Nordea Bank Abp · OMXHEX:NDA_FI
Nordea Bank Abp — Shareholder Meeting (March 2010)
25 slides from Nordea Bank Abp's shareholder meeting presentation, Mar 25, 2010
Slide 1: President and Group CEO Christian Clausen
President and Group CEO Christian Clausen Annual General Meeting Stockholm, 25 March 2010
Slide 2: Income growth and stable results despite crisis
Income growth and stable results despite crisis ta ble c o urse Operating profit S inancial crisis he f ated the During t e m o n str before and after loan losses (EURm) as d Nordea h l ity i n operatin g ab i highest st a m o n g peers. n ce performa 1,486 466 3,808 3,883 3,396 3,075 2006 2007 2008
Slide 3: Results
Results 2008- EURm 2008 2009 2009 % Räntenetto Net interest income 5 093 5,093 5 281 5,281 4 Net commissions Provisionsnetto 1 883 1,883 1 693 1,693 -10 Nettoresultat Net gains/lossesav finansiella 1 028 1,028 1 946 1,946 89 89 poster till verkligt värde Other income 196 153 -22 Operating income Rör
Slide 4: Loan losses are moderate and in line with expectations
Loan losses are moderate and in line with expectations Bp 20 0 -20 Långsiktig nivå -40 25 baspunkter -60 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 H1 H2 2002 2003 2004 2005 2006 2007 2008 2009 Cooperation When custom ers encounter p roblems, we team up with them to find solutions – to the benefit of
Slide 5: Strong position in household segment
Strong position in household segment Income from household customers, EURm Lending and deposits up 13% and 8%, respectively, in 2009 936 1,009 293 2,735 Increased share of lending in all 2,455 2,403 Nordic countries Strong net inflow to investment funds 2007 2008 2009 Income down 11% due to
Slide 6: Continuing strong trend in corporate business
Continuing strong trend in corporate business Income from corporate Lending and deposits somewhat down customers, EURm 4,188 Increased share of wallet with large 3,894 corporates and Corporate Merchant 3,265 Banking customers Income up 8% Capital markets products and securities issuance cont
Slide 7: The financial crisis – impact and political response
The financial crisis – impact and political response 2007 2008 2009 2010 Regulatory Losses and Funding Capital initiatives Some write-downs problems problems for “Never clarity again” Response • Rescue • Funding • Capital injections • Capital packages guarantees • State-sponsored • Liquidity • Bail-
Slide 8: Some clarity – further impact analysis needed
Some clarity – further impact analysis needed Permanently higher capital ratios Capital Emphasis on core Tier 1 capital Emphasis on customer deposits and long-term wholesale Liquidity funding Emphasis on size and quality of liquidity buffers Pricing and allocation of liquidity risk Senio
Slide 9: Nordea's business model
Nordea’s business model Stress test passed 9 Diversification Strong management of liquidity risk, funding and capital Sustainable and transparent risk profile Strong customer relationships Strong values: a t c u sto mer experiences Customer-oriented people, values • Gre am and culture • One Nordea t
Slide 10: Moving from profitable organic growth via middle of the road to prudent growth
Moving from profitable organic growth via middle of the road to prudent growth Profitable organic Middle of Prudent growth growth the road Great 07 08 09 10 11 12 Nordea Organic growth Next level strategy strategy based on stronger position Keep income growth momentum Group initiatives to Next gen
Slide 11: We deliver on our long-term targets
We deliver on our long-term targets Risk-adjusted profit – clearly on Total shareholder return, track to reach 2013 target 20 2007-2009 1 0 Performance 42.3% -20 34.6% -40 Trend line -60 Top quartile -80 -100 BBVA AIB Lloyds Commerzbank Barclays Swedbank BNP Paribas BOI RBS KBC SEB DnBNOR SHB Nordea
Slide 12: Customer satisfaction improving
Customer satisfaction improving CSI index (aggregate) 2007-2009* Trust fi n an c ial crisis the During s h a v e been shi p Nordea relation e r b e f ore has tested. N ev a n y s a tisfied 2007 2009 o r d ea had so m N rs. custome +0.9 70.6 71.5 Peer group 71.2 - 3.6 67.6 -0.6 3.9 *Corporate and rel
Slide 13: Why relationship banking?
Why relationship banking? Satisfying customer … while focusing on the needs … most attractive customer groups Capital efficiency through … at a low risk full customer wallet …
Slide 14: Values – the core
Values – the core Customer-oriented values A great European bank, acknowledged for its people, creating superior value for customers and shareholders Great customer experiences It’s all about people One Nordea team Foundation: Profit orientation and prudent cost, risk and capital management
Slide 15: How do you deliver
How do you deliver One value chain Customer-oriented values A great European bank, acknowledged for its people, creating superior value for customers and shareholders Great customer experiences It’s all about people One Nordea team Foundation: Profit orientation and prudent cost, risk and capital ma
Slide 16: The right platform
The right platform Quality of people One value chain Proximity Customer base Customer-oriented values A great European bank, acknowledged for its people, creating superior value for customers and shareholders Great customer experiences It’s all about people One Nordea team Foundation: Profit orienta
Slide 17: Nordea has built its platform
Nordea has built its platform Quality of Approx 6,000 PBAs, SRMs people and RMs trained in 2009 One value chain Customer Proximity base 1,400 branches, contact Customer-oriented Approx. 8m household centres and netbank values customers in programme, 0.5m corporate A great European bank, acknowledged
Slide 18: Prudent growth is next level of Nordea's organic growth strategy
Prudent growth is next level of Nordea’s organic growth strategy Increase business with Exploit global Supplement Nordic existing Nordic customers and European growth through and attract new customers business lines investments in New European Markets Take Nordea to the next level of operational eff
Slide 19: Initiatives to increase business with customers and exploit global position
Initiatives to increase business with customers and exploit global position Increase business with Exploit global Supplement Nordic existing Nordic customers and European growth through and attract new customers business lines investments in New European Markets 1. Future distribution 2. New custome
Slide 20: Investments in New European Markets focus on Poland
Investments in New European Markets focus on Poland Increase business with Exploit global Supplement Nordic existing Nordic customers and European growth through and attract new customers business lines investments in New European Markets 6. Growth plan Poland Take Nordea to the next level of operat
Slide 21: Poland is an attractive market with good stability, strong growth
Poland is an attractive market with good stability, strong growth and a population of 38m Bank penetration 300 Bank assets as % of GDP 250 EU average 200 150 100 Poland 50 GDP/capita, EUR 0 2,500 7,500 12,500 17,500 22,500 27 500
Slide 22: Operational efficiency required to support growth
Operational efficiency required to support growth Increase business with Exploit global Supplement Nordic existing Nordic customers and European growth through and attract new customers business lines investments in New European Markets 7. Top league IT and operations 8. Product platforms 9. Infrast
Slide 23: Next generation of initiatives to support fulfilment of long-term target
Next generation of initiatives to support fulfilment of Nordea’s long-term target Risk-adjusted profit Growth initiatives EURm 1. Future distribution 2. New customers 4,500 3. Growth plan Finland 4,000 10% CAGR required 4. Growth plan CMB Sweden 3,500 3,000 5. Customer-driven Markets 2,500 6. Growth
Slide 24: Our values and the foundation
Our values and the foundation A Great European bank, acknowledged for its people, creating superior value for customers and shareholders Great customer It’s all about people One Nordea team experiences Foundation: Profit orientation and prudent cost, risk and capital management
Slide 25: Nordea's Annual General Meeting 2010
Nordea’s Annual General Meeting 2010