’s global network systems and ab
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