Unitedhealth Group Incorporated · NYSE:UNH
Unitedhealth — Investor Presentation (March 2014)
59 slides from Unitedhealth's investor presentation, March 2014
Slide 1: UnitedHealthcare 100@100 Survey 2014 Results
UnitedHealthcare 100@100 Survey 2014 Results March 2014
Slide 2: Survey Overview
SSS SURVEY OVERVIEW () UnitedHealthcare
Slide 3: Objective & Methodology
Objective & Methodology • Objective: The ninth annual UnitedHealthcare 100@100 survey polled 65- year-old baby boomers in addition to 100-year-olds to examine how the attitudes and lifestyles of Americans entering their retirement years compare to those who hit that same age 35 years ago. • Methodol
Slide 4: Survey Topics
Survey Topics • The survey focused on six key themes: Reflecting on Body & Soul Technology Personal Life The United Staying States: Then & Fun Topics Connected Now 4
Slide 5: Key Themes
SSS KEY THEMES () UnitedHealthcare
Slide 6: Key Themes: Body & Soul
Key Themes Most centenarians and baby boomers say they feel younger than their age but that their physical health has been more difficult to maintain over the years than their mental health or social connections. • Exceeding Expectations: Most centenarians did not expect to live to 100, and most bab
Slide 7: Key Themes: Reflecting on Personal Life
Key Themes Centenarians say they feel happy and blessed to have lived to 100; few feel lonely and none feel sad. About half say the best part about reaching this age is more time with family and friends. • Early Adult Years Remembered Fondly: Centenarians and baby boomers are most likely to say that
Slide 8: Key Themes: Technology
Key Themes Nearly three-fourths of centenarians do not have Internet access, and therefore are not as concerned as baby boomers about online security. • Technology Awareness: A majority of centenarians (56%) have heard of both Facebook and Twitter, but only about 1 in 10 (12%) have heard of Instagra
Slide 9: Key Themes: Staying Connected
Key Themes Many centenarians and baby boomers have remained close with childhood friends. • Social Connections: More than a third of centenarians (34%) remain close with friends they’ve known for 75+ years, and 41% of baby boomers remain close with friends they’ve known for 50+ years. #4 • Staying I
Slide 10: Key Themes: The United States: Then & Now
Key Themes Baby boomers are more cynical about the current state of America than centenarians, as a majority of them think the country is headed in the wrong direction (58%) and that the U.S. is the most politically divided it’s ever been (73%). • Economic Concerns: Both audiences say the struggling
Slide 11: Key Themes: Fun Topics
Key Themes • Dinner Guest-In-Chief: Centenarians would most like to invite Barack Obama to dinner (71%), while most baby boomers would invite actress Betty White (83%). • Important Inventions: Centenarians say household appliances are the most noteworthy technological #6 invention (26%) of the last
Slide 12: Detailed Findings
SSS DETAILED FINDINGS () UnitedHealthcare
Slide 13: Body & Soul
BODY & SOUL () UnitedHealthcare
Slide 14: Both groups say they feel younger than their age
Both centenarians and baby boomers are likely to say they feel younger than their age • Centenarians feel nearly 20 years younger than they are; baby boomers feel 10 years younger Think for a moment about how you typically feel. Do you feel younger than you are, older than you are, or about how you
Slide 15: Maintaining physical health has been the most difficult aspect of aging
Maintaining physical health has been the most difficult aspect of aging, especially for baby boomers • Maintaining independence is more of a challenge for centenarians Which one of the following has been the most difficult to maintain as you age? Is it your…? Physical Health Independence Social Conn
Slide 16: Baby boomers anticipate physical health will be most difficult to maintain
Baby boomers also anticipate that their physical health will be the most difficult thing to maintain moving forward IF BABY BOOMERS: Considering your experiences with aging so far and your observations of the aging process for people who are older than you, which of the following will be most diffic
Slide 17: Most did not or do not expect to live to 100
Most did not or do not expect to live to 100; physical health and attitude seen as equally important to reaching 100 years IF CENTENARIANS: Did you expect to live to 100? IF BABY BOOMERS: Do you expect to live to 100? Yes No Centenarians 24% 66% Baby boomers 29% 68% Which is most important to reachi
