Crawford & Company · NYSE:CRD.A

Crawford & — Q1 2017 Earnings Presentation

24 slides from Crawford &'s earnings presentation, May 8, 2017

  1. Slide 1: First Quarter 2017 Earnings Conference Call

    May 8, 2017 First Quarter 2017 Earnings Conference Call

  2. Slide 2: Forward-Looking Statements

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 2 • Forward-Looking Statements —This presentation contains forward-looking statements, including statements about the expected future

  3. Slide 3: Global Business Services Leader

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 3 GLOBAL BUSINESS SERVICES LEADER • The world's largest publicly listed independent provider of global claims management solutions •

  4. Slide 4: Today's Agenda

    ////////////////////////////////////////////////////////////////////////// TODAY'S AGENDA --- Welcome and Opening Comments --- First Quarter 2017 Financial Review --- 2017 Guidance and Strategic Initiatives

  5. Slide 5: First Quarter 2017 Business Summary

    5 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// FIRST QUARTER 2017 BUSINESS SUMMARY (1) See Appendix for non-GAAP explanation and reconciliation Quarter Ended March 31, March 31, ($ in millions, exc

  6. Slide 6: First Quarter 2017 Business Highlights

    6 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// FIRST QUARTER 2017 BUSINESS HIGHLIGHTS • First quarter results were below expectations given the challenges in our Garden City Group segment • Expense

  7. Slide 7: First Quarter 2017 Financial Review

    ////////////////////////////////////////////////////////////////////////// FIRST QUARTER 2017 Financial Review

  8. Slide 8: Consolidated Income Statement

    8 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Unaudited ($ in thousands, except per share amounts) Three Months Ended March 31, 2017 2016 % Change Revenues Before Reimbursements $ 267,267 $ 277,23

  9. Slide 9: U.S. Services Segment Highlights

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 9 Revenues by Service Line ($ in millions) Cases Received by Service Line (In thousands) Operating Results (1Q 2017 v. 1Q 2016) • Rev

  10. Slide 10: International Segment Highlights

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 10 Revenues by Geographic Region ($ in millions) Operating Results (1Q 2017 v. 1Q 2016) • Revenues of $110.6 million versus $117.5 mi

  11. Slide 11: Broadspire Segment Highlights

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 11 Revenues by Service Line ($ in millions) Broadspire Cases Received (In thousands) Operating Results (1Q 2017 v. 1Q 2016) • Revenue

  12. Slide 12: Garden City Group Segment Highlights

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 12 Backlog ($ in millions) Operating Results (1Q 2017 v. 1Q 2016) • Revenues of $19.2 million versus $25.0 million • Operating (loss)

  13. Slide 13: Balance Sheet Highlights

    13 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Unaudited ($ in thousands) March 31, 2017 December 31, 2016 Change Cash and cash equivalents $ 68,797 $ 81,569 $ (12,772 ) Accounts receivable, net 1

  14. Slide 14: Operating and Free Cash Flow

    14 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Unaudited ($ in thousands) 2017 2016 Variance Net Income Attributable to Shareholders of Crawford & Company $ 7,664 $ 8,630 $ (966 ) Depreciation and

  15. Slide 15: 2017 Guidance

    15 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// Crawford & Company is reaffirming its guidance for 2017 as follows: YEAR ENDING DECEMBER 31, 2017 Low End High End Consolidated revenues before reimb

  16. Slide 16: 2017 Strategic Initiatives

    16 /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 2017 STRATEGIC INITIATIVES • Having a strong financial foundation  Implement cost reduction initiatives to drive margin expansion • Building an entr

  17. Slide 17: Appendix First Quarter 2017

    ////////////////////////////////////////////////////////////////////////// Appendix FIRST QUARTER 2017

  18. Slide 18: Non-GAAP Measures and Reimbursements

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 18 Measurements of financial performance not calculated in accordance with GAAP should be considered as supplements to, and not subst

  19. Slide 19: Adjusted EBITDA and Non-GAAP Adjusted Net Income

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 19 Adjusted EBITDA Adjusted EBITDA is used by management to evaluate, assess and benchmark our operational results and the Company be

  20. Slide 20: Reconciliation of Revenues and Operating Earnings

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 20 Quarter Ended Quarter Ended Full Year March 31, March 31, Guidance Unaudited ($ in thousands) 2017 2016 2017 * Revenues Before Rei

  21. Slide 21: Reconciliation of Non-GAAP Items: Adjusted EBITDA

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 21 RECONCILIATION OF NON-GAAP ITEMS (continued) Adjusted EBITDA Quarter Ended Full Year March 31, March 31, Guidance Unaudited ($ in

  22. Slide 22: Reconciliation of Non-GAAP Items: Net Debt

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 22 RECONCILIATION OF NON-GAAP ITEMS (continued) Net Debt March 31, December 31, Unaudited ($ in thousands) 2017 2016 Net Debt Short-t

  23. Slide 23: Non-GAAP Adjusted Net Income and Diluted EPS

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 23 RECONCILIATION OF NON-GAAP ITEMS (continued) Non-GAAP Adjusted Net Income and Diluted Earnings Per Share Three Months Ended March

  24. Slide 24: Non-GAAP Adjusted Net Income and EPS: Full Year Guidance

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// 24 RECONCILIATION OF NON-GAAP ITEMS (continued) Non-GAAP Adjusted Net Income and Diluted Earnings Per Share *Full Year Guidance 2017

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