Icici Prudential Life Insurance Co. Ltd. · NSE:ICICIPRULI

Icici Prudential Life Insurance — Investor Presentation (September 2022)

71 slides from Icici Prudential Life Insurance's investor presentation, Sep 7, 2022

  1. Slide 1: Cover letter to stock exchanges

    September 7, 2022 General Manager Vice President Listing Department Listing Department BSE Limited, National Stock Exchange of India Limited Phiroze Jeejeebhoy Tower, ‘Exchange Plaza’, Dalal Street, Bandra-Kurla Complex, Mumbai 400 001 Bandra (East), Mumbai 400 051 Dear Sir/Madam, Subject: Investor

  2. Slide 2: Performance update

    Performance update September 07, 2022

  3. Slide 3: August 2022 update

    August 2022 update

  4. Slide 4: Premium growth

    Premium growth Q4- Q1- July August 5M- ` billion FY2022 FY2022 FY2023 2022 2022 FY2023 New business sum 2,599.83 7,731.46 2,209.35 957.28 753.51 3,920.14 assured YoY growth 26.7% 25.4% 24.9% 91.3% 47.8% 41.1% New business premium 47.88 150.36 31.84 13.44 14.21 59.49 YoY growth (6.7%) 15.4% 24.4% 16.

  5. Slide 5: Agenda

    Agenda • Company strategy and performance • Opportunity • Industry overview

  6. Slide 6: Agenda

    Agenda • Company strategy and performance • Opportunity • Industry overview

  7. Slide 7: Key strategic elements

    Key strategic elements Protection Customer Integrating centricity Premium VNB ESG with Persistency continues to Growth Growth business be at the core management Productivity Aspiration to double the FY2019 VNB in four years 6

  8. Slide 8: Premium growth

    • Deepen penetration in under-served Premium growth customer segments Premium • Enhance current distribution growth • Create new distribution • Augment capability in Health and Protection • Increase focus on Pension and Annuity ` billion FY2022 Q1-FY2023 Annualised premium equivalent 77.33 15.20 YoY

  9. Slide 9: Premium growth: Product and Distribution

    Premium growth: Product and Distribution Product mix Distribution mix Q1-FY2023 Q1-FY2023 28% 15% 22% 20% 11% 22% 40% 11% 21% 6% 4% Banca - ICICI Bank Banca - Other Banks Linked Non-linked Protection Annuity Group Agency Direct Partnership Distribution Group Well diversified product and distribution

  10. Slide 10: Protection growth

    Protection growth Protection Continue to grow both retail and group lines of focus business Sum assured market share2 (%) ` billion FY2022 Q1-FY2023 Protection APE1 13.13 3.30 15.8% 13.4% YoY growth 25.5% 22.2% Protection Mix 17.0% 21.7% FY2022 Q1-FY2023 Overall market leadership based on new busine

  11. Slide 11: Persistency improvement

    Persistency improvement Persistency Improve persistency across all cohorts Persistency# FY2022 2M-FY2023 13th month 84.6% 85.5% 90 bps 49th month 63.4% 65.0% 160 bps Significant improvement in persistency # Regular and Limited pay persistency in accordance with IRDAI circular on ‘Public Disclosures

  12. Slide 12: Productivity improvement

    Productivity improvement Productivity Continue to leverage technology for process re- engineering and to drive productivity ` billion Q1-FY2022 FY2022 Q1-FY2023 Growth APE 12.19 77.33 15.20 24.7% Total expenses 10.36 53.63 12.29 18.6% Cost/TWRP1 (%) 19.9% 18.6% 23.8% - Cost/TWRP (savings LOB) (%) 11

  13. Slide 13: Resilient Balance Sheet

    Resilient Balance Sheet Insurance risks Strong solvency ratio • Emerging mortality experience is within expectation • Solvency ratio of 203.6% at June 30, 2022 • ` 0.16 billion of COVID-19 claims in Q1-FY2023 against IBNR provision held of ` 0.24 billion • Closing COVID-19 IBNR provision of ` 0.24 b

