Malayan Banking Bhd. · MYX:MAYBANK
Malayan Banking Bhd — Investor Day (March 2012)
27 slides from Malayan Banking Bhd's investor day presentation, Mar 8, 2012
Slide 1: Investor Day: Luncheon Talk with Community Financial Services (CFS)
Investor Day Luncheon Talk with Community Financial Services (CFS) 8 March 2012 www.maybank.com 0
Slide 2: Introduction
Introduction Recap of Our Journey, Aspirations & Accomplishments FP2011 Financial Highlights & Market Share Market Outlook & Key Focus Areas in 2012 Summary S mmar
Slide 3: CFS is the largest contributor to Group PBT
CFS is the largest contributor to Group PBT with a contribution of 39.2% in FP2011 Maybank is Malaysia’s largest financial services group and a leading provider of consumer, SME and wholesale banking services, as well as insurance and takaful products. Segment Business Community Global Wholesale Int
Slide 4: Vision, mission and strategic objectives by 2015
Across key segments, we are a segment leader & one of our objectives is to remain an undisputed leader in 2015 By 2015 Our Vision To be a Regional Financial Services Leader Our Mission Humanising Financial Services Across Asia Providing people with convenient access to financing Having fair term
Slide 5: The CFS business will play a key role in meeting the KPIs set for FY2012
The CFS business will play a key role in meeting the KPIs set for FY2012 Group KPIs for FY2012 CFS Priorities for FY2012 Headline KPIs R Return on E Equity i 15 6% 15.6% z Continue to achieve growth in all Loans and Debt Securities Growth 15.2% key segments , and sustain leadership in domestic franc
Slide 6: Recap of Our Journey, Aspirations & Accomplishments
Introduction Recap of Our Journey, Aspirations & Accomplishments FP2011 Financial Highlights & Market Share Market Outlook & Key Focus Areas in 2012 Summary S mmar
Slide 7: CFS' Aspirations and Journey towards 2015
CFS’ Aspirations and Journey towards 2015 To be the undisputed No. 1 retail and business financial services provider in Malaysia 2008 – 2010 2010 - 2011 2012 to 2015 “Back to Basics” for Launch Community Deliver CFS Aspirations p C Consumer Banking B ki Fi Financial i l Services S i (CFS) • Institut
Slide 8: New House of Maybank With Integrated Shared Distribution Model
New House of Maybank With Integrated Shared Distribution Model z One-stop location for both Retail Individual z One-stopp relationship p for Individual and SME needs both Individual and Business needs of z Serve all SMEs via the retail customers. model,, hence maximize reach while lowering cost to z
Slide 9: Key Accomplishments since formation of the New House
Key Accomplishments since formation of the “New House” z Launched “single single captainship model” model at the regions with clear accountabilities, z One Stop Centre – referring SME & BB businesses at the branches. Extended SME/BB reach resulting in increase in SME/BB deposits by ~70% in the last
Slide 10: CFS' Past Performance and Growth
CFS’ Past Performance and Growth Loans Deposits 150.0 150.0 RM138.1B RM120.7B RM124.9B RM112.5B 25.8 50.8 100.0 24.7 100.0 41.2 M Billion RM Billion RM 50.0 94.9 50.0 76.4 87.9 83.7 87.3 62.2 67 75.5 70.9 75.2 ‐ ‐ Jun‐08 Jun‐09 Jun‐10 Jun‐11 Dec‐11 Jun‐08 Jun‐09 Jun‐10 Jun‐11 Dec‐11 SME & BB Consume
Slide 11: Recent Awards Won
Recent Awards Won √ 3 awards from Asian Banker √ High-Net Worth & Affluent Banking – 3 awards √ Cards – 8 awards from various parties, √ Internet Banking - NEF-Awani including Bank of the Year Award from Visa ICT Awards; BPA Trailblazer Awards; Financial Insights Innovation Awards √ Business Banking
Slide 12: FP2011 Financial Highlights & Market Share
Introduction Recap of Our Journey, Aspirations & Accomplishments FP2011 Financial Highlights & Market Share Market Outlook & Key Focus Areas in 2012 Summary S mmar
Slide 13: Key Financial Highlights FP2011
Key Financial Highlights FP2011 Jul-Dec '10 Jul-Dec '11 YoY z Revenue up 13.4% from P&L Highlights corresponding period, driven by (6 Mth Period) (6 Mth Period) Growth RM 'm RM 'm % strong t lloan and d deposit d it growth th as well as card business Net interest income 2,343.0 2,621.5 11.9% Non-int
Slide 14: Key Financial Highlights FP2011 (cont'd)
Key Financial Highlights FP2011 (cont’d) YoY Loans Dec-10 Dec-11 Growth z CFS loans grew 13.7% YoY, contributed RM 'b b RM 'b b % by all key areas CFS 106.1 120.7 13.7% z Mortgage loan growth of 16.3% - Consumer 81.2 94.9 16.8% outpaced the market, and has turn - Mortgage 36 2 36.2 42 1 42.1 16 3% 1
