Slide 1: Sustainability in 2021 Fact Sheet
Sustainability in 2021 FACT SHEET lufthansagroup.com lufthansagroup.com/en/responsibility 1
Slide 2: Dear Readers
Dear Readers, We are publishing this sustainability fact sheet at a time when people who are socially disadvantaged and financially worse off. a surface film for commercial aircraft that is inspired by the skin the purpose of our business is more relevant than ever: the Thanks to their manifold comm
Slide 3: At a glance
At a glance PERSONNEL DATA 2021 2020 Change ENVIRONMENTAL DATA2, 3, 8 2021 2020 Change Annual average number of employees 107,643 125,207 −14 % Resource consumption Number of employees (as at 31 Dec) 105,290 110,065 −4.3 % Fuel consumption tonnes 4,324,746 3,507,461 +23.3 % of these, in Germany 60,5
Slide 4: Transparent and comprehensive sustainability reporting
The Lufthansa Group values transparent and comprehensive sustainability reporting Acting as a sustainable and responsible business is a core In addition, the Lufthansa Group reports in accordance with the MATERIAL ASPECTS OF SUSTAINABILITY AT THE LUFTHANSA GROUP component of the Lufthansa Group’s co
Slide 5: Relevant Sustainable Development Goals of Lufthansa Group
C26 C26 RELEVANT SUSTAINABLE RELEVANT SUSTAINABLE DEVELOPMENT DEVELOPMENT GOALS GOALS (SDG) (SDG) C26 C26 RELEVANT RELEVANT SUSTAINABLE SUSTAINABLE DEVELOPMENT DEVELOPMENT GOALS GOALS (SDG) (SDG) C26 OF OF LUFTHANSA RELEVANT GROUP SUSTAINABLE LUFTHANSA GROUP DEVELOPMENT GOALS (SDG) OF OF LUFTHANSA G
Slide 6: Strategic alignment of the Lufthansa Group
Strategy Strategic alignment of the Lufthansa Group The Lufthansa Group positions itself among the largest airlines and digitalisation to develop customer-focused products and in the world and assumes the role as the leading European increase efficiency. Corporate responsibility and identity are put
Slide 7: Climate targets
Climate targets The Lufthansa Group’s ambitious climate protection targets The Lufthansa Group has set ambitious climate protection targets. It is striving to lower its net carbon emissions to half of 2019 levels by 2030 and is seeking to be carbon-neutral by CO₂ 2050. The Group also aims to switch
Slide 8: Absolute fuel consumption
Absolute fuel consumption FUEL CONSUMPTION1, 2 The passenger airlines within the Lufthansa Group saw a Due to the overall more positive demand in 2021 as a whole, in tonnes 4,324,746 significant rise in demand, especially in summer, due to the coupled with the increase in flight operations, a greate
Slide 9: Fleet modernisation
FLEET ORDERS LUFTHANSA GROUP Fleet modernisation Fixed orders2 Deliveries Additional options Long-haul fleet Airbus A350 28 2023 to 2029 Boeing 787 25 2022 to 2026 20 Boeing 777 20 2023 to 2027 24 Boeing 777F 1 2024 Short-haul fleet Airbus A220 30 Airbus A320 66 2022 to 2026 Airbus A321 35 2022 to 2
Slide 10: Specific fuel consumption
Specific fuel consumption SPECIFIC FUEL CONSUMPTION SPECIFIC FUEL CONSUMPTION PASSENGER TRANSPORTATION1, 2 IN THE LUFTHANSA GROUP PASSENGER TRANSPORTATION IN COMPARISON1, 2 in liters/100 passenger kilometers (l/100 pkm) 4.05 in liters/100 pkm 2021 2020 Change in % Group fleet 4.05 4.18 -3.1% 2021 Lu
Slide 11: Specific fuel consumption passenger airlines
Specific fuel consumption passenger airlines SPECIFIC FUEL CONSUMPTION SPECIFIC FUEL CONSUMPTION SPECIFIC FUEL CONSUMPTION PASSENGER TRANSPORTATION1, 2 AT LUFTHANSA GERMAN AIRLINES PASSENGER TRANSPORTATION1, 2 AT SWISS PASSENGER TRANSPORTATION1, 2 AT AUSTRIAN AIRLINES in liters/100 passenger kilomet
Slide 12: AeroSHARK – inspired by nature
AeroSHARK The film is being applied to the hull and nacelles first. Lufthansa Technik’s engineers are already working on the ability to cover the wings with AeroSHARK film soon so that even more fuel can be saved and carbon emissions reduced. Environment AeroSHARK – ~26,800 ~8,500 inspired by tonnes
Slide 13: Decoupling of fuel and transport
