Shell PLC · LSE:SHEL
Shell — Maritime Partners in Safety Conference 2020
57 slides from Shell's conference presentation, January 2020
Slide 1: Navigating the Future: Maritime Partners in Safety Conference 2020
NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020
Slide 2: Year in review
Year in review
Slide 3: Definitions and Cautionary Note
DEFINITIONS AND CAUTIONARY NOTE The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this presentation “Shell”, “Shell Group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc
Slide 4: Anti-Trust Competition Law Guidance for Shell Meetings
ANTI-TRUST ANTI-TRUST COMPETITION LAW GUIDANCE FOR SHELL MEETINGS ‘Shell roding DO NOT DISCUSS the DO NOT MAKE ANY AGREE ‘OR TAKE A DECISION TO
Slide 5: Day One and Day Two Agenda
DAY ONE DAY TWO Welcome Welcome Back The Journey So Far Reach Back Into Your Organisation – the Feedback Safety Challenges and The Human Element of Safety Opportunities for Improvement Reach Back Into Your Organisation Developing Actions Close Close
Slide 6: Concertina: Agenda and worksheet notes
CONCERTINA NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020 Agenda and worksheet notes Partners in Safety, driven by your leadership, in the journey towards our ambition of a “Zero Incident Industry”. The pace of change we now see in the world is faster than any of us has experience
Slide 7: The Journey So Far
THE JOURNEY SO FAR
Slide 8: The Journey So Far Part 1 – What Are We Going To Do?
THE JOURNEY SO FAR Part 1 – What Are We Going To Do? We are going to draw the “Partners in Safety” Journey So Far from our individual and collective experiences! Reflect on: What has been your experience with “Partners in Safety”? What’s gone well? What didn’t go so well? What have you persona
Slide 9: The Journey So Far Part 1 – How Are We Going To Do It?
THE JOURNEY SO FAR Part 1 – How Are We Going To Do It? A few guidelines about the process…….. Everyone participates standing up with a marker pen (s) in their hand Use pictures rather than words Move around the table Engage everyone in the process. Ask questions. Talk with one another Use
Slide 10: The Journey So Far Part 1 – An Example
THE JOURNEY SO FAR Part 1 – An Example
Slide 11: Journey So Far
JOURNEY SO FAR
Slide 12: The Journey So Far Part 1 – What Are We Going To Do?
THE JOURNEY SO FAR Part 1 – What Are We Going To Do? We are going to draw the “Partners in Safety” Journey So Far from our individual and collective experiences! Reflect on: What has been your experience with “Partners in Safety”? What’s gone well? What didn’t go so well? What have you persona
Slide 13: The Journey So Far Part 3 – Update your Posters
THE JOURNEY SO FAR Part 3 – Update your Posters At your tables, take a few moments to update your tablecloth poster based on what you learned during the gallery walk What did you find most interesting? What additions / builds do you want to make to your table’s poster?
