Bendigo & Adelaide Bank Ltd. · ASX:BEN
Bendigo & Adelaide Bank — Investor Presentation (November 2004)
21 slides from Bendigo & Adelaide Bank's investor presentation, Nov 26, 2004
Slide 1: Presentation to Institutional Investors
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Presentation to Institutional Investors 26 November 2004
Slide 2: Agenda
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Agenda e Strategy Distribution (including Alliances and Community Bank) Wealth Management Future Prospects e Questions © Bendigo Bank
Slide 3: Strategy
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Strategy ¢ Develop a unique position and brand ¢ Broaden distribution capability and market coverage nationally * Build the capacity of our community of buyers ¢ Broaden the range of solutions ¢« Sustainable returns for all stakeholders ©
Slide 4: Distribution network
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Growing distribution network Company owned 145 Community Bank® 137 Tasmanian Banking Services 6
Slide 5: Growing distribution
Growing together apa Dameron, diving esicaitiek Growing distribution a 300 275 250 225 200 175 = 180 S125 100 Branches — over 300 by June 2005 960,000 900,000 $50,000 800,000 750,000 700,000 650,000 Customers overone million by June 2005 «sm sss087 400,600 350,000 300,000
Slide 6: Branch network
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Branch network NTO BBL 0 CBO : QLD..62 BBL 51 WA 27 ‘ : CB.11 BEL 1 : CB 26 SA 6 : NSW 37 BBL 11 CB 26 VIG 145 Updated November 2004 Bendigo Bank 151 Branches Community Bank 137 Branches Total 288 Branches
Slide 7: Geographic spread
Geographic spread Deposits Loans Had SA Others Growing together Siiemiotien Comeatiiies, sherhg micines
Slide 8: Community Bank
Community Bank The Bank shares revenue with community companies, which pay the branch operating costs Growing together Siang Lateran, deity eiteniek Sharing responsibility and rewards © Bendigo Bank
Slide 9: Community benefits
Growing together FaRRiriRg cRmENanTieL, hing mK tek Community benefits Wentworth renovated its tourist paddlesteamer Young sailors funded by East Gosford & Districts Community Bank® © Bendigo Bank
Slide 10: Communities are seeking out Bendigo initiatives
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Communities are seeking out Bendigo initiatives foundation tit ‘Initiatives such as Community Enterprise Foundation and Community Telco are increasing the attraction of the Bendigo brand’ Cammunityerierprise
Slide 11: Elders Rural Bank
Growing together Supaietiogs comerecatitten, abate ee Elders Rural Bank * Rated BBB- by S&P 2004 * Strong potential for growth (only 20% of Elders network are clients ¢ BBL is introducing a co-branded loan product this year which will boost growth ¢ Should be able to achieve ROE 15% - 20% in the lon
Slide 12: Alliances
Alliances Elders Rural Bank Tasmanian Banking Services Pharmacy Guild Community Sector Bank Growing together JopeMing comtaiieN, shaihg mitts
Slide 13: Benefits of alliances
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Benefits of alliances ¢ Look at where both parties believe 1+1 > 2 ¢ Benefits to both parties ¢ Rapid growth for Bendigo without drag of capital investment * Customer acquisition * Build strong customer commitment to Bendigo Brand * Geogra
Slide 14: A reputation for service
A reputation for service Growing together J inpeietingg Diahereantibie:, ahiiiig esi: A customer satisfaction rating of 94%* (* Nielsen) Fourth-highest company reputation* (* Harris Interactive, 2003) 90% of transactions occur outside the branch © Bendigo Bank
Slide 15: Strategic implication
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Strategic implication ¢ Rapid increase in distribution * High rate of customer acquisition ¢ Deliver superior service ¢ Strong connection with and trust in brand ¢ Deepen relationship in the future ¢ Wealth creation and management products
Slide 16: Sandhurst Trustees
Growing together Siang Lateran, deity eiteniek Sandhurst Trustees Sandhurst is the linchpin of a growing Wealth Solutions business
Slide 17: Funds under management
Funds under management ASMillions Jun. 02 Jun 03 Sandhurst Mortgage & Cash Funds 952.0 1,196.2 Sandhurst Industrial Share Fund © 153.3. 2725. Bendigo Superannuation Plan 103.6. 146.8 General Retirement Plan BBA 62.9 Bendigo Managed Funds: BO 484 Other eee fe Total 1,283.9 1,733.4 2,158.9 Growing tog
Slide 18: Wealth creation
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Wealth creation ¢ Growing distribution network ¢ Advisors part of branch distribution network ¢ Fee for service model ¢ Limited product manufacture =» capability to offer independent advice on best of breed products © Bendigo Bank
Slide 19: Building long term value
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Building long term value Grow customer base Alliance partners Build relationship and trust in brand Build distribution Community Bank Strong brand and/or alliance connecting Company branches Build X-sell Wealth management/ creation Build s
Slide 20: Long term sustainable returns
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Long term sustainable returns * Strong trusted and relevant Brand ¢ Build deep long term relationships with customers and communities * Increasing X-sell to wealth creation products ¢ Wealth creation less capital intensive > increased retu
Slide 21: Questions
Growing together J inpeietingg Diahereantibie:, ahiiiig esi: Questions
Bendigo and Adelaide Bank — Investor Presentation (November 2004) on 6ix