Equifax, Inc. · NYSE:EFX
Equifax — Conference Presentation (January 2024)
22 slides from Equifax's conference presentation, Jan 25, 2024
Slide 1: Hearing From Our Reps: Tips To Help You Improve Your Unemployment Hearing Outcomes
Hearing From Our Reps: Tips To Help You Improve Your Unemployment Hearing Outcomes January 25, 2024
Slide 2: Thanks for joining our webinar
Thanks for joining our webinar Welcome! Questions? Recording Thank you for joining our Please enter your questions This webinar is being webinar. Stay tuned for in the chat box on your recorded. You will receive an more from Equifax screen at any point during email with a link to view the Workforce
Slide 3: To keep our lawyers happy
To keep our lawyers happy The information provided herein is intended as general guidance and is not intended to convey specific tax or legal advice. For a legal opinion, please consult your lawyer. This presentation is intended for the education and benefit of our customers and potential customers. T
Slide 4: Today’s Panelists
Today’s Panelists Laura Paul Dan Pongonis Solutions Consultant Solutions Engineer Dawn Gibson Amanda Lange Appeal Board Specialist Appellate Manager
Slide 5: The Claims Process
The Claims Process PROPRIETARY | 6
Slide 6: Unemployment Hearings
Unemployment Hearings Can be scheduled in person or by phone Both parties may be represented Cross-examination allowed Closing statements allowed in some states Six states require licensed attorney representation: DE, MO, NC, SC, SD, WV PROPRIETARY | 7
Slide 7: Burden of Proof
Burden of Proof Determined by Quit vs. Party with moving party Discharge burden of proof presents first PROPRIETARY | 8
Slide 8: Types of Separations
Types of Separations Types of Separations PROPRIETARY | 9
Slide 9: Voluntary Quit
Voluntary Quit Good cause Employer’s action Exceptions vs. inaction PROPRIETARY | 10
Slide 10: Discharge
Discharge Claimant’s Employer’s Evidence Evidence Misconduct Poor performance Documentation Witness Testimony PROPRIETARY | 11
Slide 11: Hearing Participants
Hearing Participants PROPRIETARY | 12
Slide 12: Role of the Hearing Officer
Role of the Hearing Officer Explains the Questions Enters Issues the hearing the witnesses evidence decision procedure PROPRIETARY | 13
Slide 13: Outside Representation
Outside Representation Claimants Impact on Many attorneys usually appear the hearing have ulterior pro se motives PROPRIETARY | 14
Slide 14: Hearing Preparation
Hearing Preparation PROPRIETARY | 15
Slide 15: Hearing Preparation
Hearing Preparation ● Case review ● Hearing process/roles ● Witness selection/testimony ● Evidence identification/submission Thorough preparation in advance of the hearing will dramatically increase your chances of winning. PROPRIETARY | 16
Slide 16: Hearing Etiquette
Hearing Etiquette Hearing Addressing Testimony and Exhibits formalities participants objections PROPRIETARY | 17
Slide 17: Hearsay
Hearsay Definition Admissibility Representative’s responsibility PROPRIETARY | 18
Slide 18: What Happens Next?
What Happens Next? PROPRIETARY | 20
Slide 19: Ask the Team!
Ask the Team! PROPRIETARY | 21
Slide 20: Enabling Improvement with Training
Enabling Improvement with Training Our goal is to help you optimize your program Visit the Connections and maximize your Training Website here: investment by helping ensure you have https://gateway.on24.com/w everything you need to cc/eh/3589033/connections follow proper procedures and streamline yo
Slide 21: Proactively Sharing Knowledge and Insights
Proactively Sharing Knowledge and Insights Thought Leadership: Articles, Blogs, and Bulletins Employer Unemployment Insurance Resource Center Unemployment Cost Management Blogs Unemployment Tax Rate Blog ● FUTA credit reduction updates ● State trust fund balances ● Annual taxable wage bases ● Correl
Slide 22: Next Steps: Survey, Contact, Connect
Next Steps 1 SURVEY 2 CONTACT 3 CONNECT Complete the survey Want to talk to someone about Subscribe to Let’s Talk HR for updates: through the webinar your Unemployment processes? workforce.equifax.com/insights console Click on the “Want to Get In Touch” button on your webinar console or contact us a