Slide 14: The Journey So Far Part 4 – Personal Reflection
THE JOURNEY SO FAR Part 4 – Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 15: Safety Challenges & Opportunities for Improvement
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT
Slide 16: Safety Challenges Video
Safety Challenges Video
Slide 17: Safety Challenges & Opportunities for Improvement
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT 1. How do we ensure our people at all levels feel valued, cared for and are engaged? 2. How do we ensure people are 'switched on' to the possibility of incidents so that they feel able to fail safely? 3. In our increasingly complex work environment,
Slide 18: Breakout session instructions
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT During the Breakout session we want you to: EXPLORE the challenge IDENTIFY the opportunities SHARE your experiences After the break we will: REFLECT on the collective ideas
Slide 19: Reach Back Into Your Organisation
REACH BACK INTO YOUR ORGANISATION
Slide 20: Reach Back Into Your Organisation
REACH BACK INTO YOUR ORGANISATION Dear <<XXX>> I am at the 2020 Partners in Safety Conference in Singapore and would like you to share your honest insights into some aspects of our safety culture that are being discussed here. Your responses will be reviewed by me only, so I ask you to be thoughtful
Slide 21: Ensuring people feel valued, cared for and engaged
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT How do we ensure our people at all levels feel valued, cared for and are engaged? Create a ‘Just Culture’ – where people feel they can speak up and there is no blame. Help the shore take more ownership of solving issues offshore (don’t point finger a
Slide 22: Reducing pressure to maintain a focus on safety
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT In our increasingly complex work environment, how can we as leaders, reduce the pressure to ensure we maintain a focus on safety? Leadership: empowerment, engagement, empathy, trust, culture Commercial Pressures: work rest, hostile environments & pir
Slide 23: Keeping people switched on to the possibility of incidents
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT How do we ensure people are 'switched on' to the possibility of incidents so that they feel able to fail safely? Care for people – Companys’ commitment and care for people Leadership – engaged and active listening and communicates with all levels; re
Slide 24: Personal Reflection
SAFETY CHALLENGES & OPPORTUNITIES FOR IMPROVEMENT Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 25: Navigating the Future: Maritime Partners in Safety Conference 2020
NAVIGATING THE FUTURE MARITIME PARTNERS IN SAFETY CONFERENCE 2020
Slide 26: Last Night's Evening Activity Top 10 Winning Submittals
LAST NIGHT’S “EVENING ACTIVITY” Top 10 Winning Submittals Naushad Azad Niraj Singh Zhou Jian Feng Healing Lee Sugiman Layanto Khalil Al Balushi Raymond Peter Muthsamy Manikandan Lekshmi Salvady Himadri Ghosh
Slide 27: Day One and Day Two Agenda
DAY ONE DAY TWO Welcome Welcome Back The Journey So Far Reach Back Into Your Organisation – the Feedback Safety Challenges and The Human Element of Safety Opportunities for Improvement Reach Back Into Your Organisation Developing Actions Close Close
Slide 28: Reach Back Into Your Organisation: The Feedback
REACH BACK INTO YOUR ORGANISATION The Feedback
Slide 29: Reach Back Into Your Organisation Plenary
REACH BACK INTO YOUR ORGANISATION Plenary What did you learn from the responses to your e-mail? What impact did sending the e-mail have?
Slide 30: Concertina Personal Reflection
CONCERTINA Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 31: The Human Element of Safety
THE. HUMAN ELEMENT OF SAFETY
Slide 32: Human Performance Video
Human Performance Video
Slide 33: Pairs Conversation
THE HUMAN ELEMENT OF SAFETY Pairs Conversation Please stand up, find a partner for a conversation about Human Performance Ask your partner: What resonated with them during the video and why? What have they done, or are they doing, in their organisations to recognise Human Performance? Take 7-8 m
Slide 34: Voices from the Frontline Video
Voices from the Frontline Video
Slide 35: Voices from the Frontline
VOICES FROM THE FRONTLINE Your people shared their thoughts about human performance and how we as leaders: Understand the safety challenges on the frontline and create the environment for people to work safely Accept that people make mistakes and how good are our organisations at learning from t
Slide 36: The Human Element of Safety: Personal Reflection
THE HUMAN ELEMENT OF SAFETY Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 37: A Tool in Support of Your Human Performance Journey
A TOOL IN SUPPORT OF YOUR HUMAN PERFORMANCE JOURNEY Todd Conklin’s book “The 5 Principles of Human Performance” Next steps: − Read the book − Watch the video again − Follow-up with your partner from earlier to hear the progress they have made since the conference − Run a “Book Club” with your di
