Hrh Next Services Limited · NSE:HRHNEXT
Hrh Next Services — H1 FY2026 Earnings Presentation
18 slides from Hrh Next Services's earnings presentation, Dec 5, 2025
Slide 1: Intimation of investor presentation to NSE
HRH NEXT SERVICES LIMITED CIN: L72200TG2007PLC052582 Reg. Off: G.J. House, 2nd Floor, 4-1-976, Abid Road, Hyderabad-500001, Telangana Cont. No: (040) 2475 4338, (040) 2475 4339 Email-Id: info@hrhnext.com Website: www.hrhnext.com Date: December 05, 2025 To, National Stock Exchange of India Limited “E
Slide 2: HRH Next Services Limited H1 FY2026 Investor Presentation
HRH NEXT SERVICES LIMITED H1 FY2026 INVESTOR PRESENTATION https://hrhnext.com
Slide 3: Safe Harbour
SAFE HARBOUR This presentation and the accompanying slides (the “Presentation”), which have been prepared by HRH Next Services Limited (the “Company’), have been prepared solely for information purposes and do not constitute any offer, recommendation or invitation to purchase or subscribe for any se
Slide 4: Company Overview
COMPANY OVERVIEW HRH Next is one of India’s leading Business Process Management (BPM) 18+ CLIENTS companies, specializing in customer experience solutions through voice and digital platforms. Established in 2007, the company has grown to become a trusted partner for leading brands across industries
Slide 5: What We Do
WHAT WE DO Customers Connect for Help or Information HRH Next helps companies manage their customer interactions - whether it’s through phone calls, chats, emails, or social media - by acting as their voice and support team. HRH Next Representatives Engage When you call a brand for help or informati
Slide 6: Geographical Footprint
GEOGRAPHICAL FOOTPRINT Location Support Teams Associates Total Hyderabad 190 1150 1340 Coimbatore 86 584 670 Tumkur 30 176 206 Bangalore 34 202 236 Palakkad 17 173 190 Warangal 12 150 162 Nizamabad 9 60 69 Total Employee 378 2495 2873 Strength We aim to establish our presence across the PALAKKAD Nor
Slide 7: Operational Highlights
OPERATIONAL HIGHLIGHTS What We Did Business Impact Onboarded 300 gig workforce 30–40% faster deployment during surge volumes. focused on promising verticals Improved SLAs due to readily available trained workforce. (E-commerce, Tourism, Foodtech, Reduced fixed manpower cost by shifting a portion of
Slide 8: Services Portfolio
SERVICES PORTFOLIO Inbound Call Service Chatbots Omnichannel Support Enhance efficiency and deliver Enable instant, interactive support Deliver a seamless, unified seamless customer support using with AI-driven chatbots for real- customer journey across live chat, advanced technology, market time re
Slide 9: Services Portfolio
SERVICES PORTFOLIO Digital BPO Speech Analytics Email Support Drive faster processing, higher Unlock value from customer Streamline communications with accuracy, and lower costs through conversations with deep analysis, personalized messaging, secure digitally optimized workflows led by enabling per
Slide 10: Clientele and Our Technology Partners
CLIENTELE OUR TECHNOLOGY PARTNERS
Slide 11: Industries We Serve
INDUSTRIES WE SERVE HEALTHTECH FOODTECH 15.2K appointments per month 1.0M food deliveries per month 182.5K annualized transactions 11.6M annualized transactions INR 80.0M annualized revenue INR 5.6B annualized revenue EDUTECH ENTERTAINMENT 16.5K student admissions per season 5.6K bookings per month
Slide 12: AINA – The Voice of Intelligent Customer Experience
– THE VOICE OF INTELLIGENT CUSTOMER EXPERIENCE AINA – Where Intelligence Meets Empathy. AINA (Artificial Intelligence for the New Age) is HRH Next’s vernacular AI division, transforming customer support with human-like empathy and intelligence. What AINA Delivers: Real-Time Agent Assistance Workflow
Slide 13: AINA: Transforming Operations & Profitability
AINA: TRANSFORMING OPERATIONS & PROFITABILITY Enhanced Customer Cost Optimization & Scalability & Market Financial Impact & Experience & Operations Efficiency Expansion Value Creation Empathetic, multilingual AI 5–7% reduction in employee Serve 10–12% more clients Topline growth: +5–10% improves fir
Slide 14: Demand Drivers
DEMAND DRIVERS AI & Automation Adoption Cost Efficiency YPL - Internal Talent Growth 24×7 Service Demand Vernacular & Regional Reach
Slide 15: Industry Overview
INDUSTRY OVERVIEW India’s BPO industry is experiencing strong growth driven by rapid digital transformation, widespread adoption of AI and automation, and increasing global demand for cost-effective outsourcing solutions. Valued at around USD 16.8 billion in 2024, the sector is projected to grow at
Slide 16: Profit & Loss Statement
PROFIT & LOSS STATEMENT (amount in Lakhs) Particulars H1 FY26 H1 FY25 YoY% H2 FY25 HoH% Revenue from Operations 3,223.65 2,903.51 11.00% 5,784.17 (44%) Total Income 3,226.02 2,910.53 11.00% 5,860.48 (45%) Total Expense 2,642.48 2,322.29 14.00% 4,942.12 (47%) EBITDA 583.54 588.24 (1%) 918.36 (36%) In
Slide 17: Balance Sheet
BALANCE SHEET (amount in Lakhs) Particulars H1FY26 H1FY25 H2FY25 Shareholders' Fund 3865.91 3558.76 3657.52 Borrowings 978.9 1598.65 951.2 Trade Payables 740.58 723.41 473.14 Other Liabilities 541.29 159.22 373.42 Total Liabilities 6126.69 6040.05 5455.28 Fixed Assets 2532.39 1726.34 2020.04 Trade R
Slide 18: Thank You!
THANK YOU! C/o G.J. House, 2nd Floor, 4-1-976, Abhishek Bhutra | Himanshu Jain Abids, Hyderabad - 1, Telangana, +91 80006 85556 |+91 89051 81853 India ir@finportalin.com +91 95536 04777 ir@hrhnext.com Meeting Request Link