Ncr Voyix Corporation · NYSE:VYX
Ncr Voyix — NCR — Investor Day (November 2018)
63 slides from Ncr Voyix's investor day presentation, Nov 7, 2018
Slide 1: New York City, November 7, 2018
New York City November 7, 2018 1
Slide 2: Forward-looking statements
FORWARD-LOOKING STATEMENTS. Comments made during this presentation and in these materials contain forward-looking statements. Statements that describe or relate to NCR's plans, goals, intentions, strategies, or financial outlook, and statements that do not relate to historical or current fact, are e
Slide 3: Agenda
AGENDA INTRODUCTION AND WELCOME Michael Nelson, VP Investor Relations NCR OVERVIEW AND STRATEGY Mike Hayford, President and CEO OPERATIONALIZING THE STRATEGY Owen Sullivan, Chief Operating Officer NCR FINANCIAL OVERVIEW Andre Fernandez, Chief Financial Officer Q&A NCR Leadership Team DEM
Slide 4: NCR history timeline
Radiant JetPay, StopLift, Patent for Ritty’s acquisition and Zipscene Incorruptible cashier bought acquisitions First electric First commercially First self cash register available computer with checkout systems a solid state processor NCR Silver launched Retalix acquisition First Sales NCR enters S
Slide 5: Enabling the world's largest brands
ENABLING THE WORLD’S LARGEST BRANDS Rp Walmart >;< @® starpucks watz ranco| Cow go: > oss! © meijer @ i EABUNKIW se PMOCYS RS wy TARGET a ra Sra OG Bradesco @K Wild > McDonald's nes Sai I nsbury'‘ Ss KING ints PACKERS ot @ ' en ® BARCLAYS Ean
Slide 6: About NCR
ABOUT NCR $6.4B $984M 1,270 20,000+ SERVICE Trailing 12 Trailing 12 month PATENTS HELD PROFESSIONALS 34,000 month revenue EBITDA in 90 countries PROFESSIONALS BY NCR around the world 7th 18M TOP 100 MOST REPUTABLE DIGITAL BANKING TECHNOLOGY BRAND IN USERS INNOVATORS TECHNOLOGY 75,000 8M 134 years as
Slide 7: Financial, Retail, Hospitality market leadership
FINANCIAL RETAIL HOSPITALITY #1 #1 #1 PROVIDER OF MULTI-VENDOR GLOBAL MARKET SHARE LEADER IN POINT OF SALE ATM SOFTWARE IN RETAIL SELF-CHECKOUT SOFTWARE RESTAURANTS INSTALLED BASE GLOBALLY ATM FAMILY (SelfServ) MARKET LEADER IN ENTERPRISE POINT OF SALE SOFTWARE FOR GROCERY, DRUG AND CONVENIENCE STOR
Slide 8: NCR Vision
NCR VISION To be the leading software and services-led enterprise provider in the vertical industries we serve. FINANCIAL RETAIL HOSPITALITY 8
Slide 9: Shareholder value creation drivers
NCR Shareholder Value Creation will be driven by: Top-Line Mix shift Spend Revenue Growth to Software Optimization & Services 9
Slide 10: Stabilize, near-term and future growth
FUTURE Drive 3-5% Growth NEAR-TERM: Drive 1-3% Growth EXECUTE ON TODAY: STRATEGIC Stabilize Growth SHIFT THE MIX GROWTH PLATFORMS STRATEGIC GROWTH BUILD THE TEAM PLATFORMS SIMPLIFY TO COMPLEMENTARY DRIVE EXECUTION ACQUISITIONS/ STARTS WITH THE PARTNERSHIPS CUSTOMER 10
Slide 11: Leadership team
Mike Hayford CEO Andre J. Fernandez, Jim Bedore Debra Bronder Owen Sullivan EVP and Chief EVP, General Counsel & SVP, Chief HR Officer EVP, Chief Operating Officer Financial Officer Corporate Secretary NCR BANKING GROUP NCR COMMERCE GROUP Frank D'Angelo Paul Langenbahn EVP and President, EVP and Pre
Slide 12: Organized for customer success
ORGANIZED FOR CUSTOMER SUCCESS GLOBAL CUSTOMERS NCR BANKING GROUP NCR COMMERCE GROUP Digital Banking | Branch | ATM Retail | Hospitality | SMB | JetPay SHARED SERVICES Product Management Software Delivery / Leveraged Sales Hardware Delivery Services Delivery & Marketing Professional Services Infrast
Slide 13: NCR Strategy
NCR STRATEGY A
Slide 14: Helping customers compete in the evolving digital world
NCR IS WELL POSITIONED TO HELP OUR CUSTOMERS COMPETE IN THE EVOLVING DIGITAL WORLD PHYSICAL PRESENCE DIGITAL WORLD 14
Slide 15: Digital first across verticals
• Digital First • Digital First • Digital First Banking Restaurant Retail • Digital Small • Digital • Digital Business Connected Convenience Essentials Services and Fuel 15