  14. Slide 14: Value of New Business (VNB)

    Value of New Business (VNB) VNB ` billion ` billion FY2021 FY2022 Q1-FY2023 17.0% 21.7% 25.1% 28.0% 31.0% 26.50 Value of New 16.21 21.63 4.71 21.63 Business (VNB)1 16.05 16.21 13.28 VNB growth 1.0% 33.4% 31.6% 3.58 4.71 VNB margin 25.1% 28.0% 31.0% FY2019 FY2020 FY2021 FY2022 FY2023 On track to doub

  15. Slide 15: Key strategic elements

    Key strategic elements Protection Customer Integrating centricity Premium VNB ESG with Persistency continues to Growth Growth business be at the core management Productivity Aspiration to double the FY2019 VNB in four years 14

  16. Slide 16: 4P: Premium

    4P: Premium

  17. Slide 17: Products available across all categories

    Products available across all categories Non-linked Savings Linked Savings with Guaranteed savings; ULIP: Suite of funds for ULIP: with capital guarantee and equity Immediate/ Deferred Equity and Debt guarantee participation Annuity Retail Protection Group Pure term, term with Critical illness, Pure

  18. Slide 18: Performance across segments

    Performance across segments APE (` billion) Mix (%) Segments FY2022 Q1-FY2023 Growth (%) FY2022 Q1-FY2023 Savings 64.20 11.90 25.3% 83.0% 78.3% Linked 37.38 6.16 15.1% 48.3% 40.5% Non-linked 21.21 4.21 40.8% 27.4% 27.7% Annuity 3.00 0.98 69.0% 3.9% 6.4% Group funds 2.61 0.56 (3.4%) 3.4% 3.7% Protect

  19. Slide 19: Pension and Annuity

    Pension and Annuity A comprehensive pension provider Annuity Pension fund management (AUM) ` billion Annuity APE (` billion) 116.14 117.49 3.00 83.69 75.59 2.29 0.98 0.58 FY2021 FY2022 Q1-FY2022 Q1-FY2023 Mar-21 Mar-22 Jun-21 Jun-22 Annuity APE grew by 69% in Q1-FY2023; Pension fund AUM grew by 40%

  20. Slide 20: Enhancing distribution

    Enhancing distribution Strategy: Create depth and add width • ~800 partnerships; 13 new partnerships • Protection and Annuity mix 26%, Non- Strategy: Build profitability linked savings 62% Strategy: Digital focused upsell • 30 bank partnerships campaigns • Analytics driven upsell channel • Protectio

  21. Slide 21: Performance across distribution channels

    Performance across distribution channels APE (` billion) Mix (%) Channels FY2022 Q1-FY2023 Growth (%) FY2022 Q1-FY2023 Bancassurance 30.12 5.28 12.1% 38.9% 34.7% ICICI Bank 19.26 3.01 (10.9%) 24.9% 19.8% Other banks 10.85 2.27 70.7% 14.0% 14.9% Agency 18.28 3.41 24.5% 23.6% 22.4% Direct 9.97 1.65 3.

  22. Slide 22: 4P: Protection

    4P: Protection

  23. Slide 23: Protection business

    Protection business Protection APE Sum assured1 ` billion 3.30 Market 14.7% 15.8% share (%) 2.70 ` billion 2,209.35 1,768.62 Q1-FY2022 Q1-FY20223 Q1-FY2022 Q1-FY2023 Protection APE grew by 22% in Q1-FY2023 Sum assured grew by 25% in Q1-FY2023 1. Overall new business 22

  24. Slide 24: 4P: Persistency

    4P: Persistency

  25. Slide 25: Persistency

    Persistency Regular and Limited pay Fully paid and Single premium Month 2M-FY2022 FY2022 2M-FY2023 Month 2M-FY2022 FY2022 2M-FY2023 13th month 85.0% 84.6% 85.5% 13th month 100.0% 100.0% 100.0% 25th month 73.7% 77.3% 77.6% 25th month 99.6% 100.0% 100.0% 37th month 66.4% 66.9% 67.8% 37th month 97.6% 9

