Computershare Limited · ASX:CPU
Computershare — Investor Presentation (2003)
16 slides from Computershare's investor presentation, 2003
Slide 1: Business Overview: Georgeson Shareholder Communications
Business Overview Georgeson Shareholder Communications 1
Slide 2: Company Profile
Company Profile • Global communications firm offering comprehensive suite of outsourcing services • Shareholder communications • Customer communications • Serves large and diverse client base • Fortune 500 companies • New public corporations • Mutual fund companies • Founded in 1935 and has grown or
Slide 3: Strong Client Base – Representative clients include
Strong Client Base – Representative clients include Business Unit Client List Proxy Solicitation •Mutual Funds: AIM Investments, Deutsche Asset Management, Federated Investors, ING Funds, INVESCO (Corporate Proxy & Funds, Janus Capital Corp, MFS, Merrill Lynch Investment Managers, Prudential Investm
Slide 4: Key Strengths
Key Strengths Dominant Shareholder Communications Franchise Superior Technology Attractive Industry Dynamics Superior Technology High Quality Global Growth Low Cost Opportunities Contact Centres Strong Recurring Client Base 4
Slide 5: Corporate Proxy Solicitation
Corporate Proxy Solicitation • Global leader for over 65 years • Estimated market share of 55% • Overview of Services • Shareholder ID • Strategic Analysis • Advice and Consulting • Vote Forecasting • Response Mechanisms • Communication Centre • Televote • Represents over 1,200 clients a year in pro
Slide 6: Corporate Proxy Solicitation Revenue Model
Corporate Proxy Solicitation Revenue Model • Base advisory fees Flat fee for a routine meeting • Per-call charges Constitutes majority of aggregate fee • TeleVote charges Retail shareholders • Document printing and distribution Significant cross-selling opportunity • Success fees Acquisitions, tende
Slide 7: Mutual Fund Proxy Solicitation
Mutual Fund Proxy Solicitation • Largest provider of mutual fund proxy solicitation services • Estimated market share of 65% • Overview of Services Mergers and Acquisitions Conversion to Open-End Funds Investment Policy Modifications Fee Changes Bylaw Changes Defeating Shareholder Proposals Master F
Slide 8: Mutual Fund Proxy Solicitation Revenue Model
Mutual Fund Proxy Solicitation Revenue model • Base advisory fees flat fee or total number of accounts • Per-call charges • Per-vote charges with per-call charges constitutes majority of aggregate fee • Database search fees • Document printing and distribution • Significant cross-selling opportunity
Slide 9: Post Merger Clean-up (Pre-escheat Services)
Post Merger Clean-up (Pre-escheat Services) • Market leader in post-merger cleanup (PMC) • Estimated market share of 60% • Overview of services • Identify Missing Shareholders • Communication Strategy • Outbound/Inbound Response campaign • Since 1991, the Company has completed over 850 PMC assignmen
Slide 10: Small Shareholder Programs
Small Shareholder Programs • Market share around 70% in the USA • Overview of services • Odd Lot programs • Small shareholder programs • Buy-back after company demutualisation • Revenue Model • Setup fee • Fee per shareholder acceptance • Document print and distribution • Significant cross-selling o
Slide 11: Employee Plan Services
Employee Plan Services • Small market share • Overview of services to companies and plan administrators • Fulfillment services • Employee eligibility • Auto enrolment • Revenue Model • Data capture • Document print and distribution 11
Slide 12: International Business
International Business Services provided varies by location Country No of Staff Italy 20 Australia 30 South Africa 40 United Kingdom 30 Canada 300 12
Slide 13: Source One Communications
Source One Communications • Non–shareholder related business • Acquired in August 2000 • Provider of contact centre solutions for consumer-oriented companies • Over 1,500 CSR stations 13
Slide 14: Source One Communications
Source One Communications Overview of Services • Inbound support • Outbound solutions • Fulfillment services • Recall management Strategy • Providing current leadership role in recent offshore co-sourcing trend Low-Cost Offshore Operations • Manila and Johannesburg Technology • CHARMS - Customised C
Slide 15: GS Financial Printing
GS Financial Printing • Based in New Jersey USA • Overview of services • Offset printing • Proxy form printing • Mailing • Annual report distribution 15
Slide 16: Georgeson Shareholder Communications Historic Revenues
Georgeson Shareholder Communications Historic Revenues $250,000 $208,612 $200,000 $177,913 $150,000 $122,022 $100,000 $89,582 • Quoted in USD $71,203 (thousands) $34,109 $40,944 • 31 May 2003 close $50,000 $0 1997 1998 1999 2000 2001 2002 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002 2