Slide 16: Digital First Banking
DIGITAL FIRST BANKING Enabling the transformation of retail banking 1 Branch Transformation Digital Transaction Zone Digital Banking Common Transaction Services 16
Slide 17: Digital First Banking market $26.1B
DIGITAL FIRST BANKING Enabling the transformation of retail banking 1 Total Digital First Banking $26.1B Current Market Capabilities Expansion $15.7B $10.4B Source: NCR estimates based on RBR, Ovum data Total Addressable Market 2023 16
Slide 18: Digital First Banking: ATM transaction zone
DIGITAL FIRST BANKING ATM – Transaction zone for digital 1 17
Slide 19: Digital First Restaurant
DIGITAL FIRST RESTAURANT #1 Provider of Enterprise Restaurant Systems in North America 2 Enterprise software solutions that run the Restaurant Integrated Payments Mobile Ordering and Delivery Digital Connected Services 18
Slide 20: Digital First Restaurant market $9.7B
DIGITAL FIRST RESTAURANT #1 Provider of Enterprise Restaurant Systems in North America 2 Total Digital First Restaurant $9.7B Current Market Capabilities Expansion $6.0B $3.7B Source: NCR estimates based on IHL, Euromonitor data Total Addressable Market 2023 18
Slide 21: Digital First Retail
DIGITAL FIRST RETAIL #1 global provider of enterprise software for retail stores 3 Enterprise software solutions that run the retail store Integrated Payments Self-Checkout with Fraud Protection Digital Connected Services 19
Slide 22: Digital First Retail market $22.2B
DIGITAL FIRST RETAIL #1 global provider of enterprise software for retail stores 3 Total Digital First Retail $22.2B Current Market Capabilities Expansion $17.2B $5.0B Source: NCR estimates based on IHL, Euromonitor data Total Addressable Market 2023 19
Slide 23: Digital Connected Services
DIGITAL CONNECTED SERVICES Wall-to-wall multivendor service support 4 Managed Services Break/Fix Services Multi-Vendor Maintenance IoT-enabled Services 20
Slide 24: Digital Connected Services market $27.5B
DIGITAL CONNECTED SERVICES Wall-to-wall multivendor service support 4 Total Digital Connected Business $27.5B Current Market Capabilities Expansion $20.7B $6.8B Source: NCR estimates based on IDC, IHL,Gartner, HDI data Total Addressable Market 2023 20
Slide 25: Digital First Convenience and Fuel
DIGITAL FIRST CONVENIENCE AND FUEL #1 Provider in North America of Enterprise Solutions that run the Store, Pump and Kitchen 5 Enterprise software solutions that run convenience store, pump and food service Integrated Payments Consumer Self-ordering and Self-checkout 1:1 marketing at the pump and in
Slide 26: Digital First Convenience and Fuel market $3.4B
DIGITAL FIRST CONVENIENCE AND FUEL #1 Provider in North America of Enterprise Solutions that run the Store, Pump and Kitchen 5 Total Digital First Convenience & Fuel $3.4B Current Market Capabilities Expansion $1.8B $1.6B Source: NCR estimates based on IHL, Euromonitor, Gartner data Total Addressabl
Slide 27: Digital Small Business Essentials
DIGITAL SMALL BUSINESS ESSENTIALS Turnkey software that runs the small business 6 Cloud based Point of Sale Inventory Management Human Capital Management Integrated Payments 22
Slide 28: Digital Small Business market $7.0B
DIGITAL SMALL BUSINESS ESSENTIALS Turnkey software that runs the small business 6 Total Digital Small Business $7.0B Current Market Capabilities Expansion $2.9B $4.1B Source: NCR estimates based on Square Public Filings, World Bank, IHL data Total Addressable Market 2023 22
Slide 29: Strategic growth platforms
23 STF
Slide 30: Targeted M&A to enhance our solution offerings
Targeted M&A to enhance our solution offerings TARGET DEAL DEAL PROFILE FLOW PROFILE Tuck in acquisitions that utilize the NCR 4 to 6 deals per year Enterprise Value brand & distribution to accelerate growth ~$100M on average Companies in existing markets Product-focused, up- sell, cross-s
