Banco Santander (brasil) S.a. · BMFBOVESPA:SANB3
Banco Santander (brasil) — Investor Presentation (2016)
72 slides from Banco Santander (brasil)'s investor presentation, 2016
Slide 1: Annual Report 2016
Annual Report 2016 1
Slide 2: Dear Reader
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 3 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Get to know the kinds of capital which comprise our operation and the respective icon for each
Slide 3: Key indicators
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Key indicators Performance Indicators NPL ratio (over 90 days) 6.3% 31,501 Net 4.3% 4.7% The best result
Slide 4: Business, Customer and Social Indicators
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Business Indicators Customer Indicators Expanded Credit Portfolio (R$ billion) Digital Customers (million
Slide 5: Message from the CEO
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business 3 minutes from the CEO Governance Management Business Results Prospering Indicators Message from the CEO G4-1 For us at Santander Brasil, the year 2016 According to the surveys co
Slide 6: Profile
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Profile G4-8 G4-10 The scenario of Santander Brasil A Simple, Personal and Fair Bank in 2016 G4
Slide 7: Strategy
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 3 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Strategy Customer satisfaction is the What can we do for you today? basis of our assumption In
Slide 8: A capital or data industry?
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering A capital or data industry? In the Big Data era, the collection and analysis of data plays a fundamental
Slide 9: Business Model: our way of creating value for society
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Business Model: our way of creating value for society Resources Value Created Resources and rel
Slide 10: Corporate Governance
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Corporate Governance G4-56 Ethics first The new code features five basic principles of Ethical
Slide 11: Ethics in the palm of your hand
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Ethics in the palm of your hand One of the highlights of 2016 was the implementation of the new Code of E
Slide 12: Good practices
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Good practices Good governance practices help prevent conflicts of interest, instill confidence
Slide 13: Leadership framework and Board of Directors
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Leadership framework G4-34 G4-38 Board of Directors G4-38 The Board of Directors is the highest
Slide 14: Executive Board and Sustainability Governance
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Executive Board Sustainability Governance The mission of the Executive Board is to create strategies and
Slide 15: Risk Management
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutos Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Risk Management G4-2 G4-14 Our risk management model proved to be effective in 2016, despite th
Slide 16: Risk governance
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 3 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Risk governance Get to know the main risks we monitor Governance enjoys the participation of th
Slide 17: Liquidity Risk and Model Risk
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 3 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Liquidity Risk Model Risk The risk: this risk is associated with the Bank’s capacity to finance
Slide 18: Good social and environmental practices
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 3 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Good social and environmental practices, Some of the activities of the social and Risk manageme
Slide 19: Our Business
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 3 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Our Business Results: changing as a means of accelerating The year 2016 marked a period of chan
Slide 20: Inspired by startups
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Inspired by startups Espaço Geração Digital [Digital Generation Department], at the Santander Head Office
Slide 21: Business highlights of 2016
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Business highlights of 2016 On the operations side, we are working with a new way of GCB (Globa
Slide 22: Agribusiness, Cards, Olé Consignado
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 1 minute Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Agribusiness We have restructured our entire activity and thereby gained ground in the sector. R
Slide 23: ContaSuper, Purchasing Pools, SMEs
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 1 minute Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering ContaSuper We invested in the acquisition of Super, a 100% digital banking alternative, whereby
Slide 24: Financial Results
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Financial Results Impacting factors 9,0% 45,2 41,5 A 6.3% increase in gross interest margin, which regist
Slide 25: Breakdown of Added Value
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Financial Results G4-EC1 Breakdown of Added Value (BAV) The Bank’s Added Value was broken down as follows
Slide 26: Context: the demanding economic scenario in 2016
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Context: the demanding economic scenario in 2016 Financial Results Changes in economic policies
Slide 27: Commitment to our stakeholders
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Commitment to our stakeholders How we support our employees, clients, society and the environment for a m
Slide 28: People and Business Prospering
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 1 minute Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering People and Business Prospering Employees The mission to guarantee the preference of our clients
Slide 29: Trainee Program and diversity
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 1 minute Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Another initiative was the relaunch of the Trainee Program after nine years without offering vac
Slide 30: Who is the Santander employee?
