Slide 1: Creating long-term value for our stakeholders
NN Group Creating long- term value for our stakeholders August 2023
Slide 2: NN Group at a glance
NN Group at a glance Our company NN Group operating capital generation2 • International financial services company, with a strong presence in Europe and Japan 6% 6% • Active in 11 countries, unified international culture with shared best practices • Approx. 20 million customers served by around 16,0
Slide 3: Our sustainability journey
Our sustainability journey NN Group publishes NN Group discloses its NN Group becomes a member NN’s community investment NN Group is first Dutch NN Group publishes Responsible Investment first response to the of the IIGCC and contributes programme Future Matters insurer to join the Net- Sustainabili
Slide 4: Creating long-term value for our stakeholders
Creating long-term value for our stakeholders Our purpose We help people care for what matters most to them Our ambition Our strategic commitments We want to be an industry leader, known for our customer engagement, Customers and distribution talented people, and contribution to society We see our c
Slide 5: An industry leader, known for customer engagement, talented people and contribution to society
An industry leader, known for customer engagement, talented people and contribution to society NN Group can make a real difference Contributing to the SDGs by supporting our 20 million Providing relevant products Contributing to the transition customers and contributing to the Healthy living and ser
Slide 6: Good progress on strategic targets for Customers, Employees and Society
Good progress on strategic targets for Customers, Employees and Society Above market average Net Promoter Employee engagement2 of ≥ 8.0 by 2025 Diversity: Women in senior management Score (NPS-r) of Netherlands and positions3 of ≥ 40% by 2025 International1 by 2025 7.7 7.9 7.9 40% 39% 34% Netherland
Slide 7: Climate Action Plan
Climate Action Plan Climate Action Plan1 • Sets out a clear roadmap to reduce greenhouse gas (GHG) emissions to net-zero in NN’s own operations by 2040, as well as in its investments and insurance underwriting by 2050, by: • Helping to accelerate the transition to a low-carbon economy, for example u
Slide 8: Ambition to achieve net-zero emissions across the business
Ambition to achieve net-zero emissions across the business Interim targets2 Ambition Actions 2025 2030 Proprietary Transition proprietary • Reduce carbon emissions for Dutch residential mortgages by ~34%3 investment investment portfolio to • Reduce GHG emissions of corporate investment portfolio by
Slide 9: Reducing our own operational footprint
Reducing our own operational footprint Reducing our operational footprint Lease car fleet in the Netherlands to be fossil-free • GHG emissions reduction targets1: -35% in 2025, -70% in 2030 and net- in 2025. In 2022: 35% fossil-free zero2 in 2040 across our scope 1, 2 and 3 • NN Group realised a red
Slide 10: Sustainability is embedded in our governance
Sustainability is embedded in our governance * Operational in 2023 10
Slide 11: Our performance recognised in indices and ratings
Our performance recognised in indices and ratings 80 4.6 14.5 B AA #4 (P&C C+ #2 (RI) #8 (out of (out of 5) (low risk) (range A to (range AAA insurance) (prime) (out of 30) (out of 100) D-) to CCC) (out of 31) #1 (Tax) 400+) (out of 70) #2 (Insurance) (out of 63) 11
Slide 12: Customers
Customers Providing relevant products and services to support customers through the challenges of today and tomorrow
Slide 13: Providing an excellent customer experience
Providing an excellent customer experience Customer needs shape the customer Innovating our business while Ensuring data privacy & protection experience adding value to our customers • Complying with GDPR1, designated Data • Meeting real needs through each phase • Using digital capabilities to conti
Slide 14: Developing products and services that help customers address societal challenges
Developing products and services that help customers address societal challenges Sustainable planet Sustainable • Mortgages that incentivise the purchase or upgrade of sustainable homes living • Platforms to help customers make their homes more energy-efficient • BeFrank (PPI) offers the option to c
Slide 15: Responsible investing
Responsible investing Contributing to the transition to a sustainable economy by investing our assets responsibly
Slide 16: Using our influence to achieve positive change
Using our influence to achieve positive change Responsible Investment Framework Voting and engagement Restriction: a measure of last resort Policy • Direct or collaborative engagement by • NN Group's norms-based RI criteria: a • Policy sets out approach to integrating NN Group, external asset manage
Slide 17: Aiming for a net-zero carbon investment portfolio
Aiming for a net-zero carbon investment portfolio Our long-term ambition • Transitioning our proprietary investment portfolio to net-zero GHG emissions by 20501 • Playing our part in helping the real economy to decarbonise • Our approach: 1) decarbonisation of the investment portfolio, and 2) increa
Slide 18: Net-zero strategy for proprietary asset portfolio
Net-zero strategy for proprietary asset portfolio Targets per asset category NN Investments in Climate • Government bonds: aim to improve weighted average Climate Score annually Solutions2 (30 June 2023) • Corporate investments1: reduce GHG emissions by 25% by 2025 and 45% by 2030 • Encourage more s
Slide 19: People
People Providing an inclusive and open working environment that allows employees to thrive
Slide 20: Attracting, developing and retaining engaged employees
Attracting, developing and retaining engaged employees Employee value proposition Ensuring a diverse and inclusive Optimising employee engagement • Providing a workplace that supports workforce • Engagement essential for long-term cooperation and allows people to thrive • An international company wi
Slide 21: Society
Society Being a good corporate citizen and contributing to the communities in which we live and operate
Slide 22: Using our resources, expertise and networks for the advancement of our communities
Using our resources, expertise and networks for the advancement of our communities Our target 1H23 achievements • Published NN Group’s NN Community Investment Report • Support the financial, physical and/or mental well-being of 1 million people by 20251 2022 on our strategic commitment to contribute
Slide 23: Governance
Governance Sustainability is embedded throughout the organisation and governance structure
Slide 24: Strong corporate governance framework
Strong corporate governance framework Supervisory Board NN Group has a two-tier board structure Supervisory Board Responsible for supervising the management performed by the Executive Board and the general course of affairs of NN Group David Cole (NL/US) Pauline van der Meer and its businesses, and
Slide 25: Experienced and diverse Management Board
Experienced and diverse Management Board Management Board • Strong Management Board with the required skills and experience • Average experience in the financial sector of over 20 years David Knibbe (NL) Annemiek van Melick (NL) • Diversity (age, gender, race and ethnicity) promoted 1 Chief Executiv
Slide 26: More information
More information
Slide 27: For more information
For more information Sustainability at NN Group Transparency and reporting • NN Group - Sustainability (nn-group.com) • NN Group - Taking climate action (nn-group.com) • NN Group - Responsible investment (nn-group.com) Download the annual report • NN Group - Financial reports (nn-group.com) 27
Slide 28: Important legal information
Important legal information NN Group’s Consolidated Annual Accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (“IFRS-EU”) and with Part 9 of Book 2 of the Dutch Civil Code. In preparing the financial information in this document, the
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