Qbe Insurance Group Limited · ASX:QBE
Qbe Insurance — Shareholder Meeting (May 2018)
16 slides from Qbe Insurance's shareholder meeting presentation, May 3, 2018
Slide 1: ASX cover letter: 2018 AGM presentation slides
QBE Insurance Group Limited ABN 28 008 485 014 Level 27, 8 Chifley Square, SYDNEY NSW 2000 Australia GPO Box 82, Sydney NSW 2001 telephone + 612 9375 4444 + facsimile + 612 9231 6104 www.qbe.com 3 May 2018 The Manager Markets Announcements Office ASX Limited Level 4 Exchange Centre 20 Bridge Street
Slide 2: QBE Insurance Group 2018 Annual General Meeting
For personal use only QBE Insurance Group 2018 Annual General Meeting Thursday 3 May 2018 All figures in US$ unless otherwise stated
Slide 3: Marty Becker, Chairman of the Board
For personal use only Marty Becker Chairman of the Board
Slide 4: Pat Regan, Group Chief Executive Officer
For personal use only Pat Regan Group Chief Executive Officer
Slide 5: Our Focus
Our Focus For personal use only 1 Simplify QBE 2 Brilliant Basics 3 Drive Performance Improvement 4 Further Reposition North America 5 Remediate Asia 6 Talent and Culture 7 Build for the Future 4 QBE Insurance Group | 2018 Annual General Meeting
Slide 6: Simplify QBE
1 Simplify QBE For personal use only Our Focus Simplification Initiatives • Markets and products where we have • Latin America ✓ a competitive advantage • Narrow the focus and simplify back to • HK workers’ comp – construction ✓ core • Improve quality and consistency of • Thailand ✓ results • North
Slide 7: Brilliant Basics
2 Brilliant Basics For personal use only Underwriting Pricing Claims • Establish consistent QBE standards and practices in all of our markets • Strive for global best practice in underwriting, pricing and claims • Strengthen governance and oversight 6 QBE Insurance Group | 2018 Annual General Meetin
Slide 8: Brilliant Basics – Impact on Australia & New Zealand
2 Brilliant Basics – Impact on Australia & New Zealand 1 Stronger Earnings Quality 2 Improving Attritional Performance For personal use only 4% improvement in underlying COR 64.9% c.75% of portfolio NEP has contributed to the improvement in 99% attritional ex LMI LMI Contribution % 95% Underlying CO
Slide 9: Drive Performance Improvement: Cell Review Process
3 Drive Performance Improvement: Cell Review Process Driving a culture of accountability For personal use only Results oriented Fact based reviews outcomes 8 QBE Insurance Group | 2018 Annual General Meeting
Slide 10: Further Reposition North America
4 Further Reposition North America Key Priorities 2017 NEP 2013 NEP For personal use only $3.5Bn1 $4.9Bn2 1 Deliver 2018 plan $726m $1,170m 2 Establish Brilliant Basics $844m $1,141m fundamentals 3 Refocus portfolio: middle market $868m commercial and Specialty $1,049m $410m Program Crop $337m $560m
Slide 11: Remediate Asia: Execute Profit Improvement Program
5 Remediate Asia: Execute Profit Improvement Program Remediation activities Property hazard grade improving For personal use only Hazard Index 2017 1 Targeted performance improvement plans 3.20 3.15 3.10 2 Implement Brilliant Basics: 3.05 Underwriting, pricing and claims 3.00 2.95 JAN FEB MAR APR MA
Slide 12: Talent and Culture; Build For The Future
6 Talent and Culture For personal use only 7 Build For The Future • Fast-paced • Building internal data • Accountable science capability • Technically excellent • Courageous • Investment in Insurtech companies Talent & • Diverse Innovation & culture • Customer-centred Technology • Digital • Team ori
Slide 13: Sustainability
Sustainability For personal use only Diversity & QBE Impact Climate Change Inclusion Foundation Investing 12 QBE Insurance Group | 2018 Annual General Meeting 12 QBE Insurance Group | 2018 Annual General Meeting
Slide 14: 2018 Outlook
For personal use only 2018 Outlook
Slide 15: Our Focus: 2018 Targets
Our Focus For personal use only 1 Simplify QBE 2018 Targets 2 Brilliant Basics COMBINED 95.0% - OPERATING 3 Drive Performance Improvement RATIO 97.5%1,2 4 Further Reposition North America 5 Remediate Asia INVESTMENT 2.5% - 3.0%2 RETURN 6 Talent and Culture 7 Build For The Future 1 Assumes risk-free
Slide 16: Disclaimer
Disclaimer This presentation should be read in conjunction with all information which QBE has lodged with the Australian Securities Exchange (“ASX”). Copies of those lodgements are available from either the ASX website www.asx.com.au or QBE’s website www.qbe.com. For personal use only Prior to makin