Updater Services Limited · NSE:UDS
Updater Services — Q4 FY25 Earnings Presentation
41 slides from Updater Services's earnings presentation, May 25, 2025
Slide 1: Redefining Business Services - Exchange Intimation Letter
Redefining Business Services May 25, 2025 To: To: BSE Limited (BSE) National Stock Exchange of India Limited Corporate Relationship Department (NSE) Phiroze Jeejeebhoy Towers, Listing Department 25th Floor, Dalal Street, Exchange Plaza, 5th Floor, Plot No. C/1, Mumbai - 400001 G Block, Bandra Kurla
Slide 2: Leading Integrated Business Service Platform
Updater Services Limited Leading Integrated Business Service Platform Investor Presentation May 2025
Slide 3: Safe Harbor
Safe Harbor + uds This presentation has been prepared by and is the sole responsibility of Updater Services Limited (the “Company”). By accessing this presentation, you are agreeing to be bound by the trailing restrictions. This presentation does not constitute or form part of any offer or invitatio
Slide 4: Contents
Contents 1 Q4 & FY25 Financial Highlights 2 Segment Highlights 3 Why UDS 4 Key Growth Strategies 5 Industry Outlook 6 Historical Financials
Slide 5: Q4 & FY25 Financial Highlights
Redefining Business Services Q4 & FY25 Financial Highlights
Slide 6: Q4 & FY25 Key Performance Highlights
Q4 & FY25 Key Performance Highlights Strong Operating Performance and Key Highlights FY25 Financial & Other Highlights Strategic merger of two companies with UDS approvals received. Total Revenue ₹ 27,717 Mn. 12% Q4 FY25 IFM Revenue grew by 14% and stood at ₹ 4,896 Million Q4 FY25 witnessed highest
Slide 7: Q4 FY25 Financial Highlights
Q4 FY25 Financial Highlights Total Revenue Total Revenue (IFM) Total Revenue (BSS) (₹ Mn.) (₹ Mn.) (₹ Mn.) +14% 68% 68% 32% 32% +14% +14% 7,256 6,373 4,304 4,896 2,361 2,069 Q4FY24 Q4FY25 Q4FY24 Q4FY25 Q4FY24 Q4FY25 EBITDA Profit After Tax (PAT) Earnings Per Share (₹ Mn.) (₹ Mn.) (₹) 7.2% 7.2% 3.8%
Slide 8: FY25 Financial Highlights
FY25 Financial Highlights Total Revenue Revenue (IFM) Revenue (BSS) ^EBITDA (₹ Mn.) (₹ Mn.)^ (₹ Mn.)^ (₹ Mn.) 67% 66% 33% 34% 6.4% 7.3% +12% +28% 27,717 +10% +17% 24,680 2,022 16,563 18,182 8,117 9,535 1,578 1,139 IFM 861 883 BSS 718 FY24 FY25 FY24 FY25 FY24 FY25 FY24 FY25 Profit After Tax (PAT) Ear
Slide 9: Segment Wise Highlights - IFM
Segment Wise Highlights - IFM Segment Wise Split Sector Wise Revenue Contribution Customer Concentration 1.3% 5.1% 7.9% 5.5% 1.7% 3.0% 3.3% 10.4% 33.1% 34.8% 39.9% 13.6% 87.8% 20.6% 32.1% Industrial Health Care Top 10 Next 40 Others IFMS F&B Others IT/ITES Hospitality Others BFSI Education Real Esta
Slide 10: Segment Wise Highlights - BSS
Segment Wise Highlights - BSS Segment Wise Split Sector Wise Revenue Contribution Customer Concentration 2.8% 5.0% 6.9% 9.5% 11.0% 5.6% 14.4% 39.2% 23.2% 7.9% 70.5% 69.9% 34.0% Sales Enablement Services IT/ITES Real Estate Top 10 Next 40 Others Audit & Assurances RETAIL Others Employee Background Ve
Slide 11: Q4 & FY25 Financial Highlights
Q4 & FY25 Financial Highlights Particulars (₹ Mn.) Q4 FY25 Q4 FY24 Y-o-Y Q3 FY25 Q-o-Q FY25 FY24 Y-o-Y Total revenue from operations 7,256.0 6,373.3 14% 7,005.6 4% 27,717.3 24,679.7 12% Cost of services and other raw material 199.6 229.7 264.0 911.1 1,019.6 Employee benefits expense (incl. ESOP) 5,2
Slide 12: Consolidated Balance Sheet
Consolidated Balance Sheet EQUITY & LIABILITIES (₹ Mn.) Mar-25 Mar-24 ASSETS ((₹ Mn.) Mar-25 Mar-24 Equity Share Capital 669.5 669.5 Property, plant and equipment 649.7 602.7 Capital Work in Progress 7.6 103.6 Other Equity 8,912.4 7,709.3 Goodwill 1,947.9 1,925.6 Equity attributable to equity holder
Slide 13: Consolidated Cash Flow Statement
Consolidated Cash Flow Statement Cash Flow Statement (₹ Mn.) Mar-25 Mar-24 Net Profit Before Tax 1,447.3 845.8 Adjustments for: Non - Cash Items / Other Investment or Financial Items 408.6 813.8 Operating profit before working capital changes 1,855.9 1,659.6 Changes in working capital -879.2 -218.2
Slide 14: Why UDS…
Redefining Business Services Why UDS…
Slide 15: Awards & Accreditations
Awards & Accreditations Awards & Accreditions of UDS Denave Athena Matrix Avon Awards & Accreditations of Key Subsidiaries 14
Slide 16: About Us