Slide 38: Developing Actions: Introduction
DEVELOPING ACTIONS Introduction
Slide 39: Opportunity Themes: Leadership and Culture
DEVELOPING ACTIONS Opportunity Themes 1.Leadership and Culture ‘Just Culture’ where people of all levels can speak up without fear or blame Inclusive and engaged leaders who are emphatic and empower their people to take action A culture of chronic unease with resilient people and systems
Slide 40: Opportunity Themes: Wellbeing and Care
DEVELOPING ACTIONS Opportunity Themes 2. Wellbeing and Care Enhance people’s wellbeing; both physical and mental Recognise commercial pressures can create challenges (e.g. fatigue, hostile work environments) Strengthen the connection and our programmes between ship, shore and families
Slide 41: Opportunity Themes: Continuous Learning Across our Organisations
DEVELOPING ACTIONS Opportunity Themes 3. Continuous Learning Across our Organisations Support career planning and development Invest in fit-for-purpose training and mentoring to raise the competency of our people; - leadership (soft skills) - technical skills
Slide 42: Opportunity Themes: Simplification
DEVELOPING ACTIONS Opportunity Themes 4. Simplification Recognise complexity and change – notably regulatory pressures Simplify processes, tasks, and ways of working with smart use of technology Avoid information overload and streamline communication
Slide 43: Opportunity Themes summary
DEVELOPING ACTIONS Opportunity Themes 1. Leadership and Culture 2. Wellbeing and Care 3. Continuous Learning Across our Organisations 4. Simplification
Slide 44: Developing Actions: Breakout Instructions
DEVELOPING ACTIONS Breakout Instructions 1. Idea Generation 2. Idea Enhancement 3. Idea Enhancement 4. Idea Consolidation
Slide 45: Developing Actions: Selecting our Priorities
DEVELOPING ACTIONS Selecting our Priorities
Slide 46: Continuous Learning Across our Organisations
DEVELOPING ACTIONS Continuous Learning Across our Organisations More effective identification of learning needs: with structured learning programmes for both on and offshore, at all levels of the organisation Include robust tracking and measurements Introduce a structured formal ‘immersion’ mentorin
Slide 47: Leadership & Culture
DEVELOPING ACTIONS Leadership & Culture Just Culture – Share REAL Case studies. Develop and implement a JC tree including a policy statement; training programme about JC (different for different cultures). Appoint Ambassadors (train and test effectiveness). COACH regarding JC. Chronic Unease – Feedb
Slide 48: Wellbeing & Care
DEVELOPING ACTIONS Wellbeing & Care Wellbeing Champion : Develop wellbeing champions onboard and onshore to implement programmes including family welfare programmes, health, food and community Information Technology : utilise digital platforms to improve communication with shore-staff and families e
Slide 49: Introduction of 'Let's Talk' Modules
INTRODUCTION OF “LET’S TALK” MODULES We are developing eight (8) Well-being modules and “Let’s Talk” is one of the eight. It has been uploaded into the Partners in Safety website and is available to us now. “Let’s Talk” has four (4) modules as follows: o We all have a State of Mental Health o Su
Slide 50: Simplification
DEVELOPING ACTIONS Simplification Digitise – Processes, e-logs etc. but have simpler interface for end- users Simplify SMS – Involve your people in simplifying your SMS – consider human performance (use flow-charts/diagrams) and think about your barriers (don’t rely on people) Onshore Tasks – Take b
Slide 51: Developing Actions: Personal Reflection
DEVELOPING ACTIONS Personal Reflection What are your reflections? What are your personal actions? Please write them in your concertina
Slide 52: Your Personal Commitment(s)
DEVELOPING ACTIONS Your Personal Commitment(s)
Slide 53: Writing a Strong Personal Commitment
DEVELOPING ACTIONS Writing a Strong Personal Commitment As a Leader in the Maritime Partners in Safety Programme, what personal commitment (s) will you make that makes the biggest and most positive impact in support of our continuing safety journey by the end of September 2020? Be sure your commitme
Slide 54: An Example Personal Commitment
DEVELOPING ACTIONS An Example I will sponsor and lead a session on Human Performance with my team in the second quarter of 2020. I will include my – and our – role as leaders in the Human Performance journey as an agenda topic once per month in my team meetings. I will conduct “sensing” sessions in
Slide 55: Going Forward
GOING FORWARD Shell to provide relevant conference materials upon completion of all the conferences Read the Todd Conklin book, “5 Principles of Human Performance” Watch the “Human Performance Overview” video again Respond to feedback from Reaching into Your Organisation Follow up within o
Slide 56: Navigating the Future Video
Navigating the Future Video
Slide 57: See You Later and Safe Travels
SEE YOU LATER AND SAFE TRAVELS