Siemens Aktiengesellschaft · XETR:SIE
Siemens Aktiengesellschaft — Siemens — Investor Presentation (October 2025)
24 slides from Siemens Aktiengesellschaft's investor presentation, October 2025
Slide 1: Managed System Services
Managed System Services Customized support through proactive services Unrestricted | © Siemens 2025 | Managed System Services | October 2025
Slide 2: Individualized support through proactive system services with Managed System Services
Individualized support through proactive system services with Managed System Services Solution and Service Your value The core of this portfolio element consists of a compre- Coordinated, hensive system inventory, the centralized coordination of all efficient processing service activities by a Suppo
Slide 3: The challenge: market trends and market requirements
Managed System Services The challenge Market trends Market requirements • Increased complexity of plants • Coordinated use of outsourced specialists and systems requires more specialized knowhow • Expert, capable, high-quality support • Outsourcing of services due to • Central contact person for all
Slide 4: Challenge
Challenge How can I get competent and efficient support for my products and systems? How to gain maximum How to prevent unplanned How to early identify critical How to get efficient support transparency on installed maintenance costs? correlations to minimize and quick solutions from components and
Slide 5: Customized support through proactive Managed System Services
Customized support through proactive Managed System Services Solution and Service Managed System Services are modularly structured lifecycle services focused on providing comprehensive system support with innovative and proactive services. The core of this portfolio element consists of a comprehensi
Slide 6: Product description overview
Managed System Services Product description Overview • Familiarization with • Customer’s system and installed products • Customer’s service organization, processes and contacts Mobilization • Initial Inventory and Lifecycle Overview report • 30h System Support • Support Manager as central contact Ma
Slide 7: Mobilization
Managed System Services Mobilization The Mobilization module is a prerequisite and performed to obtain Your benefits precise knowledge of the status quo, i.e., • the products and systems in use and their lifecycle status Mobilization • the current service setup of the customer and affected partner I
Slide 8: Managed Technical Support
Managed System Services Managed Technical Support A key element of the Managed Technical Support module is the Your benefits Siemens Support Manager who adds significant value. As central Managed contact person, he or she Technical Support • has extensive knowledge of the customer’s plant and proces
Slide 9: Support Manager: central coordination and comprehensive system support
Support Manager Central coordination and comprehensive system support Support Request Specialized Expertise System Experts Fast, efficient and individualized system Support Delivery support based on extensive knowledge and clear understanding of the customer’s plant, processes and applications Custo
Slide 10: Information Services
Managed System Services Information Services The key elements of the Information Services module are Your benefits • Basic Lifecycle Report at the beginning of the contract term: status and availability of the products and systems in use Information Maximum transparency with regular Services • Quart
Slide 11: Managed System Services (MSS) as Fleet
Managed System Services (MSS) as Fleet Combine multiple sites to a fleet with the MSS fleet packages The MSS fleet package offers all known MSS features, but with optimized support hours and at lower price, making it easily scalable, cost-effective and the ideal solution for customers who want to co
Slide 12: Combine additional services with Managed System Services
Combine additional services with Managed System Services Managed System Services combined with Regional additional services Maintenance Managed Services Managed Combining Managed System Services with additional, Vulnerability Obsolescence Services Services recommended optional services and regional
Slide 13: Remote Services as an option
Managed System Services Remote Services as an option* Remote Services allow fast expert support from remote locations Your benefits by providing access to available know-how anytime and worldwide based on the Siemens’ secure and powerful common Remote Platform (cRSP). Access to a worldwide network o
Slide 14: Obsolescence and Vulnerability Services option
Managed System Services Managed Obsolescence and Vulnerability Services option Overview Managed System Services can be enhanced by obsolescence management as well as vulnerability management. It provides access to obsolescence and security expertise that continuously provides information on emerging
Slide 15: Obsolescence and Vulnerability Services option
Managed System Services Managed Obsolescence and Vulnerability Services option Support Request Specialized Expertise Standard MSS Enhancement of MSS System Experts Vulnerability Experts Obsolescence Experts Support Delivery Customer Monitoring, coordination, prioritization of support activities Expe
Slide 16: Obsolescence and Vulnerability Services option
Managed System Services Managed Obsolescence and Vulnerability Services option Managed System Managed Vulnerability Services Services Managed Obsolescence Extension Package* and Vulnerability Services are available as Option Extension a standalone version or 10h/25h as an option for Managed Obsolesc
Slide 17: PCS neo Premium: Managed System Services for SIMATIC PCS neo
PCS neo Premium Managed System Services for SIMATIC PCS neo Dynamic Premium Keeps your software up to date with the Proactive system services and latest versions and functionalities and individual support information. Managed System Services for with the help of the continuous release SIMATIC PCS ne
Slide 18: PCS neo Premium: Individual, efficient and proactive
PCS neo Premium Individual, efficient and proactive PCS neo Premium includes Managed System Services as an Your benefits integral part. As on-top service, PCS neo Premium is tailored to the SIMATIC PCS neo maintenance packages and offers supplementary PCS neo proactive services in a single package a
Slide 19: SIMATIC PCS neo Virtualization
SIMATIC PCS neo Virtualization Siemens standard solution Platform according to customer specification SIMATIC PCS neo on Siemens virtualized platform SIMATIC PCS neo on 3rd party virtualized platform ≥ V4.0 Support prerequisite: Premium Interoperability test* Proactive system services and 3rd party
Slide 20: Why should you choose Managed System Services?
Why should you choose Managed System Services? Reduce costs Enhanced uptime Enhanced transparency for maintenance and unplanned service through through the centralized coordination and system- through regular status reports and unrestricted early identification of correlations and proactive, oriente
Slide 21: DSM Nutritional Products AG, Switzerland
DSM Nutritional Products AG, Switzerland Managed System Services provide personal expert support DSM Nutritional Products AG DSM Nutritional Products AG is a leading global supplier of vitamins, carotenoids, omega fatty acids, UV filters and fine chemicals for the food, pharmaceutical, cosmetic and
Slide 22: Customer benefits
Proof DSM Nutritional Products – Chemistry, manufacture of vitamins and carotenoids Product/solutions/ Challenge services Customer benefits 1 1 Contact person has customer- Complex processes and very A personal support contact to provide specific expertise regarding the stringent quality requirement
Slide 23: You want to find out more?
You want to find out more? Managed System Siemens Contact Services Database Page 23 Unrestricted | © Siemens 2025 | Managed System Services | October 2025
Slide 24: Disclaimer
Disclaimer © Siemens 2026 Subject to changes and errors. The information given in this document only contains general descriptions and/or performance features which may not always specifically reflect those described, or which may undergo modification in the course of further development of the prod