Citigroup, Inc. · NYSE:C
Citigroup — Citi Financial Services Conference 2011
36 slides from Citigroup's conference presentation, Mar 9, 2011
Slide 1: Citi Financial Services Conference
Citi Financial Services Conference Vikram Pandit Chief Executive Officer March 9, 2011 y ow Cl!
Slide 2: Solid Foundation For Sustainable Growth
Solid Foundation For Sustainable Growth >» Returned to profitability in 2010 > Increased investments in Citicorp >» Continued reduction in Citi Holdings > Strongly capitalized >» U.S. Treasury exited equity stake
Slide 3: Citigroup — Return To Profitability
Citigroup — Return To Profitability $B pe Expenses@ $81.6 Sot $86.6 $61.2 ' 59.7 | [| 7 U [ i 2007 = 2008 «= 20092010 2007 = 2008 «= 2009S 2010 Managed Provisions (3) $51.8 $42.1 $22.7 $26.0 2007 2008 2009 2010 $10.6 = | Bi $(1.6) $(19.0) 2007 ~=—-2008-«S 2009-2010 (1) Periods prior to 10°10 are on
Slide 4: Citigroup — Strategic Progress
Citigroup — Strategic Progress Citi Holdings Assets Impact from ©Column1 wSAP SEAS 100/167 $827 $407 1 $650 Impact from $333 soe | \ 5384 $530 [SPAS tester 2007 2008 2009 2010 1908 4Q08 4Q09 4Q'10 Tier 1 Common Ratio Allowance for Loan Losses AHLLR% 6.3% 10.8% 6.1% z 9.6% 43% 2.1% 5.0% 23% 16.1 2007
Slide 5: Global Trends and Business Drivers
Global Trends and Business Drivers Emerging Markets Large Investment Needs Technology Sustained higher GDP growth Rise of EM corporate multinationals Growth in EM consumer demand Growing trade and capital flows, particularly intra-EM Rapid population growth in EM cities Significant and growing deman
Slide 6: Emerging Markets Driving Global GDP Growth
Emerging Markets Driving Global GDP Growth 200% Z © Japan © Developed 120% 1 @ Emerging = 100% g ine Canada 5S 80% United 6% Germany 2 Kingdom © United 8 5, |_soaine oNeterands Sule 3 0% a 8 g 9 = 40% $ e 0% 2% 4% 6% 8% Average GDP Growth 2010-2014 (%) Source: Cit, Economist Intsligance Unit
Slide 7: Emerging Markets GDP Growth
Emerging Markets GDP Growth 2010-2030E CAGR 6.1% $39T $73T $180T EM: 52% EM: World 3.6% 70%) PS 1.9% 1.6% 1.6% 1990 2010 2030E Developed Emerging GANA. (1 W.Europe MM Asia Dev. Hi LatinAmerica [] CEEMEA [ll Asia Emerging Source: Git Investment Research & Analysis repor “Global Growth Generators,” Fe
Slide 8: Rise of Emerging Markets Trade Flows
Rise of Emerging Markets Trade Flows EM Trade as a % of Total World Trade Exports/Imports 50% 115% Emerging Markets 45% 110% ging 105% 40% 100% 35% 95% 30% 320% Developed Markets 25% 85% 80% + P89", cs FISK SESE 20% | SH SS ‘Souree: UN Conference on Trade and Development (UNCTAD) Handbook of Statist
Slide 9: Emergence of Middle Class & Urbanization
Emergence of Middle Class & Urbanization Ss equal Citi’s top 150 priority Growth in Middle Class ~30% of world’s GDP() # of Households (MM) w/ Annual Income of at Least $10,000 _% of GDP in Top 150 Pri Us —Western Europe —China and india Brazil and Russia 240 ard Rest of us: Developed: oe 18 cities
Slide 10: Growing Financing Needs
Growing Financing Needs 2030 Real Investment Demand ($T) EM Institutional Revenue Pool ($B) Developed Markets investment Banking Emerging Markets CAGR Equity Markets oy O Securities Services 1,763 24.0 4% Fixed Income Markets Cash Management » ea 11.0 668 % 63% 127 [A 66% 2008 2030E 2010 2020E ‘Sour
Slide 11: Citicorp Strategy
Citicorp Strategy Unique global bank for corporations/institutions and consumers - Serving them in over 160 countries Unmatched global network and emerging markets footprint - Well positioned to benefit from faster growing products and geographies Leveraging core historical strengths to serve client
Slide 12: Citi is Uniquely Global
Citi is Uniquely Global Physical Presence in over 100 Countries and Client Service in ~160 Countries North America Western Europe GTS ‘GTS GTS Trading & Sales 13° Trading & Sales 89 Corporate Bank 16 Corporate Bank ‘Consumer Bank ‘Congurpélpank, Private Bank Trading & Sales Corporate Bank ‘Consumer
