Aviva Plc · LSE:AV.

Aviva — Investor Day (July 2014)

15 slides from Aviva's investor day presentation, Jul 9, 2014

  1. Slide 1: Aviva Europe: Cash, Turnaround & Growth

    Aviva Europe Cash, Turnaround & Growth David McMillan Chairman, Global Health Chief Executive Officer, Aviva Europe 66

  2. Slide 2: Aviva Europe – In a nutshell

    Aviva Europe – In a nutshell c£100bn assets under Cash remittance Value of new business (2013) (2013) management Other Other Europe 13 million customers 13% 31% 11% Europe 36% Top 5 Life provider in UK & I 57% UK & I 53% Poland & Turkey £1.6bn GI and Health net written premiums Composite player in 3

  3. Slide 3: Our European portfolio – cash, turnaround & growth

    Our European portfolio – cash, turnaround & growth Our business Owned channels Key partners Generator  #1 direct funeral provider Cash  #2 direct GI player  #9 insurer*  Largest FA network  900 tied-agents France  #10 life insurer  #4 protection  Turnaround provider Italy  #6 life insurer 

  4. Slide 4: Financial progress

    Financial progress Dividend to Group Value of new business Operating profit +15% +26% +5% £388m £319m £894m £854m £336m £253m 2012 2013 2012 2013 2012 2013 COR (GI only) Operating expenses -1.3ppts +1% 99.4% 98.1% £619m £627m 2012 2013 2012 2013 Over the last year we have focussed on tackling underl

  5. Slide 5: Our strategic agenda: Cash + Growth

    Our strategic agenda Cash + Growth Reducing structural overhead Improving returns from savings Becoming a leading protection Improving cost efficiency player Leveraging composite Simplifying legal vehicle structure opportunity Growing operating earnings Investing in Poland & Turkey Completed Not sta

  6. Slide 6: Cash: Reducing structural overhead

    Cash: Reducing structural overhead Operating expenses Actions taken £836m -11%pa £151m £729m  Exited sub-scale, c£40m £110m £657m unprofitable businesses savings £30m  Removed the regional c£80m £685m office savings £619m £627m  Improved efficiencies in c£60m markets savings 2011 2012 2013 Region

  7. Slide 7: Cash: Improving cost efficiency

    Cash: Improving cost efficiency Expense ratio 2013 expenses Expense ratio 33% 27% 24% 23% 75% 30% £24m £363m £50m £48m £52m Life £189m 35% 30% 2011 2013 Plan France Italy Spain Poland Turkey Total Expense 13% 9% 30% 13%` ratio £21m £168m £33m £114m GI 15% 13% France Italy Poland Total 2011 2013 Plan

  8. Slide 8: Cash: Simplifying legal vehicle structures

    Cash: Simplifying legal vehicle structures An Italian example Transforming the structure Simplifying legal vehicle structures to remove cash traps and increase remittances to Group 73

  9. Slide 9: Growth: VNB and capital efficiency

    Growth: VNB and capital efficiency Value of new business (£m) VNB / Capital strain FY12 FY13 France 119 39% 39% 166 Poland 35 46% 46% 51 69% 73% Turkey 30 23% 23% 37 52% 57% 57% Italy 31 13% 13% 35 Spain 37 20% 19% 30 2010 2011 2012 2013 1Q2014 Total Europe 253 26% 319 VNB and strain net of taxation

  10. Slide 10: Growth: Optimising Life product mix

    Growth: Optimising Life product mix Improving returns from savings Becoming a leading protection player VNB - Savings VNB - Protection +55% +2% £30m £135m £138m With Profit & Other £19m £151m Unit Linked £98m 2012 2013 2012 2013 France Italy Spain* Poland Turkey Progress so far Market €19bn €1.2bn €

  11. Slide 11: Growth: Leveraging composite opportunity

    Growth: Leveraging composite opportunity A French example Customers 1.2m 0.5m 0.2m 0.2m 0.4m 0.3m 0.2m Our ambition is to move from fragmented operating models towards true customer composite across all our markets 76

  12. Slide 12: Growth: Investing in Poland & Turkey

    Growth: Investing in Poland & Turkey Life penetration in Europe* Value of new Net cash business remittance UK 9.0% +35% +23% Denmark 6.8% £88m £90m £5m Ireland 6.0% £73m France 5.6% £65m £37m £3m Switzerland 5.3% £30m £85m Italy 4.5% £70m £51m Germany 3.1% £35m Spain 2.6% Poland 1.9% 2012 2013 2012

  13. Slide 13: Delivering dividends to Group

    Delivering dividends to Group Remittance ratio by market Dividends to Group* 100% 87% 80% 70% 61% 63% 60% 56% £550m 14% 0% France Italy Spain Poland Total Europe 2012 2013 £37m Areas of focus £388m £336m  Remove cash traps £161m  Improve operating performance 2011 2012 2013  Manage back book Disp

  14. Slide 14: Aviva Europe in summary

    Aviva Europe in summary Good franchise in selected key European markets Priorities  1 Sustainable cash growth from France  4 Invest in Poland & Turkey  2 Complete turnaround in Italy & Spain  5 Double protection and build GI scale  3 Target best of breed efficiency Our ambition True composite D

  15. Slide 15: Cautionary statements

    Cautionary statements: This should be read in conjunction with the documents filed by Aviva plc (the “Company” or “Aviva”) with the United States Securities and Exchange Commission (“SEC”). This announcement contains, and we may make other verbal or written “forward-looking statements” with respect

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