Slide 18: Keys to healthy aging
Staying close to friends and family, maintaining a sense of independence, having a sense of humor, exercising and eating right are all keys to healthy aging • Baby boomers place greater importance on maintaining a sense of purpose and a sense of humor Would you say that this is very important, somew
Slide 19: Daily routines
Watching TV, talking with family members, laughing and healthy eating are daily routines • Centenarians are more likely to get eight hours or more of sleep • Baby boomers are much more likely to use the Internet, read, help loved ones, cook and work full time Which of the following things, if any, d
Slide 20: Most walk or hike at least once a week
A majority of centenarians and baby boomers walk or hike at least once a week • Baby boomers are more likely to be physically active than centenarians, especially when it comes to cardio workouts People have different ideas on what makes a person healthy and Baby able to live a long life. Which of t
Slide 21: Most see their primary care physician annually
The vast majority of centenarians and baby boomers see their primary care physician annually • Centenarians are less likely to see their dentist and pharmacists regularly, and less likely to review their health insurance options or receive cancer screenings Which of the following activities do you d
Slide 22: Majority agree financial wealth helps people live longer
A majority of both groups agree that financial wealth helps people live a longer life • Baby boomers are slightly more likely to disagree Do you agree or disagree with the following statement? “Financial wealth helps people live a longer life.” Agree Disagree Don't Know Centenarians 55% 34% 12% Baby
Slide 23: Reflecting on Personal Life
SSS REFLECTING ON PERSONAL LIFE () UnitedHealthcare
Slide 24: Most centenarians say they've had enough time
Most centenarians say they’ve had enough time to do everything they wanted to do in life IF CENTENARIANS: How many more years do you hope to live so that you can accomplish everything you want to do in life? A few more years. 17% 22% It doesn't really matter. I've done everything I've wanted to. 8%
Slide 25: Most centenarians feel blessed or happy about living to 100
Most centenarians feel blessed or happy about living to 100; few feel lonely, and none feel burdened or sad IF CENTENARIANS: In 1914, the average life expectancy for people was between 50 and 60 years. How do you feel about having lived these extra years? Centenarians 36% 31% 12% 14% 3% 5% 0% 0% Ble
Slide 26: More time with friends and family is the best part of living to 100
More time with friends and family is the best part of living to 100 • “Other” answers include being alive, being in good health for their age and “all of the above” IF CENTENARIANS: Having lived much longer than most people of your generation, what are you most grateful for? Is it… 49% Centenarians
Slide 27: Both remember their 30s most fondly
Baby boomers and centenarians remember their 30s the most fondly • Baby boomers also remember their 20s very fondly What stage in your life do you remember most fondly? Centenarians Baby boomers 26% 24% 20% 20% 13% 14% 11% 12% 10% 9% 6% 7% 7% 5% 4% 3% 3% 3% 3% 0% 0% 0% 0% 0% 27
Slide 28: Most do not feel they have turned into their parent
Most centenarians and baby boomers do not feel like they have “turned into” their mother or father • Of those who feel they have, centenarians are most likely to say it happened in their 20s, and baby boomers in their 50s What age were you when you first felt like you “turned into”/”became” your mot
Slide 29: Getting married is the most memorable milestone for centenarians
Getting married is the most memorable milestone for centenarians • Baby boomers say the birth of a child was the most memorable Which life milestone do you remember most fondly? (Ranked by centenarians) Centenarians Baby boomers 32% 27% 20% 18% 18% 14% 12% 6% 8% 7% 5% 5% 6% 5% 4% 4% 2% 2% 2% 1% 1% 0
Slide 30: Centenarians are most thankful for their health
Centenarians are most thankful for their health • Baby boomers are most thankful for the people in their life What are you most thankful for in your life? Is it...? 36% Centenarians Baby boomers 28% 22% 20%21% 16% 14% 14% 9% 9% 4% 3% 3% 1% 30
Slide 31: Technology
SSS TECHNOLOGY () UnitedHealthcare
Slide 32: Internet access and social media awareness