  26. Slide 26: 4P: Productivity

    4P: Productivity

  27. Slide 27: Productivity: Cost efficiency

    Productivity: Cost efficiency Q1-FY2022 FY2022 Q1-FY2023 Expense ratio (excl. commission)1 14.7% 12.8% 17.9% Commission ratio2 5.2% 5.8% 5.9% Cost/TWRP3 19.9% 18.6% 23.8% Cost/Average AUM4 1.9% 2.4% 2.1% Cost/TWRP (Savings LOB) 11.9% 12.8% 16.9% ` billion Q1-FY2022 FY2022 Q1-FY2023 Commission 2.71 1

  28. Slide 28: VNB growth levers update (4P's)

    VNB growth levers update (4P’s) ` billion FY2022 Q1-FY2023 Growth Value of New Business (VNB)1 21.63 4.71 31.6% VNB margin 28.0% 31.0% - ` billion FY2022 Q1-FY2023 Growth Premium growth (APE) 77.33 15.20 24.7% Protection growth (APE) 13.13 3.30 22.2% Persistency (13th month)2 84.6% 85.5% - Persisten

  29. Slide 29: Financial update

    Financial update

  30. Slide 30: Financial metrics

    Financial metrics ` billion Q1-FY2022 FY2022 Q1-FY2023 Profit after Tax (1.86) 7.54 1.56 Solvency ratio 193.7%1 204.5%2 203.6%1 AUM 2,231.711 2,404.922 2,300.721 Solvency ratio continues to be strong at 203.6% 1. At June 30 of respective financial years 2. At March 31, 2022 29

  31. Slide 31: Environmental, Social and Governance

    ENVIRONMENTAL, lug | | SOCIAL AND WS 4 GOVERNANCE ox a AOS @ICICI PRUDENTIAL?

  32. Slide 32: ESG: Approach and focus areas

    ESG: Approach and focus areas Sustainability is intrinsic to life insurance as we serve long term savings and protection needs 3 pillars of our sustainability framework Our focus areas Human Responsible Governance & Capital Investing Business Ethics Environmental Social Governance leaving the planet

  33. Slide 33: Focus area: Human capital

    Focus area: Human capital Enabling employee Building an agile & engaged Enabling productivity wellbeing workforce 1. Focus on building awareness, 1. Talent attraction & onboarding 1. Enabling a diverse workforce establishing policies and • 46% fresher hiring; robust onboarding • Equal opportunity em

  34. Slide 34: Focus area: Responsible investing

    Focus area: Responsible investing Three pronged approach ICICI Prudential Stewardship policy and ESG Integration Sustainable Equity process Fund Engaging with investee companies Framework made operational; subscribed to Benchmarked against NSE 100 ESG Index ESG ratings by an external service provide

  35. Slide 35: Focus area: Governance and Data privacy

    Focus area: Governance and Data privacy Governance Structure Information/Cyber security Data Privacy Policy Cyber Security Framework Board composition Board Diversity Evaluation framework • Privacy policy covering • Information and Cyber • >50% IDs including • Policy on Board diversity & • Evaluatio

  36. Slide 36: Focus area: Access to finance, CSR and Environment

    Focus area: Access to finance, CSR and Environment Access to Finance CSR Environment • 45.6 mn lives impacted by micro • ₹ 68.2 million spent for CSR initiatives • ~1,700 tonnes of carbon footprint saved insurance products (58.1 mn lives total) • Over 155,000 children and adults through: • 84.6% - O

  37. Slide 37: Technology @ICICI Prulife

    Technology @ICICI Prulife

  38. Slide 38: Digital@iciciprulife

    Digital@iciciprulife ~3.1 million digital service Digital logins at 96% interactions every month >91.8% service interactions 1.1 million+ app downloads are via self-help / digital modes Highest rated app within life 97% of pages having a system insurance industry uptime of 99% & above Access to over