Decoupling of fuel and transport Increasing the efficiency between transport performance DECOUPLING OF TRANSPORT PERFORMANCE AND FUEL CONSUMPTION1, 2, 3, 4 SINCE 1991 and fuel consumption % Thanks to countless measures, the Lufthansa Group has already 500 been successful in reducing its fuel consump
Slide 14: Sustainable aviation fuel – the climate-friendly fuel of the future
Sustainable aviation fuel – the climate-friendly fuel How much renewable energy will be needed Sustainable aviation fuel (SAF) Sustainable fuel is the key to the carbon-neutral flights of the to meet the fuel demands of the Lufthansa future, especially on medium- and long-haul flights. The Group wit
Slide 15: Emissions
Emissions Absolute emissions1 Specific CO₂ emissions1 EMISSIONS2 IN 2021 PASSENGER TRANSPORTATION IN 2021 FREIGHT TRANSPORTATION3 IN 2021 in tonnes CO₂ emissions CO₂ emissions Passengers PY Freight2 PY Total PY in kilograms/100 passenger kilometers (kg/100 pkm) 10.16 in kilograms/freight tonne kilom
Slide 16: Carbon offsetting
Example 2 Carbon offsetting ↗ Building biogas plants for families in India stops them from having to cut down and burn firewood and use chemical fertilisers in that country. One plant stops 6.5 t of carbon emissions per year. Source: ↗ myclimate Flying carbon-neutral while benefitting the climate, b
Slide 17: Specific fuel consumption and CO₂ emissions
Specific fuel consumption and CO₂ emissions SPECIFIC FUEL CONSUMPTION AND SPECIFIC CO₂ EMISSIONS SHARE OF FUEL CONSUMPTION BY TRAFFIC AREAS1 IN 2021 OF THE LUFTHANSA GROUP1 IN 2021 Values for specific fuel consumption in liters per 100 passenger kilometers (l/100 pkm) Values for specific CO₂ emissio
Slide 18: Specific fuel consumption and CO₂ emissions
Specific fuel consumption and CO₂ emissions SPECIFIC FUEL CONSUMPTION AND SPECIFIC CO₂ EMISSIONS1 SHARE OF FUEL CONSUMPTION BY TRAFFIC AREAS1 IN 2021 IN 2021 Values for specific fuel consumption in liters per 100 passenger kilometers (l/100 pkm) Values for specific CO₂ emissions in kilograms per 100
Slide 19: Political engagement
Political engagement European climate protection must not distort competition In summer 2021, the European Commission presented its Fit for The Lufthansa Group welcomes the ambitious targets set out 55 legislative package which included proposed regulations for within the climate package, however it
Slide 20: Specific further emissions separated by passenger and freight traffic
Specific further emissions separated by passenger and freight traffic NOX emissions NOX emissions in grams/100 passenger kilometers (g/100 pkm) 46.5 in grams/freight tonne kilometers (g/tkm) 3.5 2021 How are further emissions created? 2021 2020 51.6 2020 3.4 Using fossil fuel causes different types
Slide 21: Carbon footprint
Carbon footprint DIRECT AND INDIRECT CO₂ EMISSIONS DIRECT AND INDIRECT CO₂ EMISSIONS OF THE LUFTHANSA GROUP IN COMPARISON1 OF THE LUFTHANSA GROUP IN 2021 in tonnes of CO₂e 2021 2020 2019 SCOPE 2 Scope 1 13,823,320 11,509,756 33,349,293 The special nature of carbon footprints in aviation 74.2 % 76.0
Slide 22: Calculation method and verification statement
Calculation method of absolute and specific Verification statement consumption and emissions Scopes 1–3 Kerosene, absolute Specific consumption and emissions Kerosene consumption is calculated based on The calculation of specific consumption and actual flight operations, which means accounting emiss
Slide 23: Most stringent noise standards for the fleet
Most stringent noise standards for the Lufthansa Group’s fleet MARGIN BELOW THE NOISE LIMIT OF ICAO CHAPTER 3 AND 4 represented by the vertical dashed line in the overview to the left. As at 30 Oct. 2021, in EPNdB In 2021, 99.6 percent of aircraft – and therefore almost all of the Group’s operationa
Slide 24: Reducing plastic and food waste
Reducing plastic and food waste 71 % Further highlights reduction of single-use plastic parts already achieved1 in 2021 ▪ Reduce: reducing the volume of sin 100 % New food options with more gle-use plastic items stocked on board sustainable packaging by changing the food and drink offering material