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 1 minute Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Who is the Santander employee? A balance between personal and professional life To ensure people
Slide 31: Clients
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Clients We are the biggest international financial conglomerate in the country, and our activit
Slide 32: Education
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Education According to the Organization for Economic Cooperation and Development We also launch
Slide 33: Energy
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Energy G4-EC2 An indispensable input for industrial production and a basic factor for In 2016,
Slide 34: Agribusiness
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Agribusiness G4-EC2 Agribusiness accounts for 23% of Brazilian Gross In addition to these initi
Slide 35: Suppliers
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 2 minutes Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Suppliers G4-12 Our active supplier base in 2016 registered 1,451 We adhere to the guidelines o
Slide 36: Society
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 1 minute Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Society G4-SO1 We wish to contribute to a Our Private Social Investment Platform (ISP) features
Slide 37: Outdoor Gyms, Santander Theater and cultural projects
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 1 minute Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Our activity also includes projects focused on entrepreneurism, the democratization of access to
Slide 38: Environmental Management
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability 1 minute Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Environmental Management We are permanently striving to find ways of rendering our Stress testin
Slide 39: Our Brands
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Our Brands 39
Slide 40: Indicator Section
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Indicator Section Definition of the Content Value Generation and Economic Performance Economic Performanc
Slide 41: Definition of the Content
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Definition of the Content The process involving the revalidation of the materiality was based on the stra
Slide 42: GRI Indicators
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering G4-20 G4-21 G4-27 Relevant Issue Aspects Limit of Impacts External Internal GRI Indicators Economic Perfo
Slide 43: Value Generation and Economic Performance
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Topic: Value Generation and Economic Performance Aspect: Economic Performance Aspect: Social and Environm
Slide 44: Credit portfolio by sector and microcredit
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering G4-FS6 Percentage of the portfolio of each line of business, broken down by G4-FS6 G4-FS7 Monetary value
Slide 45: Social and environmental financing
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering G4-FS8 Monetary value of the products and services created to provide a specific Aspect-Related Commitmen
Slide 46: Aspect: Risk Management
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Aspect: Risk Management Indicators related to the provision of credit and financing Risk management is at
Slide 47: Climate change risks and opportunities
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering G4-EC2 Financial implications and other risks and opportunities for G4-EC2 We have products and services
Slide 48: Corporate Governance, Ethical Conduct, Anti-Corruption
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Aspect: Corporate Governance; Ethical Conduct; Anti- G4-SO4 Communication and training in policies and pr
Slide 49: Child labor and forced labor commitments
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering G4-HR5 G4-HR5 e G4-HR6 G4-HR6 Operations and suppliers identified as having risk for incidents of child A
Slide 50: Topic: Customer Relations
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Topic: Customer Relations Aspect: Clear and transparent communication (Marketing and Labeling) Establishi
Slide 51: Communication and Engagement for Sustainability
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Key indicators Aspect: Communication and Engagement for Sustainability G4-FS13 Access points in low-popul
Slide 52: Topic: Employee Relations
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Topic: Employee Relations Funcionários por faixa etária Funcionários por etnia Faixa Etária 2014 2015 201
Slide 53: Our Role as Employers; Training and Education
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Aspect: Our Role as Employers; Training and Education Employees by region and gender¹ Our employees are p
Slide 54: Turnover by gender and age
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering G4-LA1 The total number and rate of new employee hires and turnover by age group, gender and region. Turn
Slide 55: Parental leave and training hours
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering G4-LA3 Return to work and retention rates after parental leave broken down by gender. G4-LA3 G4-LA9 Avera
Slide 56: Performance reviews and sustainability engagement
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering G4-LA11 Percentage of employees receiving regular performance and career G4-LA11 Aspect: Communication an
Slide 57: Topic: Relations with Society
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Topic: Relations with Society Another major activity geared to the promotion of higher education is Unive
Slide 58: Relations with Local Communities
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Aspect: Relations with Local Communities Social and Cultural Investment Santander Brasil¹ (BRL thousand)
Slide 59: Minimization of Environmental Impact
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Aspect: Minimization of Environmental Impact G4-EN3 Energy consumption within the organization G4-EN5 Ene
Slide 60: Water consumption and emissions
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Initiatives geared to the management of water consumption: G4-EN20 Emissions of ozone-depleting substance
Slide 61: Electronic waste and environmental fines
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Electronic Waste (parts) G4-EN29 Monetary value of significant fines and total number of non-monetary san
Slide 62: Topic: Supplier Relations
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Key activities geared to the development of suppliers Topic: Supplier Relations When hiring and dealing w
Slide 63: Policies related to material aspects
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Generation of value and economic performance Customer Relations Employee Relations Relations with Society
Slide 64: Audit Letter
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Audit Letter Limited assurance report issued by the independent auditors on the A limited assurance engag
Slide 65: GRI Content Summary
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering GRI Content Summary Profile Indicators General Description Page or Global ODS standard direct response Co
Slide 66: GRI Content Summary: General standard content
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering General standard Description Page or Global ODS content direct response Compact G4-13 Any significant cha
Slide 67: GRI Content Summary: Stakeholder engagement
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering General standard Description Page or Global ODS content direct response Compact Stakeholder engagement G4
Slide 68: Performance Indicators
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering General standard Description Page or Global ODS content direct response Compact Ethics and Integrity G4-5
Slide 69: Specific standard content
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Specific standard Page Global Compact ODS content EN8 59 Principles 7 and 8 Objectives 6 and 12 EN15 60 P
Slide 70: Specific standard content
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Specific standard Página Global Compact ODS content SO1 36 and 58 Principle 1 Objectives 1, 10 and 17 SO3
Slide 71: Credits We Are Connected 24/7
Annual Report 2016 People and Message Corporate Risk Our Financial Sustainability Introduction Profile Strategy Business from the CEO Governance Management Business Results Indicators Prospering Credits We Are Connected 24/7 General Management Santander santander.com.br Santander Application Photos
Slide 72: Santander
@® Santander
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