About Us Leading Integrated Business Services Platform - Unique mix of businesses transforming from only IFM to integrated platform with BSS Transformed into an integrated business services platform offering IFM services and BSS led through strategic acquisitions and Organic Growth PAN-India presenc
Slide 17: Journey so far
Journey so far IFM & Others BSS Global - Aviation Training Center & Avon - Transport Feminine Business Hygiene BPO-tele calling FY2025 Sales FY2024 Enablement FY2023 Employee Avon expanded Background Check , its market into Soft Services Took the Audit & Assurance FY2022 Acquired company into Transp
Slide 18: Integrated Facility Management (IFM) & Other Services
Integrated Facility Management (IFM) & Other Services Soft Services Production Support Engineering Services Institutional Catering Services Mechanical, electrical, and plumbing Housekeeping and cleaning Material handling, material Catering and food (MEP) services. Also referred to as services, disin
Slide 19: Business Support Services (BSS)
Business Support Services (BSS) Sales Enablement Services Audit & Assurances Employee Background Serving global customers across multiple industries including Services such as supply chain audit including Verification Check Services information technology / information technology enabled services, w
Slide 20: Leading Integrated Business Services Platform
Leading Integrated Business Services Platform Integrated Updater Facility Business Support Services Limited Management Services (BSS) (IFM) & Other Services IFM | Integrated Facility 2 BSS | Audit & Assurance BSS | Sales Enablement 1 1 Management (Matrix Business Services) (Denave & Athena BPO) BSS
Slide 21: PAN INDIA presence with large and efficient workforce
PAN INDIA presence with large and efficient workforce Customer Locations Widespread network with 56 points of ...gives the company competitive advantage 4,000+ presence… over its peers in several aspects (excluding staffing locations) Preferred Ability to provide services for companies Service UDS S
Slide 22: Track record of successful acquisitions and seamless integration
Track record of successful acquisitions and seamless integration of high margin businesses… Selective Strategic acquisitions as means to expand the operations in value added business support services space ✓ Focus has been to acquire companies and businesses with offerings that are complementary and
Slide 23: Denave at a Glance
Denave at a Glance Service Offerings About Denave and its Offerings Key Industries Served Key Customers Include Denave is the pioneer of B2B sales enablement strategy. Today, the Company works closely with industry-leading clients to implement a transformational approach aimed at enabling Sales Inte
Slide 24: Matrix at a Glance
Matrix at a Glance Service Offerings Description of Offerings Key Industries Served Key Customers Include • Comprehensive Checks: Covers identity, address, education, employment history, criminal records, and reference verification • Technology-Driven Process: Uses digital tools for faster turnaroun
Slide 25: Athena at a Glance
Athena at a Glance Service Offerings Description of Offerings Key Industries Served Key Customers Include • Lead Generation & Conversion: Contacts potential customers to generate interest and convert leads into sales across various sectors • Cross-Selling & Upselling: Promotes additional or higher-v
Slide 26: Experienced Board…
Experienced Board… Strong standards of corporate governance with experienced directors on board ✓ One of the founding Directors of the Company ✓ B.Com from Sydenham College of Commerce and Economics, University of Bombay, and Diploma in Systems Management ✓ 30 years of experience in the service sect
Slide 27: Why UDS…
Why UDS… Unique Integrated Business Support Highly experienced IFM Services Platform with widest offerings in management team with + the Industry support from PE investors BSS Long standing presence in India Technology at the forefront of has helped us gain an our current and future understanding of
Slide 28: Key Growth Strategies
Key Growth Strategies Retain, strengthen Introduce new Continue to Grow market share Pursue Inorganic and grow products and improve operating in key segments Growth customer base services margins ✓ Focus on deepening ✓ Existing customer ✓ Catering to existing ✓ Changing business ✓ Strategic acquisit