Slide 13: Depth of Local Presence — Citi in India
Depth of Local Presence — Citi in India + Opened first branch in 1902 in Kolkata + Largest foreign bank in India, employing ~8,000 people + 1,100+ large institutional clients and 40,000+ small/medium clients + Citi moves ~17% of FX flows and ~8% of the trade linked flows + Last 3 years, Citi helped
Slide 14: Citicorp
Citicorp I Emerging Markets [ll Developed Markets |__ Managed Revenues“ ($B) | Asia Developed Asia $678 $68.4 emerging] North 11% \ America 54% 58% 56% Latin Oh America 19% 46% 42% 44% 2008 2009 2010 CEEMEA Western Europe Income from Continuing Ops. @ ($B) era North 15.4 (0 > asia W america $128 s [
Slide 15: Citicorp — Institutional Clients Group
Citicorp — Institutional Clients Group Global network — presence in nearly 100 countries + Leverage global network to deepen relationships with top ~5,000 clients + Capture major intra-EM flows and deliver EM expertise to DM clients + Continue to close gaps (investment banking, equities, prime finan
Slide 16: Citicorp — Transaction Services
Citicorp — Transaction Services hly scalable, asset-light business with unique competitive advantages > Unmatched global network — Proprietary network in 96 countries — Serves clients in ~140 countries, > Leading Treasury and Trade Solutions franchise — #1 market share; 2010 revenues of $7.38 — #1 r
Slide 17: Leading Provider of Cash Management
Leading Provider of Cash Management that Consider Bank for International Ca: ‘ge Corporates to be Their Lead 83% 76% : i us Europe Asia Latin America Source: 2010 Greenwich Large Corporate Treasury Management Global Resuts.
Slide 18: Citicorp — Transaction Services
Citicorp — Transaction Services 2010, $B Revenues: $10.0 Income from Cont. Ops.: $3.7 Asia ‘Asia Developed evelope Developed North America North America 25% Asia Emerging! Emerging Western! Western 29% Latin \CEEMEA America’ 479 18% CEEMEA Note: Totals may not sum due to rounding. 17 cit
Slide 19: Citicorp — Securities and Banking
Citicorp — Securities and Banking > Strong client franchise with unique exposure to emerging markets — Significant flow-driven EM revenues — Trading floors in 76 countries — Established presence in Asia, Latin America and CEEMEA — Leading local markets FX business > Maintaining focus on: — Deepening
Slide 20: Citicorp — Securities and Banking
Citicorp — Securities and Banking 2010, $B Revenues: $23.1 Asia Developed Asia Emerging CEEMEA Western Europe Income from Cont. Ops.: $6.6 Asia Developed Asia 1% Emerging CEEMEA Western Europe 19 Cl
Slide 21: Citicorp — Regional Consumer Banking
Citicorp — Regional Consumer Banking > Acustomer and segment-focused strategy > Retail bank focused on world’s major cities with ~4,600 branches; Cards a global business » Leveraging technology while optimizing physical branch presence » Investing for organic growth — Distribution, technology, innov
Slide 22: Citicorp — Regional Consumer Banking
Citicorp — Regional Consumer Banking 2010, $B Revenues: $32.4 Asia Developed Asia Emerging CEEMEA EOP Deposits: $309 Asia Developed i North Asia x Emerging [2 America 4T% 15% Latin America Sl CEEMEA "Note: Totals may not sur cue to rounding Income from Cont. Ops.: $4.8 Asia Asia Developed Emerging 3
Slide 23: North America Consumer Banking
North America Consumer Banking > Key part of Citi’s global consumer network > Strategy consistent with global Regional Consumer Banking — Segment-led strategy, rather than distribution-based — Retail banking in major cities — #3 nationwide cards issuer > Important source of deposits — Deposits per b
Slide 24: International Consumer Banking
International Consumer Banking Positioned to benefit from Leveraging alternative payment products emerging markets growth Leading brand, with particular strength in wealth management and cards ribution channels to achieve maximum brand impact Innovation: Turning our global scale into an advantage in