Three-fourths of centenarians do not have access to the Internet, while almost all baby boomers do • Baby boomers are significantly more likely to have heard of social media websites Do you have access to the Internet? Yes No Don't Know Centenarians 22% 74% 4% Baby boomers 87% 13% Which of the follo
Slide 33: Baby boomers use technological devices more
Baby boomers are significantly more likely to use technological devices than centenarians • Baby boomers use their smartphone most for calling, texting and taking pictures Which of the following technological devices, if any, Centenarians Baby boomers do you use? (Ranked by centenarians) Desktop or
Slide 34: Baby boomers use the Internet more for most activities
Baby boomers are significantly more likely than centenarians to use the Internet for all activities besides dating • Risk of identity theft has prevented more than a third of baby boomers from doing things online that they would otherwise like to do (IF HAVE ACCESS TO INTERNET): Please tell me for w
Slide 35: Baby boomers more concerned about online security
Baby boomers are more concerned than centenarians about online security • Baby boomers are also more likely to take measures to protect themselves, mostly by downloading anti-virus software and monitoring their bank accounts IF HAVE ACCESS TO INTERNET: How concerned are you about online security and
Slide 36: Staying Connected
STAYING CONNECTED () UnitedHealthcare
Slide 37: Friendships lasting most of their lifetime
Both groups are likely to have friendships that have lasted for the majority of their lifetime • Many centenarians have friendships that go back 75 years or more; baby boomers are likely to have friends they have known for 50+ years Among the friends you are in regular contact with, what is the long
Slide 38: Landline phones most popular way to stay in touch
Landline phones are the most popular way for both centenarians and baby boomers to stay in touch with friends and family • Centenarians are more likely to connect via mail, while baby boomers are significantly more likely to use cell phones, email and other technologies By which of the following mea
Slide 39: A majority of centenarians do not have a caregiver
A majority of centenarians do not have a caregiver • Those who do most often have a professional caregiver Yes No Don't Know IF CENTENARIANS: Do you currently have a caregiver who helps you with daily activities? 4% 43% 53% IF RECEIVES CAREGIVER SUPPORT: Who do Centenarians you consider your primary
Slide 40: A quarter of baby boomers are caregivers
A quarter of baby boomers are caregivers for someone • Those who are most often provide care for a parent IF BABY BOOMER: Are you currently the caregiver for anyone? Yes No Don't Know Baby boomers 24% 75% 1% Baby boomers IF CAREGIVER: Who do you care for? (N=73) A parent 30 Another relative 22 Other
Slide 41: Most centenarians do not have a pet
Most centenarians do not have a pet, but a majority of baby boomers do • Those who do have a pet say it contributes to their sense of well-being Do you have a pet? Yes No Don't Know Centenarians 19% 78% 3% Baby boomers 54% 46% IF OWN A PET: Do you believe that spending time with and taking care of y
Slide 42: The United States: Then & Now
THE UNITED STATES: THEN & NOW () UnitedHealthcare
Slide 43: Baby boomers more cynical about the state of the country
Overall, baby boomers are more cynical about the current state of the country • A majority of baby boomers believe the U.S. is headed in the wrong direction and that American values have worsened over their lifetime Would you say that, overall, the United States is currently going in the right direc
Slide 44: Most important value for Americans to embrace
Centenarians believe hard work is the most important value for Americans to embrace • Baby boomers think accountability is most important Which values, if any, do you think would make the country a better place if more Americans embraced and demonstrated them? (Multiple responses permitted) Centenar
Slide 45: Most politically divided the country has been
A majority of both audiences think that now is the most politically divided the country has been in their lives • Baby boomers are much more likely to feel this way Is right now the most politically divided the country has been in your lifetime? Yes No Don't Know Centenarians 59% 15% 26% Baby boomer
Slide 46: Economy and unemployment are the most important issues
