Nahl Group Plc · LSE:NAH
Nahl — FY2024 Earnings Presentation
28 slides from Nahl's earnings presentation, 2025
Slide 1: Final Results 2024
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Slide 2: Introduction
Introduction Agenda 1. Highlights 2. Financial Review 3. Business Review 4. Summary and Outlook 5. Appendices James Saralis – Group CEO Chris Higham – Group CFO James is Chief Executive Officer of the Chris is Chief Financial Officer of the Group, which he joined in January 2018. Group, having joine
Slide 3: Highlights
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Slide 4: Financial Highlights for 2024
Financial Highlights for 2024 Revenue Underlying PBT Basic Underlying EPS1 £38.8m £1.4m 2.5p (2023: £42.2m) (2023: £0.6m) (2023: 0.8p) Cash from Settlements Free Cash Flow Net Debt at 31 Dec £8.5m £2.6m £7.1m (2023: £6.0m) (2023: £3.6m) (2023: £9.7m) Final Results 2024 1 EPS is basic underlying earn
Slide 5: Operational Highlights
Operational Highlights Consumer Legal Services Critical Care • National Accident Law (NAL) grew processing • Double digit growth in profits to £4.9m revenues by 20% • 45% of revenues are recurring • NAL settled over 3,500 claims and increased • Operating profit margin strengthened to 30.6% cash from
Slide 6: NAHL Group plc
NAHL Group plc A leader in the consumer legal services and catastrophic injury markets Consumer Legal Services Critical Care What we do What we do Delivering marketing services, personal injury claim processing and Delivering a range of specialist services to claimants and property searches to UK co
Slide 7: Financial Review
Financial Review 7
Slide 8: Financial Performance
Financial Performance Strong growth in underlying profit before tax £m 2024 2023 +/- % • Group revenue decreased by 8% to £38.8m Consumer Legal Services 22.9 27.6 (4.7) -17% Critical Care 15.9 14.6 1.3 9% Revenue 38.8 42.2 (3.4) -8% • Underlying operating profit reduced by £0.2m to £3.9m Consumer Le
Slide 9: Cash Generation
Cash Generation Strong operating cash results in significant reduction to net debt Cash flow • Cash generation exceeded expectations, with free cash flow £m 2024 2023 +/- % of £2.6m Personal Injury 2.7 4.9 (2.2) -45% • Operating cash conversion of 173%, representing payback on Residential Property 0
Slide 10: Business Review - Consumer Legal Services
Business Review - Consumer Legal Services 10
Slide 11: Consumer Legal Services
Consumer Legal Services Mature, efficient personal injury law firm delivering results Our Strategy Strategic Progress Our strategy is to grow the number of accident victims • Investments in marketing tactics and capability that we support and grow the value of enquiries that resulted in 30% reductio
Slide 12: National Accident Helpline
National Accident Helpline Responding to a challenging marketing environment Number of enquiries generated • The number of new claims registered in the PI market1 fell further 34,905 35,643 in 2023/24, and RTA (73% of the market) was down 5% yoy 32,132 19,744 • In Q2, Google made significant changes
Slide 13: National Accident Law
National Accident Law 2019 cohort of claims continues to outperform original expectations Cohort value = £3.3m £0.2m £3.2m cash collected Revenue Estimates £m 2,415 new enquiries £0.9m £1.0m • 1,217 claims won £0.7m £3.2m • Further £0.2m revaluation in the £0.6m year taking the total over deliver £2
Slide 14: National Accident Law
National Accident Law Delivering efficient, profitable growth through our mature law firm • Increased the total value of claims in all cohorts since inception by £9.0m in the year to £35.9m • £2.8m revaluation of previous estimates (cumulative revaluation £5.1m), as a result of processing efficienci
Slide 15: Consumer Legal Services