Slide 25: CleanTech Hub and traceless materials
CleanTech Hub „traceless materials“ – an example of collaboration Lufthansa Group CleanTech Hub – the new center for bundling ideas and project partners that can contribute to sustainable The Lufthansa Group is supporting a start-up competences for climate protection technologies aviation. Regular e
Slide 26: Customer satisfaction
Customer satisfaction 49 47 NPS of Network NPS of Further highlights in 2021 Airlines Eurowings ▪ Quick and convenient processing at security: ▪ Notifications sent via instant messaging: implementing the Health & Entry Support Center for European Aviation Network (EAN) broadband internet The Net Pro
Slide 27: Employee numbers
Employee numbers EMPLOYEES IN TOTAL1 DISTRIBUTION OF EMPLOYEES1 Lufthansa Group, employees as at December 31 105,290 Lufthansa Group, employees as at December 31 2021 2020 Change The employees of the Lufthansa Group are a key factor in the Group employees 105,290 110,065 -4.3% Group’s success thanks
Slide 28: Employer attractiveness
Employer attractiveness 83 % A balanced relationship between professional and private lives, a comprehensive approach to equal opportunities and diversity in Partial retirement for ground staff all its dimensions and intensive support for talented individuals Based on Germany’s Act on Partial Retire
Slide 29: Employer attractiveness
Employer attractiveness Parental leave, childcare, caregiver leave and time off Increased flexibility and freedom is provided with programmes for special leave or remote working as well as various options such as Lufthansa Family Time, extensive childcare services for taking time off, whether it is
Slide 30: Diversity and equal opportunities
Diversity and equal opportunities Share of women in leadership to be boosted management. The Lufthansa Group has also rolled out a require- SHARE OF WOMEN IN MANAGEMENT (WORLDWIDE)1 The Lufthansa Group is committed to embedding gender ment for the selection in recruitment processes, with a quota Luf
Slide 31: Diversity and equal opportunities
Diversity and equal opportunities AVERAGE AGE1 Lufthansa Group, in percent as at December 31 Men Total Women 50 45 40 35 43.5 42.1 42.0 42.6 40.0 42.2 41.5 41.6 42.4 43.2 Employees 4.3 % 172 40.9 2017 40.8 2018 41.2 2019 42.1 2020 43.4 2021 Inclusion3 different nationalities2 within the Lufthansa Gr
Slide 32: Health and safety at work
Health and safety at work HEALTH INDEX1 Lufthansa Group, in percent 2021 Further highlights in 2021 2 2.2 2.4 2.3 2.2 2.3 2017 2018 2019 2020 2021 ▪ A variety of measures for maintaining Corona infection prevention: – Provision of three vaccination centers and Corona vaccination services for employe
Slide 33: Societal engagement
Societal engagement Closer to the world. Closer to its people. Further highlights help alliance is the aid organisation of the Lufthansa Group entrepreneurship. It has given support to roughly 140 projects in 2021 and its employees. It is the cornerstone of the Lufthansa around the world over the ye
Slide 34: Glossary
Glossary Carbon dioxide (CO2) Decibel (dB) contamination has been detected in plant or soil samples after Gas resulting in nature from the burning or decomposition of Measuring unit for the intensity and pressure of sound. The fuel dumps. organic substances (e.g. plant material). The greenhouse gas
Slide 35: Glossary
Glossary performance (TKO, tonne kilometers offered) and the actual transport performance (TKT, tonne kilometers transported). In calculating payloads, passengers are taken into account by means of a statistical average weight. Unburned hydrocarbons (UHC) Organic mixture of carbon and hydrogen that
Slide 36: Editorial information Contact
Editorial information Contact Publisher Photos Claudia Hügel Deutsche Lufthansa AG title: Jens Görlich; MO CGI +49 69 696 54050 Venloer Str. 151–153 p. 02: Oliver Rösler Deutsche Lufthansa AG 50672 Cologne p. 09: Jens Görlich; MO CGI ESG-Reporting Germany p. 10: Jens Görlich Lufthansa Aviation Cente