Slide 31: Integrated payments acquisition
Integrated payments to enterprise point of sale systems Full end-to-end merchant acquiring services Accelerates NCR’s strategy of increasing recurring revenue and expanding margins 25
Slide 32: Payments value chain
Payments Value Chain Payment Processing Revenue Merchant Acquirer Payment Card Issuer Point of Enterprise NCR Connected & Processor Network & Processor Sale Device Software / Systems Payments Merchant Merchant Payment Gateway 26
Slide 33: Payments value chain
Payments Value Chain Payment Processing Revenue Merchant Acquirer Payment Card Issuer Point of Enterprise NCR Connected Merchant Acquirer & Processor Network & Processor Sale Device Software / Systems Payments & Processor Merchant Merchant Payment Gateway 26
Slide 34: AI and computer vision anti-fraud solution
AI and computer vision anti-fraud solution for consumer self-service Accelerate growth in self-checkout and store transformation Cloud-based/SaaS revenue stream Key enabler of frictionless commerce strategy 27
Slide 35: Restaurant data aggregation and insights
Aggregates data from restaurant customers Enriching data with insights that provide marketing decisions back to restaurant Enables NCR to begin monetizing the wealth of data we collect 28
Slide 36: Investment highlights
INVESTMENT HIGHLIGHTS Strong Brand Global Simplified Focus on Equity Customer Business Growth & Base Model Mix Shift 29
Slide 37: Agenda
AGENDA INTRODUCTION AND WELCOME Michael Nelson, VP Investor Relations NCR OVERVIEW AND STRATEGY Mike Hayford, President and CEO OPERATIONALIZING THE STRATEGY 3 Owen Sullivan, Chief Operating Officer NCR FINANCIAL OVERVIEW Andre Fernandez, Chief Financial Officer Q&A NCR Leadership Team D
Slide 38: A fresh perspective
A FRESH PERSPECTIVE CUSTOMER DELIVERY & ACCOUNTABILITY FOCUS EXECUTION New Structure Aligns Decisions to Customer Needs and Strategic Growth 31
Slide 39: Organized for customer success
ORGANIZED FOR CUSTOMER SUCCESS GLOBAL CUSTOMERS NCR BANKING GROUP NCR COMMERCE GROUP Digital Banking | Branch | ATM Retail | Hospitality | SMB | JetPay SHARED SERVICES Product Management Software Delivery / Leveraged Sales Hardware Delivery Services Delivery & Marketing Professional Services Infrast
Slide 40: Critical imperatives
CRITICAL IMPERATIVES MANUFACTURING SERVICES DELIVERING GO TO STRATEGIC & SUPPLY CHAIN SUCCESS PRODUCTS & MARKET PARTNERSHIPS TRANSFORMATION SOLUTIONS EXCELLENCE 33
Slide 41: Critical imperatives
CRITICAL IMPERATIVES MANUFACTURING SERVICES DELIVERING GO TO STRATEGIC & SUPPLY CHAIN SUCCESS PRODUCTS & MARKET PARTNERSHIPS TRANSFORMATION SOLUTIONS EXCELLENCE 33
Slide 42: Rational decisions tied to market opportunities
RATIONAL DECISIONS TIED TO MARKET OPPORTUNITIES 1 SPEND OPTIMIZATION 2 INVESTING IN THE FUTURE STRATEGIC GROWTH PLATFORMS 34
Slide 43: Critical imperatives
CRITICAL IMPERATIVES CUSTOMER DELIVERY & ACCOUNTABILITY FOCUS EXECUTION MANUFACTURING SERVICES DELIVERING GO TO STRATEGIC & SUPPLY CHAIN SUCCESS PRODUCTS & MARKET PARTNERSHIPS TRANSFORMATION SOLUTIONS EXCELLENCE 35
Slide 44: Agenda
AGENDA INTRODUCTION AND WELCOME Michael Nelson, VP Investor Relations NCR OVERVIEW AND STRATEGY Mike Hayford, President and CEO OPERATIONALIZING THE STRATEGY Owen Sullivan, Chief Operating Officer NCR FINANCIAL OVERVIEW 4 Andre Fernandez, Chief Financial Officer Q&A NCR Leadership Team D
Slide 45: 2018 highlights and guidance
CRITICAL IMPERATIVES REVENUE NON-GAAP GROSS 2018 MARGIN HIGHLIGHTS $6.3B - 28% - $6.5B 28.5% JetPay Acquisition $184M 100- NON-GAAP DILUTED EPS FREE CASH FLOW 6-7% 150 bps 5-7% ~10% $2.55 - $250M Cloud Revenue Services Margin ATM Order Growth Est. Total Backlog $2.75 - $300M Growth Expansion Growth
Slide 46: Strategic uses of cash
STRATEGIC USES OF CASH SHARE REPURCHASE $210M as of 11/6/2018 38
Slide 47: Balancing the core business and investing in the future
