HealthEquity, Inc. · NASDAQ:HQY
HealthEquity — Investor Presentation (October 2015)
23 slides from HealthEquity's investor presentation, October 2015
Slide 1: The HealthEquity experience for employers
The HealthEquity experience for employers Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc. Confidential and proprietary. Reproduction without express written consent is prohibited.
Slide 2: Important Information
Important Information Nothing in this communication is intended as legal, tax, financial, or medical advice. Always consult a professional when making life changing decisions. In addition to restrictions imposed by law, your employer may limit what expenses are eligible for reimbursements. It is the
Slide 3: About HealthEquity
About HealthEquity Source: HealthEquity FY16 Q3 Earnings Release 3
Slide 4: Enhanced features
Enhanced features Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc. Confidential and proprietary. Reproduction without express written consent is prohibited.
Slide 5: World-class member services
World-class member services • Let us take the calls, not you • Unique customer experience • Providing insight to maximize savings • Measured on education of members, not length of calls • Extensive ongoing training • High retention rates • Based in Salt Lake City, no outsourcing Kathy, Member Servic
Slide 6: Powerful investment resources
Powerful investment resources HSA balances have potential to grow with tax-free earnings: 1. No-risk FDIC-insured cash account 2. Low-risk Yield Plus 3. Varying risk mutual funds a. Best-in-class funds b. Investor Choice funds Investments available to HSA holders are subject to risk, including the p
Slide 7: Powerful investment resources
Powerful investment resources • Full service • Member implements • Member manages • Auto implementation advice • No advice • $.80 per $1000 • $.50 per $1,000 • Free HealthEquity does not provide financial advice. HealthEquity Advisors, LLC™ does provide web-based 7 investment advice to HSA holders t
Slide 8: Robust, easy-to-use member portal
Robust, easy-to-use member portal Access a demo: https://demo.healthequity.com/HE.aspx User ID: demo172 Password: Demo1234! Video tutorials: www.HealthEquity.com/videos Sample 8
Slide 9: Mobile app
Mobile app Convenient mobile app - On-the-go access and history - Photo documentation - Send payments and reimbursements - Manage debit card transactions - Initiate claims and view their status Sample Must activate account via HealthEquity website in order to utilize mobile app. 9
Slide 10: Communications tools for employers
Communications tools for employers www.HealthEquity.com/educate - Comprehensive comm plan: - Pre-enrollment - Enrollment - Ongoing education Sample 10
Slide 11: Employer portal
Employer portal The HealthEquity employer portal can be used to manage: • Funding – EFT funding is recommended – Check deposits are subject to a two- day hold • Eligibility – Manage employee eligibility, including adding new enrollees and removing terminated employees 11
Slide 12: Employer portal
Employer portal • Full employee listing – Product enrollment – CIP status – Pending contributions • Contribution tools (and uploads) – Direct ACH contributions – Contribution/invoice history – Error detection and correction • Reporting – Contribution history – summary and detail 12
Slide 13: Ongoing employer support
Ongoing employer support • Account management team 500+ eligible groups • Employer services – 8 am to 7 pm CT for all employers – EmployerServices@HealthEquity.com – One group to manage all inquiries • Employer portal guide • Employer portal webinars 13
Slide 14: Member support
Member support • Member welcome kits (single mailing) – HealthEquity® Visa® Health Account Card* – Welcome brochure with instructions on accessing online member portal, using debit card, etc. – Fee schedule • 24/7 member services support • Online education resources *This card is issued by The Banco
Slide 15: Timeline
Timeline Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc. Confidential and proprietary. Reproduction without express written consent is prohibited.
Slide 16: Timeline
Timeline Oct 22, 2015 Press release distributed Oct 22, 2015 Notification to The Bancorp Bank sales channels, brokers and employers Oct 30, 2015 The Bancorp Bank resignation letter mailed to account holders Week of Nov 9 HealthEquity pre-conversion letter Nov 16, 2015 HealthEquity cards mailed Nov 3
Slide 17: Transitioning groups
Transitioning groups • Committed to accurate data and maintaining strict privacy and security standards – Where available, HealthEquity will associate members to employers – We need your help!! • Verify your employees on the employer portal – The Bancorp Bank will forward contributions received thro
Slide 18: Tax reporting
Tax reporting • Members will receive any required tax forms from The Bancorp Bank and from HealthEquity for activity occurring at the perspective entity. 18
Slide 19: Key program distinctions
Key program distinctions Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc. Confidential and proprietary. Reproduction without express written consent is prohibited.
Slide 20: Fees
Fees • Admin fee – $2.50 per account per month • Application fees – Free for electronic submissions – $20 for paper applications • Statement fees – Free for electronic delivery – $2.50 per month for paper (charged to member) • Check fee – Free for member direct deposit reimbursements – $2.00 for che
Slide 21: Member fund access
Member fund access • Proactive compliance strategy • Debit card provided, MCC code protected – ATM withdrawals not permitted • Check books are not available – Payments can be sent directly to providers using the member portal at no cost to the member – Check written prior to the transition will be h
Slide 22: Additional resources
Additional resources Copyright © 2015 HealthEquity, Inc. All rights reserved. HealthEquity and the HealthEquity logo are registered trademarks and service marks of HealthEquity, Inc. Confidential and proprietary. Reproduction without express written consent is prohibited.
Slide 23: Additional resources
Additional resources • Employer transition resource website: www.healthequity.com/bancorp/er • Employer support: 866.382.3510 • Member transition resource website: www.healthequity.com/bancorp/members • Member support: 877.915.3233 23