Tryg A/s · OMXCOP:TRYG
Tryg A/s — Investor Presentation (April 2017)
9 slides from Tryg A/s's investor presentation, Apr 25, 2017
Slide 1: Tryg Procurement - Releasing the full potential of Tryg's cost base
Tryg Procurement - Releasing the full potential of Tryg’s cost base Morten Ochsner Hald, CPO 1 25 April 2017
Slide 2: Background, NLS, Methodology, Supplier strategy
Background NLS Methodology Supplier strategy Claim systems, Scalepoint, In4mo and E-Auction 2
Slide 3: Background: CV for CPO and procurement team
Background CV for CPO/VP Morten Ochsner Hald - 4 years in Tryg - 7 years in Scalepoint as Head of Procurement and Data management + the office in Luzern and Dublin. Working with + 30 Insurance companies in Europe NLS activated in 2011 - Efficio consultants onsite the first 1 ½ year - Total reconstru
Slide 4: Annual spend by categories
Annual spend (Claim ~ DKK13 bn + Indirect ~DKK1.3 bn ) Spend by categories Indirect 12% Motor 28% Health & Travel 22% Other Claims 4% Building 19% Content 15% Motor Building Content Other Claims Health and Travel Indirect 4
Slide 5: Next Level Sourcing initiatives
Next Level Sourcing initiatives 2017 • E-auctioning/RFQ of major reconstruction tasks • Consolidated network of craftsmen and damage control • Fixed prices on subtasks (incl. hourly wage and materials) • In4mo claims handling system 500 • Scalepoint Content • Stricter control of documentation 2014 •
Slide 6: Methodology – 7 step sourcing & procurement process
Methodology – 7 step sourcing & procurement process Sourcing Strategy Sourcing Initiative Delivery Implementation & Supplier Mgt 0 1a 2 3 4 5 6 7 Baseline cost Evaluate Conduct analysis RFP & supplier Implement 1b Execute Set up Develop develop clarifi- contracts / Supplier Strategy sourcing Supply
Slide 7: Successful sourcing initiatives, Supplier strategy
Successful sourcing initiatives, Supplier strategy Tryg Alarm – A successful outsourcing case Benefits realised • 10 - 20% saving on cost after outsourcing • Improved service levels Outsourcing of the health team to Falck • Increased customer satisfaction • Customer complaints dropped Motor repair –
Slide 8: Claim system overview
Claim system overview Core features Value Proposition Scalepoint – Private Content Solution Online Settlement Tool Reduced pay outs Matching Engine Reduced cycle time Online Replacement Shop Optimized use of business rules Electronic Voucher (SMS) Procurement volume utilized In4mo – Building Solutio
Slide 9: Annual indirect expenditure is DKK1.3bn
Annual indirect expenditure is DKK1.3bn – amount of suppliers / (amount of supplier within 80% of the spend) Uncategorised >3,282 / (92) 214 (12) Non-IT IT & Telecoms 431 (34) 67 (4) 405 (59) 154 (30) 234 (26) Total IT & Facilities Logistics HR/Travel Professional Marketing Uncategorised Spend Telec