BALANCING THE CORE BUSINESS & INVESTING IN THE FUTURE 1 SPEND OPTIMIZATION 2 INVESTING IN THE FUTURE STRATEGIC GROWTH PLATFORMS 39
Slide 48: Margin erosion and cost creep impacted profitability
MARGIN EROSION AND COST CREEP HAVE NEGATIVELY IMPACTED PROFITABILITY Current Observations Gross Margin % down and Opex up Over $200m of cash restructuring: 2015 – 2018 Capex not driving margin improvement 2015 2016 2017 2018 No Operating Income Cash Restructure Non-GAAP Gross Margin % Non-GA
Slide 49: Productivity focus areas
PRODUCTIVITY FOCUS AREAS 1. “Mission One” 2. Hardware Network 3. SG&A / Opex Service performance and Plant rationalization and Announced on Oct. 30 productivity initiatives contract manufacturing 2018 Earnings Call Remote diagnostics, Closing three facilities Reduce SG&A and dispatch red
Slide 50: Revenue mix shifting to software and services
REVENUE MIX SHIFTING TO SOFTWARE AND SERVICES 2018 2023 Targets 68% 32% 80% 20% Software/Services Hardware Software/Services Hardware 48% Recurring Revenue* 60-70% Recurring Revenue* *NCR’s definition of recurring revenue includes maintenance and cloud revenue. 42
Slide 51: ATM financials
ATM FINANCIALS Revenue ATM Economics 2018 2023 Targets Recurring Maintenance Higher Margin Software Other ATM Other ATM Hardware ATM business revenues are projected to be roughly flat over next 5 years. Total Deal Value Other business revenues are projected ATM business is profitable and drives
Slide 52: Financial policy
FINANCIAL POLICY Disciplined Drive free Maintain Balanced Shareholder approach to cash flow strong liquidity allocation of return and M&A & Capex capital with reinvestment in appropriate the business leverage 44
Slide 53: Debt and maturities profile
DEBT & MATURITIES PROFILE ($ millions) Pension Contributions 5.000% Notes 4.625% Notes $36 5.875% Notes $500 6.375% Notes $100 $400 $88 Term Loan A $585 $600 $700 $0 $84 $90 $109 2018 2019 2020 2021* 2022 2023 2024*** Weighted average interest rate on NCR’s Additional outstanding borrowings as of
Slide 54: Target operating model
TARGET OPERATING MODEL Three to five years out Sustained revenue Sustained low double Expanded shareholder growth of 3-5% digit eps growth value through increased with new mix multiple 46
Slide 55: Conclusion
4 o- ~ | \\ CONCLUSION - é | | Se | #. Mike Hayford d CEO
Slide 56: Investment highlights
INVESTMENT HIGHLIGHTS Strong Brand Global Simplified Focus on Equity Customer Business Growth & Base Model Mix Shift 48
Slide 57: Agenda
AGENDA INTRODUCTION AND WELCOME Michael Nelson, VP Investor Relations NCR OVERVIEW AND STRATEGY Mike Hayford, President and CEO OPERATIONALIZING THE STRATEGY Owen Sullivan, Chief Operating Officer NCR FINANCIAL OVERVIEW Andre Fernandez, Chief Financial Officer 5 Q&A NCR Leadership Team D
Slide 58: New York Stock Exchange – Freedom Hall
New York Stock Exchange – Freedom Hall 5 3 4 1 6 2 50
Slide 59: Thank you
Av IA/VESTOR DAY THANK YOU
Slide 60: Supplementary materials
SUPPLEMENTARY MATERIALS 52
Slide 61: Non-GAAP measures
While NCR reports its results in accordance with generally accepted accounting principles (GAAP) in the United States, comments made during this conference call and in these materials will include non-GAAP measures. These measures are included to provide additional useful information regarding NCR's
Slide 62: Diluted EPS to non-GAAP diluted EPS
DILUTED EPS TO NON-GAAP DILUTED EPS 2018 FY Guidance Diluted EPS (1) $0.10 - $0.68 Transformation and Restructuring Costs $0.75 - $1.00 Asset Impairment Charges $1.16 Impact of US Tax Reform ($0.27) Acquisition-Related Amortization of Intangibles $0.42 Acquisition-Related Costs $0.05 Non-GAAP Dilute
Slide 63: Free cash flow guidance
FREE CASH FLOW 2018 FY Guidance Cash Provided by Operating Activities $640 - $670 Total Capital Expenditures (330) – (350) Cash Used in Discontinued Operations 40 Free Cash Flow $250 - $300 $ in millions 55