Consumer Legal Services Delivering efficiency gains and improved customer experience Enhanced Processing Delivered Improved Performance and Productivity Marketing Efficiencies Customer Service • Improved submission processes, • Insourced more marketing processes • Created Client Support Team to resu
Slide 16: Business Review - Critical Care
Business Review - Critical Care 16
Slide 17: Critical Care
Critical Care A leading player in the serious and catastrophic injury market Our Strategy Strategic Progress Our strategy is to grow share in the catastrophic, • Strategic investment in recruitment yielding serious injury and care markets by appealing to a results, with 75 new associates in 2024 to
Slide 18: Expert Witness
Expert Witness Strong market demand fuels further growth Number of expert witness reports issued +18% yoy • Expert witness services grew revenues by 19% 1,335 1,136 • 1,335 reports issued in the year, an increase of 18% 885 974 731 • Continued growth in average revenue per report and more follow up
Slide 19: Case Management
Case Management Delivering a first-class service for over 1,300 clients Number of INA reports issued -9% yoy; number of • Revenues were 1% lower than last year ongoing clients -5% 1,354 1,406 1,335 • 490 Initial Needs Assessments reports delivered, 9% fewer 1,208 1,222 than last year 504 529 539 490
Slide 20: Bush & Co. Care Solutions
Bush & Co. Care Solutions Peace of mind for direct employment and nurse led packages • Revenues increased by 37% to £0.7m, all of which is recurring • Winner of Supporting the Industry at the 2024 PI Awards • Delivering a comprehensive range of services including employment support (recruitment and
Slide 21: Outlook
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Slide 22: Outlook
Outlook The Group finished 2024 strongly and has started 2025 well Consumer Legal Services Critical Care In Q1 2025: In Q1 2025: • The Group generated over 3,500 new enquiries, in line • Demand for Expert Witness services remain very with the previous quarter. 37% of new enquiries were strong, with
Slide 23: Appendices
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Slide 24: NAL – Claims Processing: 2020 cohort
NAL – Claims Processing 2020 cohort of claims Cohort value = £4.6m 3,587 new £0.4m £0.8m enquiries £4.4m cash collected £1.1m Revenue Estimates £m • 1,753 claims won £1.1m £4.4m • Further £0.2m revaluation in the £3.8m year taking the total expected £1.0m over delivery to £0.8m • 282 ongoing claims
Slide 25: NAL – Claims Processing: 2021 cohort
NAL – Claims Processing 2021 cohort of claims Cohort value = £7.2m 8,249 new £0.3m enquiries £1.2m £1.4m £6.1m cash collected Revenue Estimates £m £2.1m • 3,130 claims won £6.1m • Further £0.7m revaluation in the £6.0m £2.4m year taking the total expected over delivery to £1.2m £0.1m £1.0m • 1,065 o
Slide 26: NAL – Claims Processing: 2022 cohort
NAL – Claims Processing 2022 cohort of claims Cohort value 8,760 new = £6.7m enquiries £0.8m £0.3m £4.4m cash collected Revenue Estimates £m £1.7m • 2,479 claims won £4.4m • Further £0.4m revaluation in the £2.4m £5.9m year taking the total expected £0.2m over delivery to £0.8m £2.1m • 1,500 ongoing
Slide 27: NAL – Claims Processing: 2023 cohort
NAL – Claims Processing 2023 cohort of claims Cohort value = £7.8m 8,518 new enquiries £0.6m £1.2m Revenue Estimates £m £2.8m £2.3m £2.8m cash collected £0.2m • 2,241 claims won £6.6m £4.8m • £1.2m revaluation in the year • 2,257 ongoing claims expected to generate a further £4.8m of New Enquiries i
Slide 28: Disclaimer
Disclaimer The information contained in this document (“Presentation”) and the presentation made to you verbally has been prepared by NAHL Group PLC (the “Company”). NAHL Group PLC is a UK company quoted on AIM, a market operated by London Stock Exchange plc. This Presentation has not been fully ver