  39. Slide 39: New business & growth

    New business & growth Pre-sales Onboarding & issuance Partner integration InstaPlan - A pre-sales tool to create a  Partner integration portal Collaboration platform – customized solution for the customer by Online meetings, joint sales calls,  Easy UI – Pre-coded premium combining multiple produc

  40. Slide 40: Customer service

    Customer service Empowering customers Omni channel Self service Mobile application ~3.1Mn. digital service interactions monthly 1.1 mn+ app downloads with best app rating >91.8% service interactions are via self-help among the peers / digital modes Renewals Flexible premium payment options inclu

  41. Slide 41: Digital experience

    Digital experience Personalization Actionable insights Hyper personalization Nudge engine/ Actionable insights - Data Personalised messages to handhold analytics based system which suggests the best customers throughout journey suited action to achieve the next goal Segmented targeting Smart solutio

  42. Slide 42: Data excellence @ every phase of customer journey

    Data excellence @ every phase of customer journey Product recommender Cross sell engine @ Upsell engine identifies Presale high propensity customers offers best product based on partners identifies customers customer needs propensity Predict lapse Fraud detection manage persistency risk engine detec

  43. Slide 43: Awards and Accolades – Q1-FY2023

    Awards and Accolades – Q1-FY2023 Only Indian insurance Company to be featured in the list of top 100 companies in BW Businessworld – ‘India's Best Contact Centre Technology Champion of the Year – Life Insurance Most Sustainable Companies’ BW Businessworld in association with Sustain Labs Paris Quant

  44. Slide 44: Agenda

    Agenda • Company strategy and performance • Opportunity • Industry overview

  45. Slide 45: Favorable demography

    Favorable demography Large and growing population base1 High share of working population1 2020 Population (mn) Population of age 25-59 years (in mn) 1,380 1,439 727 274 331 631 127 146 213 51 59 China Brazil S Africa Russia USA Japan Indonesia S Korea India 2020 2030 Driving GDP growth2 Rising afflu

  46. Slide 46: Financialisation of savings: Opportunity for insurance

    Financialisation of savings: Opportunity for insurance Household savings1 Distribution of financial savings (including currency) 2 80% 85 71% 70% 63% ` tn 61% 65 57% 60% 17% 52% 18% 41% 52% 50% 17% 17% 45% 45 36% 40% 20.86 23.70 40% 19.54 25 13.64 30% 14.53 31.09 20.61 22.84 20% 5 11.91 14.96 -3.59

  47. Slide 47: Protection opportunity: Low penetration

    Protection opportunity: Low penetration Sum Assured as a % of GDP1,2 Addressable population# Protection gap(%) 4,5 332% coverage3 (%) 83 61 55 54 76 71 74 55 252% 251% 12% 16.50 153% 143% 127% USD trillion 8.40 3.90 2.80 2.00 23% 0.90 0.70 0.60 Covered by retail protection policies * Total sum assur

  48. Slide 48: Protection opportunity: Sum assured as a % of GDP

    Protection opportunity: Sum assured as a % of GDP Sum Assured (SA) as a % of GDP: A Assuming SA growth @ 20% CAGR Sum Assured as a % of GDP1,2 85% 332% India: FY2035 50% 252% 251% B 33% 23% 155% 153% A 143% 127% FY2021 FY2025 FY2030 FY2035 85% Sum Assured (SA) as a % of GDP: 23% B Assuming SA growth

  49. Slide 49: Protection opportunity: Addressable population coverage

    Protection opportunity: Addressable population coverage (%) With 15% CAGR in new policy count from FY2020 to FY2035 With 20% CAGR in new policy count from FY2020 to FY2035 244.2 244.2 In million In million 42% 166.2 166.2 26% 103.2 103.2 63.3 63.3 101.9 64.3 31.5 40.8 7.4 14.8 7.4 16.1 FY2021 FY2025