Slide 25: Regional Consumer Banking Investments
Regional Consumer Banking Investments Global marketing / branding + Perceptual scale in key markets like Hong Kong, China, Thailand, Singapore, and Japan in 2010 + In 2010 added ~2.5 million retail accounts in US, ~8.5 million internationally + Also added ~2.3 million new card accounts in US, ~7.5 m
Slide 26: International Consumer Banking — Drivers
International Consumer Banking — Drivers 10% 17% 33.3 ——7 366 4g. — 812 2009 2010 2009 2010 Purchase Sales ($B) Investment Sales ($B) 17% 9% 92.5 106.1 84g 7 " [ UJ 2009 2010 2009 2010
Slide 27: Adjusted Return On Assets
Adjusted Return On Assets Income “) ex-CVA & LLRs as a % of Average Assets 2010 Citicorp By Business 5.12% 1.75% 1.10% 0.74% = 34% Citicorp GTS S&B N.A. Consumer _ Int'l Consumer (0) Net income from continuing operations, Note: Netincame from continuing operations adjustad for LLR buildstrleases and
Slide 28: Adjusted Return On Assets
Adjusted Return On Assets Income “) ex-CVA & LLRs as a % of Average Assets 2010 icorp By Region 1.96% 1.33% 1.34% 1.10% Ein 7 Citicorp LATAM Asia (0) Net income from continuing operations, Note: Netincame from continuing operations adjusted for LLR buldsiteleases and CVA. Adjusted ROA is s non-GAAP
Slide 29: Adjusted Return On Assets
Adjusted Return On Assets Income ‘ ex-Net Revenue Marks & LLRs as a % of Average Managed (2) Assets Citicorp and Corp/Otl @=Citicorp -*Citicorp+Corp/Other 1.59% 2007 2008 2009 2010 (G) Income from continuing operations, (2) Periods price to 2010 are on 8 managed basis. For additional information, se
Slide 30: Citigroup — Capital and Reserves
Citigroup — Capital and Reserves Tier 1 Common Ratio Allowance for Loan Losses ($B) @ACiti Holdings ma@Citicorp --LLR% , ary 10% 10.8% 68% 67% 67% 9.6% 91% 2 6.1% 6.3% 5.0% 2.3% 2007 2008 2009 1Q'10 2010 3Q'10 4010 Risk-Weighted Assets ($T 1.25 1.00 1.09 1.06 1.02 1.00 0.98 2007 2008 2009 10°10 2Q°1
Slide 31: Conclusion
Conclusion » Citi Holdings assets to further decline, albeit at a slower pace » Strong capital base — Expect to be in a position to begin returning capital in 2012 » Well positioned for sustained growth » Uniquely positioned to benefit from higher growth emerging markets, opportunity to close gaps i
Slide 32: Forward-looking statements
Certain statements in this document are “forward-looking statements” within the meaning of the rules and regulations of the U.S. Securities and Exchange Commission. These statements are based on management's current expectations and are subject to uncertainty and changes in circumstances. Actual res
Slide 33: Non-GAAP Financial Measures
Non-GAAP Financial Measures RECONCILIATION OF NON-GAAP FINANCIAL MEASURES “Transaction Services (SMM) 2008 2009, 2010 ‘et Incame from Continuing Operations 3.353 3736 3674 Loan Loss Reserve (Build)/Release After-Tax* (a5) i) a [Adjusted Nat income from Cont. Ops 3368 3739 332 Average Assets ($8) n E
Slide 34: Non-GAAP Financial Measures
Non-GAAP Financial Measures RECONCILIATION OF NON-GAAP FINANCIAL MEASURES North America Consumer Banking - Retail Banking (SMM) 2008, 2009 2010 ‘Ne incame from Continuing Operations 714) 205 7 Loan Loss Reserve (Build)/Release After-Tax* (22) (105) (25) Goodwill impsirtment AterTax 12,006) ‘Adjusted
Slide 35: Non-GAAP Financial Measures
Non-GAAP Financial Measures RECONCILIATION OF NON-GAAP FINANCIAL MEASURES International Consumer Banking - Retail Banking (SMM) 2008 2009 2010 ‘Ne Incame from Continuing Operations 378) 7788 2,460 Loan Loss Reserve (Build)/Release After-Tax* (183) (256) 155 Goodwill impairtment AterTax (4321) ‘Adjus
Slide 36: Non-GAAP Financial Measures
Non-GAAP Financial Measures RECONCILIATION OF NON-GAAP FINANCIAL MEASURES Citicorp (SMM 2007 2008 2009 2010 ‘Net income from Continuing Operations 15324 6652 75,399 75,020 Loan Loss Reserve (Build)/Release After-Tax* (793) (2,089) (1354) 1429 Net Revenue Marks Afer-Tax* 202 7) (us1) (260) Goodwill i