Humana Inc. · NYSE:HUM

Humana — Q3 2023 Earnings Presentation

15 slides from Humana's earnings presentation, Oct 27, 2023

  1. Slide 1: Interim Report Q3 2023

    Everyone is entitled to a good life. Interim Report Q3 2023 October 27, 2023

  2. Slide 2: Stability and recovery in the third quarter

    Stability and recovery in the third quarter Stable Group Personal Strong growth Price profitability Assistance and profitability adjustments and stabilising in Finland salary increases Result Fine-tuned Social impact adjustments strategic bond offered direction - Interim Report Q3 2023 - 2

  3. Slide 3: Net revenue & EBIT contribution in Q3 2023

    Net revenue & EBIT contribution in Q3 2023 Share of Net Revenue Organic Growth & Adj. EBIT 5,4% 4,2% 3,0% 8,8% -2,1% - Interim Report Q3 2023 - 3

  4. Slide 4: Individual & Family

    Individual & Family Price adjustments balancing lower occupancy levels Performance Key Takeaways • Organic growth mainly due to price adjustments • Strong new segment healthcare continues to expand • Proportion of highly complex clients continues to increase • Price adjustments balancing lower occup

  5. Slide 5: Personal Assistance

    Personal Assistance Volume decrease affecting performance Performance Key Takeaways • Permit regained as of 21st of June • Net client outflow has clearly slowed down • Negative sales development of -18%, negative organic contribution of -18% • Recovery program including cost control • Reenergised ma

  6. Slide 6: Elderly Care

    Elderly Care Slow improvements in profitability Performance Key Takeaways • Organic growth of 11% • Profitability • Start-up costs for Täby • Low ramp-up pace • Accelerated change activity initiated, including but not limited to; • Increased specialization in some units, • Increasing local support;

  7. Slide 7: Finland

    Finland Strong quarter with price adjustments and high occupancy levels Performance Key Takeaways • Strong demand and high organic growth of 18% • Improved profitability • Price adjustments • Higher occupancy levels in Child and youth and Housing services for adult segments • Partly mitigated by inc

  8. Slide 8: Norway

    Norway Strong organic growth and improved profitability Performance Key Takeaways • Continued good demand for our services with organic growth reaching 14 % • Higher share of clients with complex demands • Increase in clients within personal assistance • Profitability • Improved due to more clients

  9. Slide 9: Quality Management

    Quality Management HQI trend remains positive despite challenges Own Controls Quality Management System Whistleblowing Quality Results HQI of 74 in the quarter Internal Control Research & Development External Review - Interim Report Q3 2023 - 9

  10. Slide 10: Financial targets and development

    Financial targets and development Organic Growth Profitability Capital Structure - Interim Report Q3 2023 - 10

  11. Slide 11: Items affecting comparability

    Items affecting comparability For the third quarter 2023 A quarter with positive signals, bridging the profitability gap YoY and taking a major step forward in quality competition - Interim Report Q3 2023 - 11

  12. Slide 12: Operating Cash Flow

    Operating Cash Flow Decreased operating cashflow due to changes in working capital - Interim Report Q3 2023 - 12

  13. Slide 13: Social impact

    Social impact Driving the future of welfare • Humana’s ambition to create a new standard of care remains • Continued disclosure of social outcome measurements from Child and youth segments in Sweden and Norway, more areas to be included by end of year • Social impact bond now offered to municipaliti

  14. Slide 14: Summary

    Summary Focus going forward A quarter with positive signals, bridging the profitability gap YoY and taking a major step forward in quality competition - Interim Report Q3 2023 - 14

  15. Slide 15: Thanks!

    Thanks! Financial Calendar Further Information Ewelina Pettersson Interim report Jan-Dec, Q4 2023 8 Feb 2024 IR manager +46 73 074 7912 ewelina.pettersson@humana.se - Interim Report Q3 2023 - 15

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