  50. Slide 50: Indicators of protection opportunity

    Indicators of protection opportunity Retail Credit1 Health & Motor2 ` billion Gross direct premium 33,749 FY2022 (` billion) Health 735.82 19,085 17,856 Motor 704.33 13,922 10,097 9,339 4,711 6,454 - Motor Own Damage (OD) 271.78 5,386 7,468 9,746 15,893 - Motor Third Party (TP) 432.55 Mar-14 Mar-16

  51. Slide 51: Agenda

    Agenda • Company strategy and performance • Opportunity • Industry overview

  52. Slide 52: Evolution of life insurance industry in India

    Evolution of life insurance industry in India FY2002 FY2010 FY2015 FY2021 New business premium1 (` bn) 116 21.5% 550 -5.8% 408 10.8% 757 Total premium (` bn) 501 23.2% 2,654 4.3% 3,281 11.4% 6,284 Penetration (as a % to GDP) 2.1% 4.1% 2.6% 3.2% Assets under management (` bn) 2,304 24.0% 12,899 12.6%

  53. Slide 53: Industry overview: product and channel mix

    Industry overview Industry Private Sector 26% 18% 20% Product mix1 51% 44% 39% Linked 74% 82% 80% Non-linked 49% 56% 61% FY2019 FY2020 FY2021 FY2019 FY2020 FY2021 11% 12% 13% Channel mix2 21% 22% 22% 27% 28% 29% Others Bancassurance 54% 53% 55% 62% 60% Agency 58% 25% 25% 23% FY2019 FY2020 FY2021 FY2

  54. Slide 54: Annexures

    Annexures

  55. Slide 55: Risk management: Non-participating business

    Risk management: Non-participating business Guaranteed return savings product (including RP deferred pension) • Interest risk hedged through a combination of cash market instruments and derivatives • Premium payment term upto 12 years only • Hedge program designed for each tranche of new business •

  56. Slide 56: Protection business: FY2022

    Protection business: FY2022 Protection split based on APE* Total new business sum assured ` billion 0.14 ` billion 0.62 (1.1%) (4.7%) 7,731.46 6,166.84 2.90 (22.1%) 5.67 (43.2%) 3.80 (28.9%) FY2021 FY2022 Group Term Retail protection Credit life - Other Credit life – ICICI Bank Retail protection ROP

  57. Slide 57: Retail persistency: FY2022

    Retail persistency: FY2022 Persistency1 across product categories Regular and Limited pay Fully paid and Single premium 100.0% 100.0% 100.0% 100.0% 100.0% 89.2% 91.7% 84.2% 84.0% 13th month 73.8% 49th month 62.4% 61.9% Linked Non linked Protection Linked Non linked Protection Persistency1 across cha

  58. Slide 58: Value of New Business (VNB)

    Value of New Business (VNB) VNB contribution* VNB margin movement FY2021 FY2022 4.3% (2.0)% 28.0% 0.6% VNB 25.1% ` billion 16.21 21.63 3.62 3.52 (22.3%) (16.3%) 9.24 (42.7%) 8.66 3.93 (53.4%) 8.87 (24.2%) (41.0%) FY2021 Business mix Operating Economic FY2022 Assumptions Assumptions change change Pro

  59. Slide 59: Average APE by product categories

    Average APE by product categories Average policy term* (years) 34 33 Segment (`) FY2021 FY2022 15 16 ULIP 154,702 163,770 Savings Protection Non-linked savings 85,654 94,925 Average customer age* (years) Protection 25,149 22,608 43 44 35 35 Total 85,701 100,407 Savings Protection FY2021 FY2022 * Pro

  60. Slide 60: Channel wise product mix

    Channel wise product mix1 Channel category Product category FY2020 FY2021 FY2022 ULIP 86.8% 73.3% 70.7% Non-linked savings 3.3% 11.6% 19.2% Bancassurance Annuity 0.7% 4.3% 4.9% Protection 9.3% 10.9% 5.2% Total 100.0% 100.0% 100.0% ULIP 49.9% 33.3% 42.6% Non-linked savings 39.2% 57.0% 48.8% Agency An