Both audiences agree that the economy and unemployment are the most important issues facing the country • Baby boomers are more likely to say that income inequality is a major issue Which of the following do you feel is the single biggest problem or challenge currently facing the country? Is it…? Ce
Slide 47: Baby boomers think more negatively of America's youth
Baby boomers are more likely than centenarians to think negatively of America’s youth • “Other” responses from centenarians include “not religious,” “have high expectations” and “addicted to technology” What one word would you use to describe the youth of America today? (Open End) 31% Centenarians B
Slide 48: Perceptions of America's youth
Many centenarians and baby boomers have negative perceptions of America’s youth • Some centenarians think the younger generation is irresponsible; many baby boomers think they are lazy, lost or confused What one word would you use to describe the youth of America today? (Open End) Centenarians Baby
Slide 49: Most important event in U.S. history
Centenarians and baby boomers agree that the signing of the Declaration of Independence is the most important event in U.S. history • Centenarians are more likely to say World War II is the most important historical U.S. event, while more baby boomers say it is either the Civil Rights Movement or Se
Slide 50: Centenarians on morally objectionable issues
Most centenarians say drugs, premarital sex, having a child outside of marriage and homosexuality are morally objectionable • Nearly 8 in 10 think it’s fine for mothers to work outside the home, and about half have no issues with interracial marriage, divorce or the use of contraception. Please indi
Slide 51: Baby boomers take a more progressive stance on social issues
In general, baby boomers take a more progressive stance on social issues • Still, a majority consider illegal drug use, abortion and same sex marriage to be morally objectionable Please indicate whether each of the following is morally objectionable. (Showing baby boomers) Morally acceptable Morally
Slide 52: Expectations of a black president and a woman president
Most centenarians did not expect to see a black president in their lifetime • A majority of both centenarians and baby boomers expect there will be a woman president in their lifetime Prior to Barack Obama’s election, did you think there would be a black president in your lifetime? Yes No Don't Know
Slide 53: Harder to get ahead professionally today
Centenarians and baby boomers agree that it is harder to get ahead professionally today • Baby boomers feel this way much more strongly Is it easier or harder to get ahead professionally today than when you started working? Easier Harder Don't Know Centenarians 34% 44% 22% Baby boomers 16% 76% 8% 53
Slide 54: Fun Topics
SSS FUN TOPICS () UnitedHealthcare
Slide 55: Dinner guest preferences
Centenarians would most like to invite Barack Obama to dinner, while baby boomers would like to invite Betty White For each of the following people, please say whether you would invite him or her to this dinner or not. If you don’t know who this person is, please just say so. Centenarians Yes No Don
Slide 56: Most important technological invention of the last century
Centenarians think household appliances are the most important technological invention in the last century • Baby boomers say the personal computer is the most important Thinking about modern society, what would you say is the most important technological invention or advancement in the last century
Slide 57: Top dream jobs
Teacher, homemaker and nurse were the top dream jobs of baby boomers and centenarians • Half of centenarians lived out their dream jobs as adults, while most baby boomers have not What was your dream job growing up? Baby Centenarians (Ranked by centenarians) boomers Teacher 14 17 Stay-at-home wife/m
Slide 58: Many have lost partners to divorce or death
Most centenarians and nearly half of baby boomers have lost their partners to divorce or death • The majority of both groups are not interested in dating Have you lost a spouse or romantic partner, either to divorce or death? Yes No Don't Know Centenarians 78% 18% 4% Baby boomers 46% 54% 0% IF LOST
Slide 59: Wishes about understanding relationships when younger
Baby boomers are more likely to say they wish they understood more about the challenges of relationships when they were younger What do you know about relationships now that you wish you knew Baby Centenarians when you were younger? (Open end, ranked by centenarians) boomers Nothing/There is nothing
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