Slide 29: CSR activities during the year
CSR activities during the year CSR initiatives taken up by the Company are in the areas of Promoting Education, Environmental Protection & Animal Welfare Empowering The Underprivileged Youth Driving Environmental Impact Through Welfare Support for Animals Through Skilling Purposeful Partnerships ➢ D
Slide 30: Industry Outlook
Redefining Business Services Industry Outlook
Slide 31: Outsourced IFM Market in India
Outsourced IFM Market in India | Growth momentum to aid UDS' leading position ... IFM: Well diversified market in terms of end customers… …a large portion of which is currently being served in-house… ResidentialEducation Others Overall IFM Market 5% 4% 2% Healthcare Industrial 9% 34% Outsourced Reta
Slide 32: Move towards organized integrated players
... further aided by the move towards organized integrated players Increase in Share of Outsourced IFM Preference for Organized/Integrated Consolidation on the rise services Players IFM: IN-HOUSE VS OUTSOURCED SERVICES The market is now shifting from single IFM Un-Organized vs Organized service cont
Slide 33: BSS Industry | Emerging Segment with increasing outsourcing potential
BSS Industry | Emerging Segment with increasing outsourcing potential Driven by growth in these verticals the Key verticals comprising the ~ ₹ 7,115 Cr BSS Segment and their BSS segment is expected to grow at pie share ~15.3% CAGR during FY23-FY28P Sales Enablement Airport Ground BSS Market Size Bus
Slide 34: UDS well placed with wide service offerings, onboarded through acquisitions
UDS well placed with wide service offerings, onboarded through acquisitions Sales Enablement Employee Background Mailroom and Warehouse Business Process Airport Ground Services Verification Management Audits & Assurance Handling Growth Trend (₹ Crs.) Growth Trend (₹ Crs.) Growth Trend (₹ Crs.) Growt
Slide 35: Integrated Business Services Platform with wide-range of services offered
Integrated Business Services Platform with wide-range of services offered Retail/Trade/Channel Audits & Assurances Waste Management Emergency Services Mail Room Services Production Support Background Checks Feminine Hygiene Sales Enablement Security Services Food & Catering Capital Projects Airport
Slide 36: Historical Financials
Redefining Business Services Historical Financials
Slide 37: Demonstrated Record of Robust Financial Performance
Demonstrated Record of Robust Financial Performance Total Revenue Revenue (IFM) Revenue (BSS) EBITDA (₹ Mn.) (₹ Mn.)^ (₹ Mn.)^ (₹ Mn.) 90% 80% 72% 67% 66% 10% 20% 28% 33% 34% 6.9% 6.2% 5.0% 6.4% 7.3% +23% +13% 24,680 27,717 18,182 +68% 9,535 21,121 +29% 15,288 16,563 8,117 2,022 12,164 14,979 11,220
Slide 38: Historical Consolidated Profit & Loss Statement
Historical Consolidated Profit & Loss Statement Particulars (₹ Mn.) FY25 FY24 FY23 FY22 FY21 Total Revenue from Operations 27,717.3 24,679.7 21,120.9 14,979.4 12,163.5 Cost of Services and Other RM 911.1 1,019.6 3,469.3 393.5 316.1 Employee benefits expense (incl. ESOP) 20,402.7 18,156.5 13,840.6 11
Slide 39: Historical Consolidated Balance Sheet
Historical Consolidated Balance Sheet EQUITY & LIABILITIES (₹ Mn.) Mar-25 Mar-24 Mar-23 Mar-22 Mar-21 ASSETS (₹ Mn.) Mar-25 Mar-24 Mar-23 Mar-22 Mar-21 Equity Share Capital 669.5 669.5 529.5 528.2 528.2 Property, plant and equipment 649.7 602.7 607.9 332.0 135.1 Other Equity 8,912.4 7,709.3 3,279.4
Slide 40: Historical Consolidated Cash Flow Statement
Historical Consolidated Cash Flow Statement Cash Flow Statement (₹ Mn.) Mar-25 Mar-24 Mar-23 Mar-22 Mar-21 Net Profit Before Tax 1,447.3 845.8 541.9 709.4 544.3 Adjustments for: Non - Cash Items / Other Investment 408.6 813.8 908.0 385.3 236.0 or Financial Items Operating profit before working capit
Slide 41: Thank You
THANK YOU Company: Updater Services Limited CIN: U74140TN2003PLC051955 Ms. Radha Ramanujan – CFO radha.ramanujan@uds.in Website : www.uds.in Investor Relations: Strategic Growth Advisors Pvt. Ltd. CIN: U74140MH2010PTC204285 Mr. Deven Dhruva / Mr. Varun Shivram deven.dhruva@sgapl.net / varun.shivram@