Standard Chartered Plc · LSE:STAN
Standard Chartered — Investor Day (May 2026)
18 slides from Standard Chartered's investor day presentation, May 19, 2026
Slide 1: Transformation: Delivering a Simpler, more Connected and Faster Bank
Investor Event Transformation: Delivering a Simpler, more Connected and Faster Bank Tanuj Kapilashrami Noelle Eder Group Chief Operating Officer Group Head, Technology & Operations 19 May 2026
Slide 2: We are transforming for the forces shaping the future of banking
We are transforming for the forces shaping the future of banking The emergence of Digital transformation The changing role Rising wealth The transition a multi-polar and and evolving client of banks in serving participation reshaping economy and multi-aligned world expectations the real economy capi
Slide 3: Key messages
Key messages Serving clients as a super-connector requires a simplified organisation and a modern technology platform Building a Simple, Connected and Fast operating model delivering standardisation, scalability and growth without linear cost Continuous improvement and AI-driven acceleration deliver
Slide 4: We have simplified our operating model
We have simplified our operating model Clear ownership, Leaner leadership, Scaled delivery through closer to clients fewer handoffs shared services • Global products / local delivery • Executive leadership team2 • Back-office centralised into global hubs streamlined ▼27% • Removed regional layers •
Slide 5: We have modernised our foundations for growth and resilience
We have modernised our foundations for growth and resilience Scale, speed and resilience no longer require linear technology cost or capacity expansion Three critical platforms What this enables Outcomes strengthened • Global private cloud • Scale across markets without • ~30%1 higher throughput per
Slide 6: We are embedding continuous improvement at scale
We are embedding continuous improvement at scale Transitioning from programme-led change to continuous, disciplined execution From programme To continuous Delivering measurable led change improvement outcomes • Fit for Growth has simplified and • Improvement built into day-to-day • ~53% straight-thr
Slide 7: A distinctive operating model to deliver our super-connector ambition
A distinctive operating model to deliver our super-connector ambition Simplifying the core and connecting the bank to deliver faster execution and better client outcomes SIMPLE CONNECTED Income Global core platforms, Horizontal platforms and growth fewer variants, and transversal capabilities standa
Slide 8: Simple: standardised at the core, differentiated at the client interface
Simple: standardised at the core, differentiated at the client interface Lower unit cost, stronger resilience, and scalable growth - delivering more change per dollar invested Differentiated at the client interface Configurable, Product, Market, Client not bespoke builds - specific configurations St
Slide 9: Connected: seamless across products, markets, client relationships
Connected: seamless across products, markets, client relationships Vertical and fragmented model Horizontal shared platforms Target Outcomes • Seamless client journeys across products and geographies • Scalability with lower unit cost Financial Crime / Security Payments • New growth opportunities Co
Slide 10: Fast: executing at pace within guardrails
Fast: executing at pace within guardrails By simplifying the core … unlocking faster and connecting the execution, streamlined enterprise we remove client journeys enabling friction… business growth Faster transaction processing Faster asset transfers1 Faster deployment of new features 9x 60% 97% tr
Slide 11: Amplifying Simple, Connected, Fast through AI
Amplifying Simple, Connected, Fast through AI serving 54 markets, embedding AI to drive resilience, productivity, 1 Unified Enterprise Platform and precision matching every task to its right execution mode — autonomous, 2 Operating Model Shift agent-assisted, or human-led, based on complexity and cl
Slide 12: Unified Enterprise Platform: AI Resilience, Productivity, Precision
serving 54 markets, embedding AI to drive resilience, productivity, 1 Unified Enterprise Platform and precision AI Resilience AI Productivity AI Precision Risk management Platform Enterprise Anti-Crime Platform Global Data Platform AI enables more consistent application of Reusable agents delivering
Slide 13: Operating Model Shift
Building towards an environment where every task is matched to its right 2 Operating Model Shift execution mode — autonomous, agent-assisted, or human-led, based on complexity and client impact Autonomous Agent-assisted Human-led AI-Driven Operations AI-Driven Software Development Enterprise Product
Slide 14: Scalable AI Capabilities
Accelerating delivery, industrialising innovation, and sustainably 3 Scalable AI Capabilities embedding AI across the technology estate Accelerating delivery Industrialising innovation Embedding AI in tech estate Enterprise AI Platform GenAI Concierge Central Observability Platform AI Factory enabli
Slide 15: Our target is a skills-based operating model for an AI-first bank
Our target is a skills-based operating model for an AI-first bank Rewiring the operating blueprint for scaling autonomy, productivity, and client impact Built foundation for skills-based Skills become AI capabilities Target outcomes approach to every role in new operating model Decomposing work into
Slide 16: We are making structural changes to boost productivity
We are making structural changes to boost productivity Building an agile operating model that is Simple, Connected and Fast driving significant productivity benefits Income per employee1 Cost-to-income ratio2 Corporate functions headcount3 Increased productivity Deliver step-change Structurally lowe
Slide 17: In conclusion
In conclusion Structurally repositioned the A Simple, Connected, and Continuous improvement bank for scalable growth Fast operating model and AI-driven acceleration Simplified the organisation and Enables us to operate as one global Improving, innovating and modernised core technology network embedd
Slide 18: Important notice
Important notice Forward-looking statements The information included in this document may contain ‘forward-looking statements’ based upon current expectations or beliefs as well as statements formulated with assumptions about future events. Forward-looking statements include, without limitation, pro