Slide 15: Market Share Improvement
Market Share Improvement YoY Market Share: Dec’11 Rank Growth Auto Auto# 19.4% +1.6% 2 Housing(+OML) 13.2% +0.1% 3 4 Loans s Sh h Shophouse 12 8% 12.8% +1.2% +1 2% Credit Cards 15.9% +1.4% 2 Consumer Loan 17.2% +0.6% 2 63 9% 63.9% Unit Trust -4.6% 4 6% 1 Total Domestic Loan 17.9% +0.6% 1 Total Domes
Slide 16: Market Outlook & Key Focus Areas for 2012
Introduction Recap of Our Journey, Aspirations & Accomplishments FP2011 Financial Highlights & Market Share Market Outlook & Key Focus Areas for 2012 Summary S mmar
Slide 17: Market Outlook 2012
Market Outlook 2012 z 2012 will be a slightly more challenging year as compared to 2011 with softer Malaysia economic growth as well as regulatory tightening, z However, still positive on the growth potential of the more affluent segments, as well as sectors that stand to benefit from ETP related ac
Slide 18: Outlook on Key Business Segments
Outlook on Key Business Segments Mortgage z Expect to grow in line with the industry 20 0% 20.0% which is expected to be appx 10% 16.3% 13.9% z Have strong loan stock in hand to support YoY Grrowth (%) 15.0% 13.7% 11.2% 9.9% 10.0% our 2012 targets 10.0% 5.7% 5.0% z Will target owner occupied / lande
Slide 19: Outlook on Key Business Segments (cont'd)
Outlook on Key Business Segments (cont’d) Cards z To keep up the momentum in 2012. 25.0% 21 8% 21.8% Industry growth estimates around 10% 18.7% 20.0% Growth (%) 13.3% 14.2% z The key strategies will be on cross-selling to 15.0% 9.6% customers, especially in the high net worth 8.4% 10.0% 8.0% and aff
Slide 20: Key Focus Areas for 2012 - Branch Network Transformation
Key Focus Areas for 2012 - Branch Network Transformation z #1 touch points in Malaysia market with 390 branches and 4 700 SST (ATM, 4,700 (ATM CDM, CDM etc) z Key strategy is to refresh our branches for greater customers convenience whilst continuing to expand our footprint in a cost effective manne
Slide 21: Key Focus Areas for 2012 - Bankwide Service Quality Programmes
Key Focus Areas for 2012 - Bankwide Service Quality Programmes z Service quality used to be one of the weaker links of ECES Results Maybank #13/18 #17/17 #15/17 #8/14 z However, concerted efforts has been carried out since 50% 46% 2008 and is starting to payoff 40% 40% z The bankwide service quality
Slide 22: Key Focus Areas for 2012 - Operationalising segment focus strategy
Key Focus Areas for 2012 - Operationalising segment focus strategy z Segment led business model for HNW and affluent in place since mid 2010: relationship p p approach pp with Total Number of Affluent & HNW Segment Customers clear segmented offerings. 360,8033 z Achieved total financial assets (TFA)
Slide 23: Key Focus Areas for 2012 - Strengthening BB and transforming Retail SME
Key Focus Areas for 2012 - Strengthening BB and transforming Retail SME Assets Growing, Gross Impaired Loans Trending Down z Leads the middle market BB space with >20% 27,000 18.8 20 market share. 16.2 14.9 26,000 13.0 13.0 25,807 15 z Strengthening BB portfolio further with a more 25,208 25,276 11.
Slide 24: Other Key Focus Areas for 2012
Other Key Focus Areas for 2012 z Process reengineering with centralisation of back office functions to enable better frontline productivity as well as lower cost to serve. serve EE.g. g loan origination origination, asset quality control and account servicing z Leverage g on Group’sp IT Transformati
Slide 25: Summary
Introduction Recap of Our Journey, Aspirations & Accomplishments FP2011 Financial Highlights & Market Share Market Outlook & Key Focus Areas for 2012 Summary S mmar
Slide 26: Summary
Summary z CFS has h stepped-up t d and d contributed t ib t d tto th the strong t M b k Group Maybank G results lt iin th the llastt ffew years, z The “New New House” House formed, formed with BB and SME under CFS has begun to show results in terms of cross-segments and shared distribution synergies
Slide 27: Malayan Banking Berhad Investor Relations Contact
MALAYAN BANKING BERHAD 14th Floor, Menara Maybank 100, Jalan Tun Perak 50050 Kuala Lumpur, Malaysia Tel : (6)03-2070 8833 www.maybank.com Investor Relations Contact Dato’ Khairussaleh Ramli Group Chief Financial Officer Contact: (6)03-2074 4288 Email: khairul@maybank.com.my Narita Naziree Head, Grou
Malayan Banking Berhad (Maybank) — Investor Day (March 2012) on 6ix