  61. Slide 61: Product wise channel mix

    Product wise channel mix1 Product category Channel category FY2020 FY2021 FY2022 Bancassurance 68.2% 64.9% 57.0% Agency 16.3% 16.6% 20.8% ULIP Direct 13.0% 16.1% 19.6% Partnership distribution 2.5% 2.5% 2.6% Total 100.0% 100.0% 100.0% Bancassurance 10.8% 17.8% 27.3% Agency 53.6% 49.3% 42.1% Non-link

  62. Slide 62: Embedded value

    Embedded value

  63. Slide 63: Embedded Value

    Embedded Value1 ` billion 316.25 291.06 83.60 95.22 232.66 195.84 Mar-21 Mar-22 Value of Inforce (VIF) Adjusted net worth (ANW) VIF grew by 18.8% to ` 232.66 billion and EV grew by 8.7% to ` 316.25 billion 1. As per Indian Embedded value (IEV) method Total may not add up due to rounding off 62

  64. Slide 64: Analysis of movement in EV

    Analysis of movement in EV ` billion 21.63 1.51 (11.87) 0.07 0.64 (4.37) 316.25 20.85 (0.91) (2.36) 291.06 EVOP1 = 31.92 ANW ROEV2 = 11.0% 83.60 ANW ROEV (ex. mortality & morbidity variance) = 15.0% 95.22 VIF 232.66 VIF 195.84 EV (Mar 31, Unwind Operating VNB Persistency Mortality and Expense Other

  65. Slide 65: Analysis of movement in EV

    Analysis of movement in EV1 ` billion FY2018 FY2019 FY2020 FY2021 FY2022 Opening EV 161.84 187.88 216.23 230.30 291.06 Unwind 13.72 15.84 17.25 16.61 20.85 Value of New Business (VNB) 12.86 13.28 16.05 16.21 21.63 Operating assumption changes + Operating variance 10.22 8.89 (0.42) 2.24 (10.56) Opera

  66. Slide 66: Sensitivity analysis

    Sensitivity analysis % change in VNB % change in EV Scenario FY2021 FY2022 FY2021 FY2022 Increase in 100 bps in the reference rates 0.7 (3.5) (2.8) (4.2) Decrease in 100 bps in the reference rates (1.7) 3.2 3.0 4.6 10% increase in the discontinuance rates (3.1) (4.9) (0.9) (1.0) 10% decrease in the

  67. Slide 67: Embedded value growth

    Embedded value growth ` billion FY2020 FY2021 FY2022 Value of In force (VIF) 151.87 195.84 232.66 Adjusted Net worth 78.43 95.22 83.60 Embedded value1 230.30 291.06 316.25 Return on Embedded Value (ROEV) 15.2% 15.2% 11.0% ROEV excluding mortality & morbidity variance 15.0% 16.3% 15.0% EV growth-pre

  68. Slide 68: Economic assumptions underlying EV and VNB

    Economic assumptions underlying EV and VNB References Rates Tenor (years) Mar 31, 2022 June 30, 2022 1 4.35% 6.01% 5 7.90% 8.05% 10 8.36% 8.07% 15 7.97% 8.11% 20 7.57% 8.15% 25 7.28% 8.17% 30 7.09% 8.18% 67

  69. Slide 69: Glossary

    Glossary • Annualized Premium Equivalent (APE): APE is the sum of the annualized first year premiums on regular premium policies, and ten percent of single premiums, from both individual and group customers • Assets under management (AUM): AUM refers to the carrying value of investments managed by t

  70. Slide 70: Safe harbor

    Safe harbor Except for the historical information contained herein, statements in this release which contain words or phrases such as 'will', 'would', ‘indicating’, ‘expected to’ etc., and similar expressions or variations of such expressions may constitute 'forward-looking statements'. These forwar

  71. Slide 71: Thank You

    Thank You

ICICI Prudential Life Insurance Company — Investor Presentation (September 2022) on 6ix