Commonwealth Bank Of Australia · ASX:CBA
Commonwealth Bank Of Australia — H1 2013 Earnings Presentation
20 slides from Commonwealth Bank Of Australia's earnings presentation, Feb 13, 2013
Slide 1: Commonwealth Bank of Australia 13 February 2013
For personal use only 13 FEBRUARY 2013 | COMMONWEALTH BANK OF AUSTRALIA | ACN 123 123 124
Slide 2: Disclaimer
Notes Disclaimer For personal use only The material that follows is a presentation of general background information about the Group’s activities current at the date of the presentation, 13 February 2013. It is information given in summary form and does not purport to be complete. It is not intended
Slide 3: Financial Overview
Financial Overview For personal use only vs Dec 12 Dec 11 Statutory Profit ($m) 3,661 1% Cash NPAT ($m) 3,780 6% ROE – Cash (%) 18.1% (110) bpts Cash Earnings per Share (cents) 235.5 4% Dividend per Share (cents) 164 20% 3
Slide 4: Cash NPAT Drivers
Cash NPAT Drivers 1H13 For personal use only Income 5% Operating performance 15% Margin 10bpts Expenses 2% CVA turnaround +$82m C:I ratio 140 bpts Deposit income 11% NII 7% LIE $14m +13% Business loans 3.5% Net Flows Income 2% 1 $6.5bn Expenses flat Net Op. inc
Slide 5: Our Strategy
Our Strategy For personal use only Customer Focus Capabilities People Technology Strength Productivity opportunities “One CommBank” Growth Continued growth in business and institutional banking Disciplined capability-led growth outside Australia TSR Outperformance 5
Slide 6: Sustained improvements in customer satisfaction
Sustained improvements in customer satisfaction For personal use only Retail Business 2 85% Customer Satisfaction 1 8 Customer Satisfaction 80% 75% 7 70% 65% CBA CBA 3 Peer average 3 Peer average 60% 6 Jan 06 Jun 09 Dec 12 Dec 10 Dec 11 Dec 12 1, 2 Refer notes slide at back of this presentation for
Slide 7: Technology – continued innovation
Technology – continued innovation Recent Innovations For personal use only Kaching for Android Property Guide for Android CommBiz for mobile* Next generation ATMs “Leo” available to merchants “Pi” software developer kits* NetBank enhancements MyWealth Video Conferencing in branches
Slide 8: Transaction Accounts
Transaction Accounts RBS Personal Transaction Accounts For personal use only Leveraging Core Banking capabilities (# ’000) New accounts 370 +13% New RBS Personal Transaction 337 Accounts up 13% 328 RBS Transaction Account balances 1 up 9% since June 1H12 2H12 1H13 BPB Transaction Accounts up
Slide 9: Embedding a productivity culture
Embedding a productivity culture 1 Retail Branch Network Retail Call Centres For personal use only Transactions Sales and converted Call handling time per CSR referrals per CSS +16% (5%) +6% Dec 11 Dec 12 Dec 11 Dec 12 Dec 11 Dec 12 Local Business Banking Home Loan Processing $ lending balance per L
Slide 10: Strength
Strength Deposit Funding Wholesale Funding Tenor (years)1 For personal use only % of Total Funding 5.2 5.3 63% 62% 62% 4.0 3.6 3.7 3.7 Dec 11 Jun 12 Dec 12 Dec 11 Jun 12 Dec 12 New Issuance Portfolio Total Provisions2 to Credit RWA Liquidity and Capital Total provisions Total provisions to CRWA 3 Li
Slide 11: Outlook
Outlook For personal use only Current operating environment – Some improvements in global macro economy – Increased stability and lower volatility – Positive for global debt and equity markets Going forward – Still some downside risk which dictates continued caution – Slow but steady rebuild of
Slide 12: Summary
Summary For personal use only Consistent execution of long-term strategic priorities Good revenue growth in a subdued environment Productivity focus enabling investment Stable credit quality reflecting long-term conservatism Strong ROE notwithstanding significantly stronger capital positio
Slide 13: Commonwealth Bank of Australia
For personal use only 13 FEBRUARY 2013 | COMMONWEALTH BANK OF AUSTRALIA | ACN 123 123 124
Slide 14: Strategy – highlights this half
Additional information Strategy – highlights this half For personal use only Sustained improvements in customer satisfaction Customer Focus Further gains in products per customer Continued commitment to no offshoring People From diversity to full inclusion Absolute commitment to talent dev
Slide 15: Products per Customer
Additional information Products per Customer For personal use only Average Number of Banking and Finance Products held by Customers 18+ (at the Financial Institution)3 Average Products held at Financial Institution 2.90 2.90 2.84 2.80 2.78 2.70 2.60 2.59 2.50 2.40 2.30 CBA Peers 2.20 2.10 2.00 Sep 0
Slide 16: Australia's leading technology bank
Additional information Australia’s leading technology bank For personal use only Property Guide Property Guide CommSee QkR App Bump on Kaching “Leo” available App For Android Feb 2004 Jan 2012 2012 Dec 2012 Jul 2010 Jan 2013 Everyday “Pi” & “Leo” Kaching for SmartSign for Asset NetBank FirstChoice S
Slide 17: Snapshot – 1H13 Results
Additional information Snapshot – 1H13 Results1 For personal use only Financial Operating Performance by Division Cash earnings ($m) 3,780 6% Retail Banking Services ($m) 2,394 7% ROE (Cash) 18.1% (110) bpts Business and Private Banking ($m) 1,202 (2%) Cash EPS (Cents) 235.5 4% Institutional Banking
Slide 18: Strong contributor to Australian economy
Strong contributor to Australian economy Where does our income go? For personal use only 1H13 ($bn) Loan impairment Expenses Cost of lending across Serving ~14.5 the economy million customers 2.2 0.6 Tax expense 1.5 Australia’s 4th largest tax payer1 2.6 1.1 Salaries Employing 2.6 Retained for capit
Slide 19: Bank Profitability
Bank Profitability 1 % ROE CBA Ranking For personal use only (Amongst ASX 100 companies) Russia Indonesia CBA China Rank 2 Canada India Market capitalisation (ASX) 2nd Australia Korea Dividends declared 2nd Singapore Japan Taxes paid 4th US UK Return-on-Equity (ROE) 23rd Spain Germany Return-on-Asse
Slide 20: Commonwealth Bank of Australia
For personal use only 13 FEBRUARY 2013 | COMMONWEALTH BANK OF AUSTRALIA